The Portage la Prairie Mutual Insurance Company Deploys Guidewire ClaimCenter; Selects Additional Core and Data Products for Business Transformation
Portage la Prairie Mutual Insurance Company has deployed ClaimCenter as part of its Legacy System Replacement strategy, implementing it across all lines of business. The project was completed on time and under budget, with positive user feedback highlighting the system's ease of use. Portage has also selected additional Guidewire products including PolicyCenter, BillingCenter, and DataHub, aiming to enhance its data management and competitiveness. This phase marks a significant milestone for Portage in modernizing its insurance systems.
- Successful deployment of ClaimCenter under budget and on time.
- Positive user feedback on ClaimCenter's navigation and training efficiency.
- Selection of comprehensive new systems (PolicyCenter, BillingCenter, DataHub) to enhance data management.
- None.
The Portage la Prairie Mutual Insurance Company (Portage), a Canadian Property and Casualty (P&C) insurance provider, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Portage has successfully deployed ClaimCenter as its new claims management system in the first phase of its Legacy System Replacement strategy. The company implemented ClaimCenter to all lines of business at each of its regional offices.
John Mitchell, President and CEO, Portage said, “Our strategy was to stay as close to out of the box as possible, only making changes when it was essential to our business. That strategy was instrumental in completing the project on time and significantly under budget. User feedback about ClaimCenter has been positive, highlighting the system’s easy navigation, reduced training time, and ready access to client information.”
Portage also recently selected PolicyCenter, BillingCenter, Client Data Management, Rating Management, and Reinsurance Management as its new systems for policy administration, underwriting, billing, client data, rating, and reinsurance management. With these selections, the company is now a full InsuranceSuite customer. Portage also selected DataHub and InfoCenter as its enterprise-wide data management and business intelligence systems. Portage will be following the same strategy to implement these products as ClaimCenter: making only those changes essential to run its business.
Mitchell said, “The implementation of PolicyCenter and BillingCenter will complete the second of our three-phase Legacy System Replacement strategy. The final phase will involve transitioning from our legacy back-end financial and reporting system to Datahub. Once all of our data is transformed into DataHub, our data management capabilities and insights will be significantly enhanced. These new systems will enable us to improve our ability to compete in an evolving market.”
“We congratulate Portage on this significant milestone in its evolution and are humbled by its continued trust in the Guidewire platform,” said Mike Polelle, Chief Delivery Officer, Guidewire Software. “We applaud the company’s commitment to providing its policyholders with financial security for their assets, and look forward to working with the customer and its partners to deliver the cloud foundation for its future.”
Guidewire PartnerConnect Consulting member CGI led the ClaimCenter implementation project, hosting the product on its cloud platform. “We are pleased that Portage entrusted us to lead this implementation project,” said David Cameron, Senior Vice President, Greater Toronto Area, CGI. “We are excited to see Portage Mutual use ClaimCenter through our hosted platform to provide efficient and timely support to its customers during their times of greatest need. We look forward to working together in the future.”
Guidewire PartnerConnect Consulting member Deloitte are leading the project to implement PolicyCenter, BillingCenter, Client Data Management, Rating Management, Reinsurance Managemen
FAQ
What is the significance of Portage's ClaimCenter deployment for GWRE stock?
What systems has Portage selected from Guidewire?
How does Portage's system upgrade impact GWRE investors?
What phase is Portage currently in regarding its Legacy System Replacement?
What additional benefits does Portage expect from implementing DataHub?
