ISG to Assess Microsoft AI and Cloud Ecosystem Providers
Information Services Group (ISG) has launched a comprehensive research study examining service providers supporting enterprise use of Microsoft's cloud platform and applications suite, with a focus on AI integration. The study will result in the ISG Provider Lens™ reports, scheduled for April 2025, covering seven key quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services, AI Services for Microsoft Clouds, Dynamics 365 Services, FinOps Services, and Data Fabric on Azure.
The research will evaluate providers across multiple geographical markets, including Australia, Brazil, Germany, Mexico, and Switzerland. ISG has distributed surveys to 185 Microsoft service providers, aiming to assess their capabilities in supporting Microsoft's expanding AI ecosystem, which now contributes approximately $10 billion to Microsoft's annual revenue.
Information Services Group (ISG) ha lanciato uno studio di ricerca completo che esamina i fornitori di servizi a supporto dell'uso da parte delle imprese della piattaforma cloud di Microsoft e della suite di applicazioni, con un focus sull'integrazione dell'IA. Lo studio porterà ai rapporti ISG Provider Lens™, previsti per aprile 2025, che copriranno sette quadranti chiave: Servizi Gestiti per Azure, Servizi Microsoft 365, Servizi Power Platform, Servizi di IA per i Cloud Microsoft, Servizi Dynamics 365, Servizi FinOps e Data Fabric su Azure.
La ricerca valuterà i fornitori in vari mercati geografici, inclusi Australia, Brasile, Germania, Messico e Svizzera. ISG ha distribuito sondaggi a 185 fornitori di servizi Microsoft, con l'obiettivo di valutare le loro capacità nel supportare l'espansione dell'ecosistema IA di Microsoft, che ora contribuisce per circa 10 miliardi di dollari ai ricavi annuali di Microsoft.
Information Services Group (ISG) ha lanzado un estudio de investigación integral que examina a los proveedores de servicios que apoyan el uso empresarial de la plataforma en la nube de Microsoft y su suite de aplicaciones, con un enfoque en la integración de la IA. El estudio dará lugar a los informes ISG Provider Lens™, programados para abril de 2025, que cubrirán siete cuadrantes clave: Servicios Administrados para Azure, Servicios de Microsoft 365, Servicios de Power Platform, Servicios de IA para Nubes de Microsoft, Servicios de Dynamics 365, Servicios de FinOps y Data Fabric en Azure.
La investigación evaluará a los proveedores en varios mercados geográficos, incluidos Australia, Brasil, Alemania, México y Suiza. ISG ha distribuido encuestas a 185 proveedores de servicios de Microsoft, con el objetivo de evaluar sus capacidades para apoyar el creciente ecosistema de IA de Microsoft, que ahora contribuye aproximadamente con 10 mil millones de dólares a los ingresos anuales de Microsoft.
정보 서비스 그룹 (ISG)는 AI 통합에 중점을 두고 Microsoft의 클라우드 플랫폼 및 응용 프로그램 제품군을 기업에서 사용하는 데 지원하는 서비스 제공업체를 조사하는 포괄적인 연구를 시작했습니다. 이 연구는 2025년 4월 예정인 ISG 공급업체 렌즈™ 보고서로 이어지며, Azure 관리 서비스, Microsoft 365 서비스, Power Platform 서비스, Microsoft 클라우드를 위한 AI 서비스, Dynamics 365 서비스, FinOps 서비스 및 Azure의 데이터 패브릭 등 7개의 주요 분면을 다룹니다.
이 연구는 호주, 브라질, 독일, 멕시코 및 스위스를 포함한 여러 지리적 시장에서 공급업체를 평가합니다. ISG는 185개의 Microsoft 서비스 제공업체에 설문지를 배포하여 Microsoft의 확장하는 AI 생태계를 지원하는 데 있어 그들의 역량을 평가하려고 합니다. 현재 이 생태계는 Microsoft의 연간 수익의 약 100억 달러에 기여하고 있습니다.
Information Services Group (ISG) a lancé une étude de recherche complète examinant les fournisseurs de services soutenant l'utilisation par les entreprises de la plateforme cloud de Microsoft et de sa suite d'applications, avec un accent sur l'intégration de l'IA. L'étude donnera lieu aux rapports ISG Provider Lens™, prévus pour avril 2025, couvrant sept quadrants clés : Services gérés pour Azure, Services Microsoft 365, Services Power Platform, Services IA pour les Clouds Microsoft, Services Dynamics 365, Services FinOps et Data Fabric sur Azure.
La recherche évaluera les fournisseurs dans plusieurs marchés géographiques, notamment l'Australie, le Brésil, l'Allemagne, le Mexique et la Suisse. ISG a distribué des enquêtes à 185 fournisseurs de services Microsoft, visant à évaluer leurs capacités à soutenir l'écosystème IA en pleine expansion de Microsoft, qui contribue désormais environ 10 milliards de dollars aux revenus annuels de Microsoft.
Information Services Group (ISG) hat eine umfassende Forschungsstudie gestartet, die Dienstleistungsanbieter untersucht, die die Unternehmensnutzung von Microsofts Cloud-Plattform und Anwendungsumgebung unterstützen, mit einem Fokus auf die Integration von KI. Die Studie wird zu den ISG Provider Lens™-Berichten führen, die für April 2025 geplant sind und sieben wichtige Quadranten abdecken: Managed Services für Azure, Microsoft 365 Services, Power Platform Services, KI-Services für Microsoft Cloud, Dynamics 365 Services, FinOps Services und Data Fabric auf Azure.
Die Forschung wird Anbieter aus mehreren geografischen Märkten bewerten, darunter Australien, Brasilien, Deutschland, Mexiko und die Schweiz. ISG hat Umfragen an 185 Microsoft-Dienstleister verteilt, um deren Fähigkeiten zur Unterstützung des wachsenden KI-Ökosystems von Microsoft zu bewerten, das derzeit etwa 10 Milliarden Dollar zu den jährlichen Einnahmen von Microsoft beiträgt.
- Research coverage of 185 Microsoft service providers indicates strong market presence
- Study addresses growing AI services market worth $10 billion in annual revenue
- None.
Insights
This upcoming ISG report on Microsoft's AI and cloud ecosystem, while comprehensive in scope, represents routine market research that will be published in April 2025. While it mentions Microsoft's significant AI investments and
The research methodology involving surveys to 185 providers and the planned geographical coverage across multiple markets indicates a thorough but standard market analysis process. This type of report typically helps enterprises make informed vendor selections but doesn't immediately impact market dynamics or stock valuations.
Upcoming ISG Provider Lens™ reports will evaluate providers that support enterprise use of Azure, Microsoft 365, Copilot and other applications
The study results will be published in a series of comprehensive ISG Provider Lens™ reports, called Microsoft AI and Cloud Ecosystem, scheduled for release in April 2025. The geographically focused reports will cover providers of services for the Microsoft 365 productivity platform and the Azure cloud services platform, as well as Copilot AI-powered applications provided through enterprise platforms including Dynamics 365 and Power Platform.
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
Microsoft has spent billions of dollars developing the infrastructure to support its AI ambitions, including its investment in OpenAI. The company has created the Azure AI cloud-based AI platform and is integrating AI into its entire product and services portfolio, including its generative AI Copilot for Microsoft 365 and Dynamics 365. AI-related products are now on track to contribute about
“Microsoft intends to be a major force in the AI ecosystem, as its investments and product rollouts over the last year indicate,” said Aman Munglani, ISG senior director and principal analyst. “This will create tremendous new opportunities for providers, ISVs, system integrators and developers to support enterprise adoption of the AI-driven Microsoft Azure operating system.”
ISG has distributed surveys to 185 Microsoft service providers. Working in collaboration with ISG’s global advisors, the research team will produce seven quadrants representing the Microsoft platform services the typical enterprise is buying based on ISG’s experience working with its clients. The seven quadrants are:
- Managed Services for Azure evaluating providers of managed services to maximize enterprise cloud workload performance, reduce costs and ensure compliance and security. Services include provisioning, real-time and predictive analytics, and monitoring and operational management of clients’ public cloud and multicloud environments, complementing Azure’s built-in capabilities, including IaaS and PaaS.
- Microsoft 365 Services assessing providers that help customers adopt, integrate and operate the Microsoft 365 SaaS-based productivity suite. These services help customers use Microsoft 365 to enable seamless teamwork from any location and adapt the suite to different user roles.
- Power Platform Services examining providers of services for implementing Microsoft Power Platform for organizations building applications to obtain insights into business operations and optimize business processes. Services include educating customers on best practices for implementing low-code applications and solutions.
- AI Services for the Microsoft Clouds studying providers of services for implementing generative AI for Azure and Microsoft 365. Given the emerging nature of generative AI, providers will be assessed mainly on strategic vision, investments and development work for Microsoft- and OpenAI-related services and solutions.
- Dynamics 365 Services evaluating service providers that help enterprises select, integrate, customize and operate Microsoft’s principal ERP and CRM platform. Providers and system integrators in this quadrant should help organizations analyze processes that have not been digitally mapped and implement these processes using Dynamics 365 solutions.
- FinOps Services examining providers that help their enterprise clients gain insight into cloud costs and usage, promoting financial accountability with a variable spending model. Providers should help clients improve their financial performance, control costs, efficiently manage resources and respond more effectively to business needs.
- Data Fabric on Azure assessing the capability of Microsoft service providers to implement unified data architectures on the Azure platform, for managing, integrating and analyzing data from multiple sources and environments. Unified data integration and access enables clients to implement data modeling, visualization and analytics using a variety of data categories, including structured, semi-structured and unstructured.
Geographically focused reports from the study will cover the global Microsoft AI and cloud services market and examine products and services available in
A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as Microsoft AI and cloud ecosystem providers wishing to be included in the study may contact ISG.
All 2025 ISG Provider Lens™ evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
View source version on businesswire.com: https://www.businesswire.com/news/home/20241115133699/en/
Press Contacts:
Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
isg@matternow.com
Source: Information Services Group, Inc.
FAQ
When will ISG release its Microsoft AI and Cloud Ecosystem report (III)?
Which countries will be covered in ISG's Microsoft Cloud provider analysis (III)?
What are the seven quadrants evaluated in ISG's Microsoft study (III)?
How many Microsoft service providers are being surveyed by ISG (III)?
