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Chase Brings Payday Early to Secure Banking Customers

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Chase has enhanced its Secure Banking service by allowing customers to access direct deposits up to two days early. This initiative includes payroll, tax refunds, and government benefits, impacting nearly 90% of Secure Banking direct deposits. The upgrade aims to assist customers in managing expenses effectively and avoiding late fees. There’s no enrollment needed; customers are automatically eligible. The $4.95 monthly service fee provides a range of banking services, with customers reportedly saving an average of $50 a month in fees.

Positive
  • Early access to direct deposits supports customer cash flow management.
  • No enrollment required, making it easy for customers to benefit.
  • Customers save an average of $50 a month on fees.
Negative
  • None.

New enhancement builds on the bank’s efforts to give customers more access and value

NEW YORK--(BUSINESS WIRE)-- Chase today announced it is giving Secure Banking customers more flexibility over how they manage their money by providing access to direct deposits up to two days early.

Beginning this month, Secure Banking customers will receive access to eligible direct deposits, such as payroll, tax refunds, government benefits, and pensions, up to two business days early. This covers nearly 90 percent of Secure Banking direct deposits.

“Millions of customers rely on payday to keep up with their bills, so having early access helps them manage unexpected expenses and avoid potential late fees,” said Jennifer Roberts, CEO of Chase Consumer Banking. “This is another way we are giving customers more value and greater flexibility over their finances.”

There is no enrollment required. Secure Banking customers who have direct deposit will automatically receive it up to two days earlier. Customers can sign up for direct deposit alerts to be notified when their money is available in their accounts. Customers who already signed up for direct deposit alerts will be notified via text, email or push notifications when funds have been credited to their account.

Chase Secure Banking already helps customers pay bills, cash checks, and send money — all for the same $4.95 monthly service fee. Secure Banking customers:

  • Need no minimum deposit to get started
  • Pay no overdraft fees because they can spend only what they have
  • Have access to 16,000 Chase ATMs and 4,700 branches
  • Can review their account and pay bills through the Chase Mobile app and chase.com
  • Receive text and email alerts to help them monitor their balance and transactions

“Secure Banking customers have told us that early access was one of the most appealing benefits we could offer,” said Ryan MacDonald, Head of Growth Financial Products. “At a time when budgets are stretched thin by competing priorities, this is a compelling option to give households more control over how they manage their financial lives.”

Chase Secure Banking customers say they save an average of $50 a month on fees, compared to solutions they used before they opened their account.

Chase continues to find ways to help customers manage their money. To learn more, visit: www.chase.com/SecureBanking.

About Chase
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States with assets of $3.8 trillion and operations worldwide. Chase serves more than 66 million American households and 5 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,700 branches in 48 states and the District of Columbia, 16,000 ATMs, mobile, online and by phone. For more information, go to chase.com.

Chase media contacts:

Iba Reller

Iba.reller@jpmorgan.com

Source: JPMorgan Chase & Co.

FAQ

What is the new feature announced by Chase for Secure Banking customers in October 2023?

Chase announced that Secure Banking customers can access direct deposits up to two days early.

How much of the direct deposits do Secure Banking customers receive early?

Secure Banking customers can access nearly 90% of direct deposits up to two days early.

Is there any cost associated with the early access to direct deposits for Chase's Secure Banking customers?

There is no additional cost; customers continue to pay a monthly service fee of $4.95.

How does early access to direct deposits benefit Secure Banking customers?

It helps customers manage unexpected expenses and avoid potential late fees.

What is the average savings for Chase Secure Banking customers compared to other solutions?

Customers save an average of $50 a month on fees.

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