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WSIB Migrates Policy Administration, Underwriting, and Billing Operations onto Guidewire Cloud

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Workplace Safety and Insurance Board (WSIB) has successfully migrated its PolicyCenter and BillingCenter systems to Guidewire Cloud. This implementation, led by Wipro, aims to enhance the company's underwriting, policy administration, and billing management operations. The cloud migration transfers system maintenance responsibility to Guidewire, enabling WSIB to stay current with technology innovations and focus on value-added work. The project was completed on time and on budget, with users reporting positive feedback about the systems' stability and ease of use. WSIB plans to leverage new cloud-only features and integrate with third-party insurtech solutions through the Guidewire Marketplace.

Il Consiglio per la Sicurezza sul Lavoro e l'Assicurazione (WSIB) ha completato con successo la migrazione dei suoi sistemi PolicyCenter e BillingCenter su Guidewire Cloud. Questa implementazione, guidata da Wipro, mira a migliorare le operazioni di underwriter, amministrazione delle polizze e gestione delle fatturazioni dell'azienda. La migrazione al cloud trasferisce la responsabilità della manutenzione del sistema a Guidewire, consentendo a WSIB di rimanere aggiornata con le innovazioni tecnologiche e concentrarsi su attività a valore aggiunto. Il progetto è stato completato nei tempi previsti e nel budget stabilito, con gli utenti che riportano feedback positivi sulla stabilità e facilità d'uso dei sistemi. WSIB prevede di sfruttare le nuove funzionalità esclusivamente disponibili nel cloud e di integrarsi con soluzioni insurtech di terze parti attraverso il Marketplace di Guidewire.

La Junta de Seguridad y Compensación Laboral (WSIB) ha migrado con éxito sus sistemas PolicyCenter y BillingCenter a Guidewire Cloud. Esta implementación, liderada por Wipro, tiene como objetivo mejorar las operaciones de suscripción, administración de pólizas y gestión de facturación de la empresa. La migración a la nube transfiere la responsabilidad del mantenimiento del sistema a Guidewire, lo que permite a WSIB mantenerse al día con las innovaciones tecnológicas y concentrarse en el trabajo de valor añadido. El proyecto se completó a tiempo y dentro del presupuesto, con usuarios que informan comentarios positivos sobre la estabilidad y facilidad de uso de los sistemas. WSIB planea aprovechar las nuevas características exclusivas de la nube e integrarse con soluciones insurtech de terceros a través del Marketplace de Guidewire.

직장 안전 및 보험 위원회(WSIB)Guidewire Cloud로 PolicyCenter 및 BillingCenter 시스템을 성공적으로 마이그레이션했습니다. Wipro가 주도한 이번 구현은 회사의 인수, 정책 관리 및 청구 관리를 개선하는 것을 목표로 합니다. 클라우드 마이그레이션은 시스템 유지 관리 책임을 Guidewire로 이전하여 WSIB가 기술 혁신을 최신 상태로 유지하고 부가 가치 작업에 집중할 수 있도록 합니다. 프로젝트는 예정된 일정과 예산 내에 완료되었으며, 사용자들은 시스템의 안정성과 사용 용이성에 대해 긍정적인 피드백을 보고하고 있습니다. WSIB는 새로운 클라우드 전용 기능을 활용하고 Guidewire Marketplace를 통해 제3자 인슈어테크 솔루션과 통합할 계획입니다.

Le Conseil de la sécurité au travail et de l'assurance (WSIB) a migré avec succès ses systèmes PolicyCenter et BillingCenter vers Guidewire Cloud. Cette mise en œuvre, dirigée par Wipro, vise à améliorer les opérations de souscription, d'administration des polices et de gestion des factures de l'entreprise. La migration vers le cloud transfère la responsabilité de la maintenance du système à Guidewire, permettant à WSIB de rester à jour avec les innovations technologiques et de se concentrer sur des travaux à valeur ajoutée. Le projet a été réalisé dans les délais et le budget impartis, les utilisateurs faisant état de retours positifs sur la stabilité et la facilité d'utilisation des systèmes. WSIB envisage de tirer parti de nouvelles fonctionnalités exclusives au cloud et de s'intégrer aux solutions insurtech tierces via le Marketplace de Guidewire.

Das Arbeitsplatzsicherheits- und Schadensversorgungsamt (WSIB) hat erfolgreich seine Systeme PolicyCenter und BillingCenter in die Guidewire Cloud migriert. Diese Implementierung, die von Wipro geleitet wurde, zielt darauf ab, die Vorgänge in den Bereichen Underwriting, Policenverwaltung und Rechnungsmanagement des Unternehmens zu optimieren. Die Migration in die Cloud überträgt die Verantwortung für die Systemwartung an Guidewire, was es der WSIB ermöglicht, mit technischen Innovationen Schritt zu halten und sich auf wertschöpfende Arbeiten zu konzentrieren. Das Projekt wurde pünktlich und im Budgetrahmen abgeschlossen, wobei die Benutzer positives Feedback zur Stabilität und Benutzerfreundlichkeit der Systeme berichteten. Die WSIB plant, neue cloud-exklusive Funktionen zu nutzen und sich über den Guidewire Marketplace mit Lösungen von Drittanbietern im Insurtech-Bereich zu integrieren.

Positive
  • Successful on-time and on-budget cloud migration implementation
  • Reduced operational burden by transferring system maintenance to Guidewire
  • Enhanced business agility and modernization capabilities
  • Access to new cloud-only features and third-party insurtech integrations
Negative
  • None.

Insights

The WSIB's successful migration of PolicyCenter and BillingCenter to Guidewire Cloud represents a significant operational shift for Guidewire's enterprise business. This implementation demonstrates strong market validation for Guidewire's cloud strategy, particularly in the workers' compensation sector. The migration was completed on time and within budget, which is noteworthy for large-scale enterprise software deployments.

The deal strengthens Guidewire's recurring revenue stream through the cloud subscription model, moving away from traditional on-premises licensing. The successful implementation with WSIB, a major workers' compensation board, could accelerate Guidewire's cloud adoption among other insurance providers, especially in the public sector. The integration capabilities with insurtech solutions through the Guidewire Marketplace create additional revenue opportunities through the partner ecosystem.

Workers’ compensation insurer leveraging Guidewire Cloud to increase business agility and deliver more value to customers

TORONTO & SAN MATEO, Calif.--(BUSINESS WIRE)-- The Workplace Safety and Insurance Board (WSIB), a leading workplace compensation board in Ontario, and Guidewire (NYSE: GWRE) announced that the WSIB successfully deployed Guidewire PolicyCenter and Guidewire BillingCenter on Guidewire Cloud to power and simplify the company’s underwriting, policy administration, billing management, and IT operations, adapt more quickly to changing market demands, and deliver more value to its policyholders. The agency migrated its existing on-premises PolicyCenter and BillingCenter installations onto Guidewire Cloud. Guidewire PartnerConnect Consulting Select member Wipro led the implementation project.

“Guidewire is a strategic technology platform for us, having proved its reliability, security, and stability since 2012,” said WSIB Chief Corporate Services and Technology Officer Andrea McKinney. “By moving to Guidewire Cloud, we’ve now transferred responsibility for system maintenance to Guidewire so we can modernize and stay current with its technology and innovations, thereby putting us in a better risk position from a technology perspective and enabling us to do more value-added work.”

McKinney continued, “Thanks to the incredible partnership our team had with Wipro and Guidewire, along with the change management and business readiness plans in place, we were able to implement PolicyCenter and BillingCenter on Guidewire Cloud on time and on budget, and have received positive feedback from our users about the products’ stability and ease of use. We’re looking forward to leveraging the world of innovation that comes with Guidewire Cloud by taking advantage of new cloud-only features and products such as Guidewire Jutro Digital Platform, and also integrating with the third-party, best-in-class insurtechs that comprise the Guidewire Marketplace and PartnerConnect ecosystem to deliver exemplary customer service.”

Wipro Solutions Canada Limited President and Managing Director Kim Watson added, "We are thrilled and honored to have led the successful cloud implementation of Guidewire PolicyCenter and BillingCenter at the WSIB. By harnessing the power of Guidewire Cloud, the WSIB has gained agility across their entire enterprise, enabling them to swiftly adapt to evolving market demands and seamlessly implement new tools and upgrades. This implementation reinforces their commitment to staying at the forefront of the insurance industry."

Guidewire Senior Vice President of Professional Services Michael Mahoney remarked, “We congratulate the WSIB on successfully migrating PolicyCenter and BillingCenter onto Guidewire Cloud. We’re delighted that Guidewire serves as the technology foundation to help the company transform its underwriting, risk selection, and pricing operations in the cloud, and we’re proud to provide the innovation platform for the WSIB to continually advance its mission to reduce the impact of workplace illness and injury on people and businesses in Ontario.”

About the Workplace Safety and Insurance Board (WSIB)

The Workplace Safety and Insurance Board provides wage-loss benefits, medical coverage and support to help people get back to work after a work-related injury or illness. Funded by premiums paid by Ontario businesses, the WSIB provides no-fault collective liability insurance and access to industry-specific health and safety information. Its mission is to reduce the impact of workplace illness and injury on people and businesses in Ontario. A big part of that effort is the support it provides to people who have suffered a work-related injury or illness, and to help them as they recover and safely return to work. The WSIB is one of the largest insurance organizations in North America, covering over five million people in more than 300,000 workplaces across Ontario.

About Wipro

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with more than 1,600 successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit http://www.guidewire.com/ and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Albert Lin

Public Relations Manager

Guidewire Software, Inc.

+1.415.205.4214

allin@guidewire.com

Source: Guidewire Software

FAQ

What did WSIB migrate to Guidewire Cloud in 2023?

WSIB migrated its PolicyCenter and BillingCenter installations from on-premises to Guidewire Cloud to power its underwriting, policy administration, and billing management operations.

Who led the Guidewire Cloud implementation for WSIB?

Wipro, a Guidewire PartnerConnect Consulting Select member, led the cloud implementation project for WSIB.

What benefits does WSIB gain from migrating to Guidewire Cloud (GWRE)?

The migration allows WSIB to increase business agility, modernize operations, stay current with technology innovations, reduce maintenance burden, and access new cloud-only features and insurtech integrations.

How was the performance of WSIB's Guidewire Cloud migration project?

The implementation was completed on time and on budget, with users reporting positive feedback about the systems' stability and ease of use.

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