Jewelers Mutual® Group Renews Partnership with Guidewire to Support Overarching Customer Experience Transformation

Rhea-AI Summary

Guidewire (NYSE: GWRE) has expanded its partnership with Jewelers Mutual Group, enhancing core operations and adapting to market demands. This strategic move aims to leverage modern technology, improving customer experiences with round-the-clock access to services. The Guidewire Cloud provides agility through open architecture, internal controls, and compliance features. Jewelers Mutual has a strong financial standing, reflecting its commitment to the jewelry industry since 1913, and emphasizes continuous improvement to meet evolving customer needs.

Positive

• Expanded partnership enhances core operations and customer service capabilities.
• Guidewire Cloud offers improved agility and modernization benefits for Jewelers Mutual.

Negative

• None.

SAN MATEO, Calif.--(BUSINESS WIRE)-- Jewelers Mutual® Group, the insurance and business solutions provider dedicated to serving the jewelry industry since 1913, today announced the extension of its partnership with Guidewire (NYSE: GWRE). Expanded capabilities will power and simplify core operations, allowing Jewelers Mutual to continue to adapt to changing market demands and deliver additional value to its customers.

“Our business strategy revolves around leveraging modern technology and data to create great experiences for our customers, providing them with the information and services they need anytime, anywhere, on any device,” said Scott Murphy, president and chief executive officer at Jewelers Mutual. “Partnership with Guidewire continues to be a foundational digital investment.”

Guidewire Cloud provides an open architecture with improved cycle times to change, enabling clients to be more agile to changing market conditions. Benefits built into Guidewire Cloud include internal controls, business continuity and resiliency, disaster recovery, and SOC2 compliance.

“We appreciate Jewelers Mutual’s confidence in our partnership as well as in InsuranceSuite on Guidewire Cloud and look forward to joining in their mission to deliver meaningful solutions for the evolving needs of customers,” said John Mullen, president and chief revenue officer, Guidewire.

About Jewelers Mutual Group

Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Consumers put their trust in Jewelers Mutual to protect their personal jewelry and the special moments it represents. The Group insurers’ strong financial position is reflected in their 35 consecutive ratings of “A+ Superior” from AM Best Company, as of November 2021. Today, Jewelers Mutual Group continues to raise the tide of the industry by listening to what jewelers need and offering products and services that meet those needs. A suite of powerful solutions is offered that enables businesses to streamline and grow, run secure and successful operations, and bring them closer to their customers. The Group insurers are Jewelers Mutual Insurance Company, SI (a stock insurer) and JM Specialty Insurance Company. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. The Jewelers Mutual home office is in Neenah, Wisconsin, with other Group offices in Dallas, Texas and Miami, Florida. To learn more, visit JewelersMutual.com.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit http://www.guidewire.com/ and follow us on Twitter and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221020005347/en/

Diana Stott

Director, Communications

Guidewire Software, Inc.

+1.650.781.9955

dstott@guidewire.com



Jessica VandenHouten

Jewelers Mutual Group

mediainquiries@jminsure.com

Source: Guidewire Software, Inc.

FAQ

What is Guidewire's stock symbol?

Guidewire's stock symbol is GWRE.

When did Guidewire announce its partnership extension with Jewelers Mutual?

Guidewire announced the partnership extension on October 20, 2022.

What benefits does Guidewire Cloud provide to Jewelers Mutual?

Guidewire Cloud provides enhanced agility, internal controls, business continuity, and SOC2 compliance for Jewelers Mutual.

What industry does Jewelers Mutual Group serve?

Jewelers Mutual Group serves the jewelry industry by providing insurance and business solutions.

How long has Jewelers Mutual Group been in operation?

Jewelers Mutual Group has been operating since 1913.