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LivePerson Inc - LPSN STOCK NEWS

Welcome to our dedicated page for LivePerson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on LivePerson stock.

LivePerson Inc. (NASDAQ: LPSN) is a leading provider of digital customer conversation solutions, empowering brands worldwide through its award-winning Conversational Cloud platform. Established in 1995 and headquartered in New York City, LivePerson has been publicly traded since 2000. With over 1,200 employees, the company maintains a global presence with offices in key locations including Tokyo, London, Melbourne, Tel Aviv, San Francisco, Atlanta, and Amsterdam.

LivePerson's core business revolves around its innovative platform, LiveEngage, which allows brands to engage with consumers via online and mobile messaging. The platform offers unmatched security and scalability, enabling proactive customer connections that drive enhanced sales and foster brand loyalty. Trusted by prominent brands such as HSBC, Chipotle, and Virgin Media, LivePerson facilitates nearly a billion conversational interactions monthly, leveraging a robust data set and AI-powered tools to transform contact centers and enhance customer experiences.

In recent times, LivePerson has made significant strides in its market. The company’s financial performance for Q4 2023 reported a revenue of $95.5 million, a decrease from the previous year due to strategic exits from lower-margin business lines. Despite this, the company saw a growth in average revenue per customer, highlighting its strong value proposition. The first quarter of 2024 showed continued progress with key operational improvements and strategic deals, including expansions and new logos.

LivePerson's innovative approach has garnered recognition, such as the #1 Most Innovative AI Company by Fast Company and multiple Stevie Awards for its business intelligence solutions. The company also announced a partnership with Infinity to enhance digital experiences through conversational data and intelligence, and with Avaya to integrate voice and digital channels, demonstrating its commitment to continuous innovation and customer-centric advancements.

The company’s Conversational AI capabilities utilize AI to streamline operations, supercharge agent productivity, and deliver personalized customer interactions. LivePerson’s financial strategies are also noteworthy, with recent efforts to restructure debt and raise new capital through strategic partnerships.

For more information, visit liveperson.com.

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LivePerson, partnering with Innova Medical Group, launched BELLA Health with Innova, a groundbreaking COVID-19 rapid testing experience utilizing AI-guided instructions to enhance accuracy. This initiative, currently evaluated in the first large-scale at-home rapid testing study in the U.S. led by Dr. Michael Mina of Harvard, aims to simplify the testing process for users. Innova's rapid antigen test delivers results in under 20 minutes and has gained authorization in the U.K. and EU, with plans for FDA Emergency Use Authorization in the U.S.

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LivePerson (Nasdaq: LPSN), a leader in Conversational AI, is set to participate in three upcoming investor conferences. The events include the Morgan Stanley Technology, Media and Telecom Conference on March 4, the Jefferies Virtual Enterprise Communications Summit on March 10, and the 33rd Annual Roth Conference on March 16. Presentations will feature Rob LoCascio, CEO, and John Collins, CFO. Interested investors can access presentation copies on the company's investor relations website.

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LivePerson (LPSN) reported its fourth quarter 2020 financial results, showcasing a total revenue of $102.1 million, a 29% year-over-year increase. B2B revenue reached $94.1 million, while consumer operations rose to $8.1 million. For the full year, revenue was $366.6 million, a 26% increase. The company signed 128 deals in Q4, including 10 seven-figure contracts. Despite a net loss of $13.3 million or $0.20 per share, adjusted EBITDA improved significantly to $18.2 million. LivePerson targets $458-466 million revenue for 2021, reflecting robust demand for its AI solutions.

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LivePerson (Nasdaq: LPSN) has launched AI Annotator, a tool designed to automate brand-consumer conversations swiftly by leveraging agent expertise. This innovation aims to streamline the tuning process of Conversational AI, traditionally a lengthy task requiring expensive data science resources. With AI Annotator, agents can quickly identify and suggest improvements, significantly reducing optimization time. The tool is integrated into LivePerson's Conversational Cloud, enhancing customer interactions across various messaging platforms. This development could potentially lead to higher sales conversion rates and reduced operational costs.

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LivePerson, Inc. (Nasdaq: LPSN) will release its fourth quarter financial results on February 25, 2021, after market close. CEO Robert LoCascio and CFO John Collins will discuss the results in a conference call at 5:00 p.m. Eastern Time. Interested participants can join via telephone or through the company's investor relations website. The call will be available for replay until March 11, 2021. Serving 18,000 customers, LivePerson continues to innovate in the conversational AI space, recognized on Fast Company's Most Innovative Companies list.

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LivePerson (Nasdaq: LPSN) reported record-high conversation volumes during the 2020 holiday season, fueled by a shift toward conversational commerce due to COVID-19. Key highlights include a 200% year-over-year increase in peak conversation volume during Cyber Weekend and a 186% rise on Cyber Monday. The findings suggest a permanent consumer preference for messaging over traditional shopping, as brands like a major bank and a leading beauty brand saw significant increases in engagement. CEO Robert LoCascio emphasized the lasting connections created through conversational commerce.

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LivePerson, Inc. (LPSN) announced the pricing of $450 million in 0% Convertible Senior Notes due 2026, targeting qualified institutional buyers. An additional $67.5 million may be purchased by initial buyers. The offering's net proceeds are expected to be around $439.6 million, with $40.1 million allocated to capped call transactions. The Notes will convert into shares of LivePerson stock at an initial price of $75.23, a 42.5% premium over the recent closing price. Closing is expected on December 4, 2020.

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LivePerson plans to offer $450 million of Convertible Senior Notes due 2026 to qualified institutional buyers. The offering includes a $67.5 million option for initial purchasers to buy additional Notes. These senior, unsecured obligations will bear interest payable semi-annually. The proceeds will be used for capped call transactions and general corporate purposes, including potential acquisitions. The Notes will convert under certain conditions and may lead to dilution, although capped call transactions aim to mitigate this.

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FAQ

What is the current stock price of LivePerson (LPSN)?

The current stock price of LivePerson (LPSN) is $1.66 as of January 3, 2025.

What is the market cap of LivePerson (LPSN)?

The market cap of LivePerson (LPSN) is approximately 149.1M.

What is LivePerson Inc.'s core business?

LivePerson Inc. specializes in digital customer conversation solutions via its Conversational Cloud platform, enabling brands to connect with consumers through online and mobile messaging.

Where is LivePerson Inc. headquartered?

LivePerson Inc. is headquartered in New York City, with offices in key locations such as Tokyo, London, Melbourne, Tel Aviv, San Francisco, Atlanta, and Amsterdam.

When was LivePerson Inc. founded?

LivePerson Inc. was founded in 1995 and has been publicly traded since 2000.

What are LivePerson’s notable partnerships?

LivePerson has partnered with Infinity to enhance digital experiences through conversational data and intelligence, and with Avaya to integrate voice and digital channels.

What financial achievements has LivePerson Inc. made recently?

LivePerson reported a Q4 2023 revenue of $95.5 million and made significant operational improvements in Q1 2024, including strategic deals and customer expansions.

What awards has LivePerson Inc. received?

LivePerson has been named the #1 Most Innovative AI Company by Fast Company and has won multiple Stevie Awards for its business intelligence solutions.

How does LivePerson use AI in its operations?

LivePerson uses AI to streamline customer interactions, increase agent productivity, and deliver personalized experiences through its Conversational Cloud platform.

What is the Conversational Cloud platform?

The Conversational Cloud platform is LivePerson’s leading technology that facilitates digital customer conversations, enabling brands to engage with consumers seamlessly across multiple channels.

How many employees does LivePerson Inc. have?

LivePerson Inc. employs over 1,200 people globally.

Where can I find more information about LivePerson Inc.?

More information about LivePerson can be found on their official website: liveperson.com.
LivePerson Inc

Nasdaq:LPSN

LPSN Rankings

LPSN Stock Data

149.10M
71.57M
9.23%
37.65%
8.07%
Software - Application
Services-prepackaged Software
Link
United States of America
NEW YORK