Marchex Hires Troy Hartless as Chief Revenue Officer

Rhea-AI Summary

Marchex, Inc. (NASDAQ: MCHX) has appointed Troy Hartless as Chief Revenue Officer, bringing extensive leadership experience from previous roles. Hartless, known for returning Govplace to profitability during the COVID-19 pandemic, aims to enhance Marchex's sales, marketing, and customer success efforts. CEO Edwin Miller expressed confidence in Hartless's ability to drive revenue and capitalize on growth opportunities. Hartless emphasized Marchex's strong position within AI and data science, focusing on improving sales experiences and customer outcomes. The company continues to leverage its award-winning conversation intelligence platform to support market-leading clients.

Positive

• Appointment of Troy Hartless as Chief Revenue Officer could drive revenue growth.
• Hartless has a proven track record of leading companies to profitability and growth.
• Marchex is well-positioned for growth through its AI-powered conversation intelligence solutions.

Negative

• Concerns regarding continuity and potential experience gaps with the new CRO.

SEATTLE--(BUSINESS WIRE)-- Marchex, Inc. (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Troy Hartless has joined the company as Chief Revenue Officer. Hartless has extensive experience as an executive officer for both private and publicly traded technology companies, and will lead Marchex’s sales, marketing, business development, solutions consulting and customer success organizations.

Most recently, Hartless was COO of Govplace, a cloud, cybersecurity, and perimeter security solutions company which he led through COVID while returning the business to profitability. Previously, he served as CRO of Callis Communications, a cloud-based SaaS company providing hosted VOIP, data, security, collaboration and desktop solutions. Hartless also served as the COO of InfoData (INFD), leading sales, business development, marketing, and professional services, delivering secure database management and IT solutions, and he helped return the company to profitability, achieving 11 consecutive quarters of revenue growth. Earlier in his career, Hartless held numerous executive positions at various technology companies, including Ericsson (ERICY), GTSI, & Secure Data in Motion.

“Troy Hartless brings to Marchex a unique and proven track record of driving revenue while leading dynamic sales and business development organizations for high growth technology companies,” said Edwin Miller, Marchex CEO. “We are thrilled to have Troy join our leadership team and look forward to working with him to help Marchex realize our considerable opportunities at hand.”

“With a powerful product and technology portfolio and a strong foundation of world-class customers already in place, Marchex is exceptionally well-positioned for growth,” said Hartless. “Marchex sits at the intersection of AI and data science and its solutions are ideally suited to help businesses build better sales experiences and customer outcomes. I’m excited to work with the Marchex team and apply my expertise in helping technology businesses scale, along with engaging directly with our customers and prospects to drive adoption and enhance our leadership in conversation intelligence.”

About Marchex

Marchex’s award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that drive their most valued sales outcomes. Our multichannel voice and text capabilities enable sales and marketing teams to deliver the buying experiences that today’s customers expect. Marchex is the trusted conversation intelligence partner for market-leading companies in critical industries, including many of the world’s most innovative and successful brands.

Please visit www.marchex.com, www.marchex.com/blog, or @marchex on Twitter (Twitter.com/Marchex), where Marchex discloses material information from time to time about the company, its financial information, and its business.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230404006015/en/

Marchex, Inc.

Investor Relations

Trevor Caldwell, 206-331-3600

Ir@marchex.com

Source: Marchex, Inc.

FAQ

Who is the new Chief Revenue Officer of Marchex as announced in the press release?

Troy Hartless is the new Chief Revenue Officer of Marchex, Inc.

What experience does Troy Hartless bring to Marchex (MCHX)?

Troy Hartless has extensive experience in technology companies, previously serving as COO of Govplace and CRO of Callis Communications.

What are the expected impacts of Troy Hartless joining Marchex on the company's growth?

Hartless is expected to drive revenue growth and enhance the company's sales and marketing strategies.

When was the announcement made regarding the new Chief Revenue Officer at Marchex?

The announcement was made on April 4, 2023.