LivePerson honored in Inc.'s 2024 Power Partner Awards for B2B excellence
LivePerson has been named to Inc.'s 2024 Power Partners list for the third consecutive year, recognizing it as one of the world's top B2B companies in Customer Relationship Management. The award is based on customer ratings, reviews, and Inc.'s rigorous evaluation process. LivePerson (Nasdaq: LPSN) was honored for its proven ability to accelerate contact center transformation, enhance agent productivity, and deliver personalized customer experiences.
The selection process involved quantitative and qualitative feedback from customer brands, online sentiment analysis, and research by Inc. reporters. John Sabino, CEO of LivePerson, emphasized the company's success in translating AI and automation investments into measurable business results. Inc. editor-in-chief Mike Hofman highlighted the importance of customer testimonials and genuine commitment to mutually beneficial partnerships in the selection process.
LivePerson è stata inserita per il terzo anno consecutivo nella lista dei Power Partners di Inc. per il 2024, riconoscendola come una delle principali aziende B2B a livello mondiale nel Customer Relationship Management. Il premio si basa sulle valutazioni e recensioni dei clienti, oltre che sul rigoroso processo di valutazione di Inc. LivePerson (Nasdaq: LPSN) è stata premiata per la sua comprovata capacità di accelerare la trasformazione dei contact center, migliorare la produttività degli agenti e fornire esperienze clienti personalizzate.
Il processo di selezione ha coinvolto feedback quantitativi e qualitativi da parte di brand clienti, analisi del sentiment online e ricerche condotte dai reporter di Inc. John Sabino, CEO di LivePerson, ha sottolineato il successo dell'azienda nel tradurre gli investimenti in AI e automazione in risultati aziendali misurabili. Mike Hofman, caporedattore di Inc., ha evidenziato l'importanza delle testimonianze dei clienti e dell'autentico impegno a coltivare partnership reciprocamente vantaggiose nel processo di selezione.
LivePerson ha sido nombrada por tercer año consecutivo en la lista de Power Partners de Inc. para 2024, reconociéndola como una de las principales empresas B2B del mundo en Gestión de Relaciones con Clientes. Este premio se basa en las calificaciones y reseñas de los clientes, además del riguroso proceso de evaluación de Inc. LivePerson (Nasdaq: LPSN) fue reconocida por su capacidad comprobada de acelerar la transformación de los centros de contacto, mejorar la productividad de los agentes y ofrecer experiencias personalizadas a los clientes.
El proceso de selección incluyó comentarios cuantitativos y cualitativos de las marcas clientes, análisis de sentimiento en línea e investigaciones realizadas por reporteros de Inc. John Sabino, CEO de LivePerson, enfatizó el éxito de la empresa en traducir inversiones en IA y automatización en resultados comerciales medibles. Mike Hofman, editor en jefe de Inc., destacó la importancia de los testimonios de clientes y el compromiso genuino con asociaciones mutuamente beneficiosas durante el proceso de selección.
LivePerson는 2024년 Inc.의 파워 파트너 리스트에 세 번째 연속으로 선정되어 고객 관계 관리 분야에서 세계 최고의 B2B 기업 중 하나로 인정받았습니다. 이 상은 고객 평가, 리뷰 및 Inc.의 철저한 평가 프로세스를 기반으로 합니다. LivePerson(Nasdaq: LPSN)은 컨택 센터 변혁을 가속화하고, 상담원 생산성을 향상시키며, 개인화된 고객 경험을 제공하는 입증된 능력으로 찬사를 받았습니다.
선정 과정은 고객 브랜드로부터의 정량적 및 정성적 피드백, 온라인 감정 분석, 및 Inc. 기자들의 연구를 포함했습니다. John Sabino, LivePerson의 CEO는 AI 및 자동화에 대한 투자로 측정 가능한 비즈니스 결과를 창출하는 데 있어 회사의 성공을 강조했습니다. Inc.의 편집장 Mike Hofman은 선정 과정에서 고객의 증언과 상호 유익한 파트너십에 대한 진정한 헌신의 중요성을 강조했습니다.
LivePerson a été nommé pour la troisième année consécutive dans la liste des Power Partners d'Inc. pour 2024, la reconnaissant comme l'une des meilleures entreprises B2B au monde dans le domaine de la gestion de la relation client. Le prix repose sur les évaluations et avis des clients, ainsi que sur le processus d'évaluation rigoureux d'Inc. LivePerson (Nasdaq: LPSN) a été honoré pour sa capacité prouvée à accélérer la transformation des centres de contact, à améliorer la productivité des agents et à offrir des expériences clients personnalisées.
Le processus de sélection a impliqué des retours quantitatifs et qualitatifs de marques clientes, une analyse du sentiment en ligne et des recherches menées par les journalistes d'Inc. John Sabino, PDG de LivePerson, a souligné le succès de l'entreprise dans la transformation des investissements en IA et en automatisation en résultats commerciaux mesurables. Mike Hofman, rédacteur en chef d'Inc., a souligné l'importance des témoignages des clients et de l'engagement sincère dans des partenariats mutuellement bénéfiques au cours du processus de sélection.
LivePerson wurde zum dritten Mal in Folge in die Liste der Power Partners von Inc. für 2024 aufgenommen und als eines der weltweit führenden B2B-Unternehmen im Bereich Kundenbeziehungsmanagement anerkannt. Die Auszeichnung basiert auf Kundenbewertungen, Rezensionen und dem strengen Evaluationsprozess von Inc. LivePerson (Nasdaq: LPSN) wurde für die nachgewiesene Fähigkeit geehrt, die Transformation von Kontaktzentren zu beschleunigen, die Produktivität der Agenten zu steigern und personalisierte Kundenerlebnisse zu liefern.
Der Auswahlprozess umfasste quantitative und qualitative Rückmeldungen von Kundenmarken, Online-Stimmungsanalysen und Recherchen von Inc.-Reportern. John Sabino, CEO von LivePerson, betonte den Erfolg des Unternehmens, KI- und Automatisierungsinvestitionen in messbare Geschäftsergebnisse zu übersetzen. Mike Hofman, Chefredakteur von Inc., hob die Bedeutung von Kundenreferenzen und das echte Engagement für gegenseitig vorteilhafte Partnerschaften im Auswahlprozess hervor.
- Named to Inc.'s Power Partners list for the third consecutive year
- Recognized for excellence in Customer Relationship Management
- Proven track record in accelerating contact center transformation
- Successful translation of AI and automation investments into measurable business results
- None.
Customer ratings and reviews have earned LivePerson a spot on Inc.'s list of the world's best B2B companies every year since its inception
LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, was named to the 2024 Power Partners list of the best companies for Customer Relationship Management for its proven track record of accelerating contact center transformation, supercharging agent productivity, and delivering more personalized customer experiences.
Inc.'s annual Power Partners list — which has honored LivePerson every year since its inception in 2022 — highlights companies that received top marks from their customers for providing the support needed to excel at their core missions.
The awards are based on a rigorous review process combining:
- Quantitative and qualitative feedback from customer brands
- Online sentiment analysis
- Research by Inc. reporters
"Brands are putting customer conversations at the forefront of their AI and automation investments, and LivePerson is one of the few companies successfully translating those investments into measurable, sustainable business results," said John Sabino, CEO of LivePerson. "We're proud to be named to Inc.'s Power Partner list for the third year in a row, and even more so to be honored based on the reviews of our incredible customers."
"As part of the vetting process, our team of editors, researchers and reporters gathered information on companies' products and services, assessed their reputation as captured in online comments and forums, and collected customer testimonials to ensure that the sales pitch matches the actual client experience," said Inc. editor in chief Mike Hofman. "In every case, we spoke to founders like you who were happy to attest to a vendor's genuine commitment to a mutually beneficial business partnership. We're happy to be the conduit for that positive word of mouth."
For more information about digital-first customer conversations, join LivePerson's virtual Spark launch event on October 23, 2024. The event will include demos of LivePerson's new capabilities for supercharging agent experiences and measuring the ROI of customer conversations, as well as customer panels on leveraging these new solutions in the contact center and beyond. Sessions will take place at 11 AM AEST, BST, and EST.
About Inc.
Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.'s award-winning work achieves a monthly brand footprint of more than 40 million across a variety of channels, including events, digital, print, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since its launch as the Inc. 100 in 1982, analyzes company data to rank the fastest-growing privately held businesses in
About LivePerson
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital-first customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to accelerate contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.
Media Contact:
Mike Tague
mtague@liveperson.com
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SOURCE LivePerson
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