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MedStar Health Taps Kyndryl to Transform its IT Organization

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Kyndryl (NYSE: KD) has entered a five-year agreement with MedStar Health to enhance its IT capabilities and accelerate digital transformation within the healthcare sector. This collaboration aims to improve patient and caregiver experiences by utilizing Kyndryl Bridge for artificial intelligence and automation. Kyndryl will also establish a dedicated command center for ongoing IT support and leverage its partnership with Microsoft to modernize MedStar's hybrid cloud infrastructure.

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  • Five-year agreement with MedStar Health enhances IT capabilities.
  • Utilization of Kyndryl Bridge for AI integration improves service resilience.
  • Establishment of a dedicated command center ensures ongoing IT support.
  • Collaboration with Microsoft aids in modernizing hybrid cloud infrastructure.
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  • None.

Hybrid cloud and automation to help MedStar Health enhance its IT resilience and accelerate innovation in patient and caregiver experiences

NEW YORK--(BUSINESS WIRE)-- Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, and MedStar Health today announced a five-year deal under which Kyndryl will provide mission critical IT capabilities across the MedStar Health system and accelerate its digital transformation with the aim of enhancing the patient and caregiver experience.

(Photo: Business Wire)

(Photo: Business Wire)

In the wake of the pandemic, the healthcare industry has experienced an increased need for technology and automation services. Under this new agreement, MedStar Health will use Kyndryl Bridge to integrate artificial intelligence for IT operations (AIOps) and automation capabilities to deliver enhanced resilient services for patients.

“We understand the health and wellness of patients and associates are top priorities for MedStar Health,” said Jim Batterton, Kyndryl General Manager, U.S. Public and Federal Market. “With Kyndryl’s help and expertise, MedStar Health can reimagine care delivery services by tapping into our targeted clinical and healthcare-focused IT services. By implementing hybrid cloud, MedStar Health can seamlessly access the IT tools and resources needed to achieve its patient-first mission.”

As part of this collaboration, Kyndryl will deliver and support evolving IT capabilities via a built-for-purpose dedicated command center. Enabled by Kyndryl managed services experts, the command center will focus on providing the highest levels of quality and reliability to support MedStar Health in delivering the highest levels of safe patient care.

MedStar Health will also tap into Kyndryl’s broad set of technologies and skills, including Kyndryl Consult and its global strategic partnership with Microsoft, to migrate critical workloads, resulting in a more modern and resilient hybrid cloud infrastructure.

Additionally, Kyndryl will provide ongoing healthcare technology services, including specialized clinical and IT service desks, infrastructure support, onsite technical support, network, and security services.

For more information about Kyndryl’s cloud services, please visit: https://www.kyndryl.com/us/en/services/cloud

About Kyndryl

Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider serving thousands of enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Kyndryl: press@kyndryl.com

Source: Kyndryl

FAQ

What is Kyndryl's partnership with MedStar Health about?

Kyndryl has signed a five-year deal to enhance MedStar Health's IT capabilities and accelerate digital transformation.

How will Kyndryl improve IT operations for MedStar Health?

Kyndryl will implement AI and automation through Kyndryl Bridge to enhance service resilience for MedStar Health.

What will be the role of Kyndryl's dedicated command center?

The command center will focus on providing ongoing IT support to ensure high-quality and reliable healthcare services.

Which technologies will Kyndryl use to modernize MedStar Health's infrastructure?

Kyndryl will leverage its partnership with Microsoft to modernize MedStar Health's hybrid cloud infrastructure.

What is the duration of the partnership between Kyndryl and MedStar Health?

The partnership is set for five years.

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