Incognia Partners with Grubhub to Enhance Platform Security and Improve Customer Experience
Incognia, a next-generation identity solutions provider, has partnered with Grubhub (JTKWY) to enhance platform security and improve customer experience. Initial testing shows the partnership has increased order profitability and decreased care costs for Grubhub. The solution leverages device fingerprinting, location analysis, and tamper detection features to prevent fraudulent actions in food delivery operations.
The partnership comes as food delivery in the U.S. reaches a $350 billion industry size, with half of diners using at least one food delivery service in the past year. Incognia, which recently secured $31 million in funding from Bessemer Venture Partners, serves global companies across food delivery, ride-hailing, peer-to-peer marketplaces, and financial services.
Incognia, un fornitore di soluzioni identitarie di nuova generazione, ha stretto una partnership con Grubhub (JTKWY) per migliorare la sicurezza della piattaforma e ottimizzare l'esperienza del cliente. I test iniziali mostrano che la collaborazione ha aumentato la redditività degli ordini e ridotto i costi di assistenza per Grubhub. La soluzione sfrutta le funzionalità di impronta del dispositivo, analisi della posizione e rilevamento delle manomissioni per prevenire azioni fraudolente nelle operazioni di consegna di cibo.
Questa partnership si colloca in un contesto in cui la consegna di cibo negli Stati Uniti ha raggiunto una dimensione di $350 miliardi, con la metà dei clienti che utilizza almeno un servizio di consegna di cibo nell'ultimo anno. Incognia, che ha recentemente ottenuto $31 milioni di finanziamenti da Bessemer Venture Partners, serve aziende globali nei settori della consegna di cibo, dei trasporti, dei marketplace peer-to-peer e dei servizi finanziari.
Incognia, un proveedor de soluciones de identidad de nueva generación, se ha asociado con Grubhub (JTKWY) para mejorar la seguridad de la plataforma y mejorar la experiencia del cliente. Las pruebas iniciales muestran que la asociación ha aumentado la rentabilidad de los pedidos y reducido los costos de atención al cliente para Grubhub. La solución aprovecha características de huellas digitales del dispositivo, análisis de ubicación y detección de manipulaciones para prevenir acciones fraudulentas en las operaciones de entrega de alimentos.
La asociación surge en un momento en que el servicio de entrega de alimentos en EE. UU. alcanza un tamaño de $350 mil millones, con la mitad de los comensales utilizando al menos un servicio de entrega de alimentos en el último año. Incognia, que recientemente aseguró $31 millones en financiamiento de Bessemer Venture Partners, atiende a empresas globales en la entrega de alimentos, transporte, plataformas de peer-to-peer y servicios financieros.
차세대 신원 솔루션 제공업체인 Incognia는 플랫폼 보안을 강화하고 고객 경험을 개선하기 위해 Grubhub (JTKWY)와 파트너십을 체결했습니다. 초기 테스트 결과, 이번 파트너십은 Grubhub의 주문 수익성을 높이고 관리 비용을 줄이는 데 기여했습니다. 이 솔루션은 디바이스 지문 인식, 위치 분석 및 변조 감지 기능을 활용하여 음식 배달 업무에서 발생할 수 있는 사기 행위를 방지합니다.
이번 파트너십은 미국의 음식 배달 시장 규모가 $3500억 산업에 도달한 가운데 이루어졌으며, 절반의 식사 고객이 지난 1년간 최소한 하나의 음식 배달 서비스를 이용했습니다. 최근 $3,100만의 자금을 확보한 Incognia는 음식 배달, 차량 호출, P2P 마켓플레이스 및 금융 서비스 분야의 글로벌 기업을 제공합니다.
Incognia, un fournisseur de solutions d'identité de nouvelle génération, s'est associé à Grubhub (JTKWY) pour améliorer la sécurité de la plateforme et l'expérience client. Les tests initiaux montrent que ce partenariat a augmenté la rentabilité des commandes et réduit les coûts de service pour Grubhub. La solution utilise des fonctionnalités de reconnaissance d'appareil, d'analyse de localisation et de détection de falsification pour prévenir les actions frauduleuses dans les opérations de livraison de nourriture.
Ce partenariat intervient alors que la livraison de nourriture aux États-Unis atteint une taille de $350 milliards, avec la moitié des convives utilisant au moins un service de livraison de nourriture au cours de l'année écoulée. Incognia, qui a récemment sécurisé $31 millions de financements auprès de Bessemer Venture Partners, sert des entreprises mondiales dans les secteurs de la livraison de nourriture, du covoiturage, des marchés peer-to-peer et des services financiers.
Incognia, ein Anbieter von Identitätslösungen der nächsten Generation, hat sich mit Grubhub (JTKWY) zusammengetan, um die Sicherheit der Plattform zu erhöhen und das Kundenerlebnis zu verbessern. Erste Tests zeigen, dass die Partnerschaft die Bestellrentabilität erhöht und die Betreuungskosten für Grubhub gesenkt hat. Die Lösung nutzt Funktionen wie Gerätefingerabdrücke, Standortanalyse und Manipulationserkennung, um betrügerische Handlungen im Bereich der Lebensmittelzustellung zu verhindern.
Die Partnerschaft erfolgt zu einem Zeitpunkt, an dem der Lebensmittelzustellungsmarkt in den USA eine Größe von $350 Milliarden erreicht, wobei die Hälfte der Gäste im vergangenen Jahr mindestens einen Lebensmittelzustelldienst genutzt hat. Incognia, das kürzlich $31 Millionen an Finanzmitteln von Bessemer Venture Partners gesichert hat, bedient internationale Unternehmen in den Bereichen Lebensmittelzustellung, Mitfahrgelegenheiten, Peer-to-Peer-Marktplätze und Finanzdienstleistungen.
- Partnership has already increased order profitability for Grubhub
- Reduced care costs through enhanced security measures
- Implementation of advanced fraud prevention technology
- None.
Leading Food Delivery Platform Sees Increase in Profitability and Decrease in Carry Costs With Incognia
"At Grubhub, we aim to provide a seamless and enjoyable experience for everyone who uses our platform, and maintaining safety and security is key to that commitment," said Jared Horton, Senior Director of Logistics at Grubhub. "Our partnership with Incognia strengthens our ongoing efforts to enhance safety across the platform. Their expertise in keeping marketplaces secure makes them an ideal partner for addressing the unique and complex trust and safety challenges facing platforms like ours."
Food delivery in the
"We're thrilled to partner with Grubhub. This collaboration represents a significant milestone in Incognia's mission to empower safe and seamless digital experiences," said André Ferraz, Co-founder and CEO at Incognia. "By combining Grubhub's expertise with our cutting-edge technology solutions, we're confident this partnership will set a new trust and safety standard for the food delivery industry."
Incognia is used by global companies across industries, including food delivery, ride-hailing, peer-to-peer marketplaces, and financial services. After securing
For more information, visit www.incognia.com.
About Incognia
Incognia is the innovator of next-generation identity solutions that enable secure and seamless digital experiences. With its persistent device fingerprint solution, Incognia combines best-in-class device recognition signals, location analysis, and tamper detection features for frictionless user verification and fraud prevention. Incognia's customizable risk assessment and actionable insights empower companies in food delivery, ride-hailing, marketplace, and financial services to protect their reputation, retention, and revenue.
About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading
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SOURCE Incognia
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