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EXL Enterprise AI Platform accelerates generative AI development for clients with NVIDIA AI software

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EXL has launched its Enterprise AI Platform, a technology hub for developing and integrating GenAI solutions into client workflows. Built on NVIDIA AI Enterprise software platform, it debuts with three key capabilities: EXL Insurance LLM, Smart Agent Assist, and Code Harbor. The platform addresses enterprise challenges in balancing cost, accuracy, and latency while implementing AI solutions. Using NVIDIA AI models and software, including NeMo framework and NIM microservices, the platform enables rapid customization and deployment across industries, geographies, and languages. It's being integrated with existing EXL platforms like Medconnection and LifePRO digital suite.

EXL ha lanciato la sua Enterprise AI Platform, un hub tecnologico per lo sviluppo e l'integrazione di soluzioni GenAI nei flussi di lavoro dei clienti. Costruita sulla piattaforma software NVIDIA AI Enterprise, debutta con tre capacità chiave: EXL Insurance LLM, Smart Agent Assist e Code Harbor. La piattaforma affronta le sfide aziendali nell'equilibrare costi, precisione e latenza durante l'implementazione di soluzioni AI. Utilizzando i modelli e il software NVIDIA AI, inclusi il framework NeMo e i microservizi NIM, la piattaforma consente una personalizzazione e un deploy rapidi in diversi settori, geografie e lingue. Viene integrata con le piattaforme EXL esistenti come Medconnection e la suite digitale LifePRO.

EXL ha lanzado su Enterprise AI Platform, un centro tecnológico para desarrollar e integrar soluciones GenAI en los flujos de trabajo de los clientes. Construida sobre la plataforma de software NVIDIA AI Enterprise, debuta con tres capacidades clave: EXL Insurance LLM, Smart Agent Assist y Code Harbor. La plataforma aborda los desafíos empresariales de equilibrar costo, precisión y latencia al implementar soluciones de IA. Utilizando modelos y software NVIDIA AI, incluidos el marco NeMo y los microservicios NIM, la plataforma permite una rápida personalización y despliegue en diversas industrias, geografías e idiomas. Se está integrando con las plataformas EXL existentes, como Medconnection y la suite digital LifePRO.

EXL은 고객 작업 흐름에 GenAI 솔루션을 개발하고 통합하기 위한 기술 허브인 Enterprise AI Platform을 출시했습니다. NVIDIA AI Enterprise 소프트웨어 플랫폼을 기반으로 구축된 이 플랫폼은 세 가지 주요 기능을 제공합니다: EXL Insurance LLM, Smart Agent Assist, Code Harbor. 이 플랫폼은 AI 솔루션을 구현하는 동안 비용, 정확성 및 지연 시간의 균형을 맞추는 기업의 과제를 다룹니다. NVIDIA AI 모델 및 소프트웨어, NeMo 프레임워크 및 NIM 마이크로서비스를 사용하여 이 플랫폼은 다양한 산업, 지역 및 언어에 걸쳐 신속한 맞춤화 및 배치를 가능하게 합니다. Medconnection 및 LifePRO 디지털 스위트와 같은 기존 EXL 플랫폼과 통합되고 있습니다.

EXL a lancé sa Enterprise AI Platform, un hub technologique pour développer et intégrer des solutions GenAI dans les flux de travail des clients. Construite sur la plateforme logicielle NVIDIA AI Enterprise, elle fait ses débuts avec trois capacités clés : EXL Insurance LLM, Smart Agent Assist et Code Harbor. La plateforme relève les défis des entreprises pour équilibrer coût, précision et latence lors de la mise en œuvre des solutions d'intelligence artificielle. En utilisant les modèles et les logiciels NVIDIA AI, y compris le cadre NeMo et les microservices NIM, la plateforme permet une personnalisation et un déploiement rapides dans différents secteurs, régions et langues. Elle est intégrée aux plateformes EXL existantes telles que Medconnection et la suite numérique LifePRO.

EXL hat seine Enterprise AI Platform gestartet, ein technologiezentrum zur Entwicklung und Integration von GenAI-Lösungen in die Arbeitsabläufe der Kunden. Basierend auf der NVIDIA AI Enterprise Software-Plattform, wird sie mit drei wesentlichen Funktionen vorgestellt: EXL Insurance LLM, Smart Agent Assist und Code Harbor. Die Plattform adressiert unternehmerische Herausforderungen beim Ausbalancieren von Kosten, Genauigkeit und Latenz während der Implementierung von KI-Lösungen. Durch die Nutzung von NVIDIA AI Modellen und Software, einschließlich des NeMo-Frameworks und NIM-Mikroservices, ermöglicht die Plattform eine schnelle Anpassung und Bereitstellung in verschiedenen Branchen, geografischen Regionen und Sprachen. Sie wird in bestehende EXL-Plattformen wie Medconnection und die digitale Suite LifePRO integriert.

Positive
  • Launch of new Enterprise AI Platform enabling rapid deployment of specialized industry solutions
  • Partnership with NVIDIA enhances AI capabilities and scalability
  • Integration with existing EXL platforms expands service offerings
Negative
  • None.

Insights

The launch of EXL's Enterprise AI Platform represents a significant technological advancement in enterprise-grade GenAI implementation. Built on NVIDIA's robust AI Enterprise software, this platform addresses critical market needs by offering specialized industry solutions with a focus on insurance and operational efficiency.

The platform's key differentiator lies in its modular architecture and integration capabilities. By combining the Insurance LLM, XTRAKTO.AI, Smart Agent Assist and Code Harbor solutions, EXL is creating a comprehensive ecosystem for AI-driven business transformation. The partnership with NVIDIA provides access to advanced frameworks like NeMo and NIM microservices, enabling rapid customization and deployment across different industries and languages.

The platform's ability to modernize legacy systems while maintaining cost-effectiveness and accuracy positions EXL favorably in the competitive enterprise AI market. Integration with existing platforms like Medconnection and LifePRO digital suite demonstrates practical application potential.

EXL Insurance LLM, Smart Agent Assist and Code Harbor are first capabilities launched on new platform developed with NVIDIA AI

NEW YORK, Oct. 28, 2024 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics and digital operations and solutions company, announces the launch of its EXL Enterprise AI Platform, a new technology hub designed to support the rapid-scale development and integration of GenAI solutions into client workflows.

Developed on the NVIDIA AI Enterprise software platform, the EXL Enterprise AI Platform makes it possible to rapidly deploy specialized industry solutions to transform enterprise workflows. It is designed to not only support the creation of new solutions, but also execute and scale their integration into client ecosystems through EXL’s robust data, AI tooling and engineering capabilities.

The first capabilities launched on the EXL Enterprise AI Platform are the recently announced EXL Insurance Large Language Model (LLM), XTRAKTO.AI, an intelligent document processing solution, a Smart Agent Assist solution, which uses advanced data and AI technologies to transform contact center operations, and Code Harbor, a GenAI-powered coding solution that is used to modernize legacy applications to current programming languages. By bringing these and other pioneering GenAI solutions together on a single platform, EXL is making it easier for clients to incorporate AI into existing workflows and business processes.

“The biggest challenges enterprises are facing when it comes to extracting the full value of GenAI solutions are balancing cost, accuracy and latency. It’s not just about having the newest, biggest LLM or the most innovative point solution – businesses need accurate, fast, reliable solutions with a modular architecture that can be implemented cost-effectively and continue to update as technology evolves,” said Anand “Andy” Logani, EXL’s executive vice president and chief digital officer. “At EXL, we have the right mix of data and AI and industry expertise to scale new GenAI capabilities and help our clients integrate them seamlessly into their existing workflows.”

"Generative AI is creating unprecedented opportunities for enterprises to boost productivity and drive innovation,” said John Fanelli, vice president, Enterprise Software at NVIDIA. “With NVIDIA AI Enterprise software, the EXL Enterprise AI Platform helps enable businesses to rapidly develop and deploy custom generative AI solutions for industry-specific use cases, code and languages as their needs evolve.”

The solutions on the EXL Enterprise AI Platform are developed using NVIDIA AI models and NVIDIA AI Enterprise software, including the NVIDIA NeMo framework and NVIDIA NIM microservices, which allows them to be rapidly customized and deployed for clients across industries, geographies and languages.

EXL is also integrating NIM microservices in the EXL Enterprise AI Platform to power existing EXL platforms such as Medconnection, which supports insurance claims and medical underwriting claims processing, and the LifePRO™ digital suite, an insurance underwriting automation tool.

About EXL

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

Cautionary Statement Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.

© 2024 ExlService Holdings, Inc. All rights reserved. For more information go to www.exlservice.com/legal-disclaimer

Contacts
Media
Keith Little
+1 703-598-0980
media.relations@exlservice.com

Investor Relations
John Kristoff
+1 212 209 4613
IR@exlservice.com


FAQ

What new AI platform did EXL (EXLS) launch in October 2024?

EXL launched the Enterprise AI Platform, a technology hub built on NVIDIA AI Enterprise software platform for developing and integrating GenAI solutions into client workflows.

What are the three initial capabilities launched on EXL's (EXLS) Enterprise AI Platform?

The initial capabilities are EXL Insurance Large Language Model (LLM), Smart Agent Assist for contact center operations, and Code Harbor for modernizing legacy applications.

How does EXL's (EXLS) Enterprise AI Platform integrate with NVIDIA technology?

The platform uses NVIDIA AI models, NVIDIA AI Enterprise software, including the NVIDIA NeMo framework and NVIDIA NIM microservices for rapid customization and deployment.

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