EXL named a Leader in four categories in ISG Provider Lens™ Insurance Digital Services North America Report
EXL (NASDAQ: EXLS), a global data and AI company, has achieved Leader status in four categories in the ISG Provider Lens™ Insurance Services 2024 report for North America. The company maintained its leadership position for the third consecutive time in three categories: Life & Retirement Insurance BPO Services, Property & Casualty Insurance BPO, and Life & Retirement TPA Insurance Services. Additionally, EXL earned its first Leader designation in Insurance ITO Services – Midmarket.
The recognition highlights EXL's expertise in leveraging GenAI technology to transform insurance operations and provide data-driven digital transformation solutions. According to Vivek Jetley, president and head of insurance, healthcare and life sciences, this achievement reflects the company's commitment to innovation and delivering client solutions powered by data, analytics, and AI during a period of technological disruption and economic fluctuations in the insurance industry.
EXL (NASDAQ: EXLS), un'azienda globale di dati e intelligenza artificiale, ha raggiunto lo status di Leader in quattro categorie nel rapporto ISG Provider Lens™ Insurance Services 2024 per il Nord America. L'azienda ha mantenuto la sua posizione di leadership per la terza volta consecutiva in tre categorie: Servizi BPO per Assicurazioni Vita e Previdenza, BPO per Assicurazioni Proprietà e Responsabilità, e Servizi TPA per Assicurazioni Vita e Previdenza. Inoltre, EXL ha ottenuto la sua prima designazione di Leader nei Servizi ITO per Assicurazioni – Mercato Medio.
Il riconoscimento evidenzia l'expertise di EXL nell'utilizzo della tecnologia GenAI per trasformare le operazioni assicurative e fornire soluzioni di trasformazione digitale basate sui dati. Secondo Vivek Jetley, presidente e responsabile del settore assicurativo, sanitario e scienze della vita, questo risultato riflette l'impegno dell'azienda verso l'innovazione e la fornitura di soluzioni per i clienti alimentate da dati, analisi e intelligenza artificiale in un periodo di disruzione tecnologica e fluttuazioni economiche nel settore assicurativo.
EXL (NASDAQ: EXLS), una empresa global de datos e inteligencia artificial, ha alcanzado el estatus de Líder en cuatro categorías en el informe ISG Provider Lens™ Insurance Services 2024 para América del Norte. La compañía mantuvo su posición de liderazgo por tercera vez consecutiva en tres categorías: Servicios BPO de Seguros de Vida y Jubilación, BPO de Seguros de Propiedad y Responsabilidad, y Servicios TPA de Seguros de Vida y Jubilación. Además, EXL obtuvo su primera designación de Líder en Servicios ITO de Seguros – Mercado Medio.
Este reconocimiento destaca la experiencia de EXL en el aprovechamiento de la tecnología GenAI para transformar las operaciones de seguros y proporcionar soluciones de transformación digital basadas en datos. Según Vivek Jetley, presidente y jefe de seguros, atención médica y ciencias de la vida, este logro refleja el compromiso de la empresa con la innovación y la entrega de soluciones para los clientes impulsadas por datos, análisis e inteligencia artificial durante un período de disrupción tecnológica y fluctuaciones económicas en la industria de seguros.
EXL (NASDAQ: EXLS), 글로벌 데이터 및 AI 회사가 북미를 위한 ISG Provider Lens™ 보험 서비스 2024 보고서에서 네 가지 카테고리에서 리더 상태를 달성했습니다. 이 회사는 생명 및 퇴직 보험 BPO 서비스, 재산 및 책임 보험 BPO, 생명 및 퇴직 TPA 보험 서비스의 세 가지 카테고리에서 세 번째 연속으로 리더십을 유지했습니다. 또한 EXL은 보험 ITO 서비스 – 중소기업 부문에서 첫 번째 리더 지정을 받았습니다.
이 인식은 EXL이 GenAI 기술을 활용하여 보험 운영을 혁신하고 데이터 기반의 디지털 전환 솔루션을 제공하는 전문성을 강조합니다. Vivek Jetley, 보험, 의료 및 생명 과학 부문 사장에 따르면, 이 성과는 기술적 혼란과 보험 산업의 경제적 변동이 있는 시기에 데이터, 분석 및 AI로 구동되는 고객 솔루션 제공에 대한 회사의 헌신을 반영합니다.
EXL (NASDAQ: EXLS), une entreprise mondiale de données et d'IA, a atteint le statut de Leader dans quatre catégories dans le rapport ISG Provider Lens™ Insurance Services 2024 pour l'Amérique du Nord. L'entreprise a maintenu sa position de leader pour la troisième fois consécutive dans trois catégories : Services BPO d'Assurances Vie et Retraite, BPO d'Assurances de Biens et Responsabilité, et Services TPA d'Assurances Vie et Retraite. De plus, EXL a obtenu sa première désignation de Leader dans les Services ITO d'Assurances – Marché Intermédiaire.
Cette reconnaissance souligne l'expertise d'EXL dans l'utilisation de la technologie GenAI pour transformer les opérations d'assurance et fournir des solutions de transformation numérique basées sur les données. Selon Vivek Jetley, président et responsable des assurances, de la santé et des sciences de la vie, cette réalisation reflète l'engagement de l'entreprise envers l'innovation et la fourniture de solutions client alimentées par des données, des analyses et de l'IA durant une période de perturbation technologique et de fluctuations économiques dans l'industrie de l'assurance.
EXL (NASDAQ: EXLS), ein globales Daten- und KI-Unternehmen, hat im ISG Provider Lens™ Insurance Services 2024 Bericht für Nordamerika den Leader-Status in vier Kategorien erreicht. Das Unternehmen hat seine Führungsposition zum dritten Mal in Folge in drei Kategorien behauptet: Lebens- und Rentenversicherungs-BPO-Dienste, Sach- und Haftpflichtversicherungs-BPO und Lebens- und Renten-TPI-Versicherungsdienste. Darüber hinaus erhielt EXL seine erste Leader-Auszeichnung in den Versicherungs-ITO-Diensten – Mittelstand.
Diese Anerkennung hebt EXLs Fachwissen im Einsatz von GenAI-Technologie hervor, um Versicherungsoperationen zu transformieren und datengestützte digitale Transformationslösungen bereitzustellen. Laut Vivek Jetley, Präsident und Leiter von Versicherungen, Gesundheitswesen und Lebenswissenschaften, spiegelt dieser Erfolg das Engagement des Unternehmens für Innovation und die Bereitstellung von kundenspezifischen Lösungen wider, die während einer Phase technologischer Störungen und wirtschaftlicher Schwankungen in der Versicherungsbranche durch Daten, Analytik und KI unterstützt werden.
- Achieved Leader status in four ISG Provider Lens categories
- Maintained leadership position for 3 consecutive years in three categories
- First-time leadership recognition in Insurance ITO Services – Midmarket
- Successfully implementing GenAI for insurance transformation
- None.
NEW YORK, Feb. 27, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, announced it has been named a Leader in four categories in the ISG Provider Lens™ Insurance Services 2024 report. Earning top honors in the North American Life & Retirement Insurance BPO Services, Property & Casualty Insurance BPO, Life & Retirement TPA Insurance Services, and Insurance ITO Services – Midmarket, categories, EXL demonstrated its deep expertise in all aspects of the insurance industry.
The 2024 report reflects EXL’s sustained excellence as a top performer. This is the third consecutive time that EXL has earned Leader designations for Life & Retirement Insurance BPO Services, Property & Casualty Insurance BPO, Life & Retirement TPA Insurance Services in North America. Meanwhile, this is the first time EXL has earned the Leader designation for Insurance ITO Services – Midmarket.
“At a time when new technologies and economic fluctuations have disrupted the insurance industry to its very core, our commitment to provide our clients with solutions backed by robust data, powerful analytics and cutting-edge AI has become more valuable than ever,” said Vivek Jetley, president and head of insurance, healthcare and life sciences at EXL. “Being recognized in three categories once more—now with an added Leader designation—reinforces our drive to innovate, push boundaries and deliver unparalleled results for our clients.”
ISG Provider Lens™ is a practitioner-led service provider comparison, powered by ISG’s advisory experience and data-driven research. ISG’s Research reports provide independent vendor evaluations and enterprise buying behavior segmentation. Provider positioning is based on neutral and independent research, such as quantitative data that includes provider surveys, product testing and customer interviews.
“EXL has leveraged the power of GenAI to transform the insurance business,” said Ashish Jhajharia, lead analyst and co-author of the ISG Provider Lens™ Insurance Services 2024 report. “As EXL continues to excel at providing essential support to insurance carriers as they embark on a journey toward data-driven digital transformation, they stand poised to thrive in 2025.”
To read more about the report and to see how EXL compares to its competition, click here. For more information about EXL’s solutions for the insurance industry, click here.
About EXL
EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 59,000 employees spanning six continents. For more information, visit www.exlservice.com.
Cautionary Statement Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.
Contacts
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media.relations@exlservice.com
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John Kristoff
+1 212 209 4613
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FAQ
What categories did EXL (EXLS) achieve Leader status in the 2024 ISG Provider Lens report?
How many consecutive years has EXLS maintained leadership in insurance services categories?
What technology is EXL using to transform insurance operations according to ISG?