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Five Star Bank Appoints Eric Marks Chief Consumer Banking Officer

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Five Star Bank (NASDAQ: FISI) has appointed Eric W. Marks as Senior Vice President and Chief Consumer Banking Officer. Marks brings nearly 20 years of banking experience to the $6-billion-asset community bank serving Western and Central New York.

In his new role, Marks will oversee the Bank's consumer lines of business, including Retail Banking, Residential Mortgage, and Small Business Banking, along with Customer Contact Center and Collections departments. He will report to President and CEO Martin K. Birmingham and join the Executive Management Committee.

Marks joins from M&T Bank, where he served as Retail Segment Chief Financial Officer. During his 19-year tenure at M&T, he held various leadership positions in corporate and consumer strategy, mortgage, branch distribution planning, consumer deposit pricing, and indirect lending. Based at Five Star Bank Centre in Amherst, N.Y., Marks holds a bachelor's degree from Mercyhurst University and an M.B.A. from the University at Buffalo.

Five Star Bank (NASDAQ: FISI) ha nominato Eric W. Marks come Vicepresidente Senior e Chief Consumer Banking Officer. Marks porta con sé quasi 20 anni di esperienza bancaria nella comunità bancaria con asset di 6 miliardi di dollari che serve il New York occidentale e centrale.

Nel suo nuovo ruolo, Marks supervisionerà le linee di business al dettaglio della banca, inclusi Banca al Dettaglio, Mutui Residenziali e Banca per Piccole Imprese, insieme ai dipartimenti del Centro Contatti Clienti e delle Raccolte. Riporterà al Presidente e CEO Martin K. Birmingham e entrerà a far parte del Comitato di Gestione Esecutiva.

Marks proviene da M&T Bank, dove ha ricoperto il ruolo di Chief Financial Officer del Settore Retail. Durante i suoi 19 anni in M&T, ha ricoperto varie posizioni di leadership nella strategia aziendale e dei consumatori, nei mutui, nella pianificazione della distribuzione delle filiali, nella determinazione dei prezzi dei depositi al consumo e nel prestito indiretto. Con sede presso il Five Star Bank Centre ad Amherst, N.Y., Marks ha conseguito una laurea presso la Mercyhurst University e un M.B.A. presso l'Università di Buffalo.

Five Star Bank (NASDAQ: FISI) ha nombrado a Eric W. Marks como Vicepresidente Senior y Director de Banca de Consumo. Marks aporta casi 20 años de experiencia bancaria a este banco comunitario de 6 mil millones de dólares que sirve a Nueva York Occidental y Central.

En su nuevo papel, Marks supervisará las líneas de negocio de consumo del banco, incluyendo Banca Minorista, Hipoteca Residencial y Banca para Pequeñas Empresas, junto con los departamentos de Centro de Contacto al Cliente y Cobranza. Reportará al Presidente y CEO Martin K. Birmingham y se unirá al Comité de Gestión Ejecutiva.

Marks se une desde M&T Bank, donde se desempeñó como Director Financiero del Segmento Minorista. Durante sus 19 años en M&T, ocupó diversas posiciones de liderazgo en estrategia corporativa y de consumo, hipotecas, planificación de distribución de sucursales, fijación de precios de depósitos de consumo y préstamos indirectos. Con sede en el Five Star Bank Centre en Amherst, N.Y., Marks tiene una licenciatura de la Mercyhurst University y un M.B.A. de la Universidad de Buffalo.

파이브 스타 은행 (NASDAQ: FISI)가 에릭 W. 마크스를 수석 부사장 겸 소비자 은행 책임자로 임명했습니다. 마크스는 서부 및 중부 뉴욕을 서비스하는 60억 달러 자산의 지역 은행에서 거의 20년의 은행 경험을 가지고 있습니다.

새로운 역할에서 마크스는 소매 은행, 주택 담보 대출, 중소기업 은행을 포함한 은행의 소비자 비즈니스 라인을 감독하며, 고객 연락 센터 및 수금 부서도 책임집니다. 그는 사장 겸 CEO인 마틴 K. 버밍햄에게 보고하고 경영진 위원회에 합류할 것입니다.

마크스는 M&T 은행에서 소매 부문 최고 재무 책임자로 재직하였으며, M&T에서 19년 동안 다양한 리더십 직책을 맡았습니다. 그는 기업 및 소비자 전략, 주택 담보 대출, 지점 배치 계획, 소비자 예금 가격 책정 및 간접 대출 분야에서 경력을 쌓았습니다. 뉴욕 앰허스트에 있는 파이브 스타 은행 센터에 본사를 두고 있는 마크스는 머시허스트 대학교에서 학사 학위를, 버팔로 대학교에서 MBA를 취득했습니다.

Five Star Bank (NASDAQ: FISI) a nommé Eric W. Marks au poste de Vice-Président Senior et Responsable de la Banque de Consommation. Marks apporte près de 20 ans d'expérience bancaire à cette banque communautaire de 6 milliards de dollars qui dessert l'ouest et le centre de New York.

Dans son nouveau rôle, Marks supervisera les lignes d'affaires de consommation de la banque, y compris Banque de Détail, Prêts Hypothécaires Résidentiels et Banque pour Petites Entreprises, ainsi que les départements du Centre de Contact Client et des Recouvrements. Il rendra compte au Président et CEO Martin K. Birmingham et rejoindra le Comité de Direction Exécutif.

Marks rejoint Five Star Bank après avoir été Chief Financial Officer du Segment de Détail chez M&T Bank. Au cours de ses 19 ans chez M&T, il a occupé divers postes de direction dans la stratégie d'entreprise et des consommateurs, les prêts hypothécaires, la planification de la distribution des agences, la tarification des dépôts de consommation et le prêt indirect. Basé au Five Star Bank Centre à Amherst, N.Y., Marks est titulaire d'un diplôme de premier cycle de la Mercyhurst University et d'un MBA de l'Université de Buffalo.

Five Star Bank (NASDAQ: FISI) hat Eric W. Marks zum Senior Vice President und Chief Consumer Banking Officer ernannt. Marks bringt fast 20 Jahre Bankerfahrung in die 6-Milliarden-Dollar-Community-Bank ein, die West- und Zentral-New York bedient.

In seiner neuen Rolle wird Marks die Verbrauchergeschäfte der Bank überwachen, einschließlich Einzelhandelsbanking, Wohnungsbaufinanzierung und Kleinunternehmerbanking, sowie die Abteilungen Kundenkontaktzentrum und Inkasso. Er wird an Präsident und CEO Martin K. Birmingham berichten und dem Executive Management Committee beitreten.

Marks kommt von der M&T Bank, wo er als Chief Financial Officer des Einzelhandelssegments tätig war. Während seiner 19-jährigen Tätigkeit bei M&T hatte er verschiedene Führungspositionen in den Bereichen Unternehmens- und Verbrauchersstrategie, Hypotheken, Filialverteilung, Preisgestaltung für Verbrauchereinlagen und indirekte Kreditvergabe inne. Er hat seinen Sitz im Five Star Bank Centre in Amherst, N.Y. und hat einen Bachelor-Abschluss von der Mercyhurst University und einen MBA von der University at Buffalo.

Positive
  • Appointment of experienced executive with 19 years at major regional bank M&T
  • Strategic oversight of multiple key revenue-generating divisions
  • Strong local market knowledge and community connections
  • Extensive background in financial oversight and strategic planning
Negative
  • None.

Mr. Marks brings nearly 20 years of banking experience to the more than $6-billion-asset community bank serving Western and Central New York

WARSAW, N.Y., March 06, 2025 (GLOBE NEWSWIRE) -- Financial Institutions, Inc. (NASDAQ: FISI), parent company of Five Star Bank (“Five Star” or the “Bank”) and Courier Capital, LLC, announced that Eric W. Marks has joined as Senior Vice President, Chief Consumer Banking Officer of the Bank.

As Chief Consumer Banking Officer, Mr. Marks will have executive leadership and strategic oversight of the Bank’s consumer lines of business, including Retail Banking, Residential Mortgage, and Small Business Banking, as well as its Customer Contact Center and Collections departments. Mr. Marks’ deep banking experience, which includes many facets of consumer banking leadership, financial oversight and strategic planning, will serve him well as he looks to drive sustainable customer growth and customer-service excellence in Five Star’s retail network and its 49 banking locations across Western and Central New York. Mr. Marks will report to President and CEO Martin K. Birmingham and join the Company’s Executive Management Committee.

“We are thrilled to welcome Eric Marks to Five Star Bank,” said Mr. Birmingham. “His deep understanding of all aspects of consumer banking, as well as his local roots and familiarity with our markets, will be very valuable as he supports the continued evolution, growth and, ultimately, the long-term success of our consumer banking offerings.”

Mr. Marks commented, “I am excited to join a community bank like Five Star, which has a deep history here in Upstate New York. I look forward to being a part of its continued success as we focus on delivering a simple, connected and trusted banking experience in our markets, and helping our customers and communities thrive.”

Mr. Marks joins Five Star from M&T Bank, where he had most recently served as its Retail Segment Chief Financial Officer. During his 19-year tenure at M&T, Mr. Marks held roles of increasing responsibility in several enterprise functions and lines of business, including corporate and consumer strategy, mortgage, branch distribution planning, consumer deposit pricing and portfolio management, as well as consumer indirect lending.

Mr. Marks, who is based at Five Star Bank Centre in Amherst, N.Y., earned his bachelor’s degree from Mercyhurst University and his M.B.A. from the University at Buffalo. He has also completed an executive leadership course at the University of Michigan’s Ross School of Business. Mr. Marks has a long history of community volunteerism, previously serving on the boards of the Orchard Park Little League, the Orchard Park Boys and Girls Club, Western New York Heritage Press, and more.

About Financial Institutions, Inc. and Five Star Bank
Financial Institutions, Inc. (NASDAQ: FISI) is a financial holding company with approximately $6.1 billion in assets as of December 31, 2024, offering banking and wealth management products and services. Its Five Star Bank subsidiary provides consumer and commercial banking and lending services to individuals, municipalities and businesses through banking locations spanning Western and Central New York and a commercial loan production office serving the Mid-Atlantic region. Courier Capital, LLC offers customized investment management, financial planning and consulting services to individuals and families, businesses, institutions, non-profits and retirement plans. Learn more at Five-StarBank.com and FISI-Investors.com.

Safe Harbor Statement
This press release may contain forward-looking statements as defined by Section 21E of the Securities Exchange Act of 1934, as amended, that involve significant risks and uncertainties. In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as "believe," "anticipate," "continue," "estimate," "expect," "focus," ""intend," "may," "plan," "preliminary," "should," or "will." Statements herein are based on certain assumptions and analyses by the Company and factors it believes are appropriate in the circumstances. Actual results could differ materially from those contained in or implied by such statements for a variety of reasons including, but not limited to: changes in interest rates; inflation; changes in deposit flows and the cost and availability of funds; the Company’s ability to implement its strategic plan, including by expanding its commercial lending footprint and integrating its acquisitions; whether the Company experiences greater credit losses than expected; whether the Company experiences breaches of its, or third party, information systems; the attitudes and preferences of the Company's customers; legal and regulatory proceedings and related matters, including any action described in our reports filed with the SEC, could adversely affect us and the banking industry in general; the competitive environment; fluctuations in the fair value of securities in its investment portfolio; changes in the regulatory environment and the Company's compliance with regulatory requirements; and general economic and credit market conditions nationally and regionally; and the macroeconomic volatility related to the impact of a pandemic or global political unrest. Consequently, all forward-looking statements made herein are qualified by these cautionary statements and the cautionary language and risk factors included in the Company's Annual Report on Form 10-K, its Quarterly Reports on Form 10-Q and other documents filed with the SEC. Except as required by law, the Company undertakes no obligation to revise these statements following the date of this press release.

For additional information contact:
Kate Croft
Director, Investor and External Relations
716-817-5159
klcroft@five-starbank.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/45b81392-4098-491e-a8f4-0824ccb09934


FAQ

What is Eric Marks' role and responsibilities at Five Star Bank (FISI)?

Eric Marks serves as SVP and Chief Consumer Banking Officer, overseeing retail banking, residential mortgage, small business banking, customer contact center, and collections departments across 49 banking locations.

How many years of banking experience does Eric Marks bring to Five Star Bank (FISI)?

Eric Marks brings nearly 20 years of banking experience, including 19 years at M&T Bank where he most recently served as Retail Segment Chief Financial Officer.

What is Five Star Bank's (FISI) current asset size in 2025?

Five Star Bank is a community bank with more than $6 billion in assets, serving Western and Central New York.

What was Eric Marks' previous position before joining Five Star Bank (FISI)?

Prior to joining Five Star Bank, Eric Marks served as the Retail Segment Chief Financial Officer at M&T Bank.

How many banking locations does Five Star Bank (FISI) operate?

Five Star Bank operates 49 banking locations across Western and Central New York.
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