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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
ISG Provider Lens™ report reveals that the COVID-19 pandemic has accelerated enterprise digital transformation by 3 to 5 years. Companies are increasingly adopting technologies to enhance efficiency and customer experience. The report highlights key digitalization trends, including automation and analytics, as well as the rise of low-code platforms and outcome-based pricing models. The report evaluates 33 service providers, with Atos, Cognizant, HCL, Infosys, LTI, Tech Mahindra, and Wipro named as leaders across all archetypes. The full report is available for purchase.
The 2021 ISG Provider Lens™ report highlights the rapid digital transformation among Nordic businesses due to the COVID-19 pandemic. Companies are leveraging digital solutions to enhance supply chain management, customer service, and sustainability efforts. The report identifies IBM and Wipro as leaders in all service categories evaluated, while consulting firms are assisting with strategic growth post-pandemic. Notably, Nordic enterprises aim for net zero carbon emissions by 2030, showcasing their commitment to sustainability.
ISG Provider Lens™ report highlights how U.K. enterprises adapted to COVID-19 disruptions through technology and service providers. Findings indicate a surge in digital transformation with automation and analytics becoming vital for operations. Supply chain issues heightened by Brexit were addressed using digital solutions. The report also notes the rise of blockchain applications and sustainability efforts targeted for carbon neutrality by 2030. Accenture and Wipro lead across five quadrants, with multiple firms recognized for their capabilities, strengthening the digital landscape in the U.K.
ISG Provider Lens™ report highlights a surge in demand for digital transformation services among U.S. enterprises, driven by the COVID-19 pandemic. The report states that this shift has accelerated digital transformation by 3-5 years, prompting companies to enhance virtual collaboration and optimize supply chains. Key findings include the adoption of agile practices, increased use of low-code platforms, and a rise in outcome-based pricing models. Leading providers in this space include Accenture, HCL, IBM, and Wipro, with significant attention towards sustainability initiatives.
ISG Automation has partnered with Soroco to enhance its automation solutions for clients. As Soroco's first Global Platinum Partner, ISG aims to leverage Soroco's AI-driven work graph platform, Scout, to help clients improve process efficiency through task mining and process discovery. This partnership will facilitate real-time process monitoring and improvement, aiming to reduce operational inefficiencies and enhance customer experience. The initiative aligns with ISG's strategy to deliver intelligent process automation, capitalizing on growing demand for task mining technology.
The ISG Provider Lens™ report highlights that U.K. enterprises are increasingly adopting automation technologies, such as intelligent document processing and AIOps, despite a national decline in IT spending. The report indicates that labor shortages and rising costs are driving automation investment. British firms are leveraging conversational AI to manage customer interactions effectively. The report evaluates 93 providers, naming leaders like Accenture and IBM in multiple quadrants. Overall, a trend toward holistic hyper-automation solutions is emerging, as companies recognize the potential of automation to enhance operational efficiency.
ISG Provider Lens™ report highlights a surge in German enterprises adopting intelligent automation technologies, spurred by the COVID-19 pandemic. The report reveals increased investment in areas such as intelligent document processing and process mining, essential for companies transitioning to digital workflows. Service providers are seen as pivotal in aiding these digital transformations, providing integrated solutions. The research evaluates 84 providers and names IBM as a leader in three quadrants, with others like Accenture and Capgemini leading in two.
The ISG Provider Lens™ report highlights the Nordic region's readiness for intelligent automation due to its technological maturity, high labor costs, and an aging workforce. Post-COVID economic recovery has led to a 36% year-over-year growth in managed services. Businesses are increasingly adopting AI-driven solutions, notably in sectors like telecom and healthcare. The report evaluates 93 providers and identifies leaders, including Accenture and IBM. While larger enterprises are embracing automation, smaller firms remain cautious but show growing interest.
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