PRG Retail Group, the First Kids & Family Hub in the Childcare and Toy Sector, Selects GXO as its Managed Transport Partner for its Transport Service in Italy
GXO Logistics (NYSE: GXO) has signed an agreement with PRG Retail Group to serve as its managed transport partner in Italy. GXO will manage transport operations from the Castel San Giovanni warehouse for select Toys Center, Bimbostore, and Fao Schwarz stores across Lombardy, Emilia Romagna, and Piedmont regions.
The partnership leverages GXO's carrier-neutral model and technology solutions, including:
- Real-time shipment visibility through Track&Trace portal
- Customized dashboards and reporting tools
- KPI tracking for cost optimization
- Direct delivery load optimization
GXO will provide comprehensive transport management services, including customer service, carrier management, and dispute resolution, with capabilities to handle large volumes and seasonal peaks.
GXO Logistics (NYSE: GXO) ha firmato un accordo con PRG Retail Group per diventare il suo partner di trasporto gestito in Italia. GXO gestirà le operazioni di trasporto dal magazzino di Castel San Giovanni per alcuni negozi Toys Center, Bimbostore e Fao Schwarz nelle regioni Lombardia, Emilia Romagna e Piemonte.
La collaborazione sfrutta il modello carrier-neutral di GXO e le sue soluzioni tecnologiche, tra cui:
- Visibilità in tempo reale delle spedizioni tramite il portale Track&Trace
- Dashboard personalizzate e strumenti di reportistica
- Monitoraggio dei KPI per l’ottimizzazione dei costi
- Ottimizzazione delle consegne dirette
GXO fornirà servizi completi di gestione del trasporto, inclusi assistenza clienti, gestione dei vettori e risoluzione delle controversie, con capacità di gestire grandi volumi e picchi stagionali.
GXO Logistics (NYSE: GXO) ha firmado un acuerdo con PRG Retail Group para ser su socio de transporte gestionado en Italia. GXO gestionará las operaciones de transporte desde el almacén de Castel San Giovanni para ciertas tiendas Toys Center, Bimbostore y Fao Schwarz en las regiones de Lombardía, Emilia Romagna y Piamonte.
La colaboración aprovecha el modelo carrier-neutral de GXO y sus soluciones tecnológicas, que incluyen:
- Visibilidad en tiempo real de los envíos a través del portal Track&Trace
- Paneles personalizados y herramientas de informes
- Seguimiento de KPI para optimizar costos
- Optimización de cargas para entregas directas
GXO ofrecerá servicios integrales de gestión de transporte, incluyendo atención al cliente, gestión de transportistas y resolución de disputas, con capacidad para manejar grandes volúmenes y picos estacionales.
GXO Logistics (NYSE: GXO)는 PRG Retail Group과 이탈리아에서 관리 운송 파트너로서 계약을 체결했습니다. GXO는 롬바르디아, 에밀리아 로마냐, 피에몬테 지역의 일부 Toys Center, Bimbostore, Fao Schwarz 매장을 위해 카스텔 산 조반니 창고에서 운송 업무를 관리할 예정입니다.
이번 파트너십은 GXO의 운송사 중립 모델과 다음과 같은 기술 솔루션을 활용합니다:
- Track&Trace 포털을 통한 실시간 배송 추적
- 맞춤형 대시보드 및 보고 도구
- 비용 최적화를 위한 KPI 추적
- 직접 배송 적재 최적화
GXO는 고객 서비스, 운송사 관리, 분쟁 해결을 포함한 종합적인 운송 관리 서비스를 제공하며, 대량 물량과 시즌별 피크 대응 능력을 갖추고 있습니다.
GXO Logistics (NYSE : GXO) a signé un accord avec PRG Retail Group pour devenir son partenaire de transport géré en Italie. GXO prendra en charge les opérations de transport depuis l’entrepôt de Castel San Giovanni pour certains magasins Toys Center, Bimbostore et Fao Schwarz situés en Lombardie, Émilie-Romagne et Piémont.
Ce partenariat s’appuie sur le modèle carrier-neutral de GXO et ses solutions technologiques, notamment :
- Visibilité des expéditions en temps réel via le portail Track&Trace
- Tableaux de bord personnalisés et outils de reporting
- Suivi des KPI pour optimiser les coûts
- Optimisation des chargements pour les livraisons directes
GXO fournira des services complets de gestion du transport, incluant le service client, la gestion des transporteurs et la résolution des litiges, avec la capacité de gérer de gros volumes et les pics saisonniers.
GXO Logistics (NYSE: GXO) hat eine Vereinbarung mit PRG Retail Group unterzeichnet, um deren Managed-Transport-Partner in Italien zu werden. GXO wird die Transportabläufe vom Lager in Castel San Giovanni für ausgewählte Toys Center-, Bimbostore- und Fao Schwarz-Filialen in den Regionen Lombardei, Emilia-Romagna und Piemont übernehmen.
Die Partnerschaft nutzt GXOs carrier-neutrales Modell und technologische Lösungen, darunter:
- Echtzeit-Sendungsverfolgung über das Track&Trace-Portal
- Individuelle Dashboards und Berichtstools
- KPI-Überwachung zur Kostenoptimierung
- Optimierung der Direktlieferungen
GXO bietet umfassende Transportmanagement-Dienstleistungen, einschließlich Kundenservice, Spediteurverwaltung und Streitbeilegung, mit der Fähigkeit, große Volumina und saisonale Spitzen abzuwickeln.
- Expansion into managed transport services with major retail brands
- Implementation of advanced digital tracking and optimization solutions
- Strategic positioning to handle seasonal peaks and large volumes
- None.
Insights
GXO's new partnership with PRG Retail Group represents a strategic expansion of its service portfolio in Italy, moving beyond core warehousing operations into managed transport services – a notable diversification that strengthens its integrated logistics offerings.
This agreement positions GXO to manage the critical transport chain for three major retail brands (Toys Center, Bimbostore, and Fao Schwarz) across three economically significant Italian regions. The contract showcases GXO's ability to win business from established retailers by leveraging its technological advantages, particularly its real-time shipment visibility systems and cost optimization solutions.
The deal's strategic value extends beyond immediate revenue generation. By deploying its carrier-neutral model, GXO can maintain healthy margins while delivering service quality – crucial in the retail sector where logistics costs significantly impact profitability. The toy and children's retail segment presents unique logistics challenges, including seasonal volume fluctuations, complex SKU management, and strict delivery windows to maintain in-store availability.
This partnership validates GXO's technology investments and demonstrates its ability to successfully cross-sell additional services to retail clients. The comprehensive solution including carrier management, customer service oversight, and dispute resolution provides multiple touchpoints that deepen the client relationship and potentially create additional revenue opportunities.
While financial terms remain undisclosed, this agreement aligns perfectly with GXO's strategy of building recurring revenue relationships with established retailers. The win supports GXO's positioning as a technology-forward logistics provider capable of handling specialized retail requirements beyond basic warehousing.
TREZZO SULL'ADDA, Italy, April 15, 2025 (GLOBE NEWSWIRE) -- GXO Logistics, Inc. (NYSE: GXO), the world’s largest pure-play contract logistics provider, announced today the signing of an agreement with PRG Retail Group, one of the main retailers of children's items and toys, to serve as its managed transport partner. GXO will supervise the transport chain from the Castel San Giovanni warehouse for an important selection of Toys Center, Bimbostore and Fao Schwarz stores in the regions of Lombardy, Emilia Romagna and Piedmont, providing customized solutions based on technologies that provide real-time visibility on shipments and optimize costs.
"Following the recent expansion of our transport solutions to include a new managed transport service, we are proud to be able to count major brands such as Toys Center, Bimbostore and Fao Schwarz among our customers," said Alessandro Renzo, GXO's Managing Director for Italy and Switzerland. "Thanks to our proven transport network and logistics expertise we will be able to offer a streamlined service, capable of handling large volumes and seasonal peaks."
GXO’s carrier-neutral model leverages a vast network of carriers to identify solutions tailored to each customer’s needs to optimize outbound transport flows. GXO’s expert teams will support PRG Retail Group in all aspects of transport, ensuring optimization of loads through direct deliveries to ensure greater control, as well as managing all aspects of customer service, carriers and disputes.
GXO’s managed transport service also includes state-of-the-art digital solutions, including customized dashboards, a Track&Trace portal to track shipments and view real-time delivery status, reporting tools and KPI tracking that improve visibility and optimize costs.
"We are satisfied with this agreement with GXO, a partner we have chosen for its reliability in guaranteeing service levels and its know-how in retail and transport," said Marco Fontana, Logistics & Import-Export Director PRG Retail Group.
About GXO Logistics
GXO Logistics, Inc. (NYSE: GXO) is the world’s largest pure-play contract logistics provider and is benefiting from the rapid growth of ecommerce, automation and outsourcing. GXO is committed to providing an inclusive, world-class workplace for more than 150,000 team members across more than 1,000 facilities totaling approximately 200 million square feet. The company partners with the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed. GXO corporate headquarters is in Greenwich, Connecticut, USA. Visit GXO.com for more information and connect with GXO on LinkedIn, X, Facebook, Instagram and YouTube.
About PRG Retail Group
PRG Retail Group, founded in Italy in 2015, is the leading Kids & Family Hub in the childcare and toy sector with 551 stores in 4 countries (Italy, Spain, Portugal, Greece) and a workforce of over 4,000 people. It includes the Prénatal, Bimbostore and Toys Center chains and holds the exclusive licences for FAO Schwarz and, in the Iberian peninsula, for Toys‘R’Us, as well as being a minority shareholder in the King Jouet Group. For further information www.prenatalretailgroup.com
Media contact
Anne Lafourcade
GXO
+33 (0)6 75 22 52 90
anne.lafourcade@gxo.com
FAQ
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