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Ascot U.S. Selects Guidewire to Modernize Claims IT Operations

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Ascot U.S. partners with Guidewire (NYSE: GWRE) to enhance claims business and catastrophe management. Ascot U.S. selects Guidewire ClaimCenter on Guidewire Cloud and Guidewire Canvas to improve operations and customer service.
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The partnership between Ascot U.S. and Guidewire represents a strategic move to enhance operational efficiency and customer service in the insurance industry. By adopting Guidewire ClaimCenter on Guidewire Cloud, Ascot U.S. is positioning itself to benefit from a modernized claims processing system that can lead to faster claims resolution, improved customer satisfaction and potentially lower operational costs in the long run.

From a market perspective, this collaboration could be seen as a response to the increasing demand for digital transformation in the insurance sector. Companies that leverage cloud-based solutions are often able to adapt more swiftly to market changes and regulatory requirements, which can provide a competitive edge. The adoption of Guidewire Canvas for catastrophe management also indicates a commitment to advanced risk management, which is critical for maintaining financial stability and customer trust during high-impact events.

Investors in Guidewire (NYSE: GWRE) may interpret this announcement as a positive indicator of the company's market penetration and product validation, suggesting potential for revenue growth. Guidewire's ability to secure deals with insurance firms like Ascot U.S. highlights its market leadership and the maturity of its products. For Ascot U.S., the investment in Guidewire's technology could translate to operational cost savings over time, as system maintenance responsibilities shift to Guidewire, allowing Ascot to focus on its core business activities.

It's also important to consider the potential for scalability offered by cloud solutions. As Ascot U.S. grows, its claims system can easily scale to meet increasing demand without the need for significant additional investment in IT infrastructure. This scalability can be a crucial factor in managing costs and supporting business expansion.

The technical aspects of this partnership underscore the importance of resilient and secure platforms in the insurance industry, especially when handling sensitive claims data. The mention of Guidewire's track record of successful implementation projects suggests a lower risk of implementation failure, which is a common concern with IT projects. Furthermore, the selection of SmartCOMM™ for customer communications management indicates a holistic approach to client engagement, enhancing the overall user experience.

By transferring system maintenance to Guidewire, Ascot U.S. can ensure it remains on the cutting edge of technology without the burden of managing these updates in-house. This strategy allows Ascot U.S. to leverage Guidewire's expertise to stay abreast of innovations in claims handling, which can be critical for maintaining a competitive advantage in a rapidly evolving industry.

NEW YORK & SAN MATEO, Calif.--(BUSINESS WIRE)-- Ascot U.S. and Guidewire (NYSE: GWRE) announced that Ascot U.S. selected Guidewire ClaimCenter on Guidewire Cloud to power its claims business, simplify IT operations, adapt quickly to changing market demands, and enhance the value delivered to its brokers and policyholders. The company also selected Guidewire Canvas to optimize catastrophe management.

Ascot U.S. Chief Claims Officer Marina Barg said, “Ascot U.S. is delighted to partner with Guidewire to assist our claims teams in providing continued exceptional service to our customers and in meeting the needs of our client-, risk-, and tech-centric brand and business strategy. This partnership ensures that we will continue to use the best technology available to make the claims handling process more efficient from workflow and data perspectives, and to leverage Guidewire’s expertise in keeping up with the latest in claims handling capabilities.”

“We selected ClaimCenter on Guidewire Cloud because Guidewire has the modern, resilient, scalable, and secure platform and market leadership, product maturity, and track record of successful implementation projects that we were looking for,” said Ascot Group Chief Information Officer Owen Williams. “By leveraging Guidewire Cloud, we will be able to transfer system maintenance to Guidewire and stay current on their latest technology and innovations.”

Guidewire Chief Sales Officer David Laker said, “We are pleased that Ascot U.S. has entrusted Guidewire to transform its claims operations and advance its mission of offering clients the utmost financial security while delivering bespoke products and world-class service ― pre- and post-claims.”

Ascot U.S. also selected SmartCOMM™ from Smart Communications for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.

About Ascot U.S.

Ascot Insurance is a leading specialty risk-assumption organization, providing a wide range of insurance products and services to businesses and individuals around the world. Ascot’s insurance products are issued by insurance company affiliates within the Ascot Group, each of which is rated A (Excellent) by AM Best Company.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with more than 1,600 successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit http://www.guidewire.com/ and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Diana Stott

Director, Communications

Guidewire Software, Inc.

+1.650.781.9955

dstott@guidewire.com

Source: Guidewire Software, Inc.

FAQ

What technology did Ascot U.S. select from Guidewire to power its claims business?

Ascot U.S. selected Guidewire ClaimCenter on Guidewire Cloud.

Why did Ascot U.S. choose Guidewire for its claims operations?

Ascot U.S. chose Guidewire for its modern, resilient, scalable, and secure platform, market leadership, and successful implementation projects.

What other solution did Ascot U.S. select from Guidewire for catastrophe management?

Ascot U.S. selected Guidewire Canvas to optimize catastrophe management.

Which technology did Ascot U.S. choose for customer communications management?

Ascot U.S. chose SmartCOMM™ from Smart Communications.

Who is the Chief Claims Officer of Ascot U.S.?

The Chief Claims Officer of Ascot U.S. is Marina Barg.

GUIDEWIRE SOFTWARE, INC.

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