Forrester Honors Recipients Of Its 2024 Technology Awards For North America
Forrester has announced the recipients of its 2024 Technology Awards for North America. First Student and Best Buy won the Technology Strategy Impact Award, while Scotiabank received the Enterprise Architecture (EA) Award. These awards recognize organizations for aligning their technology strategies with business outcomes and customer experience improvement.
First Student created FirstAlt, a digital-based special needs transportation service. Best Buy is utilizing AI to enhance customer and employee experiences. Scotiabank employed Forrester's outcomes-driven EA model to boost revenue, improve client and employee experiences, and reduce costs and risks.
The awards will be presented at the Technology & Innovation Summit North America, scheduled for September 9-12, 2024, in Austin, Texas, and digitally. This event is designed for C-level executives and their teams to learn best practices in high-performance IT, AI adoption, and rapid business outcome delivery.
Forrester ha annunciato i vincitori dei suoi Technology Awards 2024 per il Nord America. First Student e Best Buy hanno vinto il premio Technology Strategy Impact, mentre Scotiabank ha ricevuto il premio Enterprise Architecture (EA). Questi premi riconoscono le organizzazioni che allineano le loro strategie tecnologiche con i risultati aziendali e il miglioramento dell'esperienza del cliente.
First Student ha creato FirstAlt, un servizio di trasporto per persone con esigenze speciali basato su digitale. Best Buy sta utilizzando l'IA per migliorare le esperienze dei clienti e dei dipendenti. Scotiabank ha adottato il modello EA orientato ai risultati di Forrester per aumentare i ricavi, migliorare le esperienze dei clienti e dei dipendenti e ridurre costi e rischi.
I premi saranno consegnati al Technology & Innovation Summit North America, previsto dal 9 al 12 settembre 2024, ad Austin, Texas, e in forma digitale. Questo evento è progettato per i dirigenti di alto livello e i loro team, per apprendere le migliori pratiche nell'IT ad alte prestazioni, nell'adozione dell'AI e nella rapida consegna dei risultati aziendali.
Forrester ha anunciado a los ganadores de sus Technology Awards 2024 para América del Norte. First Student y Best Buy fueron galardonados con el Technology Strategy Impact Award, mientras que Scotiabank recibió el premio de Enterprise Architecture (EA). Estos premios reconocen a las organizaciones que alinean sus estrategias tecnológicas con los resultados empresariales y la mejora de la experiencia del cliente.
First Student creó FirstAlt, un servicio de transporte para necesidades especiales basado en digital. Best Buy está utilizando IA para mejorar las experiencias de clientes y empleados. Scotiabank empleó el modelo EA orientado a resultados de Forrester para aumentar ingresos, mejorar experiencias de clientes y empleados y reducir costos y riesgos.
Los premios se entregarán en el Technology & Innovation Summit North America, programado del 9 al 12 de septiembre de 2024, en Austin, Texas, y de manera digital. Este evento está diseñado para ejecutivos de nivel C y sus equipos para aprender las mejores prácticas en IT de alto rendimiento, adopción de IA y entrega rápida de resultados empresariales.
Forrester는 북미를 위한 2024 기술상 수상자를 발표했습니다. First Student와 Best Buy는 기술 전략 영향상을 수상하였고, Scotiabank는 기업 아키텍처 (EA) 상을 받았습니다. 이 상들은 조직이 기술 전략을 비즈니스 결과와 고객 경험 향상에 맞게 조정한 것을 인정합니다.
First Student는 디지털 기반의 특수 요구 사항 운송 서비스인 FirstAlt를 창설했습니다. Best Buy는 고객과 직원의 경험을 개선하기 위해 AI를 활용하고 있습니다. Scotiabank는 수익을 증대하고 고객 및 직원의 경험을 개선하며 비용과 위험을 줄이기 위해 Forrester의 결과 중심 EA 모델을 활용하였습니다.
시상식은 Technology & Innovation Summit North America에서 진행될 예정이며, 2024년 9월 9일부터 12일까지 텍사스주 오스틴에서 대면 및 디지털 방식으로 개최됩니다. 이 이벤트는 C레벨 경영진과 그들의 팀이 고성능 IT, AI 도입 및 신속한 비즈니스 결과 제공에 대한 모범 사례를 배울 수 있도록 설계되었습니다.
Forrester a annoncé les lauréats de ses Technology Awards 2024 pour l'Amérique du Nord. First Student et Best Buy ont remporté le prix Technology Strategy Impact, tandis que Scotiabank a reçu le prix de l'Architecture d'Entreprise (EA). Ces récompenses reconnaissent les organisations qui alignent leurs stratégies technologiques avec les résultats commerciaux et l'amélioration de l'expérience client.
First Student a créé FirstAlt, un service de transport numérique pour les besoins spéciaux. Best Buy utilise l'IA pour améliorer les expériences des clients et des employés. Scotiabank a appliqué le modèle EA axé sur les résultats de Forrester pour augmenter ses revenus, améliorer les expériences clients et employés, et réduire coûts et risques.
Les prix seront remis lors du Technology & Innovation Summit North America, prévu du 9 au 12 septembre 2024 à Austin, au Texas, et de manière numérique. Cet événement est conçu pour les cadres de niveau C et leurs équipes afin d'apprendre les meilleures pratiques en matière d'IT performante, d'adoption de l'IA et de livraison rapide des résultats commerciaux.
Forrester hat die Gewinner seiner Technology Awards 2024 für Nordamerika bekannt gegeben. First Student und Best Buy haben den Technology Strategy Impact Award gewonnen, während Scotiabank den Enterprise Architecture (EA) Award erhalten hat. Diese Auszeichnungen würdigen Organisationen, die ihre Technologiestategien mit Geschäftsergebnissen und der Verbesserung der Kundenerfahrung in Einklang bringen.
First Student hat FirstAlt, einen digitalen Transportdienst für besondere Bedürfnisse, ins Leben gerufen. Best Buy setzt KI ein, um die Erfahrungen von Kunden und Mitarbeitern zu verbessern. Scotiabank hat das ergebnisorientierte EA-Modell von Forrester verwendet, um den Umsatz zu steigern, die Erfahrungen von Kunden und Mitarbeitern zu verbessern und Kosten sowie Risiken zu reduzieren.
Die Preise werden beim Technology & Innovation Summit North America verliehen, der vom 9. bis 12. September 2024 in Austin, Texas, und digital stattfinden wird. Diese Veranstaltung ist für Führungskräfte der C-Ebene und deren Teams konzipiert, um Best Practices in der leistungsstarken IT, der AI-Implementierung und der schnellen Bereitstellung von Geschäftsergebnissen zu erlernen.
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First Student, Best Buy, and Scotiabank recognized for aligning their technology strategies to drive business growth
“Forrester’s Technology Award recipients successfully demonstrate a commitment to leveraging modern technology capabilities to drive both internal and external value,” said Sharyn Leaver, chief research officer at Forrester. “In helping their organizations increase revenue, improve customer experience, and manage risk through alignment, trust, and adaptivity, these companies are enabling sustainable, long-term growth amid continual change. We look forward to celebrating this year’s Technology Award winners at Technology & Innovation Summit North America.”
Information about Forrester’s 2024 Technology Strategy Impact Award winners and finalist:
- First Student (winner), a leading school transportation solutions provider, has created a digital-based special needs transportation service, FirstAlt, which provides end-to-end ride visibility to build trust between IT and the broader enterprise. In addition to First Student’s IT organization aligning its strategy and operations with the provider’s broader business goals, the provider continues to invest in technology to raise customer service levels and promote environmental benefits.
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Best Buy (winner), the largest specialty consumer electronics retailer in
North America , is using AI to create better and more human experiences for customers and employees from start to finish. The company’s digital tools and AI-powered features are delivering more personalized and seamless experiences for customers and, at the same time, allowing employees to focus on more important work to drive better, more efficient outcomes.
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Telecommunications provider Verizon is the finalist for Forrester’s 2024 Technology Strategy Impact Award for
North America .
Information about Forrester’s 2024 Enterprise Architecture Award winner and finalists, presented in partnership with The Open Group:
- Scotiabank (winner), a global banking institution, used Forrester’s outcomes-driven EA model to increase revenue, improve the client and employee experience, and reduce cost and risk. Scotiabank’s EA practice plays an integral role in the Bank’s current cloud transformation program, while also leading its enterprise modernization and agility efforts.
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Mortgage financing provider Fannie Mae and large regional bank SouthState Bank are finalists for Forrester’s 2024 Enterprise Architecture Award for
North America .
Forrester Technology Award recipients will share their success stories at Technology & Innovation Summit North America, taking place in
Resources:
- Explore previous Forrester Technology Award winners.
- Register to attend Forrester’s 2024 Technology & Innovation Summit North America.
About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; more than 100 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240819326081/en/
Ira Kantor
ikantor@forrester.com
Source: Forrester
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