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The Hartford Expands Roles For Two Key Executives

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The Hartford announced a significant organizational restructuring of its Technology and Operations functions. Shekar Pannala has been appointed as chief information officer, leading Technology, cyber security, infrastructure and cloud modernization. Jeffery Hawkins has been named chief data, AI and operations officer, expanding his role to include Operations alongside his existing oversight of data, analytics and AI.

Both executives will report directly to Chairman and CEO Christopher Swift, effective immediately. This restructuring follows the resignation of Deepa Soni, former chief information and operations officer. Pannala brings 30 years of experience, including roles as global CIO at Chubb and CTO at S&P Global. Hawkins has over 25 years of experience, previously serving as CIO at CVS Health and holding senior leadership positions at Humana.

The Hartford ha annunciato una significativa ristrutturazione organizzativa delle sue funzioni di Tecnologia e Operazioni. Shekar Pannala è stato nominato chief information officer, responsabile della Tecnologia, della sicurezza informatica, dell'infrastruttura e della modernizzazione del cloud. Jeffery Hawkins è stato nominato chief data, AI e operations officer, ampliando il suo ruolo per includere le Operazioni insieme alla sua supervisione esistente su dati, analisi e intelligenza artificiale.

Entrambi i dirigenti riporteranno direttamente al Presidente e CEO Christopher Swift, con effetto immediato. Questa ristrutturazione segue le dimissioni di Deepa Soni, ex chief information and operations officer. Pannala porta con sé 30 anni di esperienza, inclusi ruoli come CIO globale presso Chubb e CTO presso S&P Global. Hawkins ha oltre 25 anni di esperienza, avendo precedentemente ricoperto il ruolo di CIO presso CVS Health e occupato posizioni di leadership senior presso Humana.

The Hartford anunció una importante reestructuración organizativa de sus funciones de Tecnología y Operaciones. Shekar Pannala ha sido nombrado director de información, liderando Tecnología, ciberseguridad, infraestructura y modernización de la nube. Jeffery Hawkins ha sido nombrado director de datos, IA y operaciones, ampliando su papel para incluir las Operaciones junto con su supervisión existente de datos, análisis e IA.

Ambos ejecutivos reportarán directamente al Presidente y CEO Christopher Swift, con efecto inmediato. Esta reestructuración sigue a la renuncia de Deepa Soni, ex directora de información y operaciones. Pannala aporta 30 años de experiencia, incluidos roles como CIO global en Chubb y CTO en S&P Global. Hawkins tiene más de 25 años de experiencia, habiendo servido anteriormente como CIO en CVS Health y ocupado posiciones de liderazgo senior en Humana.

The Hartford는 기술 및 운영 기능의 중요한 조직 개편을 발표했습니다. Shekar Pannala가 최고 정보 책임자로 임명되어 기술, 사이버 보안, 인프라 및 클라우드 현대화를 이끌게 됩니다. Jeffery Hawkins는 데이터, AI 및 운영 책임자로 임명되어 기존의 데이터, 분석 및 AI 감독 외에 운영을 포함하는 역할을 확대합니다.

두 임원은 즉시 Christopher Swift 회장 겸 CEO에게 직접 보고할 것입니다. 이번 개편은 전 최고 정보 및 운영 책임자였던 Deepa Soni의 사임에 따른 것입니다. Pannala는 Chubb의 글로벌 CIO와 S&P Global의 CTO로서의 역할을 포함하여 30년의 경험을 가지고 있습니다. Hawkins는 CVS Health의 CIO로 근무한 경험이 있으며 Humana에서 고위 리더십 직책을 맡고 있습니다.

The Hartford a annoncé une restructuration organisationnelle significative de ses fonctions Technologie et Opérations. Shekar Pannala a été nommé directeur de l'information, dirigeant la Technologie, la cybersécurité, l'infrastructure et la modernisation du cloud. Jeffery Hawkins a été nommé directeur des données, de l'IA et des opérations, élargissant son rôle pour inclure les opérations en plus de sa supervision existante des données, de l'analyse et de l'IA.

Les deux dirigeants rendront compte directement au Président et CEO Christopher Swift, avec effet immédiat. Cette restructuration fait suite à la démission de Deepa Soni, ancienne directrice de l'information et des opérations. Pannala apporte 30 ans d'expérience, y compris des rôles en tant que CIO mondial chez Chubb et CTO chez S&P Global. Hawkins a plus de 25 ans d'expérience, ayant précédemment occupé le poste de CIO chez CVS Health et occupé des postes de direction chez Humana.

The Hartford hat eine bedeutende organisatorische Umstrukturierung seiner Funktionen in Technologie und Betrieb angekündigt. Shekar Pannala wurde zum Chief Information Officer ernannt und leitet die Bereiche Technologie, Cybersicherheit, Infrastruktur und Cloud-Modernisierung. Jeffery Hawkins wurde zum Chief Data, AI und Operations Officer ernannt und erweitert seine Rolle um die Betriebsführung, zusätzlich zu seiner bestehenden Aufsicht über Daten, Analytik und KI.

Beide Führungskräfte berichten ab sofort direkt an den Vorsitzenden und CEO Christopher Swift. Diese Umstrukturierung folgt auf den Rücktritt von Deepa Soni, der ehemaligen Chief Information and Operations Officer. Pannala bringt 30 Jahre Erfahrung mit, einschließlich Positionen als globaler CIO bei Chubb und CTO bei S&P Global. Hawkins hat über 25 Jahre Erfahrung und war zuvor CIO bei CVS Health sowie in leitenden Führungspositionen bei Humana tätig.

Positive
  • Strategic focus on technology modernization and digital transformation
  • Appointment of experienced executives with strong industry backgrounds
  • Streamlined organizational structure with direct reporting to CEO
Negative
  • Departure of key executive (former chief information and operations officer)

HARTFORD, Conn.--(BUSINESS WIRE)-- The Hartford has expanded the roles of two key executives and announced a new organizational structure for its Technology and Operations functions. Shekar Pannala was named the company’s chief information officer and leads Technology, as well as cyber security, infrastructure and cloud modernization. Jeffery Hawkins was named chief data, AI and operations officer. In addition to his work overseeing data, analytics and AI, Hawkins now leads Operations. Both Pannala and Hawkins report directly to The Hartford’s Chairman and CEO Christopher Swift, effective immediately.

Jeffery Hawkins

Jeffery Hawkins

“Over the past several years, we have made tremendous progress on our Technology and Operations strategy, including digitizing processes, modernizing foundational technology infrastructure and investing in cloud, data and AI,” Swift said. “Our new structure enables us to focus more deeply on our critical technology-and-operations priorities and build on our competitive advantages.”

Deepa Soni, former chief information and operations officer, resigned from the company to pursue an external opportunity and will work with Pannala and Hawkins to ensure a smooth transition.

Pannala’s broad technology experience was built over a 30-year career of increasing responsibility. Prior to joining The Hartford, he served as the global CIO of Chubb where he was responsible for technology across the enterprise. Before Chubb, Pannala was chief technology officer at S&P Global. He also held senior management roles at BNY Mellon, where he was executive vice president and divisional chief information officer responsible for asset servicing technology.

Hawkins has a well-rounded technology background with more than 25 years of experience. Previously, Hawkins was chief information officer at CVS Health where he led a technology transformation. Prior to CVS, Hawkins held a variety of senior leadership roles at Humana over two decades, where he drove digital transformation and personalized customer experiences.

“Shekar has shaped the technology strategy for our property-and-casualty business units, and with his invaluable industry experience, he is uniquely suited for this newly created role,” Swift said. “Jeff brings strong technical expertise and strategic leadership skills, making him ideal for this new role embedding data, analytics and AI into Operations and across the enterprise. I look forward to working closely with Shekar and Jeff as we continue to advance our technological capabilities to enhance the experience we deliver to our customers and distribution partners.”

About The Hartford

The Hartford is a leader in property and casualty insurance, employee benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com.

The Hartford Insurance Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. For additional details, please read The Hartford’s legal notice.

HIG-C

Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2024 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

From time to time, The Hartford may use its website and/or social media channels to disseminate material company information. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com. In addition, you may automatically receive email alerts and other information about The Hartford when you enroll your email address by visiting the “Email Alerts” section at https://ir.thehartford.com.

Media:

Matthew Sturdevant

860-547-8664

matthew.sturdevant@thehartford.com

Investor:

Aileen Pilgrim

860-547-9716

aileen.pilgrim@thehartford.com

Source: The Hartford

FAQ

What organizational changes did The Hartford announce in its Technology and Operations structure?

The Hartford restructured its Technology and Operations functions, appointing Shekar Pannala as CIO and Jeffery Hawkins as chief data, AI and operations officer, both reporting to CEO Christopher Swift.

What is Shekar Pannala's background and new role at The Hartford?

Pannala, former global CIO at Chubb and CTO at S&P Global, will lead Technology, cyber security, infrastructure and cloud modernization as The Hartford's new CIO.

What are Jeffery Hawkins' responsibilities in his expanded role at The Hartford?

Hawkins will oversee Operations, data, analytics and AI as the new chief data, AI and operations officer, leveraging his experience from CVS Health and Humana.

What strategic priorities is The Hartford focusing on with these executive appointments?

The Hartford is focusing on digitizing processes, modernizing technology infrastructure, and investing in cloud, data and AI to enhance customer and distribution partner experiences.
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