net2phone Introduces a Single-Pane-of-Glass View for Engaging Business Conversations Across Channels
net2phone, a leading provider of intelligent communications-as-a-service, has unveiled a new interface for its Unite business communications platform. The update introduces a single-pane-of-glass view that allows users to manage all communications from one screen, including voice, video meetings, and messaging. This enhancement makes it easier for users to engage whether in the office, working remotely, or on-the-go.
The platform now features AI-powered instant call summaries and transcriptions, as well as internal team chat capabilities. These new tools complement existing features such as unlimited domestic and international calling, call recording, video conferencing, and SMS/MMS text messaging. The update aims to enhance workflows, collaboration, and overall communication effectiveness for businesses.
net2phone, un fornitore leader di comunicazioni intelligenti come servizio, ha presentato una nuova interfaccia per la sua piattaforma di comunicazione aziendale Unite. L'aggiornamento introduce una vista unificata che consente agli utenti di gestire tutte le comunicazioni da un unico schermo, comprese le chiamate vocali, le riunioni video e la messaggistica. Questo miglioramento rende più facile per gli utenti interagire sia in ufficio, lavorando da remoto, o mentre sono in movimento.
La piattaforma presenta ora riassunti e trascrizioni di chiamate istantanee potenziate dall'IA, oltre a capacità di chat interne per il team. Questi nuovi strumenti completano le funzionalità esistenti come chiamate nazionali e internazionali illimitate, registrazione delle chiamate, videoconferenze e messaggistica SMS/MMS. L'aggiornamento mira a migliorare i flussi di lavoro, la collaborazione e l'efficacia complessiva della comunicazione per le aziende.
net2phone, un proveedor líder de comunicaciones inteligentes como servicio, ha presentado una nueva interfaz para su plataforma de comunicaciones empresariales Unite. La actualización introduce una vista de panel único que permite a los usuarios gestionar todas las comunicaciones desde una sola pantalla, incluidas llamadas de voz, reuniones de video y mensajería. Esta mejora facilita la interacción de los usuarios ya sea en la oficina, trabajando de forma remota o en movimiento.
La plataforma ahora cuenta con resúmenes y transcripciones instantáneas de llamadas potenciadas por IA, así como capacidades de chat interno para el equipo. Estas nuevas herramientas complementan las características existentes, como llamadas nacionales e internacionales ilimitadas, grabación de llamadas, videoconferencias y mensajería de texto SMS/MMS. La actualización tiene como objetivo mejorar los flujos de trabajo, la colaboración y la efectividad general de la comunicación para las empresas.
net2phone은 지능형 커뮤니케이션 서비스의 선두 제공업체로서 Unite 비즈니스 커뮤니케이션 플랫폼을 위한 새로운 인터페이스를 공개했습니다. 이번 업데이트는 사용자가 음성, 화상 회의 및 메시지를 포함한 모든 커뮤니케이션을 하나의 화면에서 관리할 수 있는 단일 창 보기를 도입합니다. 이 향상된 기능은 사용자가 사무실, 원격 근무 또는 이동 중에 쉽게 참여할 수 있도록 합니다.
플랫폼은 이제 AI 기반의 즉각적인 통화 요약 및 전사 기능과 팀 내부 채팅 기능을 제공합니다. 이 새로운 도구는 무제한 국내 및 국제 통화, 통화 녹음, 화상 회의 및 SMS/MMS 문자 메시지와 같은 기존 기능을 보완합니다. 이 업데이트는 비즈니스의 작업 흐름, 협력 및 전반적인 커뮤니케이션 효율성을 향상시키기 위해 설계되었습니다.
net2phone, un fournisseur de premier plan en matière de communications intelligentes en tant que service, a dévoilé une nouvelle interface pour sa plateforme de communication d'entreprise Unite. La mise à jour introduit une vue unique qui permet aux utilisateurs de gérer toutes les communications depuis un seul écran, y compris les appels vocaux, les réunions vidéo et la messagerie. Cette amélioration facilite l'engagement des utilisateurs, que ce soit au bureau, en télétravail ou en déplacement.
La plateforme propose désormais des résumés et des transcriptions d'appels instantanés alimentés par l'IA, ainsi que des capacités de chat interne pour l'équipe. Ces nouveaux outils complètent les fonctionnalités existantes telles que les appels nationaux et internationaux illimités, l'enregistrement des appels, les visioconférences et l'envoi de messages SMS/MMS. La mise à jour vise à améliorer les flux de travail, la collaboration et l'efficacité globale de la communication pour les entreprises.
net2phone, ein führender Anbieter von intelligenten Kommunikationslösungen als Dienstleistung, hat eine neue Benutzeroberfläche für seine Unite Geschäftskommunikationsplattform vorgestellt. Das Update führt eine Einheitsansicht ein, die es Benutzern ermöglicht, alle Kommunikationsarten von einem einzigen Bildschirm aus zu verwalten, einschließlich Sprach- und Videoanrufen sowie Messaging. Diese Verbesserung erleichtert es den Nutzern, sich sowohl im Büro, im Homeoffice als auch unterwegs zu engagieren.
Die Plattform verfügt nun über KI-gestützte sofortige Anrufzusammenfassungen und Transkriptionen sowie interne Team-Chat-Funktionen. Diese neuen Werkzeuge ergänzen bestehende Funktionen wie unbegrenzte nationale und internationale Anrufe, Anrufaufzeichnung, Videokonferenzen und SMS/MMS-Nachrichtendienst. Das Update zielt darauf ab, Arbeitsabläufe, Zusammenarbeit und die allgemeine Kommunikationswirkung für Unternehmen zu verbessern.
- Introduction of a single-pane-of-glass view for managing all communications
- Addition of AI-powered instant call summaries and transcriptions
- Implementation of internal team chat feature
- Enhanced user interface for improved business communication efficiency
- None.
Powerful New Interface Allows net2phone Unite Users to Manage All Communications from One Screen, Making It Easy to Engage Whether in The Office, Working Remotely or On-the-Go
Other New Features Include AI-Powered Call Summaries & Transcriptions, and Internal Team Chats
Newark, NJ, Aug. 27, 2024 (GLOBE NEWSWIRE) -- net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers, today unveiled a bold new interface for its Unite business communications platform while adding AI-powered instant call summaries and transcriptions, and internal team chat.
The Unite single-pane-of-glass view enables business users to manage and engage with multiple conversations across voice, video meetings, and messaging.
“Our flagship business communications platform now ‘unites’ diverse conversational threads together in a single, beautifully arranged view. Our users can track, manage, initiate, or join conversations -- moving fluidly across phone calls, virtual meetings, text messages, and internal chat,” said Jonah Fink, President of net2phone. “We are also introducing instant AI-generated call summaries and transcriptions to enhance workflows and collaboration.”
These powerful new tools harmonize with the key features that net2phone’s clients have long relied upon to power their conversations across channels and devices:
- Unlimited domestic calling;
- Unlimited international calling to 40+ countries;
- Call recording;
- Video conferencing;
- Web and mobile apps to enable untethered communications from laptop or smartphone;
- SMS/MMS text messaging.
Daniel Leubitz, Head of Product at net2phone, added, “We are proud to release Unite’s enhanced user interface. The interface not only enables businesses to communicate more effectively by converging diverse channels into a single, intuitive screen, but also leverages AI for smarter, more effective interactions and engagement.”
See Unite in action here: https://youtu.be/mI2a0QzHKnc, or to learn more about how Unite can enhance your business, visit net2phone.com and get connected with a net2phone expert.
About net2phone:
net2phone’s innovative cloud-based, unified communications as a service, contact center as a service and SIP trunking solutions help businesses around the globe succeed through smarter conversations with enhanced intelligence and insights. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
# # #
FAQ
What new features has net2phone added to its Unite platform?
How does the new net2phone Unite interface benefit remote workers?
What existing features does net2phone Unite offer alongside its new updates?
How can businesses learn more about net2phone's Unite platform?
