E-Home Household Services Holdings Limited Officially Launches Digital Human as Service (DHaaS) Metaverse Customer Services
E-Home Household Service Holdings Limited (Nasdaq: EJH) announced the launch of its Digital Human as a Service (DHaaS) platform, featuring a virtual assistant named 'Xiao e' for customer service. The platform leverages AI technology to enhance user experience in the Metaverse, providing 24/7 assistance and virtual training for service staff. E-Home expects this initiative, along with strategic acquisitions, to boost business growth by nearly 30% in 2022. The company aims to revolutionize household services through advanced technology and improved training methods.
- Launch of DHaaS platform featuring AI-powered virtual assistant 'Xiao e'.
- Expected business growth of nearly 30% due to new initiatives and strategic acquisitions.
- Improvement in employee training through virtual coaching capabilities.
- None.
FUZHOU, China, April 28, 2022 (GLOBE NEWSWIRE) -- E-Home Household Service Holdings Limited (Nasdaq: EJH) (the "Company" or "E-Home"), a provider of integrated household services in China, today announced that the Company officially launched its Digital Human as a Service (“DHaaS”) platform that debuted on April 22, 2022, leveraging frontend AI technologies for sales and customer-facing services.
The Company announced the DHaaS initiative in early March that features virtual digital human customer service guide named “Xiao e” who provides seamless, 24/7 assistance for household services clients in the Metaverse virtual world, all delivered with leading AI technologies that are developed via the Company’s in-house research as well as through partnership with various partners. A video demonstrating the DHaaS is available at: https://www.ej111.com/business.html#technology.
In addition to providing easy navigation and interaction for clients via the DHaaS platform, the official metaverse customer service also features capabilities complement existing E-Home’s nanny and nursing worker training business that creates virtual trainings tutorials on professional service terminologies, the preparation of tool and relevant skillsets for household cleaning, as well as safety-related guidance and knowledge points. E-Home can now implement virtual coaching to help all workers to work in ways that bring a new approach to skills development and customer engagement. These capabilities are important new underpinnings of the Company's vision of creating the household service experience of the future.
Mr. Wenshan Xie, Chairman and CEO of E-Home, commented: “Enterprise-grade virtual reality solutions might be new to the household service industry, but they are already making a significant impact. From delivering highly engaging and personalized customer experiences to immersive employee training, virtual selling and coaching technologies have game-changing potential for professional and personal transformation over the next decade.”
“Metaverse technologies will help E-Home stick to its long-time protocol of providing the best quality services for our customers. We are expecting that our new business initiatives in Metaverse and planned strategic acquisitions will help boost our business growth by nearly
About E-Home Household Service Holdings Limited
Established in 2014, E-Home Household Service Holdings Limited is a Nasdaq-listed household service company based in Fuzhou, China. The Company, through its website and WeChat platform "e家快服", provides integrated household services, including 1) installation and maintenance of home appliances and smart homes; 2) Housekeeping, nanny, sister-in-law and cleaning services; 3) Internet elderly care + home-based elderly care; 4) Hospital care; 5) Nanny delivery platform.
After years of development, the Company has formed two main services and four auxiliary services targeting at individual consumers (ToC) and business clients (ToB). 1) The ToC business focuses on nanny, sister-in-law, home-based elderly care and cleaning, and family comprehensive service supplemented by other housekeeping services. At present, it has successfully connected with metaverse technology to realize metaverse-based customer service as well as training of domestic workers. The ToB business focuses on public cleaning and cleaning robotic equipment. Four auxiliary services include 1) docking and application of metaverse technology to housekeeping and cleaning industries; 2) online and offline sales of medicine and health food (including nannies and nursing workers); 3) training on nannies and nursing workers to engage in health care in physical stores; 4) human resources (flexible employment).
E-Home has become a modern enterprise of comprehensive service for family life. The Company always adheres to the business philosophy of "solving every issue of customers with heart", and to the code of conduct of "doing everything well with heart". The Company aims to set the benchmark of the household service industry. For more information, visit the Company's website at http://www.ej111.com/ir.html.
Forward-Looking Statements
All statements other than statements of historical fact in this announcement are forward-looking statements in nature within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties and are based on current expectations and projections about future events and financial trends that the Company believes may affect its financial condition, results of operations, business strategy and financial needs. Words or phrases such as "may," "will," "expect," "anticipate," "aim," "estimate," "intend," "plan," "believe," "potential," "continue," "is/are likely to" or other similar expressions are intended to identify such forward-looking statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and the Company cautions investors that actual results may differ materially from the anticipated results and encourages investors to consider risk factors, including those described in the Company's filings with the SEC, that may affect the Company's future results. All forward-looking statements attributable to the Company and its subsidiaries or persons acting on their behalf are expressly qualified in their entirety by these risk factors.
For more information, please contact:
Chunming Xie
Investor Relations
Email: xcm@ej111.com
Phone: +86 15359908086
Janice Wang
EverGreen Consulting Inc.
Email: IR@changqingconsulting.com
Phone: +1 571-464-9470 (from U.S.)
+86 13811768559 (from China)
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