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Klaviyo Announces Second Quarter 2024 Financial Results

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Klaviyo (NYSE: KVYO) announced its Q2 2024 financial results showing a strong performance with a 35% YoY revenue growth to $222.2 million. The company also increased its full-year 2024 revenue guidance.

Klaviyo expanded its AI suite and SMS offerings, integrating with key platforms like TikTok and Pinterest. The number of customers grew to over 151,000, with a notable 64% increase in customers generating over $50,000 ARR.

However, Klaviyo reported an operating loss of $(14.1) million, compared to an operating income of $7.0 million in Q2 2023. Net loss per share was $(0.02), down from $0.05 per share last year.

Financial highlights include a gross profit of $171.9 million (77% margin) and a non-GAAP operating income of $34.3 million (15% margin). Cash flow stood strong with $37 million free cash flow and $794.6 million in cash reserves. Guidance for FY 2024 projects revenues between $910.0 million and $918.0 million.

Klaviyo (NYSE: KVYO) ha annunciato i risultati finanziari del Q2 2024, mostrando una performance forte con una crescita dei ricavi del 35% anno su anno, arrivando a 222,2 milioni di dollari. L'azienda ha anche aumentato le previsioni di ricavi per l'intero anno 2024.

Klaviyo ha ampliato il suo pacchetto di strumenti AI e le offerte SMS, integrandosi con piattaforme chiave come TikTok e Pinterest. Il numero di clienti è cresciuto a oltre 151.000, con un notevole aumento del 64% dei clienti che generano oltre 50.000 dollari di ARR.

Tuttavia, Klaviyo ha riportato una perdita operativa di 14,1 milioni di dollari, rispetto a un reddito operativo di 7,0 milioni di dollari nel Q2 2023. La perdita netta per azione è stata di 0,02 dollari, in calo rispetto ai 0,05 dollari per azione dell'anno scorso.

I punti salienti finanziari includono un profitto lordo di 171,9 milioni di dollari (margine del 77%) e un reddito operativo non-GAAP di 34,3 milioni di dollari (margine del 15%). Il flusso di cassa è rimasto forte con 37 milioni di dollari di flusso di cassa libero e 794,6 milioni di dollari in riserve di cassa. Le previsioni per l'anno fiscale 2024 prevedono ricavi tra 910,0 milioni di dollari e 918,0 milioni di dollari.

Klaviyo (NYSE: KVYO) anunció sus resultados financieros del Q2 2024, mostrando un fuerte desempeño con un crecimiento de ingresos del 35% interanual, alcanzando 222,2 millones de dólares. La compañía también elevó su guía de ingresos para el año completo 2024.

Klaviyo amplió su suite de IA y las ofertas de SMS, integrándose con plataformas clave como TikTok y Pinterest. El número de clientes creció a más de 151,000, con un notable aumento del 64% en clientes que generan más de 50,000 dólares de ARR.

Sin embargo, Klaviyo reportó una pérdida operativa de 14,1 millones de dólares, en comparación con un ingreso operativo de 7,0 millones de dólares en el Q2 2023. La pérdida neta por acción fue de 0,02 dólares, disminuyendo desde 0,05 dólares por acción del año pasado.

Los aspectos financieros destacados incluyen una ganancia bruta de 171,9 millones de dólares (margen del 77%) y un ingreso operativo no-GAAP de 34,3 millones de dólares (margen del 15%). El flujo de efectivo se mantuvo fuerte con 37 millones de dólares de flujo de efectivo libre y 794,6 millones de dólares en reservas de efectivo. La guía para el año fiscal 2024 proyecta ingresos entre 910,0 millones de dólares y 918,0 millones de dólares.

Klaviyo (NYSE: KVYO)는 2024년 2분기 재무 결과를 발표하며 전년 대비 35% 성장한 2억 2,220만 달러의 강력한 실적을 보였습니다. 회사는 2024년 연간 매출 가이드를 상향 조정했습니다.

Klaviyo는 AI 제품군과 SMS 제공을 확장하며 TikTok 및 Pinterest와 같은 주요 플랫폼과 통합했습니다. 고객 수는 151,000명 이상으로 증가했으며, 5만 달러 이상의 연간 반복 수익(ARR)을 창출하는 고객이 64% 증가했습니다.

하지만 Klaviyo는 1,410만 달러의 운영 손실을 기록했으며, 이는 2023년 2분기 700만 달러의 운영 수익에 비해 감소한 수치입니다. 주당 순손실은 0.02달러로, 작년의 0.05달러에서 감소했습니다.

재무 하이라이트로는 1억 7,190만 달러의 총 이익(77% 마진)과 3,430만 달러의 비-GAAP 운영 수익(15% 마진)이 있습니다. 현금 흐름은 3,700만 달러의 자유 현금 흐름과 7억 9,460만 달러의 현금 준비금으로 강세를 보였습니다. 2024 회계연도 가이드는 매출이 9억 1,000만 달러에서 9억 1,800만 달러 사이로 예상됩니다.

Klaviyo (NYSE: KVYO) a annoncé ses résultats financiers du Q2 2024, montrant une solide performance avec une croissance des revenus de 35% d'une année sur l'autre, atteignant 222,2 millions de dollars. L'entreprise a également augmenté ses prévisions de revenus pour l'année complète 2024.

Klaviyo a élargi son ensemble d'IA et ses offres de SMS, s'intégrant à des plateformes clés comme TikTok et Pinterest. Le nombre de clients a dépassé 151 000, avec une augmentation notable de 64% des clients générant plus de 50 000 $ de revenu annuel récurrent (ARR).

Cependant, Klaviyo a signalé une perte d'exploitation de 14,1 millions de dollars, contre un bénéfice d'exploitation de 7,0 millions de dollars au Q2 2023. La perte nette par action était de 0,02 $, en baisse par rapport à 0,05 $ par action l'année dernière.

Les faits saillants financiers comprennent un bénéfice brut de 171,9 millions de dollars (marge de 77%) et un revenu d'exploitation non-GAAP de 34,3 millions de dollars (marge de 15%). Le flux de trésorerie est resté solide avec 37 millions de dollars de flux de trésorerie disponible et 794,6 millions de dollars en réserves de trésorerie. Les prévisions pour l'exercice 2024 prévoient des revenus compris entre 910,0 millions de dollars et 918,0 millions de dollars.

Klaviyo (NYSE: KVYO) hat seine Q2 2024 Finanzzahlen bekannt gegeben und ein starkes Ergebnis mit 35% Umsatzwachstum im Jahresvergleich auf 222,2 Millionen US-Dollar erzielt. Das Unternehmen erhöhte auch die Umsatzprognose für das gesamte Jahr 2024.

Klaviyo erweiterte sein KI-Angebot und seine SMS-Dienste und integrierte sich mit wichtigen Plattformen wie TikTok und Pinterest. Die Anzahl der Kunden stieg auf über 151.000, wobei es einen bemerkenswerten Anstieg von 64% bei Kunden gab, die über 50.000 US-Dollar jährlichen wiederkehrenden Umsatz generieren.

Allerdings berichtete Klaviyo von einem operativen Verlust von 14,1 Millionen US-Dollar, im Vergleich zu einem operativen Gewinn von 7,0 Millionen US-Dollar im Q2 2023. Der Nettoverlust pro Aktie betrug 0,02 US-Dollar, gegenüber 0,05 US-Dollar pro Aktie im vergangenen Jahr.

Finanzielle Höhepunkte umfassen einen Bruttogewinn von 171,9 Millionen US-Dollar (77% Marge) und einen nicht GAAP-basierten operativen Gewinn von 34,3 Millionen US-Dollar (15% Marge). Der Cashflow blieb mit einem freien Cashflow von 37 Millionen US-Dollar und 794,6 Millionen US-Dollar in Barreserven stark. Die Prognose für das Geschäftsjahr 2024 liegt bei Einnahmen zwischen 910,0 Millionen US-Dollar und 918,0 Millionen US-Dollar.

Positive
  • 35% YoY revenue growth to $222.2 million.
  • Full-year 2024 revenue guidance raised.
  • Gross profit of $171.9 million with a 77% margin.
  • Non-GAAP operating income of $34.3 million, 15% margin.
  • Cash reserves of $794.6 million and free cash flow of $37 million.
  • 151,000 customers, with 64% increase in customers generating over $50,000 ARR.
Negative
  • Operating loss of $(14.1) million, compared to operating income of $7.0 million in Q2 2023.
  • Net loss per share of $(0.02), down from $0.05 per share in Q2 2023.

Klaviyo's Q2 2024 results demonstrate strong growth and improved profitability. Revenue increased by 35% year-over-year to $222.2 million, surpassing expectations. The company's customer base grew to over 151,000, with a notable 64% increase in customers generating over $50,000 in ARR. The net revenue retention rate of 112% indicates solid expansion within existing accounts.

While GAAP operating loss was $14.1 million, non-GAAP operating income improved to $34.3 million, representing a 15% margin. This, coupled with $37.1 million in free cash flow, suggests improving operational efficiency. The raised full-year guidance reflects management's confidence in continued growth.

Investors should note the company's investments in AI and platform expansion, which could drive future growth but may impact short-term profitability. The stock's valuation should be monitored closely given the current market conditions for high-growth tech companies.

Klaviyo's Q2 results highlight its strategic focus on AI and platform expansion. The introduction of Flows AI, personalized campaigns and review sentiment AI demonstrates the company's commitment to leveraging cutting-edge technology. These AI-driven features could significantly enhance marketers' efficiency and effectiveness, potentially driving higher customer adoption and retention rates.

The expansion of SMS offerings to 12 countries and new integrations with major platforms like TikTok and Pinterest show Klaviyo's efforts to broaden its ecosystem. This multi-channel approach and extensive integration network (now over 350) create a sticky platform, which could explain the strong net revenue retention rate.

However, investors should watch for potential challenges in scaling AI capabilities and maintaining technological edge in a rapidly evolving martech landscape. The company's ability to balance innovation with profitability will be important for long-term success.

Klaviyo's Q2 performance indicates strong market positioning in the growing customer data and marketing automation sector. The 64% year-over-year increase in customers generating over $50,000 ARR suggests successful upmarket penetration, a key growth driver in the SaaS space.

The company's expansion into new geographies with SMS offerings and integration with popular platforms like TikTok and Pinterest aligns well with evolving digital marketing trends. This multi-channel approach could be particularly appealing to enterprise clients, as evidenced by new deals with Samsonite and Herschel Supply Company.

However, investors should monitor competitive pressures in the martech space, which could impact growth rates and pricing power. The raised full-year guidance and strong cash flow generation are positive indicators, but maintaining this momentum in a potentially slowing economic environment will be important for Klaviyo's valuation multiples.

Second quarter revenue of $222.2 million, representing 35% year-over-year growth

Raises full year 2024 revenue guidance

BOSTON--(BUSINESS WIRE)-- Klaviyo (NYSE: KVYO), the company that powers smarter digital relationships, today announced results for its second quarter ended June 30, 2024.

“We delivered another strong quarter, as businesses of all sizes turn to our platform to power smarter digital relationships and drive revenue,” said Andrew Bialecki, co-founder and CEO of Klaviyo. “Klaviyo continues to prove itself essential for our customers, providing them with a powerful data platform that’s not only fast, flexible, and intuitive, but also uses leading AI technology to give marketers an edge. We’re continuing to invest across the business as our customers prepare for their busiest season of the year."

Recent Business Highlights:

  • Expanded Klaviyo AI suite with new features including Flows AI, personalized campaigns, and review sentiment AI, to help marketers work faster and spark new ideas to build customer relationships.
  • Expanded SMS offering to 12 countries with availability in Austria, Switzerland and Spain.
  • Announced new integrations with Toast, BazaarVoice, TikTok, and Pinterest, adding to the company's more than 350 third-party integrations.
  • New and expansion deals closed with Samsonite, Herschel Supply Company, and Barstool Sports and others during the quarter ended June 30, 2024.
  • Over 151,000 customers were using Klaviyo to drive their own revenue growth as of June 30, 2024, compared to over 130,000 customers as of June 30, 2023.
  • Increased penetration up market, ending the quarter with 2,386 customers generating over $50,000 of ARR, compared to 1,458 at the end of the second quarter of 2023, an increase of 64% year-over-year.
  • Continued to expand current customer base, with NRR of 112% as of June 30, 2024.

“Our strong momentum continued in the second quarter, as new companies adopted Klaviyo, and existing customers expanded their use of our platform to drive growth,” said Amanda Whalen, CFO of Klaviyo. “We grew our revenue 35% year-over-year to $222 million, and we delivered $41 million in operating cash flow and $37 million in free cash flow. We are well positioned for the back half of the year and beyond as we continue to invest in our strategic initiatives to drive efficient and durable growth.”

Second Quarter 2024 Financial Highlights:

  • Revenue: Total revenue of $222.2 million, up from total revenue of $164.6 million in the second quarter of 2023, representing year-over-year growth of 35%.
  • Gross profit: Gross profit of $171.9 million, representing a gross margin of 77%, compared to gross profit of $127.1 million in the second quarter of 2023, representing a gross margin of 77%.
  • Non-GAAP gross profit: Non-GAAP gross profit of $174.7 million, representing a non-GAAP gross margin of 79%, compared to non-GAAP gross profit of $127.1 million in the second quarter of 2023, representing a non-GAAP gross margin of 77%.
  • Operating (loss) income: Operating loss of $(14.1) million, representing operating margin of (6)%, compared to operating income of $7.0 million in the second quarter of 2023, representing an operating margin of 4%.
  • Non-GAAP operating income: Non-GAAP operating income of $34.3 million, representing non-GAAP operating margin of 15%, compared to non-GAAP operating income of $20.8 million in the second quarter of 2023, representing non-GAAP operating margin of 13%.
  • Net (loss) income per share attributable to Klaviyo Series A and Series B common stockholders - basic and diluted: Net (loss) income per basic and diluted share attributable to Klaviyo Series A and Series B common stockholders was $(0.02) and $(0.02), respectively, for the second quarter of 2024, compared to $0.05 and $0.04, respectively, for the second quarter of 2023.
  • Non-GAAP net income per share attributable to Klaviyo Series A and Series B common stockholders - basic and diluted: Non-GAAP net income per basic and diluted share attributable to Klaviyo Series A and Series B common stockholders was $0.16 and $0.15, respectively, for the second quarter of 2024, compared to $0.10 and $0.09, respectively, for the second quarter of 2023.
  • Balance sheet and cash flow: Cash, cash equivalents, and restricted cash as of the end of the second quarter was $794.6 million. Cash from operating activities was $40.9 million, representing a margin of 18%. Free cash flow for the second quarter was $37.1 million, representing free cash flow margin of 17%.

Financial Outlook

$ in millions

Q3 FY24 Guidance

 

FY24 Guidance

 

Low

High

 

Low

High

Revenue

$225.0

$227.0

 

$910.0

$918.0

Year-over-year Growth Rate

28%

29%

 

30%

31%

 

 

 

 

 

 

Non-GAAP Operating Income

$21.5

$24.5

 

$103.0

$111.0

Non-GAAP Operating Margin

10%

11%

 

11%

12%

Klaviyo has not provided a reconciliation of non-GAAP operating income guidance measures to the most directly comparable GAAP measures because certain items excluded from GAAP cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation is not available without unreasonable effort. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change.

Dilutive Securities

Klaviyo has various dilutive securities. The table below details these securities (shares in millions; rounding differences may occur):

 

Price as of June 30, 2024

 

Weighted Average Exercise Price

 

Shares

Share price

$

24.89

 

 

 

 

Common stock outstanding as of 6/30/2024

 

 

 

 

266.6

Warrants outstanding

 

 

 

 

4.5

RSUs outstanding

 

 

 

 

17.9

Options outstanding

 

 

$

0.45

 

27.3

ESPP shares outstanding

 

 

 

 

0.2

Total estimated fully diluted shares

 

 

 

 

316.5

We have excluded the impact of the Shopify investment option of 15,743,174 shares at $88.93 per share as it was out of the money as of June 30, 2024. The investment option expires on July 28, 2030.

Conference Call Information

In conjunction with this announcement, Klaviyo will host a conference call for investors at 4:30 p.m. ET (1:30 p.m. PT) today to discuss the results for its second quarter ended June 30, 2024 and its outlook for its third quarter ending September 30, 2024 and fiscal year ending December 31, 2024. The live webcast and a replay of the webcast will be available at the Investor Relations section of Klaviyo’s website: https://investors.klaviyo.com (live and replay).

Select Defined Terms

Customers. We define a customer as a distinct paid subscription to our platform. A single organization could have multiple discrete contracting divisions or subsidiaries or brands each with paid subscriptions to our platform, which would, in general, constitute multiple distinct customers. In some cases at the customer’s request, we allow subscriptions under the same parent organization to be consolidated into a single paid subscription in which case such consolidated paid subscriptions would constitute a single customer. We measure our total number of customers as a point-in-time calculation measured as of the end of a particular period. Customers do not include persons or entities that use our platform on a free trial basis.

Customers Generating Over $50,000 of ARR. We calculate our number of customers generating over $50,000 of ARR (as defined below) as those customers that have an average ARR of greater than $50,000 over the prior twelve months (or the entire duration of the customer’s paying relationship, if it is less than twelve months) as of the date of determination. We believe the number of customers generating over $50,000 of ARR is a key performance metric to help investors and others understand and evaluate our results of operations in the same manner as our management team, as it is an indicator of our ability to grow the number of customers that are exceeding this ARR threshold, both from our existing customers expanding their usage of our platform and from our sales to larger customers. We believe this is an important indicator of our ability to continue to successfully move up market.

Dollar-Based Net Revenue Retention Rate. We calculate our Dollar-Based Net Revenue Retention Rate (“NRR”) by first identifying the cohort of customers as of twelve months prior to the date of determination. We then calculate the Annualized Recurring Revenue (“ARR”) from this customer cohort as of twelve months prior to the date of determination (the “Prior Period ARR”) and the ARR from this customer cohort as of the date of determination (the “Current Period ARR”). ARR, for any date of determination, is the annualized value of existing paid subscriptions, which we calculate by taking the amount of revenue that we expect to receive in the next monthly period for our existing paid subscriptions, assuming no changes to such subscriptions in the next month, as of that date of determination, and multiplying that amount by twelve. Current Period ARR includes any expansion, price increases, and customer subscriptions that are deactivated and subsequently reactivated during the applicable twelve-month period and reflects contraction or attrition over the last twelve months from this customer cohort, but excludes any ARR from new customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the point-in-time NRR. We then calculate the weighted average point-in-time NRR as of the last day of each month in the current trailing twelve-month period to arrive at the NRR, with the weightings determined by the total ARR at the end of each period. We believe NRR is a key performance metric to help investors and others understand and evaluate our results of operations in the same manner as our management team, as it represents the expansion in usage of our platform by our existing customers, which is an important measure of the health of our business and future growth prospects. We measure dollar-based net revenue retention rate to measure this growth.

About Klaviyo

Klaviyo (CLAY-vee-oh) powers smarter digital relationships, making it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes. Klaviyo’s modern and intuitive SaaS platform enables business users of any skill level to harness their first-party data from more than 350 integrations to send the right message at the right time across email, SMS, and push notifications. Innovative businesses like Mattel, TaylorMade, Liquid Death, Stanley 1913, and more than 151,000 other paying customers leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms.

Source: Klaviyo
Tag: IR

Forward Looking Statements

This press release includes certain “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this press release, including, but not limited to, statements about Klaviyo’s outlook for the third quarter of fiscal year 2024 ending September 30, 2024 and the full fiscal year ending December 31, 2024, and Klaviyo’s expectations regarding possible or assumed business strategies, potential growth and innovation opportunities, new products, potential market opportunities, and other similar matters, are forward-looking statements. Words such as “aim,” “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “future,” “going to,” “guidance,” “intend,” “keep,” “may,” “opportunity,” “outlook,” “plan,” “potential,” “predict,” “project,” “shall,” “should,” “strategy,” “target,” “will,” “would,” or words of similar meaning or similar references to future periods may identify these forward-looking statements, although not all forward-looking statements contain these identifying words.

Forward-looking statements reflect management’s beliefs, expectations and assumptions about future events as of the date hereof, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. These risks include, among others, the following: our ability to achieve future growth and sustain our growth rate; our ability to successfully execute our business and growth strategy, such as the success of our investment in our key growth initiatives and our ability to recognize effective areas for growth; our ability to successfully integrate with third-party platforms; our relationships with third parties, such as our marketing agency and technology partners; unfavorable conditions in our industry; our ability to attract new customers, including mid-market and enterprise customers, retain revenue from existing customers and increase sales from both new and existing customers; success of our marketing and sales strategies; costs and expenses associated with being a public company; as well as other risks and uncertainties set forth under the caption “Risk Factors” and elsewhere in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, as filed with the Securities and Exchange Commission (the “SEC”), and the other filings and reports we make with the SEC from time to time, which may be obtained on our Investor Relations website at https://investors.klaviyo.com and on the SEC website at www.sec.gov. Moreover, we operate in a very competitive and rapidly changing environment, and new risks may emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor(s) may cause actual results or outcomes to differ materially from those contained in any forward-looking statements we may make. In light of the risks, uncertainties, assumptions, and other factors, the future events and trends discussed in this press release may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Therefore, you should not rely on any of the forward-looking statements. Any forward-looking statement made by us in this press release is based only on information currently available to us and speaks only as of the date on which it is made. Other than as required by law, we assume no obligation to update any forward-looking statements contained in this press release in the event of new information, future developments or otherwise.

Statement Regarding Use of Non-GAAP Financial Measures

In addition to financial measures prepared in accordance with generally accepted accounting principles in the United States (GAAP), this press release and the accompanying tables contain non-GAAP financial measures, including non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating income, non-GAAP operating expenses, non-GAAP operating margin, non-GAAP net income, non-GAAP net income per share attributable to Klaviyo Series A and Series B common stockholders - basic, non-GAAP net income per share attributable to Klaviyo Series A and Series B common stockholders - diluted, free cash flow, and free cash flow margin. The non-GAAP financial information is presented for supplemental informational purposes only and is not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please see the accompanying tables for reconciliations of these non-GAAP financial measures to their nearest GAAP equivalents.

Our non-GAAP gross profit, non-GAAP operating income, non-GAAP operating expenses, and non-GAAP net income exclude significant expenses and income that are required by GAAP to be recorded in our consolidated financial statements, including, but not limited to, (i) amortization of prepaid marketing expenses, (ii) stock-based compensation and related employer payroll taxes, and (iii) restructuring expenses. Our non-GAAP gross margin is calculated as non-GAAP gross profit divided by total revenue. Our non-GAAP operating margin is calculated as non-GAAP operating income divided by total revenue. Our non-GAAP net income per share attributable to Klaviyo Series A and Series B common stockholders - basic is calculated as non-GAAP net income divided by weighted average shares outstanding - basic for purposes of calculating non-GAAP net income per share. Our non-GAAP net income per share attributable to Klaviyo Series A and Series B common stockholders - diluted is calculated as non-GAAP net income divided by weighted average shares outstanding - diluted for purposes of calculating non-GAAP net income per share. Free cash flow is defined as cash and cash equivalents provided by or used in operating activities less purchases of property and equipment and capitalization of software development costs. Free cash flow margin is a non-GAAP financial measure that is calculated as free cash flow divided by total revenue.

Stock-based compensation expense includes the net effects of capitalization and amortization of stock-based compensation expense related to capitalized software. Stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense in our business and an important part of the compensation provided to our employees. Because of varying available valuation methodologies, subjective assumptions, and the variety of equity instruments that can impact a company’s non-cash expenses, we believe that providing non-GAAP financial measures that exclude stock-based compensation expense allows for meaningful comparisons between our operating results from period to period. When evaluating the performance of its business and making operating plans, Klaviyo does not consider these items (for example, when considering the impact of equity award grants, the company places a greater emphasis on the amount of overall stockholder dilution than the accounting charges associated with such grants). The amount of employer payroll tax-related items on employee stock transactions is dependent on restricted stock unit settlements, option exercises, related stock price, and other factors that are beyond Klaviyo’s control and that do not correlate to the operation of the business. The amount of employer payroll tax-related items on employee stock transactions was immaterial prior to being publicly listed. The expense related to amortization of prepaid marketing expense of warrants issued to Shopify is dependent upon estimates and assumptions; therefore, Klaviyo believes non-GAAP measures that adjust for the amortization of prepaid marketing expense provide investors a consistent basis for comparison across accounting periods. Klaviyo believes that the economic impact of the partnership is best measured in the form of stockholder dilution and as such has provided a reconciliation that shows the full dilutive impact of all outstanding equity instruments. Overall, Klaviyo believes it is useful to exclude these expenses in order to better understand the long-term performance of its core business and to facilitate comparison of its results period-over-period and to those of peer companies. All of these non-GAAP financial measures are important tools for financial and operational decision-making and for evaluating Klaviyo’s own operating results over different periods of time.

We believe that all these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects and allow for greater transparency with respect to decision making by our management, who use these measures as important tools for financial and operational decision-making and for evaluating Klaviyo’s own operating results over different periods of time.

Investors are cautioned that there are material limitations associated with the use of non-GAAP financial measures versus their nearest GAAP equivalents. Other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. Further, stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense in Klaviyo’s business and an important part of the compensation provided to attract and retain its employees to create long-term incentive alignment with stockholders.

Klaviyo, Inc.

Condensed Consolidated Balance Sheet (Unaudited)

(In Thousands)

 

 

As of

 

June 30, 2024

December 31, 2023

Assets

 

 

Current assets:

 

 

Cash and cash equivalents

$

793,555

 

$

738,562

 

Restricted cash

 

402

 

 

409

 

Accounts receivable, net of allowance for doubtful accounts

 

29,226

 

 

23,076

 

Deferred contract acquisition costs, current

 

18,031

 

 

15,198

 

Prepaid expenses and other current assets

 

31,149

 

 

26,244

 

Total current assets

 

872,363

 

 

803,489

 

Property and equipment, net

 

44,367

 

 

43,450

 

Right-of-use assets, net

 

32,073

 

 

36,987

 

Deferred contract acquisition costs, non-current

 

26,696

 

 

23,177

 

Restricted cash, non-current

 

672

 

 

686

 

Prepaid marketing expense

 

163,595

 

 

173,844

 

Other non-current assets

 

10,072

 

 

7,417

 

Total assets

$

1,149,838

 

$

1,089,050

 

Liabilities and stockholders' equity

 

 

Current liabilities:

 

 

Accounts payable

$

9,418

 

$

13,597

 

Accrued expenses

 

62,404

 

 

62,838

 

Lease liabilities, current

 

13,009

 

 

14,081

 

Deferred revenue

 

46,782

 

 

40,100

 

Total current liabilities

 

131,613

 

 

130,616

 

Lease liabilities, non-current

 

32,069

 

 

37,498

 

Other non-current liabilities

 

6,656

 

 

6,159

 

Total liabilities

 

170,338

 

 

174,273

 

Stockholders' equity

 

 

Preferred stock

 

 

 

 

Common stock - Series A

 

73

 

 

41

 

Common stock - Series B

 

194

 

 

219

 

Additional paid-in capital

 

1,796,100

 

 

1,713,560

 

Accumulated deficit

 

(816,867

)

 

(799,043

)

Total stockholders' equity

 

979,500

 

 

914,777

 

Total liabilities and stockholders' equity

$

1,149,838

 

$

1,089,050

 

 

Klaviyo, Inc.

Condensed Consolidated GAAP Statement of Operations (Unaudited)

(In Thousands, Except Share and Per Share Data)

 

 

 

 

Three Months Ended June 30,

 

2024

2023

Revenue

$

222,213

 

$

164,586

 

Cost of revenue

 

50,271

 

 

37,476

 

Gross profit

 

171,942

 

 

127,110

 

Operating expenses:

 

 

Selling and marketing

 

94,501

 

 

63,357

 

Research and development

 

55,735

 

 

33,055

 

General and administrative

 

35,759

 

 

23,666

 

Total operating expenses

 

185,995

 

 

120,078

 

Operating (loss) income

 

(14,053

)

 

7,032

 

Other income (expense)

 

(7

)

 

(54

)

Interest income

 

9,979

 

 

4,485

 

Total other income

 

9,972

 

 

4,431

 

(Loss) income before income taxes

 

(4,081

)

 

11,463

 

Provision for income taxes

 

861

 

 

576

 

Net (loss) income

$

(4,942

)

$

10,887

 

Net (loss) income per share attributable to Series A and Series B common stockholders

 

 

Basic

$

(0.02

)

$

0.05

 

Diluted

$

(0.02

)

$

0.04

 

Weighted average shares outstanding

 

 

Basic

 

265,293,214

 

 

236,590,235

 

Diluted

 

265,293,214

 

 

268,718,121

 

 

Klaviyo, Inc.

Condensed Consolidated GAAP Statement of Operations (Unaudited)

(In Thousands, Except Share and Per Share Data)

 

 

 

 

Six Months Ended June 30,

 

2024

2023

Revenue

$

432,206

 

$

320,674

 

Cost of revenue

 

95,209

 

 

74,050

 

Gross profit

 

336,997

 

 

246,624

 

Operating expenses:

 

 

Selling and marketing

 

186,359

 

 

123,970

 

Research and development

 

111,832

 

 

68,087

 

General and administrative

 

74,951

 

 

46,657

 

Total operating expenses

 

373,142

 

 

238,714

 

Operating (loss) income

 

(36,145

)

 

7,910

 

Other income (expense)

 

61

 

 

(79

)

Interest income

 

19,525

 

 

8,301

 

Total other income

 

19,586

 

 

8,222

 

(Loss) income before income taxes

 

(16,559

)

 

16,132

 

Provision for income taxes

 

1,265

 

 

967

 

Net (loss) income

$

(17,824

)

$

15,165

 

Net (loss) income per share attributable to Series A and Series B common stockholders

 

 

Basic

$

(0.07

)

$

0.06

 

Diluted

$

(0.07

)

$

0.06

 

Weighted average shares outstanding

 

 

Basic

 

263,319,667

 

 

236,047,282

 

Diluted

 

263,319,667

 

 

268,577,570

 

 

Klaviyo, Inc.

Condensed Consolidated Statement of Cash Flow (Unaudited)

(In Thousands)

 

 

Three Months Ended June 30,

 

2024

2023

Operating activities

 

 

Net (loss) income

$

(4,942

)

$

10,887

 

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

Depreciation and amortization expense

 

4,235

 

 

3,166

 

Non-cash operating lease costs

 

3,236

 

 

3,218

 

Amortization of deferred contract acquisition costs

 

4,463

 

 

3,766

 

Amortization of prepaid marketing expense

 

13,225

 

 

13,224

 

Bad debt expense

 

349

 

 

720

 

Stock-based compensation expense

 

33,506

 

 

519

 

Other

 

10

 

 

9

 

Changes in operating assets and liabilities:

 

 

Accounts receivable

 

(6,334

)

 

(2,013

)

Deferred contract acquisition costs

 

(7,506

)

 

(6,023

)

Prepaid expenses, prepaid taxes, and other assets

 

(494

)

 

2,114

 

Accounts payable

 

811

 

 

(1,725

)

Accrued expenses

 

(211

)

 

14,282

 

Deferred revenue

 

4,263

 

 

3,011

 

Operating lease liabilities

 

(3,930

)

 

(3,740

)

Other non-current liabilities

 

219

 

 

59

 

Net cash provided by operating activities

 

40,900

 

 

41,474

 

Investing activities

 

 

Acquisition of property and equipment

 

(769

)

 

(444

)

Capitalization of software development costs

 

(3,066

)

 

(1,530

)

Net cash used in investing activities

 

(3,835

)

 

(1,974

)

Financing activities

 

 

Proceeds from exercise of common stock options

 

721

 

 

2,036

 

Cash paid for finance leases

 

(6

)

 

(6

)

Proceeds from exercise of warrants

 

3

 

 

6

 

Payment of deferred offering costs

 

 

 

(2,954

)

Employee taxes paid related to net share settlement of stock-based awards

 

(1,904

)

 

 

Proceeds from employee stock purchase plan

 

1,873

 

 

 

Net cash provided by (used in) financing activities

 

687

 

 

(918

)

Net increase in cash, cash equivalents, and restricted cash

 

37,752

 

 

38,582

 

Cash, cash equivalents, and restricted cash, beginning of period

 

756,877

 

 

401,221

 

Cash, cash equivalents, and restricted cash, end of period

$

794,629

 

$

439,803

 

 

Klaviyo, Inc.

Condensed Consolidated Statement of Cash Flow (Unaudited)

(In Thousands)

 

 

Six Months Ended June 30,

 

2024

2023

Operating activities

 

 

Net (loss) income

$

(17,824

)

$

15,165

 

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

Depreciation and amortization expense

 

8,209

 

 

6,467

 

Non-cash operating lease costs

 

6,288

 

 

6,561

 

Amortization of deferred contract acquisition costs

 

8,396

 

 

7,263

 

Amortization of prepaid marketing expense

 

26,449

 

 

26,448

 

Loss on disposal of property and equipment

 

32

 

 

 

Bad debt expense

 

289

 

 

(47

)

Stock-based compensation expense

 

69,133

 

 

2,342

 

Other

 

(11

)

 

19

 

Changes in operating assets and liabilities:

 

 

Accounts receivable

 

(6,439

)

 

(2,396

)

Deferred contract acquisition costs

 

(14,748

)

 

(12,038

)

Prepaid expenses, prepaid taxes, and other assets

 

(7,332

)

 

(3,922

)

Accounts payable

 

(4,250

)

 

(908

)

Accrued expenses

 

(455

)

 

15,588

 

Deferred revenue

 

6,682

 

 

4,051

 

Operating lease liabilities

 

(7,845

)

 

(7,636

)

Other non-current liabilities

 

508

 

 

69

 

Net cash provided by operating activities

 

67,082

 

 

57,026

 

Investing activities

 

 

Acquisition of property and equipment

 

(2,028

)

 

(769

)

Capitalization of software development costs

 

(5,032

)

 

(2,836

)

Net cash used in investing activities

 

(7,060

)

 

(3,605

)

Financing activities

 

 

Proceeds from exercise of common stock options

 

4,310

 

 

2,419

 

Cash paid for finance leases

 

(11

)

 

(11

)

Proceeds from exercise of warrants

 

7

 

 

12

 

Payment of deferred offering costs

 

 

 

(2,954

)

Employee taxes paid related to net share settlement of stock-based awards

 

(13,769

)

 

 

Proceeds from employee stock purchase plan

 

4,413

 

 

 

Net cash used in financing activities

 

(5,050

)

 

(534

)

Net increase in cash, cash equivalents, and restricted cash

 

54,972

 

 

52,887

 

Cash, cash equivalents, and restricted cash, beginning of period

 

739,657

 

 

386,916

 

Cash, cash equivalents, and restricted cash, end of period

$

794,629

 

$

439,803

 

 

Klaviyo, Inc.

Reconciliation of Gross Profit to Non-GAAP Gross Profit (Unaudited)

(In Thousands)

 

 

 

 

Three Months Ended June 30,

 

2024

2023

Gross profit

$

171,942

 

$

127,110

 

Stock-based compensation

 

2,621

 

 

17

 

Employer payroll tax on employee stock transactions

 

180

 

 

 

Non-GAAP gross profit

$

174,743

 

$

127,127

 

Gross margin

 

77.4

%

 

77.2

%

Non-GAAP gross margin

 

78.6

%

 

77.2

%

 

Klaviyo, Inc.

Reconciliation of Operating Loss to Non-GAAP Operating Income (Unaudited)

(In Thousands)

 

 

 

 

Three Months Ended June 30,

 

2024

2023

Operating (loss) income

$

(14,053

)

$

7,032

 

Stock-based compensation

 

33,506

 

 

519

 

Employer payroll tax on employee stock transactions

 

1,647

 

 

 

Amortization of prepaid marketing

 

13,225

 

 

13,224

 

Non-GAAP operating income

$

34,325

 

$

20,775

 

Operating margin

 

(6.3

)%

 

4.3

%

Non-GAAP operating margin

 

15.4

%

 

12.6

%

 

Klaviyo, Inc.

Reconciliation of Net (Loss) Income to Non-GAAP Net Income (Unaudited)

(In Thousands, Except Share and Per Share Data)

 

 

 

 

 

Three Months Ended

 

June 30, 2024

June 30, 2023

Net (loss) income

$

(4,942

)

$

10,887

 

Stock-based compensation

 

33,506

 

 

519

 

Employer payroll tax on employee stock transactions

 

1,647

 

 

 

Amortization of prepaid marketing

 

13,225

 

 

13,224

 

Non-GAAP net income

$

43,436

 

$

24,630

 

 

 

 

 

Non-GAAP net income per share attributable to Series A and Series B common stockholders:

 

 

 

Basic

$

0.16

 

$

0.10

 

Diluted

$

0.15

 

$

0.09

 

 

 

 

 

Shares used in non-GAAP per share calculations:

 

 

 

Basic

 

265,293,214

 

 

236,590,235

 

Diluted

 

297,466,637

 

 

268,718,121

 
 

Klaviyo, Inc.

Reconciliation of Operating Expenses to Non-GAAP Expenses (Unaudited)

(In Thousands)

 

 

 

 

Three Months Ended June 30,

 

2024

2023

Selling and marketing

$

94,501

 

$

63,357

 

Stock-based compensation

 

(10,175

)

 

(52

)

Employer payroll tax on employee stock transactions

 

(472

)

 

 

Amortization of prepaid marketing

 

(13,225

)

 

(13,224

)

Non-GAAP Selling and marketing

$

70,629

 

$

50,081

 

 

 

 

Research and development

$

55,735

 

$

33,055

 

Stock-based compensation

 

(13,053

)

 

(262

)

Employer payroll tax on employee stock transactions

 

(706

)

 

 

Non-GAAP Research and development

$

41,976

 

$

32,793

 

 

 

 

General and administrative

$

35,759

 

$

23,666

 

Stock-based compensation

 

(7,657

)

 

(188

)

Employer payroll tax on employee stock transactions

 

(289

)

 

 

Non-GAAP General and administrative

$

27,813

 

$

23,478

 

 

 

 

Total operating expenses

$

185,995

 

$

120,078

 

Stock-based compensation

 

(30,885

)

 

(502

)

Employer payroll tax on employee stock transactions

 

(1,467

)

 

 

Amortization of prepaid marketing

 

(13,225

)

 

(13,224

)

Non-GAAP Total operating expenses

$

140,418

 

$

106,352

 

 

Klaviyo, Inc.

Reconciliation of Operating Cash Flow to Free Cash Flow (Unaudited)

(In Thousands)

 

 

 

 

Three Months Ended June 30,

 

2024

2023

Cash provided by operating activities

$

40,900

 

$

41,474

 

Acquisition of property and equipment

 

(769

)

 

(444

)

Capitalization of software development costs

 

(3,066

)

 

(1,530

)

Free cash flow

$

37,065

 

$

39,500

 

Operating cash flow margin

 

18.4

%

 

25.2

%

Free cash flow margin

 

16.7

%

 

24.0

%

 

Klaviyo, Inc.

Reconciliation of Gross Profit to Non-GAAP Gross Profit (Unaudited)

(In Thousands)

 

 

 

 

Six Months Ended June 30,

 

2024

2023

Gross profit

$

336,997

 

$

246,624

 

Restructuring expense

 

 

 

1,156

 

Stock-based compensation

 

4,999

 

 

43

 

Employer payroll tax on employee stock transactions

 

364

 

 

 

Non-GAAP gross profit

$

342,360

 

$

247,823

 

Gross margin

 

78.0

%

 

76.9

%

Non-GAAP gross margin

 

79.2

%

 

77.3

%

 

Klaviyo, Inc.

Reconciliation of Operating Loss to Non-GAAP Operating Income (Unaudited)

(In Thousands)

 

 

 

 

Six Months Ended June 30,

 

2024

2023

Operating (loss) income

$

(36,145

)

$

7,910

 

Stock-based compensation

 

69,133

 

 

2,342

 

Employer payroll tax on employee stock transactions

 

4,230

 

 

 

Amortization of prepaid marketing

 

26,449

 

 

26,448

 

Restructuring expense

 

 

 

7,366

 

Non-GAAP operating income

$

63,667

 

$

44,066

 

Operating margin

 

(8.4

)%

 

2.5

%

Non-GAAP operating margin

 

14.7

%

 

13.7

%

 

Klaviyo, Inc.

Reconciliation of Net (Loss) Income to Non-GAAP Net Income (Unaudited)

(In Thousands, Except Share and Per Share Data)

 

 

 

 

 

Six Months Ended

 

June 30, 2024

June 30, 2023

Net (loss) income

$

(17,824

)

$

15,165

 

Stock-based compensation

 

69,133

 

 

2,342

 

Employer payroll tax on employee stock transactions

 

4,230

 

 

 

Amortization of prepaid marketing

 

26,449

 

 

26,448

 

Restructuring expense

 

 

 

7,366

 

Non-GAAP net income

$

81,988

 

$

51,321

 

 

 

 

 

Non-GAAP net income per share attributable to Series A and Series B common stockholders:

 

 

 

Basic

$

0.31

 

$

0.22

 

Diluted

$

0.28

 

$

0.19

 

 

 

 

 

Shares used in non-GAAP per share calculations:

 

 

 

Basic

 

263,319,667

 

 

236,047,282

 

Diluted

 

295,680,113

 

 

268,577,570

 
 

Klaviyo, Inc.

Reconciliation of Operating Expenses to Non-GAAP Expenses (Unaudited)

(In Thousands)

 

 

 

 

Six Months Ended June 30,

 

2024

2023

Selling and marketing

$

186,359

 

$

123,970

 

Restructuring expense

 

 

 

(1,802

)

Stock-based compensation

 

(21,459

)

 

(179

)

Employer payroll tax on employee stock transactions

 

(1,118

)

 

 

Amortization of prepaid marketing

 

(26,449

)

 

(26,448

)

Non-GAAP Selling and marketing

$

137,333

 

$

95,541

 

 

 

 

Research and development

$

111,832

 

$

68,087

 

Restructuring expense

 

 

 

(3,300

)

Stock-based compensation

 

(26,174

)

 

(813

)

Employer payroll tax on employee stock transactions

 

(1,952

)

 

 

Non-GAAP Research and development

$

83,706

 

$

63,974

 

 

 

 

General and administrative

$

74,951

 

$

46,657

 

Restructuring expense

 

 

 

(1,108

)

Stock-based compensation

 

(16,501

)

 

(1,307

)

Employer payroll tax on employee stock transactions

 

(796

)

 

 

Non-GAAP General and administrative

$

57,654

 

$

44,242

 

 

 

 

Total operating expenses

$

373,142

 

$

238,714

 

Restructuring expense

 

 

 

(6,210

)

Stock-based compensation

 

(64,134

)

 

(2,299

)

Employer payroll tax on employee stock transactions

 

(3,866

)

 

 

Amortization of prepaid marketing

 

(26,449

)

 

(26,448

)

Non-GAAP Total operating expenses

$

278,693

 

$

203,757

 

 

Klaviyo, Inc.

Reconciliation of Operating Cash Flow to Free Cash Flow (Unaudited)

(In Thousands)

 

 

 

 

Six Months Ended June 30,

 

2024

2023

Cash provided by operating activities

$

67,082

 

$

57,026

 

Acquisition of property and equipment

 

(2,028

)

 

(769

)

Capitalization of software development costs

 

(5,032

)

 

(2,836

)

Free cash flow

$

60,022

 

$

53,421

 

Operating cash flow margin

 

15.5

%

 

17.8

%

Free cash flow margin

 

13.9

%

 

16.7

%

 

Investor Relations

Andrew Zilli

ir@klaviyo.com

Press

Lacey Berrien

press@klaviyo.com

Source: Klaviyo, Inc.

FAQ

What were Klaviyo's Q2 2024 earnings results?

Klaviyo reported Q2 2024 revenue of $222.2 million, a 35% YoY growth. However, the company experienced an operating loss of $(14.1) million and a net loss per share of $(0.02).

How did Klaviyo's customer base change in Q2 2024?

Klaviyo's customer base grew to over 151,000, with a 64% YoY increase in customers generating over $50,000 ARR.

What is Klaviyo's revenue guidance for FY 2024?

Klaviyo's revenue guidance for FY 2024 is between $910.0 million and $918.0 million.

What were Klaviyo's gross profit and margin in Q2 2024?

Klaviyo's gross profit was $171.9 million with a gross margin of 77% in Q2 2024.

What were Klaviyo's cash reserves and free cash flow in Q2 2024?

Klaviyo reported cash reserves of $794.6 million and a free cash flow of $37 million in Q2 2024.

What new integrations and features did Klaviyo announce in Q2 2024?

Klaviyo expanded its AI suite and SMS offerings, integrating with platforms like TikTok, Pinterest, Toast, and BazaarVoice.

Klaviyo, Inc.

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Software - Infrastructure
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