E2open Introduces Appointment Scheduling API in Transportation Management Solution to Improve Efficiency and Enhance Collaboration Among Supply Chain Partners
E2open Parent Holdings has launched the Scheduling Standards Consortium (SSC) Appointment Scheduling API, aiming to enhance efficiency and collaboration within the supply chain. This API is part of the 24.2 quarterly update for E2open's Transportation Management Solution (TMS). It enables carriers and shippers to optimize and automate dock scheduling, reducing manual work and lead times. Formed in December 2022, the SSC aims to standardize scheduling interfaces to streamline communication among logistics stakeholders. The API offers real-time insights, cost savings, and enhanced compliance for users, while also simplifying integration through standardized connections.
- Introduction of the SSC Appointment Scheduling API to streamline dock scheduling.
- Reduction in manual work, lead times, and scheduling inefficiencies with the new API.
- Enhanced real-time visibility into dock activity for shippers and carriers.
- Cost savings through optimized scheduling and reduced delays and dwell times.
- Better decision-making from real-time data on scheduling patterns, wait times, and performance metrics.
- Standardized API connections simplify integration and reduce error-prone manual data entry.
- None.
Insights
The introduction of the Scheduling Standards Consortium Appointment Scheduling API by E2open marks a significant step forward in digital transformation for the logistics industry. This API standardizes and automates the dock scheduling process, allowing for real-time updates and streamlined communication between shippers, carriers and intermediaries. From a technical perspective, the key benefits include reduced manual workloads, improved real-time visibility into dock scheduling and better data accuracy. The integration with E2open's TMS system ensures that clients can easily adopt this new technology without significant changes to their existing processes, thanks to simplified API connections and enhanced compliance features. This move aligns with the broader trend of leveraging APIs to enhance supply chain efficiencies and minimize human errors.
This development can significantly impact the supply chain management sector. By reducing dwell time and delays and improving asset utilization, the API can lead to substantial cost savings for users. Real-time visibility into dock activity allows for better decision-making, which is critical in today's fast-paced logistics environment. The ability to handle appointment scheduling efficiently addresses one of the longstanding pain points in freight coordination. For investors, these efficiencies can translate into better operational performance and, potentially, improved financial metrics for E2open. The partnership with Qued further underscores the commitment to making this technology accessible to carriers of all sizes, broadening the market reach.
From a financial standpoint, the introduction of the Appointment Scheduling API can be seen as a strategic move to enhance E2open's value proposition. By offering a solution that reduces inefficiencies and human errors, the company is likely to attract more clients to its platform, potentially increasing subscription revenues. The operational improvements can lead to lower operating costs for clients, which in turn can make E2open's offerings more attractive in a competitive market. This can have a positive impact on E2open's revenue growth and profitability in the long run. Moreover, the company's proactive role in the Scheduling Standards Consortium positions it as a thought leader in supply chain technology, potentially opening up new business opportunities.
Carriers and shippers can optimize bookings, lead times, scheduling and more with Scheduling Standards Consortium (SSC) Appointment Scheduling API
Appointment scheduling is a significant friction point for carriers, brokers, and shippers. The complex and nuanced cross-functional processes for securing and managing appointments remains largely manual across the freight industry, leading to inefficiencies, delays, and higher costs for all parties.
In December 2022, a consortium of logistics and freight technology providers formed the Scheduling Standards Consortium (SSC) and initiated the development of the dock scheduling API to address the persistent challenges in supply chain logistics. By creating standardized scheduling interfaces, the SSC aims to streamline communication and coordination between shippers, carriers, and intermediaries. The goal is to enhance efficiency, reduce delays, and improve supply chain performance. E2open is a voting member of the SSC.
The new API enables carriers to perform all appointment scheduling functions for shipper locations managed through the warehouse dock scheduling functionality within e2open’s TMS, from polling for open slots to requesting appointments and receiving real-time confirmation and updates on those appointments. Shippers also gain real-time insights into dock activity and can easily manage appointments. This eliminates the need for manual work to schedule appointments, thereby minimizing inefficiencies, latencies, and human error.
“The logistics industry is modernizing at an incredible rate, with continually improving conditions for seamless digital communication between parties and systems. Our goal as a voting member of the Scheduling Standards Consortium and on behalf of the hundreds of shippers and thousands of carriers that operate within our network, was to develop a standard that would allow scheduling systems across the freight industry to be able to consistently and efficiently communicate with each other,” said Tara Buchler, VP, product management at e2open. “By establishing a standard set of communication protocols, we enable shippers, carriers, and intermediaries to seamlessly collaborate together, enabling efficient data sharing, connected decision-making, and greater efficiencies across the supply chain.”
Carriers and shippers benefit from Appointment Scheduling API
With the new API, all participants in e2open’s logistics ecosystem can realize operational and financial impact, including:
- Cost savings – optimized scheduling reduces dwell time and delays, improves asset utilization, resource allocation, and accuracy, all of which lead to cost savings.
- Better decision-making to optimize processes – real-time visibility into dock availability, truck arrivals, and schedule changes, along with data on scheduling patterns, wait times, and performance metrics help companies make informed decisions based on accurate data that can save time and costs.
- Enhanced compliance – APIs enable better compliance with appointment times for carriers and drivers and enhance accountability across the supply chain.
- Simplified integration – standardized API connections eliminate the need for multiple logins and error-prone manual data entry.
E2open has also partnered with Qued, an integration solution provider that can help carrier companies of all sizes integrate and automate their appointment scheduling activities within the e2open TMS and other systems.
For more information, visit www.e2open.com.
About e2open
E2open is the connected supply chain software platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. With the broadest cloud-native global platform purpose-built for modern supply chains, e2open connects more than 480,000 manufacturing, logistics, channel, and distribution partners as one multi-enterprise network tracking over 16 billion transactions annually. Our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Moving as one.™ Learn More: www.e2open.com.
E2open and “Moving as one.” are the registered trademarks of E2open, LLC. All other trademarks, registered trademarks and service marks are the property of their respective owners.
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Media Contact:
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Investor Relations Contact:
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investor.relations@e2open.com
Corporate Contact:
Kristin Seigworth
VP Communications, e2open
kristin.seigworth@e2open.com
pr@e2open.com
Source: E2open Parent Holdings, Inc.
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