Swiss Cloud Complexity Boosts Need for Expert Assistance

Rhea-AI Summary

The 2024 ISG Provider Lens™ report highlights increasing demand for cloud management services in Switzerland due to the growing complexity of multicloud solutions. Swiss enterprises are turning to colocation providers for improved security, compliance, and global connectivity. The report emphasizes the importance of sustainability, with Swiss data centers required to achieve carbon neutrality by 2030.

Key findings include:

• Switzerland is a leading nation in Europe for managed hybrid cloud services
• Competition between hybrid IT and colocation service providers is intensifying
• Small and midsized providers are gaining customers from large global system integrators
• Swisscom named as a Leader in all five quadrants of the report

Positive

• Switzerland is a leading nation in Europe for managed hybrid cloud services
• Growing demand for cloud management services, industry-specific platforms, and SRE solutions
• Colocation providers offer improved operational security and compliance adherence
• Swisscom named as a Leader in all five quadrants of the ISG Provider Lens™ report

Negative

• Increasing complexity of multicloud environments requiring expert assistance
• Challenging sustainability goals with data centers required to achieve carbon neutrality by 2030
• Large global system integrators losing customers to small and midsized service providers
• Potential shortage of talent in the private/hybrid cloud and data center services sector

Data colocation service providers may hold the key to reaching challenging Swiss sustainability goals, ISG Provider Lens™ report says

ZÜRICH--(BUSINESS WIRE)-- The growing reliance of Swiss enterprises on complex multicloud solutions is increasing demand for services to help manage those clouds, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2024 ISG Provider Lens™ Private/Hybrid Cloud — Data Center Services report for Switzerland finds the popularity of multicloud approaches in Switzerland stems from a goal of minimizing redundancies and avoiding downtime. The complexity of such environments is spurring growing demand for comprehensive cloud management capabilities, the ISG report says.

“The Swiss demand for cloud management services, industry-specific platforms and site reliability engineering (SRE) solutions is growing continuously,” said Uwe Ladwig, managing director, ISG Switzerland. “Service providers can help companies efficiently evaluate workload migrations and offer customized infrastructure solutions.”

Competition between providers of hybrid IT and colocation services in Switzerland is expected to intensify as enterprises increasingly seek solutions that are both flexible and secure, the ISG report says. According to the report, Switzerland is one of the leading nations in Europe for managed hybrid cloud services. Meanwhile, commercial enterprises, banks and insurance companies, the healthcare sector and public administrations are turning to the services of colocation providers and moving their infrastructure to their data centers, ISG says.

The reasons for these migrations are many. Swiss enterprises look to colocation providers for improved operational security, adherence to compliance requirements and the rapid provision of secure connectivity worldwide, the ISG report says. In addition, some of these providers offer state-of-the-art IT infrastructure systems that can be easily scaled and provide a basis for a hybrid cloud, the report says.

Another factor that has grown increasingly important for Swiss enterprises is sustainability, the ISG report says. In fact, Swiss data centers will be required to achieve carbon neutrality by 2030, the report says.

“Green technologies, energy recovery systems, and the use of green energy, monitoring and optimization will all become mandatory soon in Switzerland,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “This is a challenging goal that many Swiss enterprises may find difficult to meet without assistance from data colocation service providers.”

The report also examines why several large global system integrators are losing customers to small and midsized service providers.

For more insights into the private/hybrid cloud and data center services challenges that enterprises in Switzerland face, including a shortage of talent and issues surrounding AI, along with ISG’s advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here.

The 2024 ISG Provider Lens™ Private/Hybrid Cloud — Data Center Services report for Switzerland evaluates the capabilities of 67 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting — Large Accounts, Managed Hosting — Midmarket and Colocation Services.

The report names Swisscom as a Leader in all five quadrants, while Atos, Aveniq, Bechtle, CONVOTIS, ELCA/EveryWare, Green, Kyndryl, MTF and ti&m are named as Leaders in two quadrants each. Accenture, Axians, BitHawk, Capgemini, Digital Realty, Equinix, Netcloud, NTS Workspace, NTT GDC, STACK Infrastructure, TCS, T-Systems, UMB and Wipro are named as Leaders in one quadrant each.

In addition, CANCOM, HCLTech and Rackspace Technology are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

In the area of customer experience, Green is named the global ISG CX Star Performer for 2024 among Private/Hybrid Cloud – Data Center Services partners. Green earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

Customized versions of the report are available from CONVOTIS , ELCA/EveryWare and Green.

The 2024 ISG Provider Lens™ Private/Hybrid Cloud — Data Center Services report for Switzerland is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of insights to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240717371273/en/

Press Contacts:



Philipp Jaensch, ISG

+49 151 730 365 76

philipp.jaensch@isg-one.com



Matthias Longo, for ISG

+49 152 341 464 63

matthias@longo-pr.de

Source: Information Services Group, Inc.

FAQ

What is driving the demand for cloud management services in Switzerland?

The growing reliance on complex multicloud solutions is increasing demand for services to help manage those clouds, as Swiss enterprises aim to minimize redundancies and avoid downtime.

Why are Swiss enterprises turning to colocation providers?

Swiss enterprises are seeking colocation providers for improved operational security, adherence to compliance requirements, rapid provision of secure global connectivity, and access to scalable, state-of-the-art IT infrastructure systems.

What sustainability goal has been set for Swiss data centers?

Swiss data centers will be required to achieve carbon neutrality by 2030, which may be challenging for many enterprises to meet without assistance from data colocation service providers.

Which company was named a Leader in all five quadrants of the ISG Provider Lens™ report for Switzerland?

Swisscom was named as a Leader in all five quadrants of the 2024 ISG Provider Lens™ Private/Hybrid Cloud — Data Center Services report for Switzerland.

How is the competition between service providers in Switzerland evolving?

Competition between providers of hybrid IT and colocation services in Switzerland is intensifying as enterprises increasingly seek flexible and secure solutions. Additionally, several large global system integrators are losing customers to small and midsized service providers.