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Church Mutual® Selects Guidewire Cloud to Accelerate Claims Transformation

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Church Mutual Insurance Company has announced its subscription to ClaimCenter in Guidewire Cloud, enhancing its claims transformation. Originally selecting Guidewire in 2019, Church Mutual aims to modernize its infrastructure, improve customer engagement, and accelerate growth. The implementation will occur across its four entities, enabling a streamlined approach to updates and decreasing reliance on on-premise solutions. This cloud move is expected to reduce capital investments and provide better analytics to meet diverse customer needs.

Positive
  • Transition to Guidewire Cloud enhances claims transformation and modernizes infrastructure.
  • Elimination of capital investments associated with on-premise hosting over five years.
  • Improved analytics support customer engagement and service.
Negative
  • None.

Church Mutual Insurance Company, S.I. (a stock insurer)1, a market leader providing insurance services for faith-based organizations and other compatible markets, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Church Mutual will be subscribing to ClaimCenter in Guidewire Cloud to accelerate its claims transformation. The company originally selected Guidewire in 2019 to modernize its infrastructure and improve customer engagement to accelerate growth. Church Mutual will implement ClaimCenter in Guidewire Cloud by line of business within each of its four entities.

Scott Names, senior vice president – Shared Services and chief information officer, Church Mutual, said, “Our business strategy has always focused on moving to the cloud. Implementing Guidewire fits into that strategy by keeping us current on Guidewire releases and eliminating the need to keep multiple environments in sync.”

“Speed-to-market is a key driver for Church Mutual. Since Guidewire will be releasing new updates, features, and functionality to the Guidewire Cloud first, we want to leverage those upgrades, their knowledge in supporting their application, and overall expertise,” said Craig Huss, chief information security officer and assistant vice president – Information Technology, Church Mutual. “Guidewire Cloud provides us an advantage from a disaster recovery standpoint by reducing our on-premise dependency and complexity. This will allow our team to focus on delivering the key services our business and customers need. Lastly, the Guidewire Cloud eliminates capital investments required for on-premise hosting and hardware lifecycle management over a five-year period.”

Joy Slogar, assistant vice president – Claims, Church Mutual, said, “A cloud implementation enables us to be very nimble and flexible to meet the digital needs that our ever-changing and very diverse customer base is looking for. Also, the data aspect of Guidewire Cloud is huge for us, offering transparency, accuracy, and insight to enhance our analytics and help us offer better service to our customers who are at the forefront of everything we do.”

“We welcome Church Mutual as a Guidewire Cloud customer and deeply appreciate the confidence the company has placed in our cloud services capabilities to power its claims transformation,” said Frank O’Dowd, chief sales officer, Guidewire Software. “We admire the company’s commitment to its customers and look forward to helping Church Mutual adapt and succeed in the rapidly-changing insurance industry.”

About Church Mutual Insurance Company

Church Mutual Insurance Company, S.I., founded in 1897, offers specialized insurance for religious organizations of all denominations, public and private K-12 schools, colleges and universities, senior living facilities, camps and conference centers, and nonprofit and human services organizations throughout the United States. Church Mutual markets most lines of commercial property and liability insurance, including multi-peril, workers' compensation and commercial auto insurance. In addition to insurance, Church Mutual provides a spectrum of value-added solutions that benefit its customers. Church Mutual holds the following honors:

  • A.M. Best Company "A" (excellent) rating
  • BenchmarkPortal Top 10 National Customer Service Center
  • Wisconsin 75 Top Private Company by Deloitte US, 2016, 2017, 2018, 2019 and 2020
  • Wisconsin 75 Distinguished Performer: Innovation by Deloitte US 2019
  • Futuremakers Partner by Wisconsin Technical College System
  • Celent Model Insurer for innovation and emerging technologies
  • Award in Innovation for entrepreneurialism and innovation by National Association of Mutual Insurance Companies

Learn more at www.churchmutual.com.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

1Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.

FAQ

What is the significance of Church Mutual subscribing to ClaimCenter in Guidewire Cloud?

The subscription signifies a significant upgrade in Church Mutual's claims processing capabilities, enhancing efficiency and customer engagement.

When did Church Mutual first select Guidewire for its services?

Church Mutual initially selected Guidewire in 2019 to modernize its infrastructure.

What are the expected benefits of implementing ClaimCenter in Guidewire Cloud?

Benefits include improved customer service, reduced capital investments, and enhanced analytics for better decision-making.

What is the ticker symbol for Guidewire Software?

The ticker symbol for Guidewire Software is GWRE.

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