Hims & Hers Launches Health Collective and Community Member Council
Hims & Hers Health (NYSE: HIMS) has launched two new customer-focused initiatives: the Health Collective and the Community Member Council. The Health Collective is an ambassador program open to active customers, allowing them to connect with other members, share experiences, and get early access to new products. The Community Member Council consists of 15 hand-selected members who will directly influence the platform's future development by providing feedback on products, services, and experiences.
These programs align with the company's mission to enhance global health and wellness while building stronger relationships with customers. According to Chief Commercial Officer Mike Chi, the initiatives will help improve customer experience and care by actively incorporating user feedback into the platform's development.
Hims & Hers Health (NYSE: HIMS) ha lanciato due nuove iniziative focalizzate sui clienti: il Health Collective e il Community Member Council. L'Health Collective è un programma di ambasciatori aperto ai clienti attivi, che consente loro di connettersi con altri membri, condividere esperienze e avere accesso anticipato a nuovi prodotti. Il Community Member Council è composto da 15 membri selezionati che influenzeranno direttamente lo sviluppo futuro della piattaforma fornendo feedback su prodotti, servizi ed esperienze.
Questi programmi sono in linea con la missione dell'azienda di migliorare la salute e il benessere globale, creando relazioni più forti con i clienti. Secondo il Chief Commercial Officer Mike Chi, le iniziative aiuteranno a migliorare l'esperienza e la cura del cliente incorporando attivamente il feedback degli utenti nello sviluppo della piattaforma.
Hims & Hers Health (NYSE: HIMS) ha lanzado dos nuevas iniciativas centradas en el cliente: el Health Collective y el Consejo de Miembros de la Comunidad. El Health Collective es un programa de embajadores abierto a clientes activos, que les permite conectarse con otros miembros, compartir experiencias y tener acceso anticipado a nuevos productos. El Consejo de Miembros de la Comunidad consta de 15 miembros seleccionados que influirán directamente en el desarrollo futuro de la plataforma al proporcionar comentarios sobre productos, servicios y experiencias.
Estos programas están alineados con la misión de la empresa de mejorar la salud y el bienestar global, al mismo tiempo que construyen relaciones más fuertes con los clientes. Según el Director Comercial Mike Chi, las iniciativas ayudarán a mejorar la experiencia y el cuidado del cliente al incorporar activamente la retroalimentación de los usuarios en el desarrollo de la plataforma.
Hims & Hers Health (NYSE: HIMS)는 고객 중심의 두 가지 새로운 이니셔티브인 Health Collective와 Community Member Council을 시작했습니다. Health Collective는 활성 고객을 위한 대사 프로그램으로, 고객이 다른 회원과 연결하고 경험을 공유하며 신제품에 대한 조기 액세스 권한을 얻을 수 있습니다. Community Member Council은 제품, 서비스 및 경험에 대한 피드백을 제공하여 플랫폼의 향후 개발에 직접 영향을 미칠 15명의 선정된 회원으로 구성됩니다.
이 프로그램들은 전 세계의 건강과 웰빙을 향상시키고 고객과의 관계를 강화하려는 회사의 사명과 일치합니다. 최고 상업 책임자 마이크 치에 따르면, 이러한 이니셔티브는 사용자 피드백을 플랫폼 개발에 적극 반영함으로써 고객 경험과 관리 개선에 도움을 줄 것입니다.
Hims & Hers Health (NYSE: HIMS) a lancé deux nouvelles initiatives axées sur le client : le Health Collective et le Community Member Council. Le Health Collective est un programme d'ambassadeurs ouvert aux clients actifs, leur permettant de se connecter avec d'autres membres, de partager des expériences et d'accéder en avant-première à de nouveaux produits. Le Community Member Council est constitué de 15 membres sélectionnés qui influenceront directement le développement futur de la plateforme en fournissant des retours sur les produits, services et expériences.
Ces programmes s'inscrivent dans la mission de l'entreprise d'améliorer la santé et le bien-être mondiaux tout en construisant des relations plus solides avec les clients. Selon le directeur commercial Mike Chi, ces initiatives aideront à améliorer l'expérience client et les soins en intégrant activement les retours des utilisateurs dans le développement de la plateforme.
Hims & Hers Health (NYSE: HIMS) hat zwei neue kundenorientierte Initiativen ins Leben gerufen: das Health Collective und den Community Member Council. Das Health Collective ist ein Botschafterprogramm, das aktiven Kunden offensteht und ihnen ermöglicht, mit anderen Mitgliedern in Kontakt zu treten, Erfahrungen auszutauschen und frühzeitig Zugang zu neuen Produkten zu erhalten. Der Community Member Council besteht aus 15 handverlesenen Mitgliedern, die die zukünftige Entwicklung der Plattform durch Rückmeldungen zu Produkten, Dienstleistungen und Erfahrungen direkt beeinflussen werden.
Diese Programme stimmen mit dem Unternehmensziel überein, die globale Gesundheit und das Wohlbefinden zu fördern und gleichzeitig stärkere Beziehungen zu den Kunden aufzubauen. Laut Chief Commercial Officer Mike Chi werden die Initiativen dazu beitragen, das Kundenerlebnis und die Pflege zu verbessern, indem das Nutzerfeedback aktiv in die Entwicklung der Plattform integriert wird.
- Creation of customer engagement programs that could increase brand loyalty and retention
- Development of direct feedback channels for product improvement and customer satisfaction
- Early access program for new products could accelerate adoption rates
- None.
Customer-led programs give customers a leading voice in their health and wellness journey
Two new customer-led programs from Hims & Hers, the Hims & Hers Health Collective and the Hims & Hers Community Member Council, are born from the company's commitment to serving its customers in more personalized ways, encouraging them to play an active role in the decisions and choices that shape their healthcare experience. (Graphic: Business Wire)
The two groups, the Hims & Hers Health Collective, and the Hims & Hers Community Member Council, are born from the company’s mission to help the world feel great through the power of better health and its commitment to building a long-term relationship with each individual customer that seeks care at Hims & Hers.
The Hims & Hers Health Collective is a community-driven ambassador program that allows Hims & Hers customers to connect with and support other members on their health and wellness journeys. By sharing their stories with Hims & Hers and their community, Health Collective members can celebrate their progress and achievements as well as help new customers understand the benefits of seeking healthcare on the platform. Members also have the opportunity to be the first to learn about new products.
The Health Collective is an application-based program available to any active customer across any category on the Hims & Hers platform.
The Hims & Hers Community Member Council is an exclusive group of 15 Hims & Hers members hand-selected to help shape and influence the future of the Hims & Hers platform. The Council’s feedback and insights will help inform the development of products, services, and experiences across the Hims & Hers platform. This select group will collaborate directly with Hims & Hers teams and serve as the trusted voice and representatives of Hims & Hers customers everywhere.
“At Hims & Hers, we’re successful when our customers are. The long-term success and wellbeing of each individual customer is at the center of everything we do,” says Mike Chi, Chief Commercial Officer for Hims & Hers. “By partnering with and listening to our customers’ needs, we are able to make even better improvements to their experience and care. We are not just changing how healthcare works—we are helping to build a system that truly serves the people it was meant to help.”
To apply to the Hims & Hers Health Collective or to learn more, visit https://www.hims.com/health-collective or https://www.forhers.com/health-collective
To learn more about the Hims & Hers Community Member Council, visit https://www.hims.com/community-member-council-page or https://www.forhers.com/community-member-council-page
View source version on businesswire.com: https://www.businesswire.com/news/home/20250204004272/en/
Press Contact
Tanner Mangum
press@forhims.com
Source: Hims & Hers
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