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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
The ISG Provider Lens™ report reveals a growing trend among enterprises adopting multicloud setups, increasingly seeking assistance from cloud service providers to manage these complex environments. The COVID-19 pandemic has accelerated public cloud adoption, driven by digital transformation and cybersecurity needs. The report identifies five archetypes of clients seeking cloud services and highlights that while cloud adoption is rising, security concerns hinder companies from migrating critical workloads. Additionally, enterprises are focusing on managing cloud expenses using FinOps principles.
The ISG Provider Lens™ report indicates a significant shift among Swiss enterprises towards the public cloud, particularly driven by the need for digital transformation and remote work adaptability due to COVID-19. Companies are increasingly seeking consulting and managed services to navigate multicloud environments and enhance security. The demand for skilled cloud professionals remains high, with providers facing similar talent shortages. Additionally, the report highlights Swisscom as a leader across all service categories in the cloud sector.
The 2021 ISG Provider Lens™ report reveals that German enterprises increasingly rely on public cloud services for remote work amid COVID-19. The report highlights a strong demand for service providers capable of managing multiple cloud environments and delivering innovation. However, a skills shortage affects public cloud service providers, prompting a focus on automation to enhance efficiency. Additionally, the importance of managing cloud spending and adopting platform-as-a-service (PaaS) solutions is emphasized. The report evaluates 94 providers, recognizing leaders and rising stars in various service areas.
ISG Provider Lens™ report indicates that Nordic enterprises are significantly increasing spending on public cloud services to enhance customer experience and broaden their global reach. The report highlights a surge in cloud adoption across various industries over the past six quarters. Notably, organizations are transitioning from legacy systems to cloud technologies, with a marked increase in SAP HANA workloads moving to the cloud. The report evaluates 52 cloud service providers, naming TietoEVRY a leader in four quadrants, with several other companies recognized as leaders or rising stars in various segments.
Information Services Group (III) announces the ISG Digital Business Summit, a two-day virtual event on December 1–2, 2022, featuring industry leaders from companies like Sunbasket and AB InBev. The summit will focus on value chain innovation, highlighting the collaboration between IT and business to enhance operational efficiency. Bill Huber from ISG will lead discussions on transforming business architectures for the digital era. Key presentations will address customer experience metrics and cloud-native modernization, with a series of panels on digital workplace preparations.
U.K. enterprises are increasingly shifting to cloud-first strategies, leveraging service providers for cloud migrations, according to the ISG Provider Lens™ report. The report highlights a growing interest in hybrid cloud environments and IaaS options among small and medium enterprises. Cloud adoption is set to drive IT market growth, especially post-COVID-19. Notably, a multicloud approach is gaining traction, despite challenges like vendor lock-in. Additionally, the U.K. government prioritizes a digital economy, emphasizing the role of hyperscaler providers.
The 2021 ISG Provider Lens™ report highlights a significant trend among U.S. enterprises towards adopting a multicloud operating model. Companies are increasingly seeking guidance from cloud service providers to optimize their cloud expenditures and operational efficiency. The report notes a staggering 51% year-over-year growth in annual contract value for as-a-service solutions, reaching $6.9 billion. Additionally, the research evaluates 52 providers across six quadrants, identifying leaders and rising stars in the cloud services sector. This reflects heightened demand for cloud transformation and FinOps services.
The press release announces three upcoming webinars hosted by ISG, focusing on procurement services, workplace strategies, and the Microsoft ecosystem for public sector organizations. The webinars aim to address the digital transformation needs of state and municipal agencies, highlighting the cost-saving potential of modern procurement services. Key points include operational cost savings of 30% within the first year and the importance of tailored solutions from providers. ISG's research will evaluate public sector services in various areas, including cybersecurity and cloud services.
Information Services Group (NASDAQ: III) has announced a new research study on ServiceNow-related consulting, managed services, and implementation services. This study will culminate in the ISG Provider Lens™ report titled ServiceNow Ecosystem Partners, set to be released in April. The report aims to assist enterprise buyers in evaluating vendor relationships while providing insights to ISG advisors. It will feature three quadrants: ServiceNow Consulting Services, Implementation and Integration Services, and Managed Services Providers, covering markets in the U.S., Germany, Brazil, Australia, Singapore, and Malaysia.
Information Services Group (NASDAQ: III) released a report highlighting the surge in demand for Contact Center as a Service (CCaaS) solutions among U.S. enterprises. The report emphasizes that companies are increasingly adopting CCaaS to enhance customer experience and brand loyalty, especially amid the COVID-19 pandemic. Key benefits of CCaaS include ease of deployment, scalability, and multi-channel communication capabilities integrated with AI and analytics. Notable providers recognized in the report include 8x8, Amazon Connect, and Genesys, with 8x8 and others named as leaders in the sector.
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