ServiceTitan Named as a Preferred Software Provider for Ferguson to Empower Commercial Service, Residential, and Specialty Contractors
ServiceTitan, a software platform for the trades, has launched a strategic collaboration with Ferguson, a leading distributor of commercial and residential supplies. This partnership aims to empower contractors by providing access to ServiceTitan's comprehensive platform, which includes tools for scheduling, dispatching, invoicing, and more.
The collaboration addresses procurement challenges by integrating Ferguson's product catalog with real-time pricing and availability. Key benefits include:
- Real-time pricebook updates
- In-app procurement
- Simplified reconciliation
- Increased profitability
- Enhanced end-customer satisfaction
This partnership is designed to help contractors win more business, increase profitability, and maximize customer lifetime value in today's competitive market.
ServiceTitan, una piattaforma software per il settore delle costruzioni, ha avviato una collaborazione strategica con Ferguson, un distributore leader di forniture commerciali e residenziali. Questa partnership mira a supportare gli appaltatori fornendo accesso alla piattaforma completa di ServiceTitan, che include strumenti per programmazione, invio, fatturazione e altro ancora.
La collaborazione affronta le sfide di approvvigionamento integrando il catalogo prodotti di Ferguson con prezzi e disponibilità in tempo reale. I principali vantaggi includono:
- Aggiornamenti del listino prezzi in tempo reale
- Approvvigionamento all'interno dell'app
- Riconciliazione semplificata
- Aumento della redditività
- Maggiore soddisfazione del cliente finale
Questa partnership è progettata per aiutare gli appaltatori a acquisire più affari, aumentare la redditività e massimizzare il valore del ciclo di vita del cliente nel mercato competitivo di oggi.
ServiceTitan, una plataforma de software para el sector de la construcción, ha lanzado una colaboración estratégica con Ferguson, un distribuidor líder de suministros comerciales y residenciales. Esta asociación tiene como objetivo empoderar a los contratistas al proporcionar acceso a la plataforma integral de ServiceTitan, que incluye herramientas para programación, despacho, facturación y más.
La colaboración aborda los desafíos de aprovisionamiento integrando el catálogo de productos de Ferguson con precios y disponibilidad en tiempo real. Los principales beneficios incluyen:
- Actualizaciones del libro de precios en tiempo real
- Aprovisionamiento dentro de la aplicación
- Reconciliación simplificada
- Aumento de la rentabilidad
- Mayor satisfacción del cliente final
Esta asociación está diseñada para ayudar a los contratistas a ganar más negocios, aumentar la rentabilidad y maximizar el valor de vida del cliente en el competitivo mercado actual.
ServiceTitan은 거래를 위한 소프트웨어 플랫폼으로, 상업 및 주거용 자재의 선도적인 유통업체인 Ferguson과 전략적 협력을 시작했습니다. 이 파트너십의 목표는 일정 관리, 발송, 청구 및 기타 도구를 포함하는 ServiceTitan의 종합 플랫폼에 대한 접근을 제공하여 계약업체를 지원하는 것입니다.
협력은 페르구슨의 제품 카탈로그를 실시간 가격 책정 및 가용성과 통합하여 조달 문제를 해결합니다. 주요 이점은 다음과 같습니다:
- 실시간 가격 책정 업데이트
- 앱 내 조달
- 간소화된 조정
- 수익성 증가
- 최종 고객 만족도 향상
이 파트너십은 계약업체가 오늘날의 경쟁 시장에서 더 많은 비즈니스를 획득하고, 수익성을 높이며, 고객 생애 가치를 극대화하는 데 도움을 주기 위해 설계되었습니다.
ServiceTitan, une plateforme logiciel pour les métiers, a lancé une collaboration stratégique avec Ferguson, un distributeur leader de fournitures commerciales et résidentielles. Ce partenariat vise à renforcer les entrepreneurs en leur offrant accès à la plateforme complète de ServiceTitan, qui inclut des outils pour la programmation, l'expédition, la facturation et plus encore.
La collaboration aborde les défis d'approvisionnement en intégrant le catalogue de produits de Ferguson avec des prix et des disponibilités en temps réel. Parmi les principaux avantages, on trouve :
- Mises à jour du livre de prix en temps réel
- Achat intégré dans l'application
- Rapprochement simplifié
- Rentabilité accrue
- Satisfaction améliorée des clients finaux
Ce partenariat est conçu pour aider les entrepreneurs à gagner plus d'affaires, à augmenter la rentabilité et à maximiser la valeur à vie du client dans le marché compétitif d'aujourd'hui.
ServiceTitan, eine Softwareplattform für das Handwerk, hat eine strategische Zusammenarbeit mit Ferguson, einem führenden Distributor von gewerblichen und privaten Lieferungen, gestartet. Diese Partnerschaft zielt darauf ab, Auftragnehmer zu stärken, indem sie Zugang zur umfassenden Plattform von ServiceTitan bietet, die Werkzeuge für Terminplanung, Versand, Rechnungsstellung und mehr umfasst.
Die Zusammenarbeit adressiert Beschaffungsherausforderungen, indem der Produktkatalog von Ferguson mit Echtzeitpreisen und Verfügbarkeiten integriert wird. Zu den wichtigsten Vorteilen gehören:
- Echtzeit-Preisaktualisierungen
- Nachschaffung innerhalb der App
- Vereinfachte Abstimmung
- Erhöhte Rentabilität
- Verbesserte Kundenzufriedenheit
Diese Partnerschaft soll den Auftragnehmern helfen, mehr Geschäfte zu gewinnen, die Rentabilität zu steigern und den Kundenlebenszeitwert zu maximieren in einem wettbewerbsintensiven Markt von heute.
- None.
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The Two Industry Leaders Join Forces to Drive Customer Revenue Growth, Solve Procurement Challenges, and Deliver Exceptional Customer Experience Across the Trades
ServiceTitan’s robust, cloud-based services platform provides contractors with an integrated suite of software designed to manage and grow their businesses. With an end-to-end solution that includes tools for scheduling, dispatching, service agreements, timekeeping, purchasing, inventory, invoicing, project management, customer relationship management, and more, ServiceTitan is designed to streamline operations and maximize efficiency. By connecting with Ferguson’s robust product catalog and real-time pricing and availability, ServiceTitan will help contractors address procurement challenges, providing up-to-date product and pricing, ensuring accurate job quoting, and enabling seamless purchase order submissions.
“Working with Ferguson supports our joint mission in transforming the industry by significantly enhancing our customers’ ability to navigate economic volatility and supply chain disruptions in the wake of the increasing demands from their customers,” said Tyler Beesley, Vice President of Business Development at ServiceTitan. “Ferguson’s extensive network and exceptional product offerings, combined with our digital transformation tools, provide an unparalleled advantage for trade businesses. This collaboration ensures our customers can attract and retain clients while achieving their growth and success goals in today’s competitive market.”
Over the past six months, the two companies have been working closely to garner key insights. This collaboration demonstrated promising results through the seamless integration of technology and resources, improving operational effectiveness for many beta testers.
“Everything we do as an organization is rooted in how to be the best partner to our customers and how to make their complex projects more simple and successful,” said Jim Golini, Senior Vice President, Residential Trade at Ferguson. “We collaborated with ServiceTitan to make it easier for the dual trade contractor to get the product they need when they need it, linking a great technology solution with Ferguson's huge inventory of products and best-in-class customer service.”
ServiceTitan and Ferguson’s collaboration is intended to deliver meaningful value to contractors in the form of compelling integration capabilities, including:
- Real-Time Pricebook Updates: Improve and automate visibility of up-to-date product and vendor cost data directly from Ferguson.
- In-App Procurement: Deliver a more end-to-end workflow through in-app submission of purchase orders directly to Ferguson from ServiceTitan’s platform.
- Real-Time Pricing and Availability: With real-time pricing and availability directly from Ferguson branch locations, you can provide more accurate delivery times and improved scheduling.
- Simplify Reconciliation: Easily identify discrepancies for 3-way matching across purchase orders, receipts, and bills in one system.
- Consolidate AP: Save time and minimize manual entry by managing bills faster and in-app.
- Increase Profitability: Price services effectively and protect margins with real-time access to fluctuating costs.
- End-Customer Satisfaction: Achieve more effective sales proposals and accurate delivery timelines.
By teaming up, ServiceTitan and Ferguson are better able to address contractors’ procurement challenges, including fluctuating costs and the availability of materials, and deliver a best-in-class customer experience for commercial, construction, and residential contractors. More information is available at: www.servicetitan.com/ferguson.
About ServiceTitan
ServiceTitan is a cloud-based software platform built to power trades businesses. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running. ServiceTitan is backed by world-class investors including Battery Ventures, Bessemer Venture Partners, Coatue, CPP Investments, Dragoneer Investment Group, Durable Capital Partners LP, Generation Investment Management, ICONIQ Growth, Index Ventures, Sequoia Capital, Thoma Bravo, TPG, and T. Rowe Price.
About Ferguson
Ferguson. (NYSE: FERG; LSE: FERG), is the largest value-added distributor serving the specialized professional in our
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Press Contact
Max Wertheimer
ServiceTitan, Inc.
Press@servicetitan.com
Source: ServiceTitan
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