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Overview of Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc. is a well-established financial technology company that provides integrated core processing and digital banking solutions to commercial banks, credit unions, and other financial institutions. Its industry-specific software systems offer comprehensive support for deposit, loan, and general ledger processing, while also ensuring centralized customer data management. The company operates within the competitive digital banking and fintech sectors, positioning itself as a major provider for the small to midsize financial institution market.
Core Business and Platforms
At the heart of Jack Henry's operations is a suite of robust, scalable platforms designed to streamline banking operations. These include three prominent banking platforms tailored for different types of financial institutions and two specialized credit union platforms. By offering diversified software solutions such as integrated applications for transactional processing alongside complementary technologies, Jack Henry addresses the operational needs of its clients while enhancing efficiency and security.
Complementary Services and Solutions
In addition to core system processing, Jack Henry extends its service offering with a range of value-added products. Its portfolio includes business intelligence and management solutions, retail delivery capabilities, EFT services, internet banking solutions, risk management systems, document imaging, and payment processing modules. These services are crafted to support banks and credit unions by reducing operational risks, mitigating costs, and expanding service capabilities through an open, modern, and customizable technology ecosystem.
Operational Excellence and Customer Focus
Jack Henry places a strong emphasis on the user centricity and openness of its solutions, ensuring that even community-based financial institutions can leverage modern technology to remain competitive. Known for its collaborative approach, the company integrates well with leading fintech partners, fostering innovation and continuous improvement within its service offerings. This strategy is supported through both on-premise and cloud-hosted solutions, which drive operational efficiency and streamline processes across the board.
Market Position and Strategic Importance
Serving a diverse client base that includes hundreds of banks and credit unions, Jack Henry holds a significant position in the financial technology space. It is renowned for its ability to deliver high-quality, user-friendly, and secure solutions that are crucial for routine banking operations and regulatory compliance. The company has consistently demonstrated its expertise by supporting institutional mergers, facilitating data conversion during acquisitions, and offering modern digital payment solutions. This robust ecosystem not only helps banks and credit unions manage their daily operations but also positions them to address emerging market challenges through advanced technological integration.
Technological Integration and Industry Impact
Through its vibrant ecosystem of internally developed capabilities and open architecture, Jack Henry empowers financial institutions to innovate rapidly. The company’s technology enables seamless integration with third-party fintech services, providing flexibility and scalability required for dynamic market conditions. Its emphasis on a customizable platform means that clients enjoy tailored solutions that address specific operational needs, from improving customer interactions to enhancing back-end processing and risk management.
Overall, Jack Henry & Associates, Inc. is distinguished by its expert handling of complex financial processes, its comprehensive suite of integrated solutions, and a commitment to empowering financial institutions through innovative technology. Its multi-faceted approach addresses operational challenges head-on, thereby facilitating faster innovation, efficient service delivery, and enhanced customer experience without compromising on security or reliability.
Jack Henry & Associates (NASDAQ: JKHY) announced a collaboration with Envestnet | Yodlee to enhance financial institutions' digital experiences. The partnership allows nearly 530 financial institutions using the Banno Digital Platform to integrate financial wellness applications powered by Yodlee. This integration improves user access to over 1,400 third-party applications while maintaining security. The collaboration aims to simplify consumers' financial management by enabling financial institutions to provide more personalized services, enhancing visibility into customer needs.
Jack Henry & Associates (NASDAQ: JKHY) announced its participation in several investor conferences in December 2021. CFO Kevin Williams will present at the Nasdaq 45th Annual Investor Conference on December 1 at 11:30 a.m. ET, and again on the same day at the Credit Suisse 25th Annual Technology Conference at 3:45 p.m. ET. Additionally, CEO David Foss will present at the Stephens Annual Investment Conference on December 2 at 12:00 p.m. ET, followed by the Raymond James Technology Investors Conference on December 8 at 8:00 a.m. ET, and the UBS Global TMT Virtual Conference at 9:00 a.m. ET.
On Nov. 23, 2021, Jack Henry & Associates (NASDAQ: JKHY) announced that its clients represent 67% of financial institutions on The Clearing House's RTP network. Currently, 118 out of 177 banks and credit unions are live through Jack Henry's JHA PayCenter, with an additional 87 in implementation. Since December 2019, these institutions have processed $325 million across 700,000 transactions. A recent webinar revealed that 37% of bankers plan to adopt RTP Send and Request for Payment within a year, indicating strong growth in demand for real-time payments.
Jack Henry & Associates (NASDAQ: JKHY) announced a quarterly cash dividend of $.46 per share, payable on December 23, 2021. Shareholders of record as of December 3, 2021 will receive this payment. On November 12, 2021, there were 74,042,218 shares outstanding. As a leading SaaS provider in the financial services sector, Jack Henry serves approximately 8,500 clients across three divisions, emphasizing innovative solutions and user-centricity.
Jack Henry & Associates (NASDAQ: JKHY) announced its participation in two significant investor conferences. David Foss, the CEO, will present at the RBC Capital Markets Global Technology Conference on November 17, 2021, at 10:15 a.m. ET. Kevin Williams, CFO, will present at the Citi 2021 FinTech Conference on November 18, 2021, at 11:15 a.m. ET. Live audio webcasts for both presentations will be available, and replays can be accessed post-event through their investor relations site.
Jack Henry & Associates (NASDAQ: JKHY) announced that Sunlight FCU has converted to its Symitar core, enhancing operational efficiency and expanding digital capabilities via the Banno Digital Platform. The partnership began in April 2020, focusing on reducing manual processes and hardware management.
Sunlight FCU aims to broaden its membership, particularly in underserved rural areas, while promoting financial literacy. The upgrade supports geographic expansion into northern Colorado and southern Montana, meeting modern banking needs for younger members.
Jack Henry & Associates (NASDAQ: JKHY) reported an 8% increase in GAAP revenue for Q1 FY2022, totaling $488.1 million, with operating income rising 14% to $133.6 million. The GAAP EPS reached $1.38, up from $1.19 YoY. Non-GAAP adjusted revenue also rose by 9% to $484.2 million, alongside a 16% increase in operating income. The company has forecasted FY2022 GAAP revenue between $1,910 million and $1,919 million, with EPS projected at $4.64 to $4.73. Cash decreased to $44.3 million from $195.3 million YoY, while debt rose to $65 million.
Jack Henry & Associates (NASDAQ: JKHY) announced the upcoming retirements of CFO Kevin Williams and CTO Ted Bilke, effective June 2022. An executive search will begin to find Williams' successor, while Ben Metz, currently Head of Digital, will take over as Chief Digital & Technology Officer in January 2022. Williams has been with the company for over 23 years, and Bilke for 16 years. Both executives have significantly contributed to the company's growth and innovation in the financial services sector. Jack Henry remains committed to a smooth leadership transition.
Jack Henry & Associates (NASDAQ: JKHY) has announced a partnership with Early Warning Services, LLC, operator of Zelle®, to enhance faster payment accessibility for minority-owned depository institutions (MDIs). This initiative includes a rebate program running until June 30, 2022, aimed at facilitating MDIs' connection to the Zelle Network® via JHA PayCenter™, Jack Henry's payments hub. The partnership underlines a commitment to improve financial health in underserved communities by providing modern financial tools to MDIs and their clients.
TrueNorth has joined Symitar's Vendor Integration Program (VIP), enhancing its ability to integrate with Symitar's Episys platform. This collaboration allows TrueNorth to access Symitar's technical resources, streamlining integration for credit unions. With a track record of over 120 digital transformations, TrueNorth's efficient development process promises quick product delivery in 3 to 6 months. Symitar's VIP aims to improve competitive positioning for credit unions by facilitating access to essential technology products.