Loop and Global-e Partner to Simplify Cross-Border Returns for Merchants and Consumers
Loop, a commerce operations platform for Shopify brands, has announced a strategic partnership with Global-e, a leading platform for global direct-to-consumer e-commerce. The collaboration aims to simplify cross-border returns management by consolidating domestic and international returns into a single streamlined system.
The partnership combines Loop's returns management expertise with Global-e's e-commerce capabilities, offering merchants key benefits including: streamlined returns from any location, sophisticated return policy management, increased revenue retention through Store Credit for international returns, enhanced reporting capabilities, and competitive international shipping rates through Global-e's carrier network.
As Merchant of Record on global e-commerce orders, Global-e handles duties, taxes, and cross-border operations, enabling merchants to navigate international e-commerce complexities while ensuring compliance and reducing administrative burdens.
Loop, una piattaforma per le operazioni commerciali dedicata ai brand Shopify, ha annunciato una partnership strategica con Global-e, una piattaforma leader nel commercio elettronico diretto al consumatore a livello globale. La collaborazione ha l'obiettivo di semplificare la gestione dei resi transfrontalieri consolidando i resi nazionali e internazionali in un unico sistema snello.
La partnership unisce l'expertise di Loop nella gestione dei resi con le capacità e-commerce di Global-e, offrendo ai commercianti vantaggi chiave tra cui: gestione dei resi semplificata da qualsiasi luogo, gestione sofisticata delle politiche di reso, maggiore recupero di entrate tramite Credito Negozio per i resi internazionali, capacità di reporting avanzate e tariffe di spedizione internazionali competitive attraverso la rete di corrieri di Global-e.
In qualità di Merchant of Record per gli ordini di e-commerce globali, Global-e si occupa di dazi, tasse e operazioni transfrontaliere, consentendo ai commercianti di affrontare le complessità dell'e-commerce internazionale garantendo al contempo conformità e riducendo gli oneri amministrativi.
Loop, una plataforma de operaciones comerciales para marcas de Shopify, ha anunciado una asociación estratégica con Global-e, una plataforma líder en comercio electrónico directo al consumidor a nivel global. La colaboración busca simplificar la gestión de devoluciones transfronterizas consolidando las devoluciones nacionales e internacionales en un único sistema optimizado.
La asociación combina la experiencia en gestión de devoluciones de Loop con las capacidades de comercio electrónico de Global-e, ofreciendo a los comerciantes beneficios clave como: devoluciones optimizadas desde cualquier ubicación, gestión sofisticada de políticas de devolución, mayor retención de ingresos a través de Crédito de Tienda para devoluciones internacionales, capacidades de reporte mejoradas y tarifas de envío internacional competitivas a través de la red de transportistas de Global-e.
Como Merchant of Record en pedidos de comercio electrónico globales, Global-e se encarga de derechos, impuestos y operaciones transfronterizas, permitiendo a los comerciantes navegar por las complejidades del comercio electrónico internacional mientras garantiza el cumplimiento y reduce la carga administrativa.
Loop는 Shopify 브랜드를 위한 상거래 운영 플랫폼으로, 글로벌 소비자 직접 판매를 위한 선도적인 플랫폼인 Global-e와 전략적 파트너십을 발표했습니다. 이번 협력은 국내 및 국제 반품을 단일 통합 시스템으로 정리하여 국경 간 반품 관리를 간소화하는 것을 목표로 합니다.
이 파트너십은 Loop의 반품 관리 전문성과 Global-e의 전자상거래 역량을 결합하여 상인에게 다음과 같은 주요 이점을 제공합니다: 모든 위치에서의 간소화된 반품, 정교한 반품 정책 관리, 국제 반품을 위한 상점 크레딧을 통한 수익 증가, 향상된 보고 기능, 그리고 Global-e의 운송 네트워크를 통한 경쟁력 있는 국제 배송 요금.
글로벌 전자상거래 주문의 Merchant of Record로서 Global-e는 세금, 관세 및 국경 간 운영을 처리하여 상인이 국제 전자상거래의 복잡성을 탐색하고 규정을 준수하며 행정 부담을 줄일 수 있도록 지원합니다.
Loop, une plateforme d'opérations commerciales pour les marques Shopify, a annoncé un partenariat stratégique avec Global-e, une plateforme leader du commerce électronique direct au consommateur à l'échelle mondiale. Cette collaboration vise à simplifier la gestion des retours transfrontaliers en consolidant les retours nationaux et internationaux dans un système rationalisé unique.
Le partenariat associe l'expertise de Loop en gestion des retours aux capacités de commerce électronique de Global-e, offrant aux commerçants des avantages clés tels que: des retours simplifiés depuis n'importe quel emplacement, une gestion sophistiquée des politiques de retour, une rétention de revenus accrue grâce au Crédit Magasin pour les retours internationaux, des capacités de reporting améliorées et des tarifs de livraison internationaux compétitifs grâce au réseau de transporteurs de Global-e.
En tant que Merchant of Record pour les commandes de commerce électronique mondiales, Global-e gère les droits, les taxes et les opérations transfrontalières, permettant aux commerçants de naviguer dans les complexités du commerce électronique international tout en garantissant la conformité et en réduisant les charges administratives.
Loop, eine Handelsoperationsplattform für Shopify-Marken, hat eine strategische Partnerschaft mit Global-e, einer führenden Plattform für den globalen Direktvertrieb im E-Commerce, bekannt gegeben. Die Zusammenarbeit zielt darauf ab, die Verwaltung grenzüberschreitender Rücksendungen zu vereinfachen, indem inländische und internationale Rücksendungen in ein einziges, optimiertes System konsolidiert werden.
Die Partnerschaft kombiniert die Expertise von Loop im Rücksendezmanagement mit den E-Commerce-Fähigkeiten von Global-e und bietet Händlern wichtige Vorteile, darunter: vereinfachte Rücksendungen von jedem Standort, ausgeklügeltes Management von Rückgaberechtsrichtlinien, erhöhte Einnahmebeibehaltung durch Store Credit für internationale Rücksendungen, verbesserte Berichtsfunktionen und wettbewerbsfähige internationale Versandkosten über das Carrier-Netzwerk von Global-e.
Als Merchant of Record bei globalen E-Commerce-Bestellungen kümmert sich Global-e um Zölle, Steuern und grenzüberschreitende Operationen, sodass Händler die Komplexitäten des internationalen E-Commerce navigieren und gleichzeitig Compliance sicherstellen und die Verwaltungsaufwände reduzieren können.
- Partnership enables merchants to expand into 50 new markets
- Streamlines global returns management into a single system
- Reduces administrative burden and operational complexity
- Provides competitive international shipping rates
- Offers enhanced revenue retention through Store Credit for international returns
- None.
Insights
This strategic partnership represents a significant competitive advantage for Global-e (GLBE) in the rapidly expanding cross-border e-commerce market. The integration addresses a critical gap in international e-commerce operations, where returns management has traditionally been a major friction point affecting both merchant adoption and consumer confidence.
The partnership's timing is particularly strategic, considering that cross-border e-commerce is projected to grow at a CAGR of 25.1% through 2027. By simplifying returns management across 50+ markets, Global-e strengthens its value proposition in several key ways:
- Enhanced merchant acquisition potential through reduced operational complexity and administrative burden
- Improved revenue retention through integrated store credit options for international returns
- Increased competitive moat through comprehensive end-to-end solutions
- Potential for higher merchant retention rates due to deeper platform integration
The partnership could significantly impact Global-e's merchant adoption rates and average revenue per user (ARPU). The ability to offer streamlined returns management reduces a major barrier to international expansion for merchants, potentially accelerating Global-e's merchant acquisition and platform adoption rates.
From a competitive standpoint, this integration creates a more comprehensive solution that differentiates Global-e from other cross-border e-commerce enablement platforms. The partnership's focus on operational efficiency and revenue retention aligns well with merchant priorities in the current market environment, where optimizing operations and maintaining profitability are crucial.
New partnership brings hassle-free cross-border returns to merchants and shoppers worldwide and expands Loop's global return capabilities.
New partnership brings together Loop’s industry-leading expertise in returns management and Global-e’s renowned global e-commerce capabilities to deliver a seamless, unified solution for worldwide operations. (Graphic: Business Wire)
Global-e’s support for expansion and role as Merchant of Record on global e-commerce orders enables Loop's merchants to navigate the complexities of international e-commerce with ease. By handling duties, taxes and other cross-border operations, the partnership ensures compliance, reduces administrative burdens and unlocks new revenue opportunities in global markets.
With this integration, merchants benefit from optimised global operations, accelerating international growth through specific capabilities such as:
- Streamlined returns from any location
- Sophisticated return policy management with Loop’s Workflows feature
- Increased revenue retention through Store Credit for international returns
- Enhanced reporting and insights for both domestic and international returns
- Competitive international shipping rates through Global-e’s extensive global carriers network
“Our new collaboration with Global-e sets a new standard for optimising cross-border commerce,” said Hannah Bravo, CEO of Loop. “This partnership combines our industry-leading expertise in returns management with Global-e’s renowned global e-commerce capabilities, delivering a seamless solution for worldwide operations within a unified system. By consolidating global returns, merchants will be empowered to simplify operations, reduce inefficiencies and create a smoother experience for their customers no matter where they live.”
"Loop's integration with Global-e simplified our international expansion dramatically. We were able to launch in 50 new markets without the typical operational complexity that comes with cross-border returns. The unified experience streamlined internal processes, allowing us to scale efficiently while maintaining focus on growth." - Joe D'Alesio, Head of Shipping Operations and Customer Experience at GoRuck
“The global e-commerce market offers exciting opportunities for brands to scale their business and boost revenue. At Global-e, we are dedicated to helping our retail clients provide seamless return options and implement return strategies that meet shoppers’ expectations while maintaining profitability for their brand,” said Matthew Merrilees, CEO North America for Global-e. “We are excited to integrate Loop into our comprehensive global e-commerce platform, offering merchants more flexibility and consistently delivering an enhanced experience, all while empowering them to drive sustainable growth."
To learn more about how Loop’s new partnership with Global-e can help transform your cross-border returns operations, please visit loopreturns.com.
About Loop
Loop is the industry’s leading commerce operations platform that empowers Shopify brands to streamline their entire customer journey, reduce friction, and maximise revenue. Its end-to-end approach integrates capabilities that help brands simplify their operations and delight customers, from initial orders to returns and exchanges. Offering features like Workflows, Instant Exchanges, Offset, and AI-powered tracking and visibility, Loop reduces costs, increases customer lifetime value, and retains revenue for more than 5,000 of the world’s most-loved Shopify brands. Loop has processed over 70.5 million returns and counting, and has helped merchants retain more than
About Global-e
Global-e (Nasdaq: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce. The chosen partner of over 1,000 brands and retailers across
View source version on businesswire.com: https://www.businesswire.com/news/home/20250210278908/en/
Media Contact:
LaunchLink for Loop
loop@launchlink.co
Global-e Media Contact
Sarah Schloss
Headline Media
sarah.schloss@headline.media
+1 914 506 5104
Source: Loop
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