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Information Services Group, Inc. - III STOCK NEWS

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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.

ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.

The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.

Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.

For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.

Rhea-AI Summary
US public sector organizations are adopting more digital workplace services in response to changing employee and constituent needs, says ISG Provider Lens report. Remote work has become a necessity, leading to accelerated cloud migrations and adoption of digital services. AI and automation are being used to address employee shortages. Cybersecurity remains a challenge, driving the need for stronger security measures. Accenture, Infosys, Kyndryl, and Unisys are named as Leaders in all three quadrants of the report.
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Companies in the U.S. are prioritizing employee experience and investing in workplace technology services amid economic uncertainty, according to an ISG Provider Lens™ report. AI, analytics, and automation are becoming integral to the digital workplace, offering proactive support and improving service desk operations. U.S. enterprises are engaging with workplace managed service providers to improve employee experience, support hybrid and remote work, and enable user self-help. Unisys, HCLTech, Infosys, TCS, and Wipro are named as leaders in the report. Rising trends include elevated security postures for remote work and increased demand for midmarket service offerings.
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ISG recognized as one of India’s Best Workplaces for Women by Great Place To Work® Institute
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Enterprises in the U.K. are prioritizing collaboration and employee experience, leading to potential cost reductions and improved productivity, according to an ISG Provider Lens™ report. The report highlights the importance of simplifying processes and identifies friction points for digital transformation initiatives. Broad adoption of technology is crucial for generating ROI. EX transformation should be a top priority for business leaders. Accenture, Capgemini, DXC Technology, Fujitsu, HCLTech, Infosys TCS, Unisys, and Wipro are named as Leaders in multiple quadrants.
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Australian enterprises are embracing flexible digital workplace services to increase agility and productivity, according to a report by ISG. A significant percentage of organizations are implementing hybrid work models. The pandemic accelerated digitalization and caused migration to homes on the outskirts, leading to a need for digital collaboration tools. Enterprises are focused on staff retraining and providing a consumer-grade experience to internal IT users. Generative AI is expected to shape the future of work. The report also highlights a crowded market for digital EX management platforms and a strong focus on sustainability. Datacom, DXC Technology, Fujitsu, HCLTech, Infosys, Kyndryl, TCS, Telstra, and Unisys are named as leaders in all three quadrants of the report.
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Aging power grids and the expansion of green energy are driving the adoption of enterprise asset management (EAM) tools and software by utilities, according to a report by ISG. EAM software helps utilities maximize efficiency, cut emissions, and reduce costs. The transition to green energy sources is forcing electric utilities to adapt to distributed infrastructure and changing demand patterns. New capabilities like cloud computing, AI, analytics, and IoT are accelerating innovation. EAM platforms and software, along with asset performance management (APM), enable predictive maintenance and better decision-making. Utilities are exploring centralized data storage and cloud-based platforms to gain insights from various data types. Hitachi Energy, IBM, IFS, and SAP are named as Leaders in the EAM software solutions quadrant.
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Foundever named Global Leader in Intelligent CX and Social Media CX Services, Leader in Digital Operations and Hybrid Working Solutions
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Enterprises in Europe are increasingly outsourcing customer experience services to meet growing demand, according to a report by ISG. CX is considered a top priority and providers are delivering advanced, AI-driven solutions. Cloud-based CX solutions are easier to implement due to widespread cloud adoption. Multichannel CX is recognized as key. Some enterprises are relocating contact centers to low-cost European countries to improve employee retention and reduce costs. Atento, Capita, Firstsource, Foundever, Teleperformance, and Webhelp are named as Leaders in all four quadrants of the report.
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Changes in contact center management and consumer behavior since the COVID-19 pandemic have led Australian enterprises to adopt new customer experience strategies and technologies, according to a report by ISG. Contact centers are evolving into intelligent CX centers, with organizations adopting new technologies such as AI and analytics. Australian enterprises are embracing home-based and hybrid work modes, leading to increased reliance on low-cost digital self-service channels. Some clients repatriated voice services but it has been largely unsuccessful, causing many to move work offshore. AI and ML-based analytics tools are expanding possibilities for better CX. Concentrix, Datacom, Probe CX, TSA, and Wipro are named as Leaders in all three quadrants of the report.
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Enterprises in the U.S. are engaging with customer experience services providers as they seek to rapidly automate contact centers and move them to the cloud, according to a new research report. Cloud-based contact center operations have become mainstream in the U.S., which leads the world in cloud migration, and AI is now becoming a standard part of their customer experience toolkits for features such as chatbots. Analytics also plays a growing role in contact center modernization in the U.S. and other markets. Companies recognize that consumers’ impressions of a brand may extend beyond customer care to multiple channels, including social media, chatrooms, and even websites created to impugn a company. The report names Conduent, Foundever, HGS, Sutherland, and Teleperformance as Leaders in all four quadrants of contact center capabilities.
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FAQ

What is the current stock price of Information Services Group (III)?

The current stock price of Information Services Group (III) is $3.57 as of November 25, 2024.

What is the market cap of Information Services Group (III)?

The market cap of Information Services Group (III) is approximately 178.1M.

What does Information Services Group, Inc. do?

ISG is a global technology research and advisory firm specializing in digital transformation services, sourcing advisory, managed governance, and more.

Where is ISG headquartered?

ISG is headquartered in Stamford, Connecticut, USA.

When was ISG founded?

ISG was founded in 2006.

How many professionals does ISG employ?

ISG employs over 1,300 professionals.

What are the main services provided by ISG?

ISG provides services including automation, cloud and data analytics, sourcing advisory, managed governance and risk services, and technology strategy and operations design.

Which regions does ISG operate in?

ISG operates in the Americas, Europe, and the Asia-Pacific.

Who are ISG's clients?

ISG serves over 700 clients, including 75 of the top 100 enterprises globally.

What recent achievements has ISG accomplished?

ISG has formed strategic partnerships with key technology providers and is focused on innovative projects that leverage advanced technologies.

What makes ISG unique in its industry?

ISG is known for its innovative thinking, market influence, deep industry expertise, and world-class research and analytical capabilities.

How can I stay updated on ISG's latest news?

You can stay updated on ISG's latest performance, events, and developments by exploring the most recent news and announcements from the company.

Information Services Group, Inc.

Nasdaq:III

III Rankings

III Stock Data

178.13M
35.05M
28.63%
60.93%
0.26%
Information Technology Services
Services-management Consulting Services
Link
United States of America
STAMFORD