Mercury Insurance Ready to Assist Policyholders in Georgia Impacted by Recent Tornadoes

Rhea-AI Summary

Mercury Insurance is actively assisting policyholders in Georgia affected by recent severe weather and tornadoes. Policyholders can report damages via the claims hotline at (800) 503-3724. The company's claims team is prepared to help those impacted, emphasizing the importance of safety during the ongoing state of emergency. Mercury urges customers to document damages and reach out for claims assistance. The company's commitment to customer service and the provision of additional living expense coverage for uninhabitable homes are also highlighted. For further details, policyholders are advised to review their insurance coverage regularly.

Positive

• Mercury Insurance is providing assistance to policyholders in Georgia affected by tornadoes.
• Claims hotline established for timely reporting of damages at (800) 503-3724.
• Company emphasizes customer safety and swift claims process.

Negative

• Severe weather and tornadoes have caused significant damage in Georgia, affecting policyholders.

Mercury policyholders can file a claim by calling the claims hotline at (800) 503-3724

LOS ANGELES, Jan. 14, 2023 /PRNewswire/ -- The Mercury Insurance claims team is ready to assist Georgia policyholders impacted by the recent severe weather and tornadoes. Policyholders are encouraged to report damages and losses at any time through Mercury's claims hotline at (800) 503-3724.  

"The damage caused by this series of tornadoes has been devastating, but the Mercury claims team is here to aid our Georgia policyholders who've been impacted," says Bonnie Lee, Vice President of Property Claims at Mercury Insurance. "All residents should take the necessary precautions to ensure their safety as the cleanup process begins and listen to local and state officials as a state of emergency is still in place."

Mercury claims adjusters will be available to assess damages caused by the tornadoes, but homeowners seeking additional information on the steps to take when filing a claim should visit:  https://www.mercuryinsurance.com/claims/residence-claim.html

Mercury policyholders should follow these steps to help expedite the claims process.

• Contact Mercury immediately to report your loss at 800-503-3724.
• Be prepared to provide your policy number.
• Provide all of your contact information so your adjuster can reach you. It's important to provide all of your phone numbers, even if temporary.
• Take account and be prepared to provide a complete description of your damage. Have photos of your damage ready to share with your assigned adjuster.
• Have any pre-loss photos/videos of your property or its contents ready to share with your adjuster, if available. This will assist with the damage evaluation process.
• Do not remove any debris or damaged property that may be related to your claim. Please note if it is unsafe to keep any damaged personal items. Take photos of the unsafe items for your adjuster to review and then properly discard them.
• Have a qualified repair service or contractor make temporary repairs to prevent additional loss. Obtain a bill or invoice for these services so you can present it to your adjuster for consideration of reimbursement.
• Contact the utility companies to discontinue service if your home is uninhabitable or destroyed.
  
  

"If your home is unhabitable from a covered loss, your policy may provide coverage for additional living expenses," says Lee. "Check your policy or speak with your adjuster to determine if you have this type of coverage. Save all receipts to document your increase in living expenses while your home is unhabitable and give these to your adjuster for consideration in your claim."

Mercury Insurance encourages customers to review their homeowners and auto insurance policies with their local agents routinely to make sure they have the coverage they need.

About Mercury Insurance

Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier offering personal auto, homeowners, and renters insurance directly to consumers and through a network of independent agents in Arizona, California, Illinois, Georgia, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia, as well as auto insurance in Florida. Mercury also writes business owners, business auto, landlord, commercial multi-peril and mechanical protection insurance in various states.

Since 1962, Mercury has provided customers with tremendous value for their insurance dollar by pairing ultracompetitive rates with excellent customer service. Mercury has earned "A" ratings from A.M. Best and Fitch, as well as "Best Auto Insurance Company" designations from Forbes and Insure.com. For more information visit www.MercuryInsurance.com or follow the company on Twitter or Facebook.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/mercury-insurance-ready-to-assist-policyholders-in-georgia-impacted-by-recent-tornadoes-301721797.html

SOURCE Mercury Insurance

FAQ

How can Mercury Insurance policyholders in Georgia file a claim after the tornadoes?

Policyholders can file a claim by calling the claims hotline at (800) 503-3724.

What should Georgia policyholders do to expedite their claims process?

Policyholders should contact Mercury, provide their policy number, describe their damage, and keep documentation, including photos and repair invoices.

Is there coverage for additional living expenses if a home is uninhabitable due to tornado damage?

Yes, Mercury Insurance may provide coverage for additional living expenses if your home is uninhabitable; check your policy or consult your adjuster.

What are the main steps Mercury Insurance recommends for filing a claim after tornado damage?

Key steps include immediately reporting the loss, providing contact info, documenting damage, and retaining receipts for any temporary repairs.

What is the date of the press release regarding Mercury Insurance's assistance in Georgia?

The press release was issued on January 14, 2023.