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Loop, a leading commerce operations platform for Shopify brands, has announced a strategic partnership with Global-e, a major platform for global direct-to-consumer e-commerce. The collaboration aims to streamline cross-border returns management for merchants worldwide.
The partnership combines Loop's returns management expertise with Global-e's e-commerce capabilities to offer merchants a unified system for handling both domestic and international returns. Key features include streamlined returns processing from any location, sophisticated return policy management through Loop's Workflows feature, increased revenue retention via Store Credit for international returns, and enhanced reporting capabilities.
Global-e, acting as Merchant of Record, will handle duties, taxes, and cross-border operations, simplifying international e-commerce complexities. The integration has already shown success, as demonstrated by GoRuck's expansion into 50 new markets without typical operational complications.
Loop, una piattaforma leader nelle operazioni commerciali per i marchi Shopify, ha annunciato una partnership strategica con Global-e, una piattaforma importante per l'e-commerce diretto al consumatore a livello globale. La collaborazione mira a semplificare la gestione dei resi transfrontalieri per i commercianti di tutto il mondo.
La partnership combina l'expertise di Loop nella gestione dei resi con le capacità e-commerce di Global-e per offrire ai commercianti un sistema unificato per gestire sia i resi nazionali che internazionali. Le caratteristiche principali includono un'elaborazione dei resi semplificata da qualsiasi posizione, una gestione sofisticata delle politiche di reso attraverso la funzionalità Workflows di Loop, un aumento della retention dei ricavi tramite il credito di negozio per i resi internazionali e capacità di reporting migliorate.
Global-e, in qualità di Merchant of Record, si occuperà di dazi, tasse e operazioni transfrontaliere, semplificando le complessità dell'e-commerce internazionale. L'integrazione ha già mostrato successo, come dimostrato dall'espansione di GoRuck in 50 nuovi mercati senza le tipiche complicazioni operative.
Loop, una plataforma líder en operaciones comerciales para marcas de Shopify, ha anunciado una asociación estratégica con Global-e, una importante plataforma de comercio electrónico directo al consumidor a nivel global. La colaboración tiene como objetivo simplificar la gestión de devoluciones transfronterizas para comerciantes de todo el mundo.
La asociación combina la experiencia de Loop en la gestión de devoluciones con las capacidades de comercio electrónico de Global-e para ofrecer a los comerciantes un sistema unificado para manejar tanto devoluciones nacionales como internacionales. Las características clave incluyen un procesamiento de devoluciones simplificado desde cualquier ubicación, una gestión sofisticada de políticas de devolución a través de la función Workflows de Loop, un aumento en la retención de ingresos a través de crédito de tienda para devoluciones internacionales y capacidades de informes mejoradas.
Global-e, actuando como Merchant of Record, se encargará de los aranceles, impuestos y operaciones transfronterizas, simplificando las complejidades del comercio electrónico internacional. La integración ya ha mostrado éxito, como lo demuestra la expansión de GoRuck a 50 nuevos mercados sin las complicaciones operativas típicas.
Loop는 Shopify 브랜드를 위한 선도적인 상거래 운영 플랫폼으로, Global-e와 전략적 파트너십을 발표했습니다. Global-e는 글로벌 직접 소비자 전자상거래를 위한 주요 플랫폼입니다. 이번 협력은 전 세계 상인들을 위한 국경 간 반품 관리의 효율성을 높이는 것을 목표로 합니다.
이 파트너십은 Loop의 반품 관리 전문성과 Global-e의 전자상거래 기능을 결합하여 상인들에게 국내 및 국제 반품을 처리할 수 있는 통합 시스템을 제공합니다. 주요 기능으로는 모든 위치에서의 간소화된 반품 처리, Loop의 Workflows 기능을 통한 정교한 반품 정책 관리, 국제 반품을 위한 상점 크레딧을 통한 수익 유지 증가 및 향상된 보고 기능이 포함됩니다.
Global-e는 Merchant of Record로서 세금, 관세 및 국경 간 운영을 처리하여 국제 전자상거래의 복잡성을 간소화합니다. 이 통합은 GoRuck가 일반적인 운영 복잡성 없이 50개의 새로운 시장으로 확장한 사례에서 성공을 보여주었습니다.
Loop, une plateforme leader dans les opérations commerciales pour les marques Shopify, a annoncé un partenariat stratégique avec Global-e, une plateforme majeure pour le commerce électronique direct au consommateur à l'échelle mondiale. Cette collaboration vise à rationaliser la gestion des retours transfrontaliers pour les commerçants du monde entier.
Le partenariat combine l'expertise de Loop en gestion des retours avec les capacités e-commerce de Global-e pour offrir aux commerçants un système unifié pour gérer à la fois les retours nationaux et internationaux. Les fonctionnalités clés incluent un traitement des retours simplifié depuis n'importe quel endroit, une gestion sophistiquée des politiques de retour via la fonctionnalité Workflows de Loop, une augmentation de la rétention des revenus grâce au crédit magasin pour les retours internationaux, et des capacités de reporting améliorées.
Global-e, agissant en tant que Merchant of Record, s'occupera des droits de douane, des taxes et des opérations transfrontalières, simplifiant ainsi les complexités du commerce électronique international. L'intégration a déjà montré son succès, comme le prouve l'expansion de GoRuck dans 50 nouveaux marchés sans les complications opérationnelles habituelles.
Loop, eine führende Plattform für Handelsoperationen für Shopify-Marken, hat eine strategische Partnerschaft mit Global-e angekündigt, einer bedeutenden Plattform für globalen Direktvertrieb im E-Commerce. Die Zusammenarbeit zielt darauf ab, das Management von grenzüberschreitenden Rücksendungen für Händler weltweit zu optimieren.
Die Partnerschaft kombiniert die Rücksendungsmanagement-Expertise von Loop mit den E-Commerce-Fähigkeiten von Global-e, um Händlern ein einheitliches System zur Abwicklung sowohl nationaler als auch internationaler Rücksendungen anzubieten. Zu den Hauptmerkmalen gehören ein vereinfachter Rücksendeprozess von jedem Standort, ein ausgeklügeltes Management von Rücksendungsrichtlinien über die Workflows-Funktion von Loop, eine erhöhte Umsatzbindung durch Store Credit für internationale Rücksendungen und verbesserte Berichtsfunktionen.
Global-e, das als Merchant of Record fungiert, kümmert sich um Zölle, Steuern und grenzüberschreitende Operationen und vereinfacht so die Komplexitäten des internationalen E-Commerce. Die Integration hat bereits Erfolge gezeigt, wie die Expansion von GoRuck in 50 neue Märkte ohne typische operationale Komplikationen beweist.
- Strategic partnership enables expansion into new global markets
- Potential for increased revenue through simplified international operations
- Cost reduction through competitive international shipping rates
- Enhanced revenue retention capabilities through Store Credit system
- None.
New partnership brings hassle-free cross-border returns to merchants and shoppers worldwide and expands Loop's global return capabilities.
New partnership brings together Loop’s industry-leading expertise in returns management and Global-e’s renowned global e-commerce capabilities to deliver a seamless, unified solution for worldwide operations. (Graphic: Business Wire)
Global-e’s support for expansion and role as Merchant of Record on global e-commerce orders enables Loop's merchants to navigate the complexities of international e-commerce with ease. By handling duties, taxes and other cross-border operations, the partnership ensures compliance, reduces administrative burdens and unlocks new revenue opportunities in global markets.
With this integration, merchants benefit from optimized global operations, accelerating international growth through specific capabilities such as:
- Streamlined returns from any location
- Sophisticated return policy management with Loop’s Workflows feature
- Increased revenue retention through Store Credit for international returns
- Enhanced reporting and insights for both domestic and international returns
- Competitive international shipping rates through Global-e’s extensive global carriers network
“Our new collaboration with Global-e sets a new standard for optimizing cross-border commerce,” said Hannah Bravo, CEO of Loop. “This partnership combines our industry-leading expertise in returns management with Global-e’s renowned global e-commerce capabilities, delivering a seamless solution for worldwide operations within a unified system. By consolidating global returns, merchants will be empowered to simplify operations, reduce inefficiencies and create a smoother experience for their customers no matter where they live.”
"Loop's integration with Global-e simplified our international expansion dramatically. We were able to launch in 50 new markets without the typical operational complexity that comes with cross-border returns. The unified experience streamlined internal processes, allowing us to scale efficiently while maintaining focus on growth," - Joe D'Alesio, Head of Shipping Operations and Customer Experience at GoRuck.
“The global e-commerce market offers exciting opportunities for brands to scale their business and boost revenue. At Global-e, we are dedicated to helping our retail clients provide seamless return options and implement return strategies that meet shoppers’ expectations while maintaining profitability for their brand,” said Matthew Merrilees, CEO North America for Global-e. “We are excited to integrate Loop into our comprehensive global e-commerce platform, offering merchants more flexibility and consistently delivering an enhanced experience, all while empowering them to drive sustainable growth."
To learn more about how Loop’s new partnership with Global-e can help transform your cross-border returns operations, please visit loopreturns.com.
About Loop
Loop is the industry’s leading commerce operations platform that empowers Shopify brands to streamline their entire customer journey, reduce friction, and maximize revenue. Its end-to-end approach integrates capabilities that help brands simplify their operations and delight customers, from initial orders to returns and exchanges. Offering features like Workflows, Instant Exchanges, Offset, and AI-powered tracking and visibility, Loop reduces costs, increases customer lifetime value, and retains revenue for more than 5,000 of the world’s most-loved Shopify brands. Loop has processed over 70.5 million returns and counting, and has helped merchants retain more than
About Global-e
Global-e (Nasdaq: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce. The chosen partner of over 1,000 brands and retailers across
View source version on businesswire.com: https://www.businesswire.com/news/home/20250210944431/en/
Media Contact:
Walker Sands for Loop
loop@walkersands.com
Global-e Media Contact
Sarah Schloss
Headline Media
sarah.schloss@headline.media
+1 914 506 5104
Source: Loop
FAQ
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