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Honeywell to Develop Artificial Intelligence-Enabled Agent Powered by Qualcomm

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Honeywell (Nasdaq: HON) announced the development of an AI-enabled Multi-Modal Intelligent Agent for Honeywell mobile devices, powered by Qualcomm Technologies. This advanced mobile assistant aims to enhance business operations and customer engagements in the distribution center and retail industries.

The AI agent will allow workers to interact with handheld devices through voice, pictures, and barcodes, providing practical answers to queries about inventory and product locations. Responses will be delivered in various formats, including images, videos, spoken responses, or text.

This technology is designed to help workers complete tasks more efficiently while managing other responsibilities. The solution will be available through a software development kit for integration with existing systems. The Multi-Modal Intelligent Agent is expected to launch in early 2025.

Honeywell (Nasdaq: HON) ha annunciato lo sviluppo di un Agente Intelligente Multi-Modale abilitato all'IA per i dispositivi mobili Honeywell, alimentato da Qualcomm Technologies. Questo assistente mobile avanzato ha l'obiettivo di migliorare le operazioni commerciali e l'interazione con i clienti nei settori della logistica e della vendita al dettaglio.

L'agente IA permetterà ai lavoratori di interagire con i dispositivi portatili attraverso voce, immagini e codici a barre, fornendo risposte pratiche su domande riguardanti l'inventario e la posizione dei prodotti. Le risposte saranno fornite in vari formati, inclusi immagini, video, risposte vocali o testo.

Questa tecnologia è progettata per aiutare i lavoratori a completare le attività in modo più efficiente mentre gestiscono altre responsabilità. La soluzione sarà disponibile tramite un kit di sviluppo software per l'integrazione con i sistemi esistenti. L'Agente Intelligente Multi-Modale è atteso per il lancio all'inizio del 2025.

Honeywell (Nasdaq: HON) anunció el desarrollo de un Agente Inteligente Multi-Modal habilitado para IA para los dispositivos móviles de Honeywell, impulsado por Qualcomm Technologies. Este asistente móvil avanzado tiene como objetivo mejorar las operaciones comerciales y el compromiso con los clientes en los sectores de centros de distribución y venta al por menor.

El agente de IA permitirá que los trabajadores interactúen con dispositivos portátiles a través de voz, imágenes y códigos de barras, proporcionando respuestas prácticas a preguntas sobre el inventario y la ubicación de los productos. Las respuestas se entregarán en varios formatos, incluidos imágenes, videos, respuestas habladas o texto.

Esta tecnología está diseñada para ayudar a los trabajadores a completar tareas de manera más eficiente mientras gestionan otras responsabilidades. La solución estará disponible a través de un kit de desarrollo de software para la integración con sistemas existentes. Se espera que el Agente Inteligente Multi-Modal se lance a principios de 2025.

하니웰(Nasdaq: HON)은 Qualcomm Technologies에 의해 구동되는 AI 지원 다중 모달 지능형 에이전트를 하니웰 모바일 장치용으로 개발했다고 발표했습니다. 이 첨단 모바일 어시스턴트는 물류 센터 및 소매 산업에서 비즈니스 운영 및 고객 참여를 개선하는 것을 목표로 합니다.

AI 에이전트를 사용하면 근로자가 음성, 이미지 및 바코드를 통해 핸드헬드 장치와 상호 작용할 수 있으며, 재고 및 제품 위치에 대한 실용적인 답변을 제공합니다. 응답은 이미지, 비디오, 음성 응답 또는 텍스트와 같은 다양한 형식으로 제공됩니다.

이 기술은 근로자가 다른 책임을 관리하면서 작업을 보다 효율적으로 완료할 수 있도록 설계되었습니다. 이 솔루션은 기존 시스템과 통합하기 위한 소프트웨어 개발 키트를 통해 제공될 것입니다. 다중 모달 지능형 에이전트는 2025년 초에 출시될 예정입니다.

Honeywell (Nasdaq: HON) a annoncé le développement d'un Agent Intelligent Multi-Modal doté d'IA pour les appareils mobiles Honeywell, alimenté par Qualcomm Technologies. Cet assistant mobile avancé vise à améliorer les opérations commerciales et l'engagement client dans les secteurs du centre de distribution et du commerce de détail.

L'agent IA permettra aux travailleurs d'interagir avec des appareils portables via voix, images et codes-barres, fournissant des réponses pratiques aux questions sur les inventaires et les emplacements des produits. Les réponses seront fournies sous différents formats, y compris images, vidéos, réponses orales ou texte.

Cette technologie est conçue pour aider les travailleurs à accomplir leurs tâches de manière plus efficace tout en gérant d'autres responsabilités. La solution sera disponible via un kit de développement logiciel pour l'intégration avec les systèmes existants. L'Agent Intelligent Multi-Modal est prévu pour un lancement début 2025.

Honeywell (Nasdaq: HON) gab die Entwicklung eines KI-unterstützten Multi-Modal Intelligenten Agenten für Honeywell-Mobilgeräte bekannt, der von Qualcomm Technologies betrieben wird. Dieser fortschrittliche mobile Assistent zielt darauf ab, die Geschäftsabläufe und Kundeninteraktionen in den Bereichen Logistikzentren und Einzelhandel zu verbessern.

Der KI-Agent ermöglicht es den Mitarbeitern, über Sprache, Bilder und Barcodes mit Handgeräten zu interagieren, um praktische Antworten auf Anfragen zu Beständen und Produktstandorten zu geben. Antworten werden in verschiedenen Formaten bereitgestellt, darunter Bilder, Videos, gesprochene Antworten oder Text.

Diese Technologie soll den Mitarbeitern helfen, Aufgaben effizienter zu erledigen, während sie andere Verantwortlichkeiten managen. Die Lösung wird über ein Software-Entwicklungskit für die Integration in bestehende Systeme verfügbar sein. Der Multi-Modal Intelligente Agent wird voraussichtlich Anfang 2025 auf den Markt kommen.

Positive
  • Development of AI-enabled Multi-Modal Intelligent Agent for mobile devices
  • Potential to improve efficiency and accuracy in distribution center and retail operations
  • Collaboration with industry leader Qualcomm Technologies
  • Alignment with Honeywell's portfolio focus on automation megatrend
Negative
  • Product launch not expected until early 2025, potentially lagging behind competitors

Advanced mobile assistant intended to amplify business operations and customer engagements powered by multi-modal AI workflows

CHARLOTTE, N.C., Sept. 23, 2024 /PRNewswire/ -- Honeywell (Nasdaq: HON) today announced that it is working to develop an artificial intelligence (AI)-enabled Multi-Modal Intelligent Agent for Honeywell mobile devices powered by Qualcomm Technologies, Inc. The agent will allow workers and customers in the distribution center and retail industries to interact naturally with their handheld devices through voice, pictures, and barcodes.

This AI-powered solution is built to function as a digital resource for the modern labor force and designed to enable today's stretched workforce to quickly tap into answers and outcomes, helping result in time savings, greater accuracy, and interactive results. The design and development of the Multi-Modal Intelligent Agent also supports Honeywell's alignment of its portfolio to three compelling megatrends, including automation.

Workers will be able to enter data into the technology and then receive practical answers to queries like, "Do we have the gluten-free variant of this product in stock?" or "Where can I find this particular item in the store?" Depending on the question, users will receive responses in the form of an image, video, spoken response, text answer, or a combination of several modalities. This functionality is designed to enable workers to more efficiently complete their work while simultaneously navigating other ongoing tasks, such as assisting customers in a retail setting or performing multi-step workflows in a distribution center. The solution will be available to users through a software development kit that can integrate with an organization's existing applications and systems.

"Utilizing our strengths in on-device generative AI, high-performance and low power computing, this collaboration with Honeywell underscores our commitment to pioneering innovative solutions that will propel the expansion of the connected intelligent edge," said Nakul Duggal, group general manager, of automotive, industrial and embedded IoT, and cloud computing, Qualcomm Technologies, Inc. "Honeywell's new Multi-Modal Intelligent Agent represents a significant step forward in utilizing advanced edge AI to streamline operations and elevate customer interactions across industries. This initiative enables us to drive digital transformation, enhancing how businesses interact with their environments through intelligent and responsive technology."

"By pairing Honeywell's easy-to-use mobile devices and intelligent software with Qualcomm Technologies' industry-leading edge AI processors, Honeywell is creating solutions to make workers' jobs easier while also helping businesses produce the stellar experience they want for their customers," said Jason Urso, Honeywell Industrial Automation chief technology officer. "With AI, Honeywell is amplifying what's possible for businesses with mobile workers today."

The Multi-Modal Intelligent Agent is expected to be available in early 2025. To learn more about how Honeywell is leveraging AI across key industries, visit: https://automation.honeywell.com/us/en/solutions/productivity.

About Honeywell
Honeywell is an integrated operating company serving a broad range of industries and geographies around the world. Our business is aligned with three powerful megatrends – automation, the future of aviation and energy transition – underpinned by our Honeywell Accelerator operating system and Honeywell Forge IoT platform. As a trusted partner, we help organizations solve the world's toughest, most complex challenges, providing actionable solutions and innovations through our Aerospace Technologies, Industrial Automation, Building Automation and Energy and Sustainability Solutions business segments that help make the world smarter and safer as well as more secure and sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.

Qualcomm is a trademark or registered trademark of Qualcomm Incorporated.

Media Contact:
Carly Ingersoll
+1 (704) 626-1374
carling.ingersoll@honeywell.com

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SOURCE Honeywell

FAQ

What is Honeywell's new AI-enabled Multi-Modal Intelligent Agent?

Honeywell's AI-enabled Multi-Modal Intelligent Agent is an advanced mobile assistant for Honeywell devices, powered by Qualcomm. It allows workers in distribution centers and retail to interact with devices through voice, pictures, and barcodes, providing practical answers to queries about inventory and product locations.

When will Honeywell's AI-enabled Multi-Modal Intelligent Agent be available?

Honeywell's AI-enabled Multi-Modal Intelligent Agent is expected to be available in early 2025.

How will Honeywell's AI agent benefit businesses in retail and distribution?

Honeywell's AI agent is designed to help workers complete tasks more efficiently, improve accuracy, and enhance customer interactions. It can provide quick answers to queries, assist with inventory management, and support multi-step workflows in distribution centers and retail settings.

What technology is Honeywell (HON) using for its new AI-enabled agent?

Honeywell (HON) is developing its AI-enabled Multi-Modal Intelligent Agent using Qualcomm Technologies' edge AI processors, combined with Honeywell's mobile devices and intelligent software.

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