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EPAM Achieves Exceptional Performer Status in 2024 Swiss IT Sourcing Study

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EPAM Systems has been named a Top IT Sourcing Vendor in Switzerland for the fourth consecutive year, according to the 2024 Swiss IT Sourcing Study by Whitelane Research. The company achieved exceptional performer status in application services and general satisfaction, with excellent ratings in several categories:

  • Account Management Quality: 87%
  • Application services: 85%
  • Service Delivery Quality: 84%
  • General Satisfaction: 83%
  • Digital transformation: 80%

The study evaluated over 400 unique IT sourcing relationships based on key performance indicators. EPAM's recognition underscores its commitment to delivering leading-edge digital transformation services, application services, and engineering solutions tailored to clients' evolving needs in the Swiss market.

EPAM Systems è stata nominata fornitore di servizi IT di punta in Svizzera per il quarto anno consecutivo, secondo lo studio 2024 sul sourcing IT in Svizzera di Whitelane Research. L'azienda ha ottenuto lo status di performer eccezionale nei servizi applicativi e nella soddisfazione generale, con valutazioni eccellenti in diverse categorie:

  • Qualità della Gestione Account: 87%
  • Servizi applicativi: 85%
  • Qualità della Fornitura dei Servizi: 84%
  • Soddisfazione Generale: 83%
  • Trasformazione Digitale: 80%

Lo studio ha evaluato oltre 400 relazioni di outsourcing IT uniche basate su indicatori chiave di prestazione. Il riconoscimento di EPAM sottolinea il suo impegno nel fornire servizi di trasformazione digitale all'avanguardia, servizi applicativi e soluzioni ingegneristiche su misura per le esigenze in evoluzione dei clienti nel mercato svizzero.

EPAM Systems ha sido nombrado proveedor de servicios de IT número uno en Suiza por cuarto año consecutivo, de acuerdo con el Estudio de Sourcing IT de Suiza 2024 de Whitelane Research. La compañía logró el estatus de performer excepcional en servicios de aplicaciones y satisfacción general, con excelentes calificaciones en varias categorías:

  • Calidad de la Gestión de Cuentas: 87%
  • Servicios de Aplicaciones: 85%
  • Calidad de la Entrega de Servicios: 84%
  • Satisfacción General: 83%
  • Transformación Digital: 80%

El estudio evaluó más de 400 relaciones únicas de sourcing IT basadas en indicadores clave de rendimiento. El reconocimiento de EPAM subraya su compromiso con la entrega de servicios de transformación digital de vanguardia, servicios de aplicaciones y soluciones de ingeniería adaptadas a las necesidades en evolución de los clientes en el mercado suizo.

EPAM Systems는 Whitelane Research의 2024년 스위스 IT 소싱 연구에 따라 스위스에서 4년 연속 IT 소싱 공급업체로 선정되었습니다. 이 회사는 애플리케이션 서비스와 일반 만족도에서 뛰어난 성과를 이루었으며, 여러 카테고리에서 우수한 평가를 받았습니다:

  • 계정 관리 품질: 87%
  • 애플리케이션 서비스: 85%
  • 서비스 제공 품질: 84%
  • 일반 만족도: 83%
  • 디지털 전환: 80%

이 연구는 400개 이상의 독창적인 IT 소싱 관계를 주요 성과 지표를 기준으로 평가했습니다. EPAM의 인지는 스위스 시장에서 고객의 변화하는 요구에 맞춘 최첨단 디지털 전환 서비스, 애플리케이션 서비스 및 엔지니어링 솔루션을 제공하려는 회사의 의지를 강조합니다.

EPAM Systems a été désigné meilleur fournisseur de sourcing IT en Suisse pour la quatrième année consécutive, selon l'étude 2024 sur le sourcing IT en Suisse réalisée par Whitelane Research. L'entreprise a obtenu le statut de performer exceptionnel en matière de services d'application et de satisfaction générale, avec d'excellentes notes dans plusieurs catégories :

  • Qualité de la gestion de compte : 87%
  • Services d'application : 85%
  • Qualité de la prestation de services : 84%
  • Satisfaction générale : 83%
  • Transformation numérique : 80%

L'étude a évalué plus de 400 relations de sourcing IT uniques sur la base d'indicateurs de performance clés. La reconnaissance d'EPAM souligne son engagement à fournir des services de transformation numérique de pointe, des services d'application et des solutions d'ingénierie adaptés aux besoins en évolution de ses clients sur le marché suisse.

EPAM Systems wurde im Rahmen der Whitelane Research 2024 Studie zum IT-Sourcing in der Schweiz zum vierten Mal in Folge als führender IT-Sourcing-Anbieter in der Schweiz ausgezeichnet. Das Unternehmen erreichte den Status eines herausragenden Anbieters in den Anwendungsdiensten und der allgemeinen Zufriedenheit mit hervorragenden Bewertungen in mehreren Kategorien:

  • Qualität des Account Managements: 87%
  • Anwendungsdienste: 85%
  • Qualität der Servicebereitstellung: 84%
  • Allgemeine Zufriedenheit: 83%
  • Digitale Transformation: 80%

Die Studie bewertete über 400 einzigartige IT-Sourcing-Beziehungen auf Grundlage von Leistungskennzahlen. Die Anerkennung von EPAM unterstreicht das Engagement des Unternehmens, modernste digitale Transformationsdienste, Anwendungsdienste und Ingenieurlösungen bereitzustellen, die auf die sich entwickelnden Bedürfnisse der Kunden im Schweizer Markt zugeschnitten sind.

Positive
  • Achieved Top IT Sourcing Vendor status in Switzerland for the fourth consecutive year
  • Received exceptional performer status in application services and general satisfaction
  • Scored high ratings in key categories: Account Management Quality (87%), Application services (85%), Service Delivery Quality (84%)
  • Recognized as a top choice for future business in the Swiss IT sourcing market
Negative
  • None.

Receiving top client-driven evaluation scores across account management, service delivery quality, application services and digital transformation, EPAM has positioned itself as a top IT service provider in the Swiss market

NEWTOWN, Pa., Sept. 24, 2024 /PRNewswire/ -- To achieve agility, innovation and cost efficiency, organizations are increasingly turning to strategic partnerships with specialized external IT vendors to boost competitiveness and growth. EPAM Systems, Inc. (NYSE: EPAM), a leading digital transformation services and product engineering company, today announced it has been named a Top IT Sourcing Vendor in Switzerland, achieving high customer satisfaction ratings across multiple evaluation criteria by Whitelane Research, an independent organization focused on IT sourcing research across Europe. This marks the fourth consecutive year that EPAM has been recognized as a top IT sourcing vendor in Switzerland, having previously achieved this distinction in 2021, 2022 and 2023.

EPAM Recognized as a Top IT Sourcing Vendor in Switzerland.

"We're honored to be recognized by our clients as a top-performing IT sourcing vendor in the 2024 Whitelane Research IT Sourcing Survey for Switzerland," said Enver Amdiy, SVP, Co-Head of EU Business at EPAM. "We extend our heartfelt gratitude to our clients for their continued trust, which has been crucial in achieving these top satisfaction ratings. Our clients' confidence drives us to uphold our commitment to client-focused account management and service delivery excellence, as we work hard to support their transformative innovation journeys."

In the 2024 Swiss IT Sourcing Study by Whitelane Research, more than 150 CIOs from the top IT spending organizations evaluated more than 400 unique IT sourcing relationships based on key performance indicators and by IT domain, delivering one of the most representative voice-of-the-customer reports on the outsourcing market in Switzerland. Survey respondents evaluated 19 IT service providers across various performance categories, with EPAM achieving exceptional performer in application services and general satisfaction and excellent ratings in the following categories:

  • Account Management Quality: EPAM received a rating of 87%
  • Application services: EPAM received a rating of 85%
  • Service Delivery Quality: EPAM received a rating of 84%
  • General Satisfaction: EPAM received a rating of 83%
  • Digital transformation: EPAM received a rating of 80%

"EPAM's performance in the 2024 Swiss IT Sourcing Study demonstrates its strong position as a reliable IT service provider, particularly excelling in application services and digital transformation," said Alex van den Bergh, Head of Research, Europe at Whitelane Research. "With exceptional client ratings in account management and service delivery quality and recognition as a top choice for future business, EPAM validates its strong commitment to client satisfaction and excellence in operational execution, solidifying the Company's position as a leading partner in the competitive Swiss IT sourcing market."

Recognized by clients across Europe for its excellent customer satisfaction, EPAM supports its clients in scaling and transforming their businesses with advanced strategy, advisory, consulting and design expertise. This recent acknowledgment underscores EPAM's ongoing commitment to delivering leading-edge digital transformation services, application services, and engineering solutions tailored to clients evolving needs in the Swiss market.

Recent customer-led recognitions by Whitelane Research have underscored EPAM's performance as a highly competitive IT sourcing vendor across various European markets:

To see the full survey results, visit: whitelane.com/switzerland-2024 

About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients' transformation challenges by focusing EPAM Continuum's integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients' time to market and drive greater value from their innovations and digital investments.

We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA and EPAM AI/RUN, respectively.

We deliver globally but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners, and our people around the world. We believe the right solutions are the ones that improve people's lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market.

Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services as well as a leader in the 2024 Gartner® Magic Quadrant™ for Custom Software Development Services, Worldwide.*

Learn more at www.epam.com and follow us on LinkedIn.

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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SOURCE EPAM Systems, Inc.

FAQ

What recognition did EPAM receive in the 2024 Swiss IT Sourcing Study?

EPAM was named a Top IT Sourcing Vendor in Switzerland, achieving exceptional performer status in application services and general satisfaction.

What were EPAM's ratings in key categories of the 2024 Swiss IT Sourcing Study?

EPAM received ratings of 87% in Account Management Quality, 85% in Application services, 84% in Service Delivery Quality, 83% in General Satisfaction, and 80% in Digital transformation.

How many consecutive years has EPAM (EPAM) been recognized as a top IT sourcing vendor in Switzerland?

EPAM has been recognized as a top IT sourcing vendor in Switzerland for four consecutive years, from 2021 to 2024.

What does the 2024 Swiss IT Sourcing Study by Whitelane Research evaluate?

The study evaluates more than 400 unique IT sourcing relationships based on key performance indicators and IT domains, providing a representative voice-of-the-customer report on the Swiss outsourcing market.

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