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Lydia Solutions Partners with Vonage to Revolutionize Security and User Experience Leveraging Network Capabilities

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Lydia Solutions, a leading European mobile financial services platform, has partnered with Vonage, an Ericsson (NASDAQ:ERIC) company, to enhance its security and user experience through Vonage's Verify API and Silent Authentication technology. The solution automatically verifies users through mobile network operators using smartphone data connections, eliminating the need for traditional One-Time Passwords (OTPs).

Since implementation in October 2024, Lydia Solutions has reported increased conversion rates, up to 50% reduction in latency compared to previous authentication services, and improved security against social engineering attacks. The company protects tens of thousands of users daily while maintaining a seamless authentication process.

This partnership supports Lydia Solutions' expansion goals, including plans to become Europe's leading digital bank by 2030 and grow its French customer base to 5 million active users by 2027, particularly among young adults aged 18-34.

Lydia Solutions, una delle principali piattaforme europee di servizi finanziari mobili, ha stretto una partnership con Vonage, un'azienda di Ericsson (NASDAQ:ERIC), per migliorare la sicurezza e l'esperienza utente attraverso l'API di verifica e la tecnologia di autenticazione silenziosa di Vonage. La soluzione verifica automaticamente gli utenti tramite operatori di rete mobile utilizzando connessioni dati degli smartphone, eliminando la necessità di tradizionali password monouso (OTP).

Dall'implementazione nell'ottobre 2024, Lydia Solutions ha riportato un aumento dei tassi di conversione, con una riduzione della latenza fino al 50% rispetto ai servizi di autenticazione precedenti e una maggiore sicurezza contro attacchi di ingegneria sociale. L'azienda protegge quotidianamente decine di migliaia di utenti, mantenendo un processo di autenticazione fluido.

Questa partnership supporta gli obiettivi di espansione di Lydia Solutions, inclusi i piani per diventare la principale banca digitale d'Europa entro il 2030 e per far crescere la sua base clienti francese a 5 milioni di utenti attivi entro il 2027, in particolare tra i giovani adulti di età compresa tra 18 e 34 anni.

Lydia Solutions, una de las principales plataformas de servicios financieros móviles en Europa, ha establecido una asociación con Vonage, una empresa de Ericsson (NASDAQ:ERIC), para mejorar su seguridad y la experiencia del usuario a través de la API de Verificación y la tecnología de Autenticación Silenciosa de Vonage. La solución verifica automáticamente a los usuarios a través de operadores de red móvil utilizando conexiones de datos de smartphones, eliminando la necesidad de contraseñas de un solo uso (OTP) tradicionales.

Desde su implementación en octubre de 2024, Lydia Solutions ha informado un aumento en las tasas de conversión, con una reducción de la latencia de hasta el 50% en comparación con los servicios de autenticación anteriores, y una mejor seguridad contra ataques de ingeniería social. La empresa protege a decenas de miles de usuarios diariamente mientras mantiene un proceso de autenticación sin interrupciones.

Esta asociación apoya los objetivos de expansión de Lydia Solutions, incluidos los planes para convertirse en el banco digital líder en Europa para 2030 y aumentar su base de clientes en Francia a 5 millones de usuarios activos para 2027, especialmente entre los jóvenes de 18 a 34 años.

리디아 솔루션(Lydia Solutions)은 유럽의 주요 모바일 금융 서비스 플랫폼으로, 보나지(Vonage)와 파트너십을 체결하여 보안과 사용자 경험을 향상시키기 위해 보나지의 Verify API 및 Silent Authentication 기술을 활용하고 있습니다. 이 솔루션은 스마트폰 데이터 연결을 사용하여 모바일 네트워크 운영자를 통해 사용자를 자동으로 인증하여 전통적인 일회용 비밀번호(OTP)의 필요성을 없앱니다.

2024년 10월에 구현된 이후, 리디아 솔루션은 전환율 증가, 이전 인증 서비스에 비해 최대 50%의 지연 시간 감소, 사회 공학 공격에 대한 보안 강화 등을 보고했습니다. 이 회사는 매일 수만 명의 사용자를 보호하면서 원활한 인증 프로세스를 유지합니다.

이번 파트너십은 리디아 솔루션의 확장 목표를 지원하며, 2030년까지 유럽의 주요 디지털 은행이 되고 2027년까지 5백만 명의 프랑스 고객을 확보하는 계획을 포함하여 특히 18세에서 34세 사이의 젊은 성인들 사이에서의 성장을 목표로 하고 있습니다.

Lydia Solutions, une plateforme européenne de services financiers mobiles de premier plan, a établi un partenariat avec Vonage, une entreprise d'Ericsson (NASDAQ:ERIC), pour améliorer sa sécurité et l'expérience utilisateur grâce à l'API de vérification et à la technologie d'authentification silencieuse de Vonage. La solution vérifie automatiquement les utilisateurs via des opérateurs de réseau mobile en utilisant des connexions de données de smartphone, éliminant ainsi le besoin de mots de passe à usage unique (OTP) traditionnels.

Depuis son implémentation en octobre 2024, Lydia Solutions a signalé une augmentation des taux de conversion, une réduction de la latence allant jusqu'à 50 % par rapport aux services d'authentification précédents et une meilleure sécurité contre les attaques d'ingénierie sociale. L'entreprise protège quotidiennement des dizaines de milliers d'utilisateurs tout en maintenant un processus d'authentification fluide.

Ce partenariat soutient les objectifs d'expansion de Lydia Solutions, y compris les plans pour devenir la principale banque numérique d'Europe d'ici 2030 et accroître sa base de clients français à 5 millions d'utilisateurs actifs d'ici 2027, en particulier parmi les jeunes adultes âgés de 18 à 34 ans.

Lydia Solutions, eine führende europäische Plattform für mobile Finanzdienstleistungen, hat sich mit Vonage, einem Unternehmen von Ericsson (NASDAQ:ERIC), zusammengeschlossen, um die Sicherheit und Benutzererfahrung durch die Verify API und die Silent Authentication Technologie von Vonage zu verbessern. Die Lösung überprüft automatisch Benutzer über Mobilfunkanbieter unter Verwendung von Smartphone-Datenverbindungen und beseitigt die Notwendigkeit für traditionelle Einmalpasswörter (OTPs).

Seit der Implementierung im Oktober 2024 hat Lydia Solutions von erhöhten Konversionsraten, einer Reduzierung der Latenz um bis zu 50 % im Vergleich zu früheren Authentifizierungsdiensten und einer verbesserten Sicherheit gegen soziale Ingenieurangriffe berichtet. Das Unternehmen schützt täglich Zehntausende von Benutzern und sorgt dabei für einen nahtlosen Authentifizierungsprozess.

Diese Partnerschaft unterstützt die Expansionsziele von Lydia Solutions, einschließlich der Pläne, bis 2030 die führende digitale Bank in Europa zu werden und die französische Kundenbasis bis 2027 auf 5 Millionen aktive Nutzer zu erhöhen, insbesondere unter jungen Erwachsenen im Alter von 18 bis 34 Jahren.

Positive
  • Achieved 50% reduction in authentication latency
  • Increased conversion rates through improved user experience
  • Enhanced security against social engineering attacks
  • Reduced authentication-related costs
Negative
  • None.

Insights

This partnership marks a strategic advancement for Ericsson's API monetization strategy through its Vonage subsidiary. The implementation of network-based Silent Authentication technology represents a significant competitive advantage in the $8.6 billion global authentication market.

Three key aspects make this partnership particularly noteworthy for investors:

  • The solution leverages Ericsson's vast telecom infrastructure and carrier relationships, creating a unique value proposition that's difficult for competitors to replicate. This network-based approach provides a sustainable competitive moat.
  • Silent Authentication's 50% latency reduction and improved conversion rates demonstrate clear operational benefits that could accelerate adoption among other fintech players, potentially driving recurring revenue growth for Ericsson's API business unit.
  • Lydia Solutions' ambitious target of 5 million users by 2027 provides a clear growth trajectory for Vonage's authentication services, with each successful implementation serving as a case study for similar financial institutions across Europe.

The technology's ability to eliminate social engineering vulnerabilities while improving user experience addresses two critical challenges in digital banking: security and friction. This positions Ericsson's Vonage unit to capture a larger share of the authentication market, particularly as financial services continue their digital transformation.

The partnership also validates Ericsson's $6.2 billion Vonage acquisition, demonstrating how the company can leverage its telecom infrastructure to deliver value-added services. Success with Lydia Solutions could accelerate adoption across the broader European fintech ecosystem, potentially establishing network-based authentication as an industry standard.

Enables seamless and efficient authentication using mobile network data

HOLMDEL, N.J.--(BUSINESS WIRE)-- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), today announced that Lydia Solutions, one of Europe’s fastest-growing mobile financial services platforms, has enhanced its security and customer experience with Vonage's powerful Verify API and Silent Authentication powered by the network. By leveraging the solution, Lydia Solutions has protected the data and privacy of tens of thousands of users daily, and experienced improved customer conversion rates—setting a new standard for secure, effortless authentication.

Elevating Security with Silent Authentication

As a channel within Vonage Verify, Silent Authentication removes the need for traditional One-Time Passwords (OTPs). By automatically verifying users through their mobile network operators using data from their smartphones’ data connection, authentication becomes seamless and efficient.

Using Silent Authentication as a primary verification channel eliminates vulnerabilities to social engineering attacks, enabling Lydia Solutions users to safely authenticate with just their phone number, ensuring peace of mind for customers while improving customer experience with frictionless authentication.

“Vonage Verify with Silent Authentication has been a real innovation for us,” said William Brulin, senior VP at Lydia Solutions. “The solution has elevated our ability to deliver a simpler, seamless and more secure user experience while protecting against increasingly sophisticated threats and fraud patterns. With Vonage, we’re safeguarding tens of thousands of users every day while improving conversions and reducing costs—a true win for both our customers and our business.”

Transforming the User Experience

By adopting Vonage Verify, Lydia Solutions has significantly improved the user experience for its customers. The API removes the need for manual OTP entries which are often prone to frustrating mistakes, and guarantees seamless authentication via Silent Authentication. If need be, it can failover to other secure methods like SMS, voice, or WhatsApp, minimizing disruptions and maintaining convenience for end-users.

Key results since Lydia Solutions went live with Vonage Verify in October 2024, include:

  • Enhanced user experience: Increased conversion rates.
  • Significant time savings: Up to 50% reduction in latency when compared to Lydia Solutions’s previous authentication services.
  • Improved security: Social engineering attacks based on OTP sharing are virtually eliminated thanks to Silent Authentication.
  • Improved total cost of ownership (TCO): Controlled authentication-related costs help maximize efficiency.

“At Vonage, we’re passionate about helping forward-thinking companies like Lydia Solutions create secure, user-friendly experiences,” said Seckin Arikan, Head of Business Unit API at Vonage. “With Vonage Verify and Silent Authentication, we're thrilled to support Lydia Solutions’s vision of delivering frictionless, reliable authentication that scales with its rapidly growing user base. By opening up the network’s capabilities to build applications with advanced security features, we enable enterprises like Lydia Solutions to not only enhance their internal operations but also deliver enhanced value and trust to their end customers.”

Driving Growth as a Digital Banking Pioneer

This collaboration comes at a pivotal time as Lydia Solutions continues to expand its footprint, aiming to become Europe’s leading digital bank by 2030. With the recent launch of its mobile banking app, Sumeria, Lydia Solutions plans to grow its customer base in France to 5 million active users by 2027, particularly among young adults aged 18–34.

By combining Lydia Solutions’s innovative services with Vonage’s advanced authentication solutions, the partnership paves the way for a secure, user-first approach to digital banking—positioning Lydia Solutions as a leader in Europe’s competitive fintech ecosystem.

For more details about Vonage Verify, visit www.vonage.com.

About Vonage

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience.

Vonage’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage’s Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage’s CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, improve customer experiences, and create more effective engagements.

Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit linkedin.com/company/Vonage/. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.

About Lydia Solutions

Lydia Solutions, the company behind the Lydia and Sumeria applications, is powered by 250 employees based in Paris, Nantes, Lyon and Bordeaux. When it launched in 2013, it undertook the mission of setting new standards for P2P payments, by offering an ultra-simple, secure, and universal payment experience.

The company is a major player in the French financial technology landscape: it is listed in the FT120 programme and is backed by international investors such as Accel, Tencent, XAnge, New Alpha, Groupe Duval, and Founders Future, from whom it has raised €235 mm.

Media Contact:

Vonage Media Relations

Mobile: +44 (0)207 785 8888

Email: nicola.brookes@vonage.com

Source: Vonage

FAQ

What benefits has Lydia Solutions seen from implementing Vonage's ERIC authentication solution?

Lydia Solutions has experienced increased conversion rates, 50% reduction in latency, enhanced security against social engineering attacks, and improved total cost of ownership since implementing Vonage's authentication solution in October 2024.

What are Lydia Solutions' growth targets following the ERIC Vonage partnership?

Lydia Solutions aims to become Europe's leading digital bank by 2030 and grow its French customer base to 5 million active users by 2027, focusing on young adults aged 18-34.

How does Vonage's Silent Authentication technology work with ERIC's network?

Silent Authentication automatically verifies users through their mobile network operators using smartphone data connections, eliminating the need for traditional One-Time Passwords and providing seamless authentication.

What security improvements has Lydia Solutions achieved with ERIC's Vonage Verify implementation?

Lydia Solutions has virtually eliminated social engineering attacks based on OTP sharing and enhanced data protection for tens of thousands of daily users through Silent Authentication.

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