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Overview of Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc. is a well-established financial technology company that provides integrated core processing and digital banking solutions to commercial banks, credit unions, and other financial institutions. Its industry-specific software systems offer comprehensive support for deposit, loan, and general ledger processing, while also ensuring centralized customer data management. The company operates within the competitive digital banking and fintech sectors, positioning itself as a major provider for the small to midsize financial institution market.
Core Business and Platforms
At the heart of Jack Henry's operations is a suite of robust, scalable platforms designed to streamline banking operations. These include three prominent banking platforms tailored for different types of financial institutions and two specialized credit union platforms. By offering diversified software solutions such as integrated applications for transactional processing alongside complementary technologies, Jack Henry addresses the operational needs of its clients while enhancing efficiency and security.
Complementary Services and Solutions
In addition to core system processing, Jack Henry extends its service offering with a range of value-added products. Its portfolio includes business intelligence and management solutions, retail delivery capabilities, EFT services, internet banking solutions, risk management systems, document imaging, and payment processing modules. These services are crafted to support banks and credit unions by reducing operational risks, mitigating costs, and expanding service capabilities through an open, modern, and customizable technology ecosystem.
Operational Excellence and Customer Focus
Jack Henry places a strong emphasis on the user centricity and openness of its solutions, ensuring that even community-based financial institutions can leverage modern technology to remain competitive. Known for its collaborative approach, the company integrates well with leading fintech partners, fostering innovation and continuous improvement within its service offerings. This strategy is supported through both on-premise and cloud-hosted solutions, which drive operational efficiency and streamline processes across the board.
Market Position and Strategic Importance
Serving a diverse client base that includes hundreds of banks and credit unions, Jack Henry holds a significant position in the financial technology space. It is renowned for its ability to deliver high-quality, user-friendly, and secure solutions that are crucial for routine banking operations and regulatory compliance. The company has consistently demonstrated its expertise by supporting institutional mergers, facilitating data conversion during acquisitions, and offering modern digital payment solutions. This robust ecosystem not only helps banks and credit unions manage their daily operations but also positions them to address emerging market challenges through advanced technological integration.
Technological Integration and Industry Impact
Through its vibrant ecosystem of internally developed capabilities and open architecture, Jack Henry empowers financial institutions to innovate rapidly. The company’s technology enables seamless integration with third-party fintech services, providing flexibility and scalability required for dynamic market conditions. Its emphasis on a customizable platform means that clients enjoy tailored solutions that address specific operational needs, from improving customer interactions to enhancing back-end processing and risk management.
Overall, Jack Henry & Associates, Inc. is distinguished by its expert handling of complex financial processes, its comprehensive suite of integrated solutions, and a commitment to empowering financial institutions through innovative technology. Its multi-faceted approach addresses operational challenges head-on, thereby facilitating faster innovation, efficient service delivery, and enhanced customer experience without compromising on security or reliability.
Jack Henry & Associates (NASDAQ: JKHY) announced that Seacoast Commerce Bank has outsourced its IT infrastructure to enhance security and efficiency. The decision came after dissatisfaction with the previous provider's costly and unreliable services. Despite challenges from the pandemic and a security breach at the former provider, Jack Henry successfully completed the conversion on time. This partnership allows the bank to focus on strategic initiatives and improve customer experience, supported by Jack Henry's Gladiator Hosted Network Solutions™.
Jack Henry's Symitar division announced BCU's successful migration of its Episys core system to the company's private cloud. This $4.2 billion asset credit union undertook a five-year initiative to enhance its technology, resulting in improved security and performance. Despite the COVID-19 pandemic, the migration proceeded smoothly, allowing BCU to transition employees to remote work without compromising productivity. With over 60% of Jack Henry's core clients on the cloud, this move validates the benefits of cloud solutions for the financial services industry.
Jack Henry & Associates (NASDAQ: JKHY) has successfully partnered with Guilford Savings Bank in Connecticut to launch the Commercial Lending Center Suite™. This advanced platform streamlines the commercial lending process, enhancing operational efficiency and borrower experience. The transition from a manual system to this digital solution has allowed the bank to process more PPP loans efficiently, doubling their output during the second wave. Additionally, Guilford Savings Bank adopted the SilverLake System® and Banno Digital Platform™, enabling a swift transition to remote operations and improved flexibility.
Jack Henry & Associates (NASDAQ: JKHY) announced that The Bank of Missouri successfully utilized its BusinessManager A/R financing program to provide a $40 million loan to a major regional food service business. This represents the largest line of funding through the program to date. The financing helped the business improve cash flow, pay temporary staff, and manage financial health during the pandemic. The president of the bank noted that this partnership allows them to support local businesses and manage portfolio risk effectively during economic uncertainty.
Jack Henry & Associates (NASDAQ: JKHY) announced that 1st United Credit Union has selected its Episys core platform and Banno Digital Platform. This partnership aims to enhance member services by offering a flexible, customizable banking experience. The $1.2 billion credit union anticipates immediate efficiency gains and a new level of integration across services, particularly in bill pay. Joanna Uhl, CIO of 1st United, expressed confidence in Jack Henry's innovative solutions, while Shanon McLachlan of Symitar emphasized the importance of innovation in financial services.
Jack Henry & Associates declared a quarterly cash dividend of $.43 per share, effective September 28, 2020. Stockholders of record by September 9, 2020, will receive this dividend. As of August 19, 2020, there were 76,641,833 shares of common stock outstanding. This action reflects the company's ongoing commitment to returning value to its shareholders and signifies a positive outlook on financial sustainability.
Jack Henry & Associates reported a 9% increase in GAAP revenue and a 10% increase in operating income for the fiscal year ending June 30, 2020, amounting to $1.697 billion in revenue. GAAP EPS rose to $3.86 from $3.52 in the previous year. Cash surged to $213.3 million, a 128% increase. For FY 2021, guidance expects revenue between $1.75B and $1.77B and EPS between $3.70 and $3.75. However, Q4 saw a 3% decline in operating income with revenue growth slowing due to COVID-19 impacts.
Jack Henry & Associates (NASDAQ: JKHY) has launched the Jack Henry Loan Marketplace, an innovative online platform designed for financial institutions to streamline the buying, selling, and trading of loans. This marketplace aims to enhance liquidity and aid in the diversification of loan portfolios, addressing the needs of smaller banks and credit unions. By facilitating direct connections between institutions and eliminating broker requirements, the marketplace offers improved transparency and faster transactions. Participants can filter listings by various metrics, ensuring a tailored experience to meet their funding needs.
Jack Henry & Associates (NASDAQ: JKHY) announced that OE Federal Credit Union has selected the Episys core platform, hosted in Jack Henry's private cloud, to support its growth and operational flexibility. The $1.2 billion credit union chose Jack Henry for its efficiency, innovation, and member service capabilities. OE Federal emphasized the advantages of Jack Henry's infrastructure, including enhanced security and data resiliency, crucial for future-readiness. The Symitar division's partnership with over 250 credit unions highlights the trust in their cloud solutions.
Jack Henry & Associates (NASDAQ: JKHY) announced that over 300 banks and credit unions are now using its Banno Digital Platform, enhancing digital experiences for over 2.6 million monthly active users. FirstBank successfully integrated the platform to improve customer engagement, while TruStone Financial reported a 10% increase in mobile app enrollment and a 70% boost in engagement after adopting Banno Mobile. The Banno Digital Toolkit allows financial institutions to integrate third-party technology efficiently, reinforcing Jack Henry's commitment to delivering user-friendly, technology-driven solutions.