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Hyatt Select Service Pipeline in the Americas Grows by More than 25% Over the Past Three Years Including Over 4,000 Pipeline Hyatt Studios Rooms

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Hyatt Hotels (NYSE: H) announced significant growth in its select service pipeline, with a ~25% increase in the Americas over the past three years. As of June 30, 2024, this segment represents over 50% of Hyatt's total pipeline in the Americas. Hyatt is evolving its select service brands, focusing on operational efficiency and profitability:

1. Caption by Hyatt: Refreshed approach with increased market flexibility, more efficient food and beverage model, and evolved prototype design.

2. Hyatt Studios: Over 4,000 pipeline rooms and 250 deals in negotiation, with openings slated for 2025 and 2026.

3. Hyatt House and Hyatt Place: Undergoing upgrades driven by owner and guest feedback, focusing on reducing build cost and improving operational efficiency.

The World of Hyatt loyalty program continues to drive direct business growth, with a 50% year-over-year increase in direct booked nights from existing members engaging with recent promotions.

Hyatt Hotels (NYSE: H) ha annunciato una crescita significativa nella sua pipeline di servizi selezionati, con un aumento di circa il 25% nelle Americhe negli ultimi tre anni. Al 30 giugno 2024, questo segmento rappresenta oltre il 50% della pipeline totale di Hyatt nelle Americhe. Hyatt sta evolvendo i suoi marchi di servizi selezionati, concentrandosi su efficienza operativa e redditività:

1. Caption by Hyatt: Approccio rinnovato con maggiore flessibilità di mercato, modello di ristorazione e accoglienza più efficiente, e design del prototipo evoluto.

2. Hyatt Studios: Oltre 4.000 camere in pipeline e 250 affari in fase di negoziazione, con aperture previste per il 2025 e il 2026.

3. Hyatt House e Hyatt Place: Sottoposti a miglioramenti guidati dal feedback di proprietari e ospiti, concentrandosi sulla riduzione dei costi di costruzione e sul miglioramento dell'efficienza operativa.

Il programma fedeltà World of Hyatt continua a favorire la crescita degli affari diretti, con un aumento del 50% anno su anno delle notti prenotate direttamente da membri esistenti che partecipano a recenti promozioni.

Hyatt Hotels (NYSE: H) anunció un crecimiento significativo en su pipeline de servicios selectos, con un aumento de aproximadamente el 25% en las Américas en los últimos tres años. A partir del 30 de junio de 2024, este segmento representa más del 50% de la pipeline total de Hyatt en las Américas. Hyatt está evolucionando sus marcas de servicio selecto, enfocándose en la eficiencia operativa y la rentabilidad:

1. Caption by Hyatt: Enfoque renovado con mayor flexibilidad en el mercado, un modelo de alimentos y bebidas más eficiente, y un diseño de prototipo evolucionado.

2. Hyatt Studios: Más de 4,000 habitaciones en pipeline y 250 acuerdos en negociación, con aperturas previstas para 2025 y 2026.

3. Hyatt House y Hyatt Place: Mejoras impulsadas por la retroalimentación de propietarios y huéspedes, focalizándose en reducir los costos de construcción y mejorar la eficiencia operativa.

El programa de lealtad World of Hyatt sigue impulsando el crecimiento de negocios directos, con un aumento del 50% interanual en noches reservadas directamente de miembros existentes que participan en las promociones recientes.

하얏트 호텔 (NYSE: H)은 선택 서비스 파이프라인에서 상당한 성장을 발표했으며, 지난 3년간 미주에서 약 25% 증가했습니다. 2024년 6월 30일 기준으로, 이 부문은 미주에서 하얏트의 총 파이프라인의 50% 이상을 차지합니다. 하얏트는 선택 서비스 브랜드를 발전시키며 운영 효율성과 수익성에 집중하고 있습니다:

1. Caption by Hyatt: 시장 유연성이 증가한 새 접근방식, 더 효율적인 음식 및 음료 모델, 진화된 프로토타입 디자인.

2. Hyatt Studios: 4,000개 이상의 객실이 파이프라인에 있으며, 250건의 거래가 협상 중이며, 2025년 및 2026년 개장을 예정하고 있습니다.

3. Hyatt House 및 Hyatt Place: 소유자와 고객의 피드백에 의해 업그레이드 중이며, 건축 비용을 줄이고 운영 효율성을 개선하는 데 집중하고 있습니다.

월드 오브 하얏트 로열티 프로그램은 직접 비즈니스 성장을 계속 이끌고 있으며, 최근 프로모션에 참여하는 기존 회원들의 직접 예약된 숙박 수가 전년 대비 50% 증가했습니다.

Hyatt Hotels (NYSE: H) a annoncé une croissance significative de son pipeline de services sélectionnés, avec une augmentation d'environ 25 % en Amérique au cours des trois dernières années. Au 30 juin 2024, ce segment représente plus de 50 % du pipeline total de Hyatt en Amérique. Hyatt fait évoluer ses marques de service sélectionné, en se concentrant sur l'efficacité opérationnelle et la rentabilité :

1. Caption by Hyatt : Approche renouvelée avec une flexibilité accrue sur le marché, un modèle alimentaire et de boissons plus efficace, et un design de prototype évolué.

2. Hyatt Studios : Plus de 4 000 chambres dans la pipeline et 250 accords en négociation, avec des ouvertures prévues pour 2025 et 2026.

3. Hyatt House et Hyatt Place : Améliorations basées sur les retours des propriétaires et des clients, en se concentrant sur la réduction des coûts de construction et l'amélioration de l'efficacité opérationnelle.

Le programme de fidélité World of Hyatt continue de favoriser la croissance des affaires directes, avec une augmentation de 50 % d'une année sur l'autre des nuits réservées directement par des membres existants s'engageant dans des promotions récentes.

Hyatt Hotels (NYSE: H) hat ein signifikantes Wachstum in seiner Pipeline für ausgewählte Dienstleistungen angekündigt, mit einem Wachstum von etwa 25% in den Amerikas in den letzten drei Jahren. Zum 30. Juni 2024 macht dieses Segment über 50% der gesamten Hyatt-Pipeline in den Amerikas aus. Hyatt entwickelt seine Marken für ausgewählte Dienstleistungen weiter, mit einem Fokus auf betriebliche Effizienz und Rentabilität:

1. Caption by Hyatt: Erneuerter Ansatz mit erhöhter Marktfähigkeit, effizienterem Lebensmittel- und Getränkemodell sowie weiterentwickeltem Prototypdesign.

2. Hyatt Studios: Über 4.000 Zimmer in der Pipeline und 250 Verträge in Verhandlung, mit Eröffnungen, die für 2025 und 2026 geplant sind.

3. Hyatt House und Hyatt Place: Wurden aufgrund von Feedback von Eigentümern und Gästen aufgerüstet, mit dem Fokus auf Kostensenkung und Verbesserung der betrieblichen Effizienz.

Das Loyalitätsprogramm World of Hyatt treibt weiterhin das Wachstum im Direktgeschäft voran, mit einem 50%igen Anstieg der direkt gebuchten Nächte im Jahresvergleich von bestehenden Mitgliedern, die an den jüngsten Aktionen teilnehmen.

Positive
  • ~25% increase in select service pipeline in the Americas over the past three years
  • Select service segment represents over 50% of Hyatt's total pipeline in the Americas
  • Hyatt Studios brand has over 4,000 pipeline rooms and 250 deals in various stages of negotiation
  • 50% year-over-year increase in direct booked nights from existing loyalty members
  • World of Hyatt loyalty program has 44% more members per hotel than larger competitors
Negative
  • None.

Insights

Hyatt's significant growth in select service pipeline, up 25% in the Americas over three years, signals a strategic shift towards more cost-effective and operationally efficient hotel models. This expansion, now representing over 50% of Hyatt's total pipeline in the region, is a calculated move to capture market share in the lucrative mid-scale segment while driving World of Hyatt loyalty program growth.

The evolution of the Caption by Hyatt brand and the rapid expansion of Hyatt Studios with over 4,000 pipeline rooms demonstrate Hyatt's adaptability to market demands and owner preferences. These changes, focused on reducing construction costs and improving operational efficiency, could potentially lead to faster ROI for hotel owners and accelerated brand growth.

The enhancements to Hyatt Place and Hyatt House brands, coupled with the 50% year-over-year increase in direct bookings from loyalty members, indicate a strong focus on improving owner profitability while maintaining guest satisfaction. This balanced approach could strengthen Hyatt's competitive position in the select service segment, potentially leading to increased market share and improved financial performance.

Hyatt's strategic focus on select service expansion is a smart financial move. This segment typically offers higher margins and faster returns on investment compared to full-service hotels. The 25% growth in pipeline over three years suggests strong potential for revenue growth and market penetration.

The emphasis on operational efficiency and cost reduction in brand prototypes like Caption by Hyatt and Hyatt Studios could lead to improved EBITDA margins for both Hyatt and hotel owners. This is particularly important in the current economic environment where cost control is crucial.

The growth of the World of Hyatt loyalty program, with 44% more members per hotel than larger competitors, is a significant asset. Loyalty programs drive direct bookings, reducing commission costs and improving profitability. The 50% year-over-year increase in direct booked nights from existing members engaging with recent promotions is a strong indicator of potential revenue growth and improved customer lifetime value.

Overall, this strategy positions Hyatt well for sustainable growth and improved financial performance in the mid-term, potentially leading to increased shareholder value.

Hyatt reinforces its owner-first commitment with a refreshed approach to the Caption by Hyatt brand and evolved prototypes for Hyatt Place and Hyatt House brands

CHICAGO--(BUSINESS WIRE)-- Hyatt Hotels Corporation (NYSE: H) today announced significant growth in its select service pipeline, with a ~25% increase in the Americas over the past three years. As of June 30, 2024, this segment represents over 50% of Hyatt’s total pipeline in the Americas. Complementing growth in lifestyle, luxury and all-inclusive, Hyatt’s select service portfolio remains a key driver for market expansion and generating awareness and enrollment in World of Hyatt, the industry’s fastest growing loyalty program. Through owner-driven innovation, Hyatt is advancing its select service brands, focusing on operational efficiency and profitability.

"Across our select service brands, we are strategically adapting product design and operations to reduce construction costs, leverage technology, and allow for greater customization," said Dan Hansen, head of Americas development, Hyatt. "While prioritizing what matters most to our guests and World of Hyatt members, we will continue to grow and evolve with intent, delivering exceptional guest experiences and maximizing owner profitability.”

Evolving the Caption by Hyatt brand with owner input

Hyatt’s contemporary upscale select service brand, Caption by Hyatt, has launched a refreshed approach with increased market flexibility, a more efficient food and beverage model and an evolved prototype design. These enhancements, shaped by owner and guest feedback, enable expansion into a broader range of markets with a simplified, more cost-effective prototype and efficient operating model that preserves the brand’s core identity as a neighborhood connection point.

Design updates bring a sophisticated touch to guestrooms and public spaces while maintaining the brand’s vibrant spirit. Notable enhancements in the guestrooms include a more refined color palette, softer lighting and upholstery and artwork elements that celebrate the locale. Public spaces remain spacious with rich color accents and materials that were thoughtfully selected for longevity and timeless appeal.

The reimagined food and beverage model emphasizes efficiency and flexibility with a fast casual concept and a versatile menu that transitions from breakfast to all-day options, streamlining preparation and ingredients. Owners can adopt this concept or collaborate with a third-party operator, reducing investment while keeping the offering appealing to guests.

With two recent openings in Asia Pacific in 2024 and more locations expected to open across the U.S. in 2025, the Caption by Hyatt brand is poised for continued global growth.

Growing the Hyatt Studios brand to over 4,000 pipeline rooms

In just 18 months since first being announced, Hyatt’s first upper midscale extended stay brand, Hyatt Studios, has experienced impressive growth, rapidly expanding with over 4,000 pipeline rooms and 250 deals in various stages of negotiation. Reflecting Hyatt’s white space in this segment, nearly half of pipeline properties represent first-time Hyatt owners and are in new markets for Hyatt.

The brand’s momentum includes two recent groundbreakings and four hotels under construction, with openings slated for 2025 and 2026. Hyatt Studios Harrisonburg broke ground on September 5 across from the Sentara Medical Center in the Shenandoah Valley, one of three executed deals by Suburban Capital in Virginia, with plans for additional locations in Chesapeake and Charlottesville. Hyatt Studios Texarkana, developed by DPN Properties, broke ground on September 26, located on the Texas-Arkansas border, along major highways and near key medical and military institutions, and a new market for Hyatt.

Newly executed deals include:

Hyatt Studios Venice (FL)
Hyatt Studios Madison (AL)
Hyatt Studios Mechanicsburg (PA)
Hyatt Studios St. George (UT)
Hyatt Studios La Verkin (UT)

Enhancing the Hyatt Place and Hyatt House brands

Hyatt House and Hyatt Place, two of Hyatt’s most recognized brands, are undergoing exciting upgrades driven by owner and guest feedback.

Hyatt House, Hyatt’s upscale extended stay brand loved for its ability to make guests feel at home, now features a new generation of elevated guestrooms. Updates include refreshed kitchen and living space, with new kitchen islands, media consoles and hard surface flooring.

The upscale Hyatt Place brand is currently in a test-and-learn phase, focused on reducing build cost and improving operational efficiency. This includes analyzing all aspects of the prototype, like room mix, exterior and interior materials, and simplifying the interior design.

“We’ve been carefully listening to guest and owner feedback, including insights from our recent Owners Advisory Council, to evolve the Hyatt Place brand. By maintaining an open dialogue, we’re finding new ways to boost owner profitability while continuing to deliver the high-quality experience that guests expect. Stay tuned for exciting updates in the coming months,” said Jim Tierney, SVP of development and owner relations, Hyatt.

Hyatt’s World of Hyatt loyalty program, with 44% more members per hotel than its larger competitors, continues to drive direct business growth, with a steady increase among Hyatt’s select service portfolio. Recent member promotions for the Hyatt House and Hyatt Place brands resulted in a 50% year-over-year increase in direct booked nights from existing members engaging with the promotion, alongside strong participation in the new ‘2K Next Stay’ milestone award, which offers members 2,000 Bonus Points on their next stay at a select service brand hotel after reaching 20 Qualifying Nights or 35,000 Base Points.

For more information on Hyatt’s portfolio of select service brands, visit: Hyatt Development.

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2024, the Company's portfolio included more than 1,350 hotels and all-inclusive properties in 78 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Vacation Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®; and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith™, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

Forward-Looking Statements

Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include statements about our plans, strategies, outlook, occupancy, the amount by which the Company intends to reduce its real estate asset base, the expected amount of gross proceeds from the sale of such assets, and the anticipated timeframe for such asset dispositions, the number of properties we expect to open in the future, pace and booking trends, the expected timing and payment of dividends, RevPAR trends, our expected Adjusted G&A Expense, our expected capital expenditures, our expected net rooms growth, our expected system-wide RevPAR, our expected one-time integration-related expenses, financial performance, prospects or future events and involve known and unknown risks that are difficult to predict. As a result, our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as "may," "could," "expect," "intend," "plan," "seek," "anticipate," "believe," "estimate," "predict," "potential," "continue," "likely," "will," "would" and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and pace of economic recovery following economic downturns; global supply chain constraints and interruptions, rising costs of construction-related labor and materials, and increases in costs due to inflation or other factors that may not be fully offset by increases in revenues in our business; risks affecting the luxury, resort, and all-inclusive lodging segments; levels of spending in business, leisure, and group segments, as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geopolitical conditions, including political or civil unrest or changes in trade policy; hostilities, or fear of hostilities, including future terrorist attacks, that affect travel; travel-related accidents; natural or man-made disasters, weather and climate-related events, such as earthquakes, tsunamis, tornadoes, hurricanes, droughts, floods, wildfires, oil spills, nuclear incidents, and global outbreaks of pandemics or contagious diseases, or fear of such outbreaks; our ability to successfully achieve certain levels of operating profits at hotels that have performance tests or guarantees in favor of our third-party owners; the impact of hotel renovations and redevelopments; risks associated with our capital allocation plans, share repurchase program, and dividend payments, including a reduction in, or elimination or suspension of, repurchase activity or dividend payments; the seasonal and cyclical nature of the real estate and hospitality businesses; changes in distribution arrangements, such as through internet travel intermediaries; changes in the tastes and preferences of our customers; relationships with colleagues and labor unions and changes in labor laws; the financial condition of, and our relationships with, third-party owners, franchisees, and hospitality venture partners; the possible inability of third-party owners, franchisees, or development partners to access the capital necessary to fund current operations or implement our plans for growth; risks associated with potential acquisitions and dispositions and our ability to successfully integrate completed acquisitions with existing operations; failure to successfully complete proposed transactions (including the failure to satisfy closing conditions or obtain required approvals); our ability to successfully execute our strategy to expand our management and hotels services and franchising business while at the same time reducing our real estate asset base within targeted timeframes and at expected values; our ability to maintain effective internal control over financial reporting and disclosure controls and procedures; declines in the value of our real estate assets; unforeseen terminations of our management and hotels services or franchise agreements; changes in federal, state, local, or foreign tax law; increases in interest rates, wages, and other operating costs; foreign exchange rate fluctuations or currency restructurings; risks associated with the introduction of new brand concepts, including lack of acceptance of new brands or innovation; general volatility of the capital markets and our ability to access such markets; changes in the competitive environment in our industry, industry consolidation, and the markets where we operate; our ability to successfully grow the World of Hyatt loyalty program and Unlimited Vacation Club paid membership program; cyber incidents and information technology failures; outcomes of legal or administrative proceedings; and violations of regulations or laws related to our franchising business and licensing businesses and our international operations; and other risks discussed in the Company's filings with the SEC, including our annual reports on Form 10-K and quarterly reports on Form 10-Q, which filings are available from the SEC. All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements set forth above. We caution you not to place undue reliance on any forward-looking statements, which are made only as of the date of this press release. We do not undertake or assume any obligation to update publicly any of these forward-looking statements to reflect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable law. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.

MEDIA CONTACT:

Dana Fioravanti

Hyatt

Dana.fioravanti@hyatt.com

Source: Hyatt Hotels Corporation

FAQ

What is the growth rate of Hyatt's select service pipeline in the Americas?

Hyatt's select service pipeline in the Americas has grown by approximately 25% over the past three years.

How many pipeline rooms does the Hyatt Studios brand have?

The Hyatt Studios brand has over 4,000 pipeline rooms and 250 deals in various stages of negotiation.

What changes are being made to the Caption by Hyatt brand?

Caption by Hyatt is launching a refreshed approach with increased market flexibility, a more efficient food and beverage model, and an evolved prototype design.

When are the first Hyatt Studios properties expected to open?

The first Hyatt Studios properties are slated to open in 2025 and 2026.

What percentage increase did Hyatt see in direct booked nights from loyalty members?

Hyatt saw a 50% year-over-year increase in direct booked nights from existing members engaging with recent promotions for the Hyatt House and Hyatt Place brands.

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