LG UNVEILS A DAY IN A LIFE WITH "AFFECTIONATE INTELLIGENCE" AT LG WORLD PREMIERE
LG Electronics presented its vision for AI-powered customer experiences under the theme 'Life's Good 24/7 with Affectionate Intelligence' at the LG World Premiere event in Las Vegas, ahead of CES 2025. The company demonstrated its Affectionate Intelligence concept across home, mobility, and commercial spaces, focusing on personalized and empathetic AI interactions.
A significant highlight was the announcement of a strategic partnership with Microsoft to develop integrated AI services. The collaboration aims to combine LG's product expertise and customer insights with Microsoft's AI technology. Key initiatives include enhancing AI agents for various spaces using Microsoft's voice recognition and speech synthesis technologies in LG's Self-Driving AI Home Hub. The partnership extends to AI data centers, where LG's thermal management systems and chiller technologies will be utilized to improve energy efficiency.
LG Electronics ha presentato la sua visione per esperienze clienti potenziate dall'IA sotto il tema 'La vita è bella 24 ore su 24, 7 giorni su 7 con Intelligenza Affettuosa' durante l'evento LG World Premiere a Las Vegas, in vista del CES 2025. L'azienda ha dimostrato il suo concetto di Intelligenza Affettuosa in ambiti domestici, di mobilità e commerciali, concentrandosi su interazioni AI personalizzate ed empatiche.
Un punto culminante significativo è stata l'annuncio di una partnership strategica con Microsoft per sviluppare servizi AI integrati. La collaborazione mira a combinare l'expertise di prodotto di LG e le intuizioni sui clienti con la tecnologia AI di Microsoft. Le iniziative chiave includono il miglioramento degli agenti AI per vari spazi utilizzando le tecnologie di riconoscimento vocale e sintesi vocale di Microsoft nell'Hub Domestico AI a Guida Autonoma di LG. La partnership si estende ai centri dati AI, dove i sistemi di gestione termica e le tecnologie di refrigerazione di LG saranno utilizzati per migliorare l'efficienza energetica.
LG Electronics presentó su visión para experiencias del cliente impulsadas por IA bajo el tema 'La vida es buena 24/7 con Inteligencia Afectuosa' en el evento LG World Premiere en Las Vegas, antes del CES 2025. La empresa demostró su concepto de Inteligencia Afectuosa en espacios domésticos, de movilidad y comerciales, enfocándose en interacciones de IA personalizadas y empáticas.
Un momento destacado fue el anuncio de una asociación estratégica con Microsoft para desarrollar servicios de IA integrados. La colaboración busca combinar la experiencia de producto de LG y los conocimientos sobre los clientes con la tecnología de IA de Microsoft. Las iniciativas clave incluyen mejorar los agentes de IA para varios espacios utilizando las tecnologías de reconocimiento de voz y síntesis de voz de Microsoft en el Hub Doméstico IA Autónomo de LG. La asociación se extiende a los centros de datos de IA, donde los sistemas de gestión térmica y las tecnologías de chillers de LG se utilizarán para mejorar la eficiencia energética.
LG전자는 CES 2025를 앞두고 라스베가스에서 열린 LG 월드 프리미어 이벤트에서 '인애(人愛) 인공지능과 함께하는 24/7의 좋은 삶'이라는 주제로 AI 기반 고객 경험 비전을 발표했습니다. 회사는 가정, 이동, 상업 공간에서 인애 인공지능 개념을 시연하며 개인화되고 공감적인 AI 상호작용에 중점을 두었습니다.
중요한 하이라이트는 마이크로소프트와의 전략적 파트너십 발표로, 통합 AI 서비스 개발을 목표로 하고 있습니다. 이 협업은 LG의 제품 전문성과 고객 통찰력과 마이크로소프트의 AI 기술을 결합하는 것을 목표로 합니다. 주요 이니셔티브에는 마이크로소프트의 음성 인식 및 음성 합성 기술을 활용하여 LG의 자율주행 AI 홈 허브를 위한 다양한 공간에서 AI 에이전트를 개선하는 것이 포함됩니다. 파트너십은 AI 데이터 센터로 확장되어 LG의 열 관리 시스템과 냉각기 기술이 에너지 효율성을 개선하는 데 활용됩니다.
LG Electronics a présenté sa vision pour des expériences client alimentées par l'IA sous le thème 'La vie est belle 24/7 avec une Intelligence Affectionnée' lors de l'événement LG World Premiere à Las Vegas, avant le CES 2025. La société a démontré son concept d'Intelligence Affectionnée dans les espaces domestiques, de mobilité et commerciaux, en se concentrant sur des interactions IA personnalisées et empathiques.
Un point marquant a été l'annonce d'un partenariat stratégique avec Microsoft pour développer des services IA intégrés. La collaboration vise à combiner l'expertise produit de LG et les connaissances clients avec la technologie IA de Microsoft. Les initiatives clés incluent l'amélioration des agents IA pour divers espaces en utilisant les technologies de reconnaissance vocale et de synthèse vocale de Microsoft dans le Hub Domestique AI Autonome de LG. Le partenariat s'étend aux centres de données IA, où les systèmes de gestion thermique et les technologies de refroidissement de LG seront utilisés pour améliorer l'efficacité énergétique.
LG Electronics stellte auf dem LG World Premiere-Event in Las Vegas, vor der CES 2025, seine Vision für KI-gestützte Kundenerlebnisse unter dem Motto 'Das Leben ist 24/7 gut mit Zärtlicher Intelligenz' vor. Das Unternehmen demonstrierte sein Konzept der Zärtlichen Intelligenz in den Bereichen Zuhause, Mobilität und Gewerbe mit Fokus auf personalisierte und einfühlsame KI-Interaktionen.
Ein bedeutendes Highlight war die Ankündigung einer strategischen Partnerschaft mit Microsoft, um integrierte KI-Dienste zu entwickeln. Die Zusammenarbeit zielt darauf ab, das Produktwissen und die Kundenkenntnisse von LG mit der KI-Technologie von Microsoft zu kombinieren. Zu den wichtigsten Initiativen gehört die Verbesserung von KI-Agenten für verschiedene Bereiche mithilfe von Microsofts Sprach- und Spracherkennungstechnologien im LG Selbstfahrenden AI Home Hub. Die Partnerschaft erstreckt sich auch auf KI-Datenzentren, wo LGs Wärmeverwaltungssysteme und Kühlertechnologien eingesetzt werden, um die Energieeffizienz zu verbessern.
- Strategic partnership with Microsoft for AI technology integration
- Expansion into AI data center infrastructure with thermal management solutions
- Development of advanced AI agents for multiple commercial applications
- None.
Company Showcases Future of AI-Powered Customer Experiences Through CEO Keynote and Immersive Storytelling
To showcase the full scope of LG's Affectionate Intelligence-powered customer experience, the event stage was divided into three areas representing the various spaces in people's lives, from the home to mobility and commercial spaces. The company, through engaging demonstrations highlighting real-life scenarios, made clear how its advanced AI will transform daily life for the better.
LG "Affectionate Intelligence" is redefining the conventional, technical understanding of AI by focusing on its potential to revolutionize the customer experience paradigm. This concept leverages AI technology to better understand and empathize with customers, delivering more personalized and differentiated experiences.
The LG World Premiere kicked off with a video titled "Less Artificial, More Human," followed by a keynote speech delivered by LG CEO William Cho.
Empowering AI-Based Integrated Services with Microsoft
To support his vision of providing compelling integrated services, CEO Cho announced a strategic partnership with Microsoft. The plan is to lead innovation by combining LG's products and customer insights from various spaces, such as the home, mobility and commercial areas, with Microsoft's AI technology to implement empathetic AI integrated services.
Judson Althoff, executive vice president and chief commercial officer at Microsoft, shared, "At Microsoft, we believe AI will fundamentally change the way we live and work, and we could not be more excited to partner with LG Electronics – the pioneers of smart, connected spaces – to integrate AI into life's everyday experiences."
The two companies are working on enhancing AI agents for various spaces, including homes, vehicles, hotels and offices. LG has been applying Microsoft's voice recognition and speech synthesis technologies to its Self-Driving AI Home Hub, enabling it to understand diverse accents, pronunciations and colloquial expressions. Plans also include developing AI agents that not only understand and interact with customers but also predict their needs and preferences.
Althoff also announced further Microsoft collaboration with LG in the rapidly growing field of AI data centers. With LG's thermal management systems and advanced chiller technologies optimized for AI data centers, the partnership aims to enhance energy efficiency in these critical backbones of AI infrastructure. Together, the companies plan to create next-generation data centers that are more efficient and sustainable.
About LG Electronics, Inc.
LG Electronics is a global innovator in technology and consumer electronics with a presence in almost every country and an international workforce of more than 74,000. LG's four Companies – Home Appliance Solution, Media Entertainment Solution, Vehicle Solution and Eco Solution – combined for global revenue of over
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SOURCE LG Electronics
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