Microsoft Ecosystem Enabling Productivity, Agility in Asia
Service providers help enterprises in
The 2023 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
“Companies in this region are making bigger investments in digital transformation and expecting fast, measurable results,” said Deepraj Emmanuel, ISG director in
The wave of enterprise cloud adoption and migration that has been driven by pandemic effects is likely to grow as a result of new government policies in both
Working with a growing number of service providers in the region, enterprises are modernizing applications, processes and employee and customer experiences by implementing Azure, Microsoft 365 — including Office 365 and the Dynamics 365 business application suite — and the Microsoft Power Platform development tool.
Enterprises are using components of Microsoft 365, especially Teams and Viva, to keep employees connected as they begin to embrace hybrid work models, the report says. The pandemic showed employers in
“Asian companies are exploring non-intrusive tools in Microsoft 365 for employee engagement,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “This extends to cognitive virtual assistants that keep workers informed and carry out routine tasks.”
Amid rising concerns about ransomware attacks, providers in the region see a growing number of clients utilizing all the enhanced security features of the Microsoft 365 E5 license, ISG says. Many companies are looking to replace legacy voice systems with Teams Phone, taking advantage of available advanced threat protection.
The report also explores other Microsoft ecosystem trends in the region, including the growth of local service providers and companies’ increasing willingness to migrate business-critical applications such as SAP to Azure.
The 2023 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
The report names Accenture & Avenade, DXC Technology, Kyndryl and NCS as Leaders in all five quadrants. It names TCS as a Leader in four quadrants and HCLTech as a Leader in three quadrants. Customer Capital Consulting, PwC and Softline are named as Leaders in two quadrants each, and Infosys and Tech Mahindra are named as Leaders in one quadrant each.
In addition, Capgemini and Fujitsu are named as Rising Stars — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants. HCLTech is named a Rising Star in one quadrant.
A customized version of the report is available from PwC.
The 2023 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
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Press Contacts:
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Julianna Sheridan, Matter Communications for ISG
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Source: Information Services Group, Inc.