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HomeTrust Bank Committed to Serving Local Communities Following Hurricane Helene

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HomeTrust Bank has reaffirmed its commitment to serving local communities in the aftermath of Hurricane Helene. While the full impact of the hurricane, including catastrophic rain and flooding, is still being assessed, the bank is prepared to support affected employees and customers. C. Hunter Westbrook, President & CEO, emphasized the bank's dedication to providing necessary banking support for homes, businesses, and communities.

The bank has confirmed the safety of all employees and assessed its banking locations, noting only minimal damage. HomeTrust Bank remained functionally operational throughout the storm, with electronic banking services and online operations available. Currently, all but three of their 36 locations have at least drive-thru banking available. Due to ongoing utility and communication issues, particularly in Western North Carolina, customers are advised to check the bank's website for the most recent updates and service availabilities.

HomeTrust Bank ha ribadito il proprio impegno a servire le comunità locali dopo l'Uragano Helene. Mentre il pieno impatto dell'uragano, inclusi piogge e allagamenti catastrofici, è ancora in fase di valutazione, la banca è pronta a supportare i dipendenti e i clienti colpiti. C. Hunter Westbrook, Presidente e CEO, ha sottolineato la dedizione della banca nel fornire il supporto bancario necessario per case, imprese e comunità.

La banca ha confermato la sicurezza di tutti i dipendenti e ha valutato le proprie sedi bancarie, notando solo danni minimi. HomeTrust Bank è rimasta operativa durante la tempesta, con servizi di banking elettronico e operazioni online disponibili. Attualmente, tutte tranne tre delle loro 36 sedi offrono almeno servizi di banking drive-thru. A causa di problemi di utilità e comunicazione in corso, in particolare nella Carolina del Nord occidentale, si consiglia ai clienti di controllare il sito web della banca per gli aggiornamenti più recenti e la disponibilità dei servizi.

HomeTrust Bank ha reafirmado su compromiso de servir a las comunidades locales tras el Huracán Helene. Mientras se sigue evaluando el impacto completo del huracán, incluidas lluvias e inundaciones catastróficas, el banco está preparado para apoyar a los empleados y clientes afectados. C. Hunter Westbrook, Presidente y CEO, enfatizó la dedicación del banco para proporcionar el apoyo bancario necesario para hogares, negocios y comunidades.

El banco ha confirmado la seguridad de todos los empleados y ha evaluado sus ubicaciones, señalando solo daños mínimos. HomeTrust Bank ha permanecido operativamente activo durante la tormenta, con servicios de banca electrónica y operaciones en línea disponibles. Actualmente, todas excepto tres de sus 36 ubicaciones tienen al menos servicios de banca drive-thru disponibles. Debido a problemas continuos de servicios públicos y comunicación, particularmente en el oeste de Carolina del Norte, se aconseja a los clientes que consulten el sitio web del banco para obtener las actualizaciones más recientes y la disponibilidad de servicios.

HomeTrust Bank는 허리케인 헬렌 이후 지역 사회를 지원하겠다는 의지를 다시 확인했습니다. 허리케인으로 인한 재앙적인 비와 홍수의 전체 영향이 아직 평가되고 있는 가운데, 은행은 영향을 받은 직원과 고객을 지원할 준비가 되어 있습니다. C. Hunter Westbrook 대통령 겸 CEO는 주택, 사업체 및 지역 사회에 필요한 은행 지원을 제공하겠다는 은행의 헌신을 강조했습니다.

은행은 모든 직원의 안전을 확인하고 자신의 은행 위치를 평가하여 최소한의 피해만 있음을 알렸습니다. HomeTrust Bank는 폭풍 동안 기능적으로 운영되었으며 전자 뱅킹 서비스와 온라인 운영이 가능했습니다. 현재 36개 지점 중 3개를 제외한 모든 지점에서 최소한의 드라이브 스루 뱅킹 서비스가 가능합니다. 특히 북부 캘리포니아의 서부 지역에서는 지속적인 공공 서비스와 통신 문제로 인해 고객이 은행 웹사이트를 확인하여 최신 업데이트 및 서비스 가능성을 확인해야 합니다.

HomeTrust Bank a réaffirmé son engagement à servir les communautés locales à la suite de l'ouragan Helene. Alors que l'impact complet de l'ouragan, y compris des pluies et des inondations catastrophiques, est encore en cours d'évaluation, la banque est prête à soutenir les employés et les clients touchés. C. Hunter Westbrook, Président et CEO, a souligné l'engagement de la banque à fournir le soutien bancaire nécessaire pour les maisons, les entreprises et les communautés.

La banque a confirmé la sécurité de tous ses employés et a évalué ses emplacements bancaires, notant seulement des dommages minimes. HomeTrust Bank est restée opérationnelle tout au long de la tempête, avec des services bancaires électroniques et des opérations en ligne disponibles. Actuellement, toutes sauf trois de leurs 36 emplacements disposent d'au moins un service de drive-thru. En raison des problèmes persistants de services publics et de communication, notamment dans l'ouest de la Caroline du Nord, les clients sont invités à consulter le site Web de la banque pour connaître les mises à jour les plus récentes et la disponibilité des services.

Die HomeTrust Bank hat ihr Engagement für die Unterstützung lokaler Gemeinschaften nach Hurrikan Helene bekräftigt. Während die vollständigen Auswirkungen des Hurrikans, einschließlich katastrophalem Regen und Überschwemmungen, noch bewertet werden, ist die Bank bereit, betroffene Mitarbeiter und Kunden zu unterstützen. C. Hunter Westbrook, Präsident und CEO, betonte das Engagement der Bank, die notwendige Bankunterstützung für Häuser, Unternehmen und Gemeinschaften bereitzustellen.

Die Bank hat die Sicherheit aller Mitarbeiter bestätigt und ihre Bankstandorte bewertet, wobei nur minimale Schäden festgestellt wurden. HomeTrust Bank blieb während des Sturms funktional operativ, mit verfügbaren elektronischen Bankdienstleistungen und Online-Betrieb. Derzeit bieten alle bis auf drei ihrer 36 Standorte mindestens Drive-Thru-Banking an. Aufgrund fortlaufender Probleme mit Versorgungsleistungen und Kommunikation, insbesondere im Westen von North Carolina, werden Kunden aufgefordert, die Website der Bank für die neuesten Updates und Serviceverfügbarkeiten zu überprüfen.

Positive
  • Bank remained functionally operational throughout the storm
  • 33 out of 36 locations have at least drive-thru banking available
  • Minimal damage reported to banking locations
Negative
  • Three bank locations still not fully operational
  • Ongoing utility and communication issues in Western North Carolina

ASHEVILLE, N.C., Oct. 03, 2024 (GLOBE NEWSWIRE) -- While the full impact of Hurricane Helene and its aftermath, including catastrophic rain and flooding, is still unknown, relief efforts continue, and HomeTrust Bank is committed and prepared to serve its employees and customers who were affected.

“Our thoughts and prayers are with the many families and businesses impacted by the devastating flooding,” said C. Hunter Westbrook, President & Chief Executive Officer. “We want to assure everyone affected of our firm commitment to work with you to provide the banking support needed for your home, your business and our great communities. In addition, the teamwork and dedication of our employees has been tremendous as they restored bank operations while tending to their personal and familial responsibilities. We are also humbled by the support, supplies and outreach from other banks throughout the Southeast.”

As we emerge from the devastation our communities have suffered, our top priority is the safety of our customers and our team members. We have now communicated with and confirmed the safety of all our employees, as well as assessed all our banking locations noting only minimal damage from the storm. We remained functionally operational throughout the storm, including electronic banking services and online operations, and currently all but three of our 36 locations have at least drive-thru banking available. With utilities and communications still impaired and unstable, particularly in our home base of Western North Carolina, please refer to our website at www.htb.com/hurricane-helene for the most recent updates and service availabilities.

About HomeTrust Bancshares, Inc.
HomeTrust Bancshares, Inc. (NASDAQ: HTBI) is the holding company for HomeTrust Bank. As of June 30, 2024, the Company had assets of $4.7 billion. The Bank, founded in 1926, is a North Carolina state chartered, community-focused financial institution committed to providing value added relationship banking with over 30 locations as well as online/mobile channels. Locations include: North Carolina (the Asheville metropolitan area, the "Piedmont" region, Charlotte and Raleigh/Cary), South Carolina (Greenville and Charleston), East Tennessee (Kingsport/Johnson City, Knoxville and Morristown), Southwest Virginia (the Roanoke Valley) and Georgia (Greater Atlanta).

Forward-Looking Statements
This press release includes "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are not statements of historical fact, but instead are based on certain assumptions including statements with respect to the Company's beliefs, plans, objectives, goals, expectations, assumptions and statements about future economic performance and projections of financial items. These forward-looking statements are subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from the results anticipated or implied by forward-looking statements. The factors that could result in material differentiation include, but are not limited to the impact of bank failures or adverse developments involving other banks and related negative press about the banking industry in general on investor and depositor sentiment; the remaining effects of the COVID-19 pandemic on general economic and financial market conditions and on public health, both nationally and in the Company's market areas; natural disasters, including the effects of Hurricane Helene; expected revenues, cost savings, synergies and other benefits from merger and acquisition activities might not be realized to the extent anticipated, within the anticipated time frames, or at all, costs or difficulties relating to integration matters, including but not limited to customer and employee retention, might be greater than expected, and goodwill impairment charges might be incurred; increased competitive pressures among financial services companies; changes in the interest rate environment; changes in general economic conditions, both nationally and in our market areas; legislative and regulatory changes; and the effects of inflation, a potential recession, and other factors described in the Company's latest Annual Report on Form 10-K and Quarterly Reports on Form 10-Q and other documents filed with or furnished to the Securities and Exchange Commission - which are available on the Company's website at www.htb.com and on the SEC's website at www.sec.gov. Any of the forward-looking statements that the Company makes in this press release or in the documents the Company files with or furnishes to the SEC are based upon management's beliefs and assumptions at the time they are made and may turn out to be wrong because of inaccurate assumptions, the factors described above or other factors that management cannot foresee. The Company does not undertake, and specifically disclaims any obligation, to revise any forward-looking statements to reflect the occurrence of anticipated or unanticipated events or circumstances after the date of such statements.

www.htb.com


FAQ

How did Hurricane Helene affect HomeTrust Bank (HTBI) operations?

HomeTrust Bank remained functionally operational throughout Hurricane Helene, with electronic banking and online services available. Currently, 33 out of 36 locations have at least drive-thru banking available, with only minimal damage reported to banking locations.

What support is HomeTrust Bank (HTBI) offering to customers affected by Hurricane Helene?

HomeTrust Bank is committed to providing banking support for homes, businesses, and communities affected by Hurricane Helene. The bank is prepared to work with customers to address their banking needs in the aftermath of the storm.

How can HomeTrust Bank (HTBI) customers get updates on service availability after Hurricane Helene?

Customers can check HomeTrust Bank's website at www.htb.com/hurricane-helene for the most recent updates and service availabilities, especially in areas with ongoing utility and communication issues.

What is the current status of HomeTrust Bank (HTBI) branches following Hurricane Helene?

As of October 3, 2024, all but three of HomeTrust Bank's 36 locations have at least drive-thru banking available. The bank has assessed all locations and reported only minimal damage from the storm.

HomeTrust Bancshares, Inc.

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Banks - Regional
Savings Institution, Federally Chartered
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United States of America
ASHEVILLE