J.P. Morgan Launches Digital Money Coach to Help Clients Make Smart Money Decisions

Rhea-AI Summary

J.P. Morgan Wealth Management has launched the Wealth Plan, a free digital money coach available to all Chase customers. This innovative tool helps users manage their finances, set goals, and track savings and investments effectively. With features like real-time tracking of spending and personalized guidance, customers can plan for financial objectives such as retirement. J.P. Morgan has ranked #1 in customer satisfaction within the wealth management digital sector, offering a range of services through more than 4,700 branches across the U.S.

Positive

• Free access to a comprehensive financial planning tool for all Chase customers.
• Wealth Plan includes features for tracking real-time spending and setting financial goals.
• Ranked #1 in Customer Satisfaction in the J.D. Power 2022 Wealth Management Digital Experience Study.

Negative

• None.

J.P. Morgan Wealth Plan™ is available for free to all Chase customers and allows them to plan, save and invest in one place

NEW YORK--(BUSINESS WIRE)-- J.P. Morgan Wealth Management launched Wealth Plan today, a free digital money coach that gives clients a full picture of their finances and helps them plan, save and invest, all in one place. The experience will be available for free to all 62 million digitally-active Chase customers in the top-ranked Chase Mobile app and Chase.com.

With Wealth Plan customers can:

• Get a full view of their finances including accounts outside of Chase
• Create and track goals in real time and get personalized step-by-step guidance on next steps
• See how changes to their spending or savings today could impact their financial future
• Schedule a video meeting and work one-on-one with a J.P. Morgan financial advisor

“Wealth Plan will be available for free to all customers inside the Chase app,” said Kristin Lemkau, CEO of J.P. Morgan U.S. Wealth Management. “This allows customers to see their savings and spending, and then set up their goals, like retirement, college savings or a vacation. They can explore options for how much they should save or invest to achieve that goal over time. We think it’s one of the best tools available and people will love it.”

J.P. Morgan Wealth Management ranked #1 in Customer Satisfaction with Wealth Management Digital Channels in the J.D. Power 2022 U.S. Wealth Management Digital Experience Study.

By clicking on the ‘Plan & Track’ tab on the Chase app and Chase.com, clients will be able to access several features to help inform their financial decisions:

• Income & spending shows earnings monthly, quarterly or annually, and compares them to a user’s spending categories
• Net worth offers a view of total assets and debt
• Goal simulator allows users to envision the future they want, and then set, review and modify those goals. Customers can virtually adjust their financial decisions to see how changes today may impact their tomorrow

Throughout the experience, Wealth Plan will give suggestions and offer educational content that can help users make progress towards their goals.

“Wealth Plan lets clients take control of their finances and interact with us however they choose, which increasingly is digitally,” said Sam Palmer, Head of Digital Planning & Advice at J.P. Morgan Wealth Management. “And if they want to speak with an advisor, they can schedule a meeting right in the Chase app, and easily share their goals to have a meaningful conversation from day one.”

While projections created by J.P. Morgan Wealth Plan are hypothetical and do not reflect future investment results, clients can see how they are tracking towards their objectives and how changes today can affect them. For more information about Wealth Plan by J.P. Morgan visit www.jpmorgan.com/wealthplan

J.P. Morgan Wealth Management offers a full spectrum of services and products for clients to plan and invest. They can invest digitally online, remotely over video or phone with an advisor, or in-person with an advisor in an office or local Chase branch.

Last month, J.P. Morgan Wealth Management launched Personal Advisors to provide remote advice. The firm is waiving advisory fees for Personal Advisors customers for six months.

About J.P. Morgan Wealth Management

J.P. Morgan Wealth Management is the U.S. wealth management business of JPMorgan Chase & Co., a leading global financial services firm with assets of $3.8 trillion and operations worldwide. J.P. Morgan Wealth Management has ~5,000 advisors and ~$615 billion of assets under supervision. Clients can choose how and where they want to invest. They can do it digitally, remotely, or in person by meeting with an advisor in one of our more than 4,700 Chase branches throughout the U.S., or in one of our 30 offices. For more information, go to www.jpmorgan.com/wealth and follow @JPMWealth on Twitter.

LEARN MORE ABOUT OUR FIRM AND INVESTMENT PROFESSIONALS AT FINRA BROKERCHECK.

INVESTMENT AND INSURANCE PRODUCTS ARE: • NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED

J.P. Morgan Wealth Management received the highest score in the J.D. Power 2022 U.S. Wealth Management Digital Experience Study of customers’ overall satisfaction with wealth management websites and mobile apps. Visit jdpower.com/awards for more details.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

© 2022 JPMorgan Chase & Co.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221130006172/en/

Media contact

Veronica Navarro

veronica.navarro@jpmorgan.com

Source: JPMorgan Chase & Co.

FAQ

What is the J.P. Morgan Wealth Plan?

The J.P. Morgan Wealth Plan is a free digital money coach designed to help clients plan, save, and invest, giving them a complete view of their finances.

Who can access the Wealth Plan?

Wealth Plan is available for free to all 62 million digitally-active Chase customers.

What features does the Wealth Plan offer?

Features include financial tracking, goal setting and simulation, and personalized guidance from J.P. Morgan financial advisors.

When was the Wealth Plan launched?

The Wealth Plan was launched by J.P. Morgan Wealth Management on November 30, 2022.

How does the Wealth Plan improve customer satisfaction?

The Wealth Plan's comprehensive features and high user satisfaction contributed to J.P. Morgan being ranked #1 in customer satisfaction in the J.D. Power 2022 study.