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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) reported a record third-quarter revenue of $71 million, a 15% increase year-over-year, surpassing expectations. Net income rose to $4 million with GAAP EPS of $0.09 and adjusted EPS of $0.12. Adjusted EBITDA reached $10 million, a 24% increase compared to last year. The firm’s cash balance grew to $55 million, reflecting a 43% increase. ISG declared a fourth-quarter dividend of $0.03 per share. Guidance for Q4 projects revenues between $67 million and $69 million and adjusted EBITDA between $9 million and $10 million.
According to the ISG Provider Lens™ report, major enterprises in Germany are adopting hybrid work models post-COVID-19, allowing some employees to work part-time from home. The adoption varies, with banking and IT leading, while manufacturing lags. The report highlights barriers such as inadequate digitalization and unequal treatment of remote workers. It emphasizes the increasing demand for managed digital workplace services. Atos, Capgemini, and DXC Technology were named leaders in the report, which evaluates 32 service providers across three quadrants in workplace strategy.
Bell Techlogix, recognized by the ISG in its 2021 Provider Lens report, ranks among the top U.S. managed services providers for digital workplace offerings. The company is classified as a Rising Star in the Mid-Market Quadrant and a Product Challenger in the Large Accounts and Public Sector Quadrants. Factors contributing to this recognition include its innovative Accelerate platform, automation advancements, and robust analytics capabilities.
The 2021 ISG Provider Lens™ report highlights a growing trend among U.S. enterprises towards hybrid work models, enhancing employee experiences and productivity post-pandemic. The report, published by Information Services Group (NASDAQ: III), states that 72% of companies prioritize investments in virtual collaboration tools. With an anticipated lower office occupancy, firms are also expanding managed service requests, focusing on device management and AI-driven support. The report evaluates 33 providers and identifies leaders in the workplace transformation sector.
Information Services Group (Nasdaq: III) reported strong growth in the EMEA technology and business services market. The combined annual contract value (ACV) reached a record
ISG Provider Lens™ report reveals that contact centers are swiftly adopting hybrid work models and leveraging advanced technologies to cater to evolving customer needs. The COVID-19 pandemic has accelerated changes in consumer behavior and service operations, prompting a 48% increase in annual contract value for BPO providers from H1 2020 to H1 2021. With a focus on social media, AI, and analytics, companies are reforming customer engagement. The report evaluates 29 providers across four quadrants, highlighting leaders like Concentrix and Teleperformance.
Enterprises face a talent shortage in vital IT areas, according to an expert from Information Services Group (III). During the All Day DevOps conference, Ola Chowning discussed a three-pronged strategy to address skill gaps in data intelligence, cybersecurity, and software development. Chowning emphasized leveraging service provider ecosystems, investing in workforce retention, and compensating skilled but less experienced workers. The ongoing labor shortage has intensified the need for both generalist and specialized skills, driven by rapid technological advancement and the pandemic's impact on digital transformation.
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