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Genpact Recognized as a Leader in Procurement Outsourcing Services in the 2024 Everest Group PEAK Matrix® Assessment

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Genpact (NYSE: G) has been named a Leader in the 2024 Everest Group Procurement Outsourcing Services PEAK Matrix® Assessment for the fourth consecutive year. The recognition highlights Genpact's excellence in source-to-pay (S2P) services, innovation in advanced technologies including generative AI, and strategic partnerships with technology providers.

The company was evaluated among 24 global PO service providers and recognized for its comprehensive procurement solutions, including sourcing and category management, integrated procure-to-pay models, and advisory services. Genpact's strengths include deep domain expertise, advanced technologies, and a strong digital ecosystem through third-party partnerships. The company continues to expand its delivery presence across the US, Bulgaria, and the Philippines while integrating generative AI and automation across S2P processes.

Genpact (NYSE: G) è stata riconosciuta come Leader nella valutazione PEAK Matrix® 2024 del Everest Group sui servizi di outsourcing degli approvvigionamenti, per il quarto anno consecutivo. Questo riconoscimento evidenzia l'eccellenza di Genpact nei servizi source-to-pay (S2P), l'innovazione nelle tecnologie avanzate, tra cui l'intelligenza artificiale generativa, e le partnership strategiche con i fornitori di tecnologia.

La società è stata valutata tra 24 fornitori globali di servizi PO ed è stata riconosciuta per le sue soluzioni di approvvigionamento complete, inclusi sourcing e gestione delle categorie, modelli integrati procure-to-pay e servizi di consulenza. I punti di forza di Genpact includono una profonda esperienza di settore, tecnologie avanzate e un forte ecosistema digitale attraverso partnership con terze parti. L'azienda continua ad espandere la sua presenza operativa negli Stati Uniti, in Bulgaria e nelle Filippine, integrando l'intelligenza artificiale generativa e l'automazione nei processi S2P.

Genpact (NYSE: G) ha sido nombrado Líder en la evaluación PEAK Matrix® 2024 de Everest Group sobre servicios de subcontratación de compras, por cuarto año consecutivo. Este reconocimiento resalta la excelencia de Genpact en los servicios source-to-pay (S2P), la innovación en tecnologías avanzadas, incluyendo inteligencia artificial generativa, y las asociaciones estratégicas con proveedores de tecnología.

La compañía fue evaluada entre 24 proveedores globales de servicios PO y reconocida por sus soluciones integrales en compras, incluyendo aprovisionamiento y gestión de categorías, modelos integrados de procure-to-pay y servicios de asesoramiento. Las fortalezas de Genpact incluyen una profunda experiencia en el campo, tecnologías avanzadas y un sólido ecosistema digital a través de asociaciones con terceros. La empresa continúa expandiendo su presencia de entrega en EE. UU., Bulgaria y Filipinas, mientras integra inteligencia artificial generativa y automatización en procesos S2P.

Genpact (NYSE: G)는 2024 Everest Group 조달 아웃소싱 서비스 PEAK Matrix® 평가에서 4년 연속으로 리더로 선정되었습니다. 이번 인정은 Genpact의 소스-투-페이(S2P) 서비스에서의 우수성, 생성형 AI를 포함한 첨단 기술 혁신, 그리고 기술 제공업체와의 전략적 파트너십을 강조합니다.

회사는 24개의 글로벌 PO 서비스 제공업체 중 평가되었으며, 소싱 및 카테고리 관리, 통합 조달-지급 모델, 자문 서비스 등을 포함한 포괄적인 조달 솔루션에 대해 인정받았습니다. Genpact의 강점에는 깊은 도메인 전문성, 첨단 기술, 제3자 파트너십을 통한 강력한 디지털 생태계가 포함됩니다. 회사는 미국, 불가리아 및 필리핀 전역에 배달 프레젠스를 계속 확장하고 있으며, S2P 프로세스 전반에 걸쳐 생성형 AI와 자동화를 통합하고 있습니다.

Genpact (NYSE: G) a été désigné Leader dans l'évaluation PEAK Matrix® 2024 du Everest Group sur les services d'externalisation des achats, pour la quatrième année consécutive. Cette reconnaissance met en lumière l'excellence de Genpact dans les services source-to-pay (S2P), l'innovation dans les technologies avancées, y compris l'intelligence artificielle générative, et les partenariats stratégiques avec des fournisseurs de technologie.

L'entreprise a été évaluée parmi 24 prestataires mondiaux de services PO et reconnue pour ses solutions d'approvisionnement complètes, y compris le sourcing et la gestion des catégories, les modèles intégrés de procure-to-pay et les services de conseil. Les forces de Genpact incluent une expertise sectorielle approfondie, des technologies avancées et un écosystème numérique solide grâce à des partenariats avec des tiers. L'entreprise continue d'accroître sa présence de livraison aux États-Unis, en Bulgarie et aux Philippines, tout en intégrant l'intelligence artificielle générative et l'automatisation dans les processus S2P.

Genpact (NYSE: G) wurde zum vierten Mal in Folge als Leader im 2024 Everest Group Procurement Outsourcing Services PEAK Matrix® Assessment ausgezeichnet. Diese Anerkennung hebt die Exzellenz von Genpact in den Source-to-Pay (S2P)-Dienstleistungen, die Innovationen in fortschrittlichen Technologien, einschließlich generativer KI, und strategische Partnerschaften mit Technologieanbietern hervor.

Das Unternehmen wurde unter 24 globalen PO-Dienstleistern bewertet und für seine umfassenden Beschaffungslösungen, einschließlich Sourcing und Kategorienmanagement, integrierte Procure-to-Pay-Modelle und Beratungsdienste anerkannt. Die Stärken von Genpact umfassen tiefgehende Fachkenntnisse, fortschrittliche Technologien und ein starkes digitales Ökosystem durch Partnerschaften mit Dritten. Das Unternehmen expandiert weiterhin seine Lieferpräsenz in den USA, Bulgarien und den Philippinen und integriert generative KI und Automatisierung in die S2P-Prozesse.

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Fourth consecutive year of recognition highlights Genpact's expertise in sourcing and procurement, strong partner ecosystem, and advanced technology capabilities driving transformation for clients worldwide

NEW YORK, Nov. 20, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, today announced that it has been named a Leader for the fourth consecutive year in the 2024 Everest Group Procurement Outsourcing (PO) Services PEAK Matrix® Assessment. This recognition underscores Genpact's excellence in source-to-pay (S2P) services, as well as its innovation in advanced technologies including generative AI, and its partnerships with leading technology providers which together create competitive advantages for global enterprises.

Genpact earns recognition for helping clients transform procurement with technology and data analytics at the core.

"Transforming procurement with technology and data analytics at the core is essential for helping our clients maximize spend under management, reduce supply chain risk, and improve both supplier relationships and user experiences," said Steve Simko, Global Procurement Service Line Leader, Genpact. "We continue to develop our gen AI capabilities and enhance our S2P service offerings knowing that deep domain expertise, advanced technologies, and dynamic talent are critical to serving clients across industries and geographies." 

Everest Group evaluated 24 global PO service providers through its rigorous RFI process, client references, and market analyses. Amongst these, 22 providers were also assessed for their Source-to-Contract (S2C) capabilities, with Genpact recognized as a Leader in the 2024 S2C Services PEAK Matrix® Assessment. Leaders are distinguished by their superior technology capabilities, innovative engagement models, ongoing investment in sourcing and procurement capabilities, and operational scale to meet diverse client needs.

"Genpact offers end-to-end procurement services through its Center of Excellence-led capabilities in sourcing, category management, and integrated procure-to-pay (P2P) models," said Shirley Hung, Partner, Everest Group. "Supported by advisory capabilities, a strong digital ecosystem, and focus on user experience, Genpact is a Leader in Everest Group's 2024 Procurement Outsourcing PEAK Matrix® Assessment."

Genpact's PO package of services offers comprehensive solutions for sourcing and category management, integrated P2P, and advisory services. Its Leader ranking reflects its ability to:

  • Provide deep domain expertise, advanced technologies, and consulting capabilities for end-to-end procurement services and digitalization
  • Offer a strong digital ecosystem of best-of-breed procurement solutions and enabling technologies through third-party partnerships, including niche providers, beyond its in-house tools
  • Enhance the user experience by offering a unified front-end solution across S2P processes.

Genpact continues to enhance its integrated P2P offerings with methodologies such as digital smart enterprise processes and transformation maturity models, as well as solutions for planning, master data management, and vendor onboarding. The company also continues to expand its delivery presence with centers for P2P support across the US, Bulgaria, and the Philippines.

"Genpact has also invested in integrating generative AI and automation across S2P processes such as supplier discovery, contract management, and P2P helpdesk," continued Hung. "In addition, it offers procurement-as-a-service to clients for a centralized procurement experience in partnership with ServiceNow."

For more information on Genpact's sourcing and procurement services, visit: https://www.genpact.com/services/sourcing-and-procurement.

Disclaimer  

Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.  

About Everest Group  

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com. 

About Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Get to know us at genpact.com and on LinkedInXYouTube, and Facebook

MEDIA CONTACT:

Geraldine Lim
Genpact Media Relations 
+1-951-318-3494
geraldine.lim@genpact.com 

 

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SOURCE Genpact

FAQ

What recognition did Genpact (NYSE: G) receive in the 2024 Everest Group Assessment?

Genpact was named a Leader in the 2024 Everest Group Procurement Outsourcing Services PEAK Matrix® Assessment for the fourth consecutive year, and was also recognized as a Leader in the 2024 Source-to-Contract Services PEAK Matrix® Assessment.

How many service providers did Everest Group evaluate in their 2024 procurement assessment?

Everest Group evaluated 24 global procurement outsourcing service providers through their RFI process, client references, and market analyses, with 22 providers assessed for Source-to-Contract capabilities.

What are the key procurement services offered by Genpact (NYSE: G)?

Genpact offers comprehensive procurement solutions including sourcing and category management, integrated procure-to-pay (P2P) services, and advisory services, supported by advanced technologies and generative AI capabilities.

Where are Genpact's (NYSE: G) procurement delivery centers located?

Genpact operates procurement delivery centers across the United States, Bulgaria, and the Philippines, providing P2P support services.

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