Chase Sapphire Lounge by The Club Expands Airport Lounges to Phoenix, San Diego and Beyond

Rhea-AI Summary

Chase announces new airport lounge openings and expansions for its Chase Sapphire Lounge by The Club network. Phoenix Sky Harbor International Airport opens November 12, 2024, and San Diego International Airport opens December 6, 2024. Additional locations are planned for Philadelphia (early 2025), Las Vegas (mid-2025), and Los Angeles airports. The lounges feature local art, cuisine, and amenities, with Phoenix offering an Airstream food truck and San Diego providing wellness areas and private rest pods. Chase is also launching a -time lounge at ARIA Resort & Casino in Las Vegas on November 16, featuring Momofuku food and Apotheke cocktails. Sapphire Reserve cardmembers now have access to Air Canada Maple Leaf Lounges when traveling on Star Alliance flights.

Positive

• Expansion of premium lounge network to five new major airports
• Partnership with Air Canada provides access to 20+ additional lounges
• Strategic locations in high-traffic airports enhancing card member benefits

Negative

• None.

Insights

Financial Analyst

The expansion of Chase's airport lounge network represents a strategic investment in premium credit card customer retention and acquisition. While the immediate revenue impact is minimal, these lounges serve as valuable differentiators in the highly competitive premium credit card market, where JPM competes with $550+ annual fee cards from American Express and Capital One.

The expansion to high-traffic airports like LAX and Las Vegas, coupled with partnerships with trendy brands like Momofuku and Apotheke, demonstrates JPM's commitment to enhancing its premium card value proposition. The $27 guest fee and $75 visit fee for non-Chase Priority Pass members creates an additional revenue stream, though the primary value lies in maintaining Chase Sapphire Reserve's position as a leading premium travel card.

Lounges at Phoenix Sky Harbor International Airport opens November 12 and San Diego International Airport lounge opens December 6; Airports in Philadelphia, Las Vegas and Los Angeles to follow. New airport lounge access with Air Canada now available and a special lounge experience at Las Vegas’ Aria Resort & Casino, coming soon

WILMINGTON, Del.--(BUSINESS WIRE)-- Today, Chase announced opening dates for its two newest additions to the Chase Sapphire Lounge by The Club network of airport lounges, which include:

• Phoenix Sky Harbor International Airport (PHX)
  • Opening November 12, 2024 – Terminal 4, South 1 (S1) Concourse
• San Diego International Airport (SAN)
  • Opening December 6, 2024 – Terminal 2

Following the Phoenix and San Diego openings will be new locations at Philadelphia International Airport (PHL; opening early 2025 in the Terminal D to E Connector) and Harry Reid International Airport (LAS; opening in Mid-2025 in Concourse C). A new lounge location is also being planned at Los Angeles International Airport’s (LAX; Tom Bradley International Terminal).

These new Chase Sapphire Lounge by The Club locations follow existing U.S. lounge locations and access points for Sapphire Reserve Cardmembers in New York City (LGA and JFK) and Boston (BOS). Cardmembers also have access to the Etihad Airways Lounge in Washington, D.C. (IAD).

In addition to accessing more than 1300 Priority Pass lounges across the globe – a marquee benefit for Chase Sapphire Reserve – cardmembers now also have access to more than 20 select Air Canada Maple Leaf Lounges and Air Canada Cafés when traveling on a departing or connecting Star Alliance airline flight.

CHASE SAPPHIRE LOUNGE BY THE CLUB at PHOENIX SKY HARBOR

Chase Sapphire Lounge by The Club at PHX is in Terminal 4 South 1 (S1) Concourse. The lounge is highlighted by panoramic views of the tarmac through the lounge’s ribbon window. The new space features a centerpiece bar with craft cocktails and stylish seating within the space as well as its indoor “patio” offering on the airport’s concourse. The lounge also features a retrofitted Airstream food truck featuring a curated menu from local standout Phoenix restaurant, the larder & the delta. Offerings in the space include Press Coffee, an Arizona-based specialty coffee roaster, and a curated wine list from Parcelle, one of the country’s most renowned wine retailers.

Arizona-based artist Timmy Ham (SLOTH) hand painted the license plates for the space’s Airstream and created a custom design for an exclusive complimentary luggage tag as a complimentary gift for visiting Reserve cardmembers, made in collaboration with Solgaard. Ham’s designs draw inspiration from the dramatic Southwest landscape.

CHASE SAPPHIRE LOUNGE BY THE CLUB at SAN DIEGO INTERNATIONAL

Continuing Chase Sapphire’s dedication to building spaces reflective of their locale, the forthcoming San Diego lounge offers a unique aesthetic for an airport lounge experience. With surfboards designed by local muralist Hanna Daly and a digital wall, which displays drone footage of the remarkable San Diego coastline, travelers will feel right at home in this Southern California-inspired space.

Located in Terminal 2, the more than 10,000 square-foot space offers a wellness area with bookable private rest pods, on-demand digital meditations from Devi Brown and facial treatments from Face Haus. Cardmembers will be able to order a la carte from a curated menu by Oscars Mexican Seafood – a local destination for fresh, flavorful San Diego dishes – and coffee selections from California’s Groundwork Coffee. The San Diego lounge will also feature curated wines from Parcelle.

CHASE SAPPHIRE RESERVE LOUNGE AT ARIA RESORT & CASINO IN LAS VEGAS

Opening on November 16, Las Vegas’ ARIA Resort & Casino will host a special limited-time lounge pop-up experience for Chase Sapphire Reserve cardmembers. This new Las Vegas lounge will feature food from celebrated restaurant Momofuku, and cocktails from Los Angeles and New York-based speakeasy, Apotheke.

“When we opened our first domestic lounge, we were clear that expanding our footprint and elevating the on-trip experience for our Sapphire Reserve cardmembers was a priority,” said Dana Pouwels, Head of Airport Lounge Benefits at Chase. “Our openings in Phoenix and San Diego, in addition to the expansion of lounge access in locations where our customers live and travel, continues along our goal of delivering this highly sought after benefit.”

Chase Sapphire Reserve, J.P. Morgan Reserve and The Ritz-Carlton™ Credit Card primary cardmembers and authorized users with their activated complimentary Priority Pass™ membership have lounge access. Sapphire Reserve and J.P. Morgan Reserve cardmembers may bring up to two guests per Priority Pass Membership card, per visit, for free and additional guests for $27. Ritz-Carlton cardmembers may bring unlimited guests at no charge. There's no additional charge for children under two.

Non-Chase Priority Pass Members will be able to use one visit entitlement per calendar year across the Chase Sapphire Lounge by The Club network in the United States. Thereafter a preferential rate of US$75 per person per visit applies, payable to the lounge upon entry.

ABOUT CHASE

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States of America with assets of $4.2 trillion and operations worldwide. Chase serves 84 million consumers and 6.9 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,800 branches in 48 states and the District of Columbia, more than 15,000 ATMs, mobile, online and by phone. For more information, go to chase.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241112197809/en/

Sarah Critides

sarah.critides@chase.com

Source: Chase

FAQ

When will the Chase Sapphire Lounge open at Phoenix Sky Harbor Airport?

The Chase Sapphire Lounge at Phoenix Sky Harbor International Airport (PHX) will open on November 12, 2024, in Terminal 4, South 1 (S1) Concourse.

How many guests can Chase Sapphire Reserve cardmembers bring to the lounges?

Chase Sapphire Reserve cardmembers can bring up to two guests per Priority Pass Membership card for free, with additional guests costing $27 each.

What are the upcoming Chase Sapphire Lounge locations for 2025?

Chase Sapphire Lounges are planned to open at Philadelphia International Airport (early 2025), Harry Reid International Airport in Las Vegas (mid-2025), and Los Angeles International Airport.

What special features will the San Diego Chase Sapphire Lounge offer?

The San Diego lounge will feature private rest pods, digital meditations, facial treatments, local cuisine from Oscars Mexican Seafood, and surfboard designs by local muralist Hanna Daly.