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Leaf Group Announces Results of Innovative Study on Consumer Behavior Due to COVID-19

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Leaf Group Ltd. (NYSE: LEAF) published a survey revealing shifts in consumer behavior amidst COVID-19. Conducted with over 20,000 participants across its platforms, the survey shows a rise in online shopping from 54% in April to 74% in July 2020. Wellness and home organization routines gained traction, with 89% of Well+Good respondents intending to continue cooking at home. Consumers expect brands to proactively support BIPOC-owned businesses. These insights are pivotal for advertisers aiming to engage consumers during uncertain times.

Positive
  • 74% of respondents shopping online in July, up from 54% in April.
  • 16% increase in prioritizing wellness and beauty routines.
  • 89% of Well+Good respondents will cook at home post-pandemic.
Negative
  • None.

SANTA MONICA, Calif., Aug. 27, 2020 (GLOBE NEWSWIRE) -- Leaf Group Ltd. (NYSE: LEAF), a diversified consumer internet company that builds enduring, creator-driven brands, today announced the findings of a comprehensive survey across the company’s largest digital properties. Leaf Group’s extensive audience reach, combined with deep relationships with its readers, resulted in insightful data useful for advertisers seeking to build brand campaigns focused on engaging consumers in a COVID-19 environment.

With a sample size of over 20,000 participants representing Leaf Group’s digital audience from Hunker, Livestrong.com, Society6, and Well+Good, the survey aims to gain an understanding of how perspectives have changed across a number of categories, including cooking, cleaning, fitness, home decor, and more, since April 2020.

The data, collected between April 6 - 13, 2020, and again between July 9 - 16, 2020, show that, despite economic uncertainty, Leaf Group’s audience is spending more online: 74% of respondents say they are regularly shopping online in July vs. 54% in April. Data also show a 16% increase in those prioritizing wellness and beauty routines in July vs. April, and 69% of respondents say organizing their home has become a part of their regular routine.

When asked what readers were most worried about right now, the majority of respondents reported the rise in COVID-19 cases across the country, as well as the presidential election were top concerns. The latest report also revealed permanent changes to consumer behaviors, including prioritizing a more home-centric lifestyle. Of Well+Good’s respondents1, 89% say they will continue to cook at home even as businesses reopen and stay-at-home orders ease. Additionally, 75% of Well+Good respondents say they will continue to participate in at-home workouts and 66% will adopt at-home beauty or self-care routines, even after stay-at-home orders are lifted, while 63% of survey participants from Livestrong.com2 say they have no plans to return to the gym after it reopens. 67% of Hunker respondents3 plan to spend the same amount on home goods or plan to spend even more in the second half of 2020.

In addition to COVID-related behavior changes, the study includes insights into how consumers expect brands to respond in fighting systemic racism. For example, rather than passively observing the unfolding developments, the majority of respondents reported actively seeking out information to learn more about systemic racism and how to fight it. Additionally, two times as many people surveyed want companies to take proactive action to support BIPOC-owned businesses rather than focusing solely on supportive communications and social messaging.

“This study gives us an incredibly nuanced view into how people are feeling and what they are doing in response to a constantly changing public health, cultural, and political climate,” said Jay Ku, Senior Vice President, Brand Partnerships at Leaf Group. “Utilizing this data allows us to make insightful strategic and creative recommendations for our brand partners that are sensitive to how consumers are feeling right now.”

This data set unveils a true look into how brands can shape their messaging to reach their audience during this time. To see the full results and learn more about the study, visit https://study.leafgroup.com/.

About Leaf Group
Leaf Group Ltd. (NYSE: LEAF) is a diversified consumer internet company that builds enduring, creator-driven brands that reach passionate audiences in large and growing lifestyle categories, including fitness & wellness (Well+Good, Livestrong.com and MyPlate App), and home, art & design (Saatchi Art, Society6 and Hunker). For more information about Leaf Group, visit www.leafgroup.com.

Media Contacts
Sharna Daduk
Vice President, Communications
sharna.daduk@leafgroup.com 

Susan Turner
Director of PR, Fitness & Wellness
susan.turner@leafgroup.com 

1 Leaf Group Consumer Study, Well+Good (n = 1,843)
2 Leaf Group Consumer Study, Livestrong.com (n = 3,761)
3 Leaf Group Consumer Study, Hunker (n = 1,234)


FAQ

What did the recent Leaf Group survey reveal about consumer behavior during COVID-19?

The survey indicated a significant increase in online shopping and a shift towards home-centered lifestyles, with 74% of respondents shopping online as of July 2020.

How many participants were involved in Leaf Group's consumer survey?

The survey included over 20,000 participants representing Leaf Group's digital audience.

What categories did Leaf Group's survey focus on?

The survey focused on categories such as cooking, cleaning, fitness, and home decor.

What percentage of Well+Good respondents will continue cooking at home after the pandemic?

89% of Well+Good respondents stated they would continue cooking at home even after stay-at-home orders are lifted.

What are consumers expecting from brands regarding systemic racism according to Leaf Group's survey?

Consumers expect brands to take proactive actions to support BIPOC-owned businesses rather than just communicating support.

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