Fifth Third Named to Top Lists by Forbes, Time

Rhea-AI Summary

Fifth Third Bank, National Association (FITB) has been recognized on the Forbes Best Brands for Customer Service 2024 list and TIME World’s Best Companies 2023 list. This marks the first time Fifth Third Bank has been included in these prestigious rankings. Forbes' list is based on a year-long survey of 201,000 people, resulting in 4.2 million ratings of over 3,000 brands. The TIME World’s Best Companies 2023 list is determined through a comprehensive analysis of employee satisfaction, revenue growth, and sustainability, with data collected from approximately 150,000 participants in 58 countries. Companies on the list must have generated at least US $100 million in revenue in 2022 and demonstrated positive revenue growth from 2020 to 2022.

CINCINNATI--(BUSINESS WIRE)-- Fifth Third Bank, National Association, has been named to the Forbes Best Brands for Customer Service 2024 list and TIME World’s Best Companies 2023 list. This is the first time Fifth Third Bank has been included on these lists.

To create its inaugural list of the Best Brands for Customer Service, Forbes partnered with data analytics company HundredX. The list featured those companies that prioritize white-glove service in the form of speed, problem-solving acumen and top-notch people skills. Honored brands consistently keep their customers satisfied.

Forbes’ ranking derives from a year-long online survey of 201,000 people who provided 4.2 million ratings on more than 3,000 brands.

The TIME list of World’s Best Companies 2023 award is presented by TIME and Statista Inc. The World's Best Companies 2023 ranking is a comprehensive analysis conducted to identify the top performing companies across the globe. Organizations were chosen based on three primary dimensions: employee satisfaction, revenue growth and sustainability.

Surveys were conducted in 58 countries, with data collected from approximately 150,000 participants. The evaluation encompassed direct and indirect recommendations of companies and evaluations of employers across the dimensions of image, atmosphere, working conditions, salary and equality by verified employees. TIME and Statista Inc. evaluated companies generating a revenue of at least US $100 million in 2022. Organizations proving positive revenue growth from 2020 to 2022 were considered. Additionally, companies were evaluated based on sustainability data among standardized KPIs from Statista’s ESG Database and targeted data research.

About Fifth Third Bank
Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies^® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank, and its common stock is traded on the NASDAQ^® Global Select Market under the symbol "FITB." Investor information and press releases can be viewed at www.53.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231130991731/en/

Adrienne Gutbier (Media Relations)

adrienne.gutbier@53.com | 513-534-8038

Matt Curoe (Investor Relations)

Matt.Curoe@53.com | 513-534-5100

Source: Fifth Third Bank

FAQ

What lists has Fifth Third Bank, National Association (FITB) been named to?

Fifth Third Bank has been named to the Forbes Best Brands for Customer Service 2024 list and TIME World’s Best Companies 2023 list.

How are companies selected for the Forbes Best Brands for Customer Service list?

Forbes' list is based on a year-long survey of 201,000 people, resulting in 4.2 million ratings of over 3,000 brands. The companies featured prioritize white-glove service, speed, problem-solving acumen, and top-notch people skills to keep their customers satisfied.

What criteria are used for the TIME World’s Best Companies 2023 list?

The TIME World’s Best Companies 2023 list is determined through a comprehensive analysis of employee satisfaction, revenue growth, and sustainability, with data collected from approximately 150,000 participants in 58 countries.

How are companies evaluated for the TIME World’s Best Companies 2023 list?

Companies are evaluated based on employee satisfaction, revenue growth, and sustainability, with surveys conducted in 58 countries and data collected from approximately 150,000 participants.

What are the revenue requirements for companies on the TIME World’s Best Companies 2023 list?

Companies on the list must have generated at least US $100 million in revenue in 2022 and demonstrated positive revenue growth from 2020 to 2022.