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HomeServe USA has announced the acquisition of Taylor Heating, Inc., a Rochester-based service provider with 75 years of experience in heating, air conditioning, and plumbing. Taylor Heating, known for its near-perfect customer ratings, enhances HomeServe's portfolio and commitment to customer service. Former owner Tony DiCiacce transitions to Senior Advisor, ensuring continuity of service. This acquisition aims to strengthen HomeServe's presence in the HVAC sector and expand its offerings to approximately 4.8 million customers across North America.
HomeServe USA has acquired Ken Griffin Plumbing Services, a family-owned company in Dayton, Maryland, marking its fifth acquisition in the D.C. area. Ken Griffin Plumbing, founded in 1989, is known for its quality service, receiving an A+ rating from the Better Business Bureau. The acquisition aims to enhance service offerings in Howard County and beyond, integrating plumbing services with existing HVAC operations. Ken Griffin and his team will remain involved to ensure continued customer service excellence.
Service Line Warranties of America (SLWA) has renewed its partnership with the City of Las Vegas through 2027, continuing to provide homeowners with crucial repair coverage. Over its five-year tenure, the program has saved
HomeServe USA has acquired Sure Temp Air Conditioning LLC, a Mesa, Arizona-based company known for its top-tier heating and cooling services. Sure Temp, established in 2012, boasts a perfect 5-star rating from over 1,000 reviews and specializes in residential services. This acquisition highlights HomeServe's strategy to enhance its HVAC offerings in the Phoenix area. Keith Rozelle, Sure Temp’s former owner, will lead the company under HomeServe’s ownership. HomeServe serves over 4.8 million customers in the U.S. and Canada, providing emergency home repair solutions.
Peoples has launched a new water heater repair service program for residential customers, partnering with HomeServe. This initiative complements existing line protection programs, which have seen over 20% annual growth in enrollment. Plans range from $6.99 to $13.99 monthly, allowing customers to conveniently pay through their utility bills. HomeServe assures customers access to licensed contractors, enhancing homeowner peace of mind during repairs. Enrollment information will be mailed shortly, and customers can call for further details.
HomeServe USA has announced the acquisition of United Plumbing Company, located in Goshen, Kentucky. United Plumbing, a long-time contractor within HomeServe's network, has awarded accolades for its quality service over 14 years. With nearly 40 employees, United specializes in various plumbing services. HomeServe aims to leverage United's strong reputation to strengthen its market presence in Louisville, a strategic area. Chris Montgomery, the former owner of United, is now General Manager, expressing enthusiasm about the partnership's future growth potential.
HomeServe is informing U.S. homeowners about water service line repair plans to protect against costly repairs. The information includes options for covering repairs that standard insurance does not typically address. Homeowners can learn more and sign up for service plans at PlansForRepairs.com. With a strong customer satisfaction rating and partnerships with numerous utilities, HomeServe has served over 4.8 million customers in the U.S. and Canada, providing timely home repair solutions and energy efficiency upgrades, making it a reliable choice for homeowners.
HomeServe hosted its 6th Annual Contractor Conference virtually, recognizing contractors for excellence in service. New awards included the 'Hero Award' for contractors who responded to the challenges posed by Winter Storm Uri in February 2021. Notable winners include McAtee LLC and Stott Plumbing & Heating for the Diamond Award, and GT Plumbing & Heating for the People’s Choice Award. HomeServe aims to return to an in-person format for 2022 to showcase new products and technology enhancements.
HomeServe emphasizes the importance of HVAC annual tune-ups as winter approaches, urging homeowners to act before expensive repairs are needed. A recent survey shows 18% of homeowners faced HVAC repairs in the last year. National Tune-Up Day on September 25 serves as a reminder for maintenance. With heating system repairs costing $300 to $680, preventive tune-ups costing $79 to $190 can save significant expenses. Recommendations from the CDC and Energy Star highlight safety and energy efficiency benefits. HomeServe offers protection plans that include tune-ups and 24/7 emergency services.
HomeServe USA has partnered with the City of Sioux City since 2014, providing homeowners with service plans that have saved over $5.3 million in emergency repair costs. With packages starting at just $4.99 a month, residents gain access to vetted local contractors for urgent repairs, alleviating financial burdens. In 2021 alone, savings surpassed $900,000. HomeServe's commitment to educating homeowners and ensuring quick service reflects in high customer satisfaction rates.