First Citizens Bank Customers Can Now Receive Instant Deposits

Rhea-AI Summary

First Citizens Bank has announced that its business and consumer banking customers can now receive instant deposits via the RTP® network. This new capability allows customers to receive payments in seconds, available 24/7, outperforming traditional methods like ACH and wire transfers. The service is free for consumer banking customers and initially free for business clients.

Key benefits include:

• Instant access to funds
• 24-hour availability
• Ability to include transaction details in electronic messages
• Improved cash flow for businesses
• Potential for businesses to offer discounts for instant payments

First Citizens plans to add the ability to send instant payments via the RTP network by next year.

Positive

• Introduction of instant deposit capability for customers
• 24/7 availability of the service
• Free service for consumer banking customers
• Potential for improved cash flow for business customers
• Plans to add instant payment sending capability by next year

Negative

• Small fee for business banking clients after introductory period

Insights

Financial Technology Expert

First Citizens Bank's adoption of the RTP network marks a significant leap in their digital banking capabilities. This move aligns with the growing trend of instant payments in the financial sector, positioning the bank competitively in the market. The 24/7 availability and instant settlement features address critical pain points in traditional banking, potentially enhancing customer satisfaction and retention.

From a business perspective, this could lead to increased transaction volumes and improved cash flow management for corporate clients. However, the planned introduction of fees for business users post the introductory period might impact adoption rates. The bank should carefully monitor this transition to maintain the service's attractiveness.

While this development is positive, its impact on the bank's bottom line may take time to materialize. The real test will be the successful implementation of outgoing payments and the development of value-added services around this technology.

Market Research Analyst

First Citizens Bank's implementation of instant deposits via the RTP network is a strategic move to stay competitive in an increasingly digital banking landscape. This service addresses the growing consumer demand for faster, more convenient financial transactions, potentially attracting new customers and retaining existing ones.

The wide range of use cases, from consumer transfers to business cash management, suggests a broad market appeal. However, the true market impact will depend on how effectively First Citizens markets this service and differentiates it from competitors' offerings. The bank's plan to introduce sending capabilities next year indicates a phased approach, which could help in managing the rollout and addressing any issues incrementally.

While this move aligns with market trends, its long-term success will hinge on user adoption rates and the bank's ability to monetize the service, particularly for business clients post the introductory period.

RALEIGH, N.C., Sept. 10, 2024 /PRNewswire/ -- First Citizens Bank today announced that its business and consumer banking customers can now instantly receive secure payments in their savings and checking accounts via a national instant payments network called the RTP® network.

By joining the RTP network, First Citizens is enabling its customers to receive payments in just seconds – far quicker than alternative electronic payment channels such as ACH and wire transfers. This instant payment capability is available to First Citizens customers around-the-clock, seven days a week.

"In today's fast-paced financial environment, customers need and appreciate the ability to receive money instantly without waiting for clearance or other transaction delays," said Matt Ribbens, senior director of Treasury Management Payment Products for First Citizens Bank. "With the RTP network, if someone sends you money now, you get it now and you have immediate access to use those funds for any financial need."

"We are pleased that First Citizens' customers can now receive instant payments and we are actively working on adding the ability to send instant payments via the same RTP network as soon as next year," he added.

The 24-hour availability of the RTP network outperforms other electronic payment systems that have time-based cutoff restrictions. Another feature of RTP is that payments can be accompanied by electronic messages that carry details about the transaction.

Potential uses for real-time payments are practically limitless. Consumers, for example, can instantly transfer cash into their First Citizens savings or checking accounts from other RTP-enabled deposit sources, such as digital wallets or sports betting accounts.

Business customers can also transfer in funds from outside accounts for cash management and daily reconciliation purposes. They can receive immediate payment for their goods or services, helping improve cash flow. Some might even offer their customers a discount for paying instantly via the RTP network.

The RTP network, developed by The Clearing House, is the first new payments infrastructure built in the U.S. in more than 40 years and is empowering financial institutions and businesses to implement innovative, value-added use cases for faster payments. The network enables instantaneous settlement and availability, so funds can be used or withdrawn as cash within seconds.

Use of RTP network is free to First Citizens Bank consumer banking customers. It is also free to business banking clients during an introductory period, after which there will be a small fee. Visit firstcitizens.com for more information on First Citizens' new instant payments service.

About First Citizens Bank
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 500 branches and offices in 30 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™. Discover more at firstcitizens.com.

MEDIA RELATIONS:
John M. Moran
212-461-5507
john.moran2@firstcitizens.com

 

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SOURCE First Citizens Bank

FAQ

What is the new instant deposit feature announced by First Citizens Bank (FCNCA)?

First Citizens Bank (FCNCA) has announced that its business and consumer banking customers can now receive instant deposits via the RTP® network, allowing them to receive payments in seconds, available 24/7.

How does the RTP network benefit First Citizens Bank (FCNCA) customers?

The RTP network allows First Citizens Bank (FCNCA) customers to receive payments instantly, have 24/7 access to funds, include transaction details in electronic messages, and potentially improve cash flow for businesses.

Is there a fee for using the instant deposit feature at First Citizens Bank (FCNCA)?

The instant deposit feature is free for First Citizens Bank (FCNCA) consumer banking customers. It's also free for business banking clients during an introductory period, after which there will be a small fee.

When will First Citizens Bank (FCNCA) add the ability to send instant payments?

First Citizens Bank (FCNCA) plans to add the ability to send instant payments via the RTP network as soon as next year (2025).