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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
The 2021 ISG Provider Lens™ report outlines significant changes in Australian contact centers due to the COVID-19 pandemic. Companies are increasingly adopting remote work, enhancing workforce engagement, and utilizing cloud-based solutions. The report highlights a growing trend towards personalized customer experiences through data analytics and AI technologies. Leaders in the industry include Datacom, ProbeCX, Sykes, TSA, and Wipro. The report predicts a shift towards self-service channels, with rising investments in digital solutions like chatbots, transforming customer interactions.
The ISG Provider Lens™ report highlights the global shift towards app development services, driven by the COVID-19 pandemic. Companies are modernizing IT infrastructures and focusing on enhancing customer experience through digital innovation. The report examines three client archetypes seeking application development: Enterprise Modernization, Operational Excellence, and Packaged Software Implementations. It evaluates 19 ADM providers, with Atos, Capgemini, and Cognizant recognized as leaders across all archetypes. The trend underscores a significant shift in business strategy towards agile methodologies and flexible pricing models.
Information Services Group (NASDAQ: III) has announced a new research study focusing on service providers that support enterprise adoption and management of Salesforce solutions. The findings will be published in the ISG Provider Lens™ report titled Salesforce Ecosystem Partners, available in February. This report will analyze both implementation and managed application services across large enterprises and midmarket clients. The research involves over 120 Salesforce service providers and will include six quadrants illustrating the key services in the Salesforce marketplace.
The ISG Provider Lens™ report highlights a rising demand for application development and maintenance services in Germany, driven by the need for speed and cost-effectiveness amidst ongoing market changes. The report emphasizes the impact of the COVID-19 pandemic and Brexit on German enterprises, pushing them towards agile methodologies and digital solutions. Despite this shift, challenges remain, particularly in scaling agile practices and integrating DevOps effectively. The report evaluates 49 providers, naming leaders such as Atos and Capgemini, while identifying rising stars like HCL.
The latest ISG Provider Lens report highlights a significant shift in demand for automated Application Development and Maintenance (ADM) services in the Nordics, driven by the need to reduce costs amid high labor expenses. The report emphasizes the growing trend towards cloud-native applications, low-code/no-code platforms, and the adoption of BizDevOps and automation technologies. Key leaders in this space include Capgemini, HCL, TCS, TietoEVRY, and Wipro. Furthermore, the report outlines the evolving landscape of security measures that enterprises are considering throughout the application lifecycle.
Information Services Group (III) released the 2021 ISG Provider Lens™ report, highlighting U.K. companies' increasing reliance on application development and maintenance providers amid the challenges of COVID-19 and Brexit. The report notes a rapid growth in the application development market driven by digital demands, urgent decision-making, and cost optimization. However, Brexit is expected to cause a shortage of qualified software developers, hindering smaller firms. The report evaluates 41 providers, naming leaders in various quadrants, including Capgemini and Infosys.
The ISG Provider Lens report highlights a surge in outsourced application development and maintenance services in the U.S., driven by COVID-19. Companies are focusing on agile modernization, with many turning to next-generation ADM providers. The report identifies key trends, including the expansion of DevOps to DevSecOps and AIOps, and the rise of robotic process automation. Major players like Accenture, Cognizant, and Infosys are recognized as leaders in various quadrants. The report indicates a growing demand for application transformation, with an emphasis on cloud adoption.
Information Services Group (NASDAQ: III) has announced the launch of two ISG Provider Lens™ research studies focused on the insurance industry. These studies will evaluate platform and BPO service providers aiding insurers in modernizing IT systems. Reports titled Insurance Platform Solutions and Insurance BPO Services will be published in March, offering insights on digital transformation. The research aims to assist enterprise buyers in vendor evaluation and enhance customer experience while reducing costs.
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