Honeywell to Develop Artificial Intelligence-Enabled Agent Powered by Qualcomm
Rhea-AI Summary
Honeywell (Nasdaq: HON) announced the development of an AI-enabled Multi-Modal Intelligent Agent for Honeywell mobile devices, powered by Qualcomm Technologies. This advanced mobile assistant aims to enhance business operations and customer engagements in the distribution center and retail industries.
The AI agent will allow workers to interact with handheld devices through voice, pictures, and barcodes, providing practical answers to queries about inventory and product locations. Responses will be delivered in various formats, including images, videos, spoken responses, or text.
This technology is designed to help workers complete tasks more efficiently while managing other responsibilities. The solution will be available through a software development kit for integration with existing systems. The Multi-Modal Intelligent Agent is expected to launch in early 2025.
Positive
- Development of AI-enabled Multi-Modal Intelligent Agent for mobile devices
- Potential to improve efficiency and accuracy in distribution center and retail operations
- Collaboration with industry leader Qualcomm Technologies
- Alignment with Honeywell's portfolio focus on automation megatrend
Negative
- Product launch not expected until early 2025, potentially lagging behind competitors
News Market Reaction
On the day this news was published, HON gained 0.21%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
Advanced mobile assistant intended to amplify business operations and customer engagements powered by multi-modal AI workflows
This AI-powered solution is built to function as a digital resource for the modern labor force and designed to enable today's stretched workforce to quickly tap into answers and outcomes, helping result in time savings, greater accuracy, and interactive results. The design and development of the Multi-Modal Intelligent Agent also supports Honeywell's alignment of its portfolio to three compelling megatrends, including automation.
Workers will be able to enter data into the technology and then receive practical answers to queries like, "Do we have the gluten-free variant of this product in stock?" or "Where can I find this particular item in the store?" Depending on the question, users will receive responses in the form of an image, video, spoken response, text answer, or a combination of several modalities. This functionality is designed to enable workers to more efficiently complete their work while simultaneously navigating other ongoing tasks, such as assisting customers in a retail setting or performing multi-step workflows in a distribution center. The solution will be available to users through a software development kit that can integrate with an organization's existing applications and systems.
"Utilizing our strengths in on-device generative AI, high-performance and low power computing, this collaboration with Honeywell underscores our commitment to pioneering innovative solutions that will propel the expansion of the connected intelligent edge," said Nakul Duggal, group general manager, of automotive, industrial and embedded IoT, and cloud computing, Qualcomm Technologies, Inc. "Honeywell's new Multi-Modal Intelligent Agent represents a significant step forward in utilizing advanced edge AI to streamline operations and elevate customer interactions across industries. This initiative enables us to drive digital transformation, enhancing how businesses interact with their environments through intelligent and responsive technology."
"By pairing Honeywell's easy-to-use mobile devices and intelligent software with Qualcomm Technologies' industry-leading edge AI processors, Honeywell is creating solutions to make workers' jobs easier while also helping businesses produce the stellar experience they want for their customers," said Jason Urso, Honeywell Industrial Automation chief technology officer. "With AI, Honeywell is amplifying what's possible for businesses with mobile workers today."
The Multi-Modal Intelligent Agent is expected to be available in early 2025. To learn more about how Honeywell is leveraging AI across key industries, visit: https://automation.honeywell.com/us/en/solutions/productivity.
About Honeywell
Honeywell is an integrated operating company serving a broad range of industries and geographies around the world. Our business is aligned with three powerful megatrends – automation, the future of aviation and energy transition – underpinned by our Honeywell Accelerator operating system and Honeywell Forge IoT platform. As a trusted partner, we help organizations solve the world's toughest, most complex challenges, providing actionable solutions and innovations through our Aerospace Technologies, Industrial Automation, Building Automation and Energy and Sustainability Solutions business segments that help make the world smarter and safer as well as more secure and sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
Qualcomm is a trademark or registered trademark of Qualcomm Incorporated.
Media Contact:
Carly Ingersoll
+1 (704) 626-1374
carling.ingersoll@honeywell.com
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SOURCE Honeywell
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