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Ibex Ltd - IBEX STOCK NEWS

Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.

IBEX Limited (symbol: IBEX) is a distinguished business process outsourcing (BPO) company headquartered in Washington, D.C., USA. Established in 2002, IBEX has consistently provided superior customer solutions, including comprehensive tele services such as customer care, sales & marketing, and technical support. The company serves a wide array of industries, including telecommunications, cable, financial services, and healthcare.

Listed on the London Stock Exchange (AIM: IBEX) since June 2013, IBEX operates 31 delivery centers across six countries, employing a diverse global workforce of over 30,000. The company's core mission is to optimize customer acquisition, engagement, and experience through its technology-driven Customer Lifecycle Experience (CLX) solutions.

IBEX offers a broad spectrum of services:

  • Customer care support
  • Business & consumer inbound and outbound telesales & technical support
  • Interactive voice response (IVR)
  • Chat & email support
  • Back office services

IBEX's innovative service offerings are divided into three primary areas:

  • ibex Connect: Digital and omni-channel customer experience
  • ibex Digital: Digital marketing and e-commerce solutions
  • ibex CX: Surveys and analytics to enhance customer experience

Recent developments for IBEX include their collaboration with Sapling.ai to integrate advanced AI messaging technology into their Wave X platform, driving significant improvements in response times and customer satisfaction. Additionally, IBEX has announced new leadership appointments to spearhead digital transformation initiatives, further cementing their commitment to innovation and excellence in customer service.

Financially, IBEX has demonstrated robust performance, highlighted by significant improvements in free cash flow and operational efficiency. The company continues to foster strategic partnerships and adopt cutting-edge technologies to maintain its competitive edge in the global market.

Stay tuned to our website for the latest updates, financial reports, and news on IBEX Limited.

News

ibex Sponsors 2024 Caitlin Robb Foundation Golf Tournament

Rhea-AI Summary
ibex sponsors the 2024 Caitlin Robb Foundation Golf Tournament to support pediatric cancer research and patient needs programs. The foundation has contributed over $2.5 million to children's cancer research and patient programs, aiming to find cures for pediatric cancer.
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ibex Appoints Amanda Gunter Vice President of Business Development

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ibex appoints Amanda Gunter as Vice President of Business Development, bringing over a decade of sales leadership experience in the contact center industry. Gunter's role involves growing new business and reporting to the Head of Sales, John Thompson. Her industry expertise and unique sales approach are expected to drive ibex's growth across all verticals.
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ibex Wins 2024 Artificial Intelligence Excellence Award

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ibex (NASDAQ: IBEX) receives the 2024 Artificial Intelligence Excellence Award for its Wave iX platform, empowering agents to enhance customer experience. The innovative AI-powered solutions optimize digital-first CX and EX, leading to increased customer satisfaction, profitability, and reduced costs for clients.
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ibex Wave iX Wins 2024 CUSTOMER Product of the Year Award

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ibex's Wave iX solution suite wins the 2024 CUSTOMER Product of the Year Award for redefining customer experience with AI-powered technology, leading to enhanced profitability and customer relationships.
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ibex Wins Gold Award As Top BPO Services Exporter in Pakistan

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ibex (NASDAQ: IBEX) receives Gold award for Top BPO Services Exporter and Largest IT/IT-enabled Services Exporter in Pakistan. Recognized by Pakistan Software Export Board at Annual Export Awards 2024 Ceremony.
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IBEX Announces Second Quarter of Fiscal Year 2024 Financial Results

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IBEX Limited announced financial results for its second fiscal quarter ended December 31, 2023, highlighting eight new client wins and strategic investments in AI capabilities. However, the company reported a 4.8% decline in revenue and a decrease in net income. IBEX also provided updated guidance for fiscal year 2024, expecting revenues between $505 and $510 million and an adjusted EBITDA margin of 12-13%.
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ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience

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ibex (NASDAQ: IBEX) introduces Wave iX, an AI-driven digital-first customer experience and employee experience solution suite, aiming to redefine customer engagement and employee empowerment. The solution integrates AI-powered tools to facilitate hyper-personalized and intelligent interactions, aiming to enhance brand and customer connections. Wave iX harnesses generative AI to augment humans, insights, and actions across the end-to-end CX value chain, aiming to elevate customer experiences, drive performance excellence, and reduce the overall cost to serve.
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IBEX Limited to Announce Second Quarter 2024 Financial Results on February 8, 2024

Rhea-AI Summary
IBEX Limited, a leading global provider of business process outsourcing and customer engagement technology solutions, will report its second quarter 2024 financial results on February 8, 2024. The management will host a conference call and webcast to discuss the financial results, recent developments, and business outlook.
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ibex Names Eric Guarro Senior Vice President of Digital Transformation

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ibex (NASDAQ: IBEX) appoints Eric Guarro as Senior Vice President of Digital Transformation to lead the integration of AI-enabled technologies and contact center services, aiming to enhance customer and brand interactions. With over two decades of operational and technical experience, Guarro's leadership is expected to drive transformative strategies for ibex's corporate growth activities.
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ibex Welcomes Jason Lockbaum as Senior Vice President, Healthcare Sales

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ibex (NASDAQ: IBEX) announces the appointment of healthcare sales veteran Jason Lockbaum as Senior Vice President, Healthcare Sales, to drive growth in the healthcare vertical. Lockbaum brings 24 years of experience in the healthcare market and will focus on elevating patient, member, and provider satisfaction and engagement through innovative CX solutions.
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FAQ

What is the current stock price of Ibex (IBEX)?

The current stock price of Ibex (IBEX) is $25.76 as of February 26, 2025.

What is the market cap of Ibex (IBEX)?

The market cap of Ibex (IBEX) is approximately 339.4M.

What services does IBEX Limited offer?

IBEX Limited provides customer care support, inbound and outbound telesales, technical support, interactive voice response (IVR), chat and email support, and back-office services.

In which industries does IBEX operate?

IBEX serves various industries including telecommunications, cable, financial services, healthcare, retail, e-commerce, healthtech, fintech, utilities, and logistics.

Where is IBEX Limited headquartered?

IBEX Limited is headquartered in Washington, D.C., USA.

How many employees does IBEX have?

IBEX employs over 30,000 people globally.

What is Wave X?

Wave X is IBEX’s AI-powered platform that enhances customer interactions through advanced technology, improving response times and customer satisfaction.

When was IBEX listed on the London Stock Exchange?

IBEX was listed on the London Stock Exchange (AIM: IBEX) in June 2013.

What are the key areas of IBEX’s services?

IBEX’s services are focused on digital and omni-channel customer experience (ibex Connect), digital marketing and e-commerce (ibex Digital), and CX surveys and analytics (ibex CX).

What are some recent achievements of IBEX?

IBEX has integrated AI technology from Sapling.ai into its Wave X platform, significantly improving customer service metrics and satisfaction. They have also appointed new leadership to drive digital transformation initiatives.

What is IBEX’s approach to innovation?

IBEX prioritizes innovation by leveraging technology partnerships, such as with Sapling.ai, and adopting advanced AI solutions to enhance customer and employee experiences.

How does IBEX contribute to its clients' business growth?

IBEX helps its clients acquire, engage, and retain valuable customers, adding over $2.2 billion in lifetime customer revenue annually through nearly 200 million critical customer interactions.
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Ibex Ltd

Nasdaq:IBEX

IBEX Rankings

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IBEX Stock Data

339.43M
11.31M
9.78%
48.1%
1.81%
Information Technology Services
Services-computer Processing & Data Preparation
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United States
WASHINGTON