Welcome to our dedicated page for Genpact news (Ticker: G), a resource for investors and traders seeking the latest updates and insights on Genpact stock.
Company Overview
Genpact Limited (NYSE: G) is a global professional services firm specializing in business process management (BPM) and digital transformation. Born from a former General Electric division, Genpact has evolved into a trusted partner for enterprises seeking operational excellence and agile, technology-enabled solutions. Its core expertise in Data-Tech-AI and digital operations enables the transformation of middle and back office processes, delivering measurable efficiency gains, cost savings, and enhanced business agility.
Core Business and Service Offerings
Genpact’s services are designed to address complex business challenges across a wide range of industry verticals including banking and financial services, insurance, capital markets, consumer goods, life sciences, manufacturing, healthcare, and high-tech. The company’s portfolio spans:
- Business Process Outsourcing (BPO): Streamlining and optimizing processes such as finance and accounting, HR, procurement, and collections.
- Digital Transformation: Implementing digital operations strategies that harness the power of AI, advanced analytics, and automation to transform critical business functions.
- Technology-Enabled Services: Leveraging IT, risk and compliance, industrial solutions, and media services to enhance operational resilience and drive cost efficiencies.
Digital Transformation and Technological Excellence
At the heart of Genpact’s value proposition is its commitment to harnessing emerging technologies such as artificial intelligence, machine learning, and data analytics. The company’s adoption of advanced frameworks like its proprietary '3+1 Execution Framework' exemplifies its focus on integrating technology into every facet of its operations. This strategy not only accelerates transformation projects but also reinforces Genpact's role in enabling clients to derive actionable insights and operational benefits from clean, structured data and advanced data intelligence platforms.
Industry Expertise and Market Impact
Genpact’s deep industry knowledge, acquired over decades of service and operational transformation, positions it uniquely within a competitive landscape. Its ability to rapidly generate impact stems from a blend of process expertise and technological innovation, which is reflected in its long-term relationships with Fortune Global 500 companies. Genpact’s strategic initiatives and partnerships enable a comprehensive approach to client challenges, ensuring sustainable transformations in business operations.
Global Footprint and Operational Excellence
Operating across more than 25 countries, Genpact leverages a diverse talent pool and a robust infrastructure to manage complex, large-scale business transformations. The company’s significant global presence and long-standing client relationships underline its reliability and effectiveness in delivering high-quality, customized solutions that meet the unique needs of varied market segments.
Commitment to Operational and Process Excellence
Genpact’s business model is anchored in tenets of process excellence and continuous improvement. By combining domain expertise with breakthrough innovations, Genpact is adept at streamlining operations through comprehensive process re-engineering and digital service delivery. This not only drives efficiency but also empowers clients to adapt quickly to changing market dynamics and technological advancements.
Conclusion
In summary, Genpact stands as an eminent example of a company that bridges traditional business process management with the forefront of digital innovation. Its unwavering focus on leveraging Data-Tech-AI, advanced analytics, and digital operations underscores a strong and persistent commitment to operational excellence, making it a pivotal partner for organizations intent on achieving resilient and intelligent business transformations.
Genpact (NYSE: G) has been named one of the 2025 World's Most Ethical Companies by Ethisphere for the seventh time, highlighting its commitment to ethical business practices and responsible AI innovation. The company is among only five honorees in the Consulting Services category, joining a total of 136 companies across 44 industries.
CEO Balkrishan 'BK' Kalra emphasized the importance of ethical innovation in technology, particularly in scaling AI-driven solutions. According to Ethisphere's data, recognized companies outperformed a comparable global index by 7.8 percentage points from January 2020 to January 2025.
The selection process utilizes Ethisphere's Ethics Quotient®, requiring companies to provide over 240 proof points on various aspects including ethics, compliance, governance, environmental and social impact, and value chain initiatives.
Genpact has been named 'Sustainable Corporate of the Year' in the services vertical by Frost & Sullivan for the third consecutive year. The recognition highlights the company's implementation of innovative sustainability initiatives across its sites in Gurugram, Noida, Jaipur, and Hyderabad.
Key implementations include advanced water recycling methods, EV charging infrastructure, and solar photovoltaic systems to reduce Scope 2 emissions. The company has deployed IoT-based sustainability solutions, an in-house Sustainability Data Collection tool, and an AI-enabled ESG reporting system.
The Sustainability 4.0 Awards, in its 15th edition, evaluates organizations based on their integration of purpose, people, planet, and partnership to achieve sustainable growth. Frost & Sullivan has partnered with Genpact for nearly a decade, supporting their sustainability journey through structured annual assessments.
Genpact (NYSE: G) has announced its upcoming Investor Day scheduled for Thursday, June 26, 2025, in New York City. The event will be led by President and CEO Balkrishan 'BK' Kalra, accompanied by the senior leadership team. The presentation will focus on how Data, AI and domain-driven agentic solutions are scaling at Genpact, highlighting the company's position as a leader in AI-driven transformation and its strategy for delivering value to clients and driving growth.
The event will be accessible via live webcast on Genpact's Investor Relations website, with a replay available afterward. Additional details, including start time and agenda, will be posted on the website in the near future.
Genpact (NYSE: G) reported strong financial results for 2024, with net revenues reaching $4.77 billion, up 6.5% year-over-year. Data-Tech-AI revenues grew 6.9% to $2.23 billion, while Digital Operations revenues increased 6.1% to $2.53 billion.
The company achieved record new bookings of $5.7 billion, up 15% from 2023. While diluted EPS decreased 16% to $2.85, adjusted diluted EPS rose 10% to $3.28. Cash generated from operations improved 25% to $615 million.
Looking ahead to 2025, Genpact projects net revenues between $5.029-5.125 billion, representing 5.5-7.5% growth. The company increased its quarterly dividend by 11% to $0.17 per share and approved a $500 million increase to its share repurchase authorization.
Genpact (NYSE: G) has announced the launch of Service-as-Agentic-Solutions, marking a significant shift from traditional service delivery to autonomous agent-led operations. The initiative features AI agents trained with industry-specific semantic layers, enabling autonomous decision-making based on real-world feedback.
The solution focuses on three key areas: mass personalization through modular design, precision through industry-specific knowledge integration, and responsible AI deployment with built-in guardrails and human oversight. The company has introduced its first Agentic Solution, 'Genpact AP Capture,' designed to modernize Accounts Payable operations through enhanced invoice extraction capabilities.
This launch follows the introduction of Genpact AI Gigafactory, an AI accelerator platform, demonstrating the company's commitment to advancing AI implementation in enterprise operations.
Genpact (NYSE: G) has been named a Horizon 3 Market Leader in the HFS Horizons: Generative Enterprise Services 2025 report. The recognition highlights Genpact's ability to deliver value to enterprise clients adopting AI and advanced technologies. The report, which evaluated 40 service providers, emphasizes Genpact's AI Factory (recently announced as the Genpact AI Gigafactory), a pioneering AI accelerator designed to help enterprises scale AI solutions from pilot to production.
The HFS report identifies key business trends including Agentic AI, Services-as-Software, and AI-driven ecosystems. Genpact's approach combines domain knowledge with cutting-edge innovation, positioning the company as a trusted leader in generative enterprise services. The evaluation was based on providers' value propositions, execution, innovation, go-to-market strategies, and market impact using HFS's proprietary criteria.
Genpact (NYSE: G) has launched the AI Gigafactory, an AI accelerator designed to help enterprises scale AI solutions from pilot to production. This initiative addresses the growing demand for enterprise-wide AI adoption while managing governance challenges. According to Genpact's research with HFS, only 5% of enterprises have achieved full AI maturity.
The AI Gigafactory offers three key components: Scalable AI Solutions with pre-built AI and generative models, a Multidisciplinary Approach using pod delivery and cross-functional teams, and a Responsible AI-First Approach with risk framework and ethical design tools. The company aims to create a pool of over 25,000 AI builders through tech-partner certification programs.
Through strategic collaboration with Databricks, Genpact's AI Gigafactory integrates the Finance Data Hub with Databricks Data Intelligence Platform to enhance financial data utilization.
Genpact (NYSE: G) has announced it will release its financial results for Q4 and full year 2024 after U.S. market close on Thursday, February 6, 2025. The company's management will host a conference call at 5:00 p.m. ET to discuss performance.
Participants can register in advance to receive dial-in details and a unique PIN. A live webcast will be available on Genpact's Investor Relations website, with a replay and transcript posted after the call.
Genpact (NYSE: G) has announced a multi-year partnership with BJ's Wholesale Club to enhance operational efficiency and support growth initiatives. The collaboration encompasses expertise across finance and accounting, indirect procurement, HR, merchandising, and other support functions.
The partnership leverages ServiceNow as the core platform for managing and integrating workflows, focusing on strategic technology investments and optimized operations. Genpact will apply its expertise in finance and accounting, digital adaptations, and data-driven process governance to position BJ's for long-term success through continuous innovation.
Genpact has announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI adoption across business functions. The partnership aims to democratize AI capabilities beyond IT departments, making advanced technologies accessible to various business leaders including CFOs and COOs.
As an AWS Premier Tier Services Partner with nearly 1,000 certified AWS professionals, Genpact offers several solutions through AWS Marketplace, including ContactUs.Ai, Property Contents Claim solution, and riskCanvas Discovery. The collaboration has already shown success with Revol One Financial, which became a fully cloud-native fixed-annuity provider through this partnership.
FAQ
What is the current stock price of Genpact (G)?
What is the market cap of Genpact (G)?
What core services does Genpact offer?
How does Genpact generate business impact?
What industries does Genpact serve?
How is Genpact positioned within the competitive landscape?
What role does technology play in Genpact's business model?
How does Genpact support digital transformation for its clients?
What is the significance of Genpact's heritage as a GE spin-off?
How does Genpact ensure its solutions remain effective over time?
